2046 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there,

I have a client whom uses this wonderful theme. However I have a question about the Color Swatches option on the product page. Currently when a customer selects a different color for the product, if they do not have the featured image selected, the main image will not sure that color version of the product.

So my question is: how is it possible to have the image gallery go back to the featured image when a different color is selected?

Thanks for your help!

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Belgium
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello guys!

do you have MEGAMENU? If not, any plugin compatible I can use with your theme to obtain MEGAMENU? Thanks! S.

SwiftIdeas

Hi there,

We don’t have one as standard, yet. However until we do, you could use the UberMenu plugin.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Ed

Just wanted to say that-
I realise why people prefer to ask here much more even though there is support forum.

Because the way you sometimes respond is very very positive for them and you provide with the real technical way with even custom codes.

You being the developer respond in more timely manner and much proper way rather than those who are actually from the support team and responding too late and sometimes irrelevant in the support forum

Hats off to you, I personally feel sometimes that it’s because of you Neighborhood reaches this milestone

Keep up the good support and try to make the support forum much and much better
Good luck :)

SwiftIdeas

Thanks for the kind words. Once I finish up work on the latest theme, I will be spending a lot more time on the support forums – with hopes on improving it greatly.

- Ed

Default-user

Your welcome :)

Thanks. “Latest theme” means. Are you launching new theme

SwiftIdeas

Maybe… :)

- Ed

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi,

I want to know if I can change/add the header main menu as for example, “what’s new | outerwear | tops | bottoms | accessories” etc.. Not only can use “SHOP” as default in demo version.

Default-user

or wondering if it’s possible to have some bar to indicate those categories under SHOP (or whatever it would call)

SwiftIdeas

Hi there,

Yes – you can set whatever you like in the menu, and categories can be parent level items.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
alexsok Purchased

Great theme guys! Is there a way to add size or colour options on an individual product’s page? So that before an user adds an item to the cart, s/he can select the size and/or colour, then the quantity.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United States

Hi, does this shop allow for sizes for items? So when someone goes to an item in the shop, is there a way that they can (have to) select a size when they add it to their cart?

That way we know what size needs to be sent to them. Currently (in the demo shop) there are no items that require someone to select a size.

SwiftIdeas

Yes, WooCommerce supports this through variable products – http://docs.woothemes.com/document/product-variations/

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I’ve purchased your theme and I’m getting along with it fine however I have a question regarding the page titles..

I’ve unchecked the box on an individual page to ‘hide’ the page title but it takes no effect. Can I access it through the editor and hide it that way?

Thanks Ben

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi

I was wondering if you could help me achieve something, I need to edit the header 2 template so that there is a widget position on the right hand side. See: http://kylecraven.co.uk/screenshot.png

I need the phone numbers and social links on the right hand side and ideally as a widget. I viewed the sf-header.php and couldn’t figure out how to do it.

Can you help?

Thanks

SwiftIdeas

Hi there,

You’d need to edit line 311:

$header_output .= '<div class="header-right span8">'.sf_aux_links('header-menu').'</div>'. "\n";

You’d replace the sf_aux_links function with your html for the phone numbers.

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Cianos Purchased

Hello, Can I add a custom ribbon, like the current “Sale!” and “Out Of Stock”.

We want to be able to list products in the shop that have not been released yet, and let the customer know that these items are listed for Pre-Sales.

Thank you

SwiftIdeas

Hi there,

Unfortunately not as standard, you could possibly do this with a plugin if there is one out there though.

- Ed

Default-user
Cianos Purchased

In that case, is there a way we could modify the ‘Out Of Stock’ ribbon for this purpose? We will not be managing stock with the website so it isn’t required.

Thanks.

P.S It would require a way to show the Add To Cart button since it is listed as out of stock in backend. Is there a workaround?

SwiftIdeas

Unfortunately it wouldn’t be that simple, you’d need to add in extra functionality.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Trying to get the social media and the newletter at the footer. How do I do to put them there?

Thanks /Isabelle

Default-user

and also how to get all the pages to show when I´m customizing a menu, I´m clicking on the second and third page and they dont show the rest of the pages.

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Theme Request: Could you add the option to use a background video in the parallax page builder element? I keep trying to upload a video for that spot, but it will only let me use images from my media library. Be able to use a video would be SUPER COOL! Thanks!

SwiftIdeas

Will see what we can do :)

Thanks,

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there,

One question before i purchase this theme. Before you add product to shopping bag, can you change dirrerent sizes and colors etc?

Waiting for your answer.

SwiftIdeas

Hi there,

Yes – WooCommerce supports product variations, http://docs.woothemes.com/document/product-variations/

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Slovenia

Hello,

I have two questions:

1. Is it possible to see the CART icon only in the Shop page? So that CART icon is not visible on Home page and any other page, except in Shop page.

2. Is it possible to remove Shop page title? I can simply remove any other page titles in the Pages (Show the page title at the top of the page), but I cannot remove the Shop title.

Thank you for your help! Nina

SwiftIdeas

1) Yes, you could possibly do this with some custom css, wouldn’t be something we could provide though.

2) You could only remove it from all product archive pages with the following custom css:

.post-type-archive-product .page-heading { display: none; }

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi. Great looking theme. I am really close to buying however I was hoping you could answer a question before I do please? With woo-commerce, can you only have the ‘shop’ button in the main nav or can I remove that and have the actual product pages in the nav bar instead (ie. product type 1, product type 2 etc). There would only be 3 product type pages but would rather they sat in the main nav bar alongside the home, about, contact etc rather than within a ‘shop’ option.

SwiftIdeas

Hi there,

Yes you can have the product types in the navigation – you would link to product categories.

Hope that helps.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ivonn Purchased

Hi,

how can I make logo link to homepage.

Thanks

SwiftIdeas

Set the home page in Settings > Reading > Front Page displays.

- Ed

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 5-6 years

Nice template. Clean and simple!

SwiftIdeas

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
eilenka Purchased

Hello Ed, I have a problem with spammers. Could you please help me? How can I block specific ip address coming to my website? Thank you Lenka

SwiftIdeas

Hi there,

This wouldn’t be an issue with the theme. Are you using Contact Form 7? You can add on a captcha field to stop spammers.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • South Africa

Hi, I am unable to register for your support page at: http://support.swiftideas.net/wp-login.php?action=register

Whenever I try register using my username Underdog_Productions, and the “Item Purchase Code” for Neighbourhood, your system says: “Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code.”. I have just recently purchased the theme, and had not previously registered for support. I however tried to use my various e-mail addresses to “reset password” and it’s not one of my e-mails. I have contacted Envato Support, and they have suggested I post my issue here! Very frustrated as I need some support in the the theme I purchased here and cant access your support forum for a week now.

Marc

SwiftIdeas

Hi there,

Is it possible that someone else registered with your code, or that you may have an account already? If you could please email me with some details of what email addresses you tried, then I can check our system. Email me via – http://themeforest.net/user/SwiftIdeas

Thanks,

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

what should i do if there is no reply in support forum for few days??

SwiftIdeas

Please let me know the link and I’ll check it for you :)

- Ed

SwiftIdeas

Thanks for letting me know. As per our support policy, posting again on your topic will put you back in the queue. I’ll reply shortly.

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Cianos Purchased

Hello, For some reason the related products are only showing 2.5 images (the 3rd image is being cut off), can you please take a look and advise?

http://client3.thewebsiteshop.ie/product/the-eloquence-of-the-dead/

Thanks!

SwiftIdeas

Hi there,

Please email me via http://themeforest.net/user/SwiftIdeas and I’ll provide you with an updated build.

- Ed

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