2014 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
reason8 Purchased

I am having the same errors after upgrading to V1.64 . Cannot add to cart and also mobile menu is now missing. I noticed in the woocommerce system reports that is reporting files out of date: form-billing.php version 2.0.0 is out of date. The core version is 2.1.2, form-shipping.php version 1.6.4 is out of date. The core version is 2.1.2, external.php version 1.6.4 is out of date. The core version is 2.1.0, grouped.php version 1.6.4 is out of date. The core version is 2.1.0, simple.php version 1.6.4 is out of date. The core version is 2.1.0, variable.php version 2.0.3 is out of date. The core version is 2.1.0, product-image.php version 2.0.3 is out of date. The core version is 2.0.14, review.php version 1.6.4 is out of date. The core version is 2.1.0, single-product.php version – is out of date. The core version is 1.6.4,

SwiftIdeas

Hi there,

Can you post, or email me a link to your site? We’ve checked here and it’s all working 100% on the new update.

We’ll check those out of date notices, but they aren’t anything to worry about – the contents of the files are correct.

- Ed

Default-user
reason8 Purchased

The site is: http://www.kikitecigs.com.au/product/kikit-starter-kit/ Note: its still under development so the root url takes you to the under construction page

SwiftIdeas

For the menu icon, add this custom css:

#logo a {
color: #fff;
}

As for the add to cart, it’s not posting the parameter to say it’s added to cart, check your WooCommerce settings to ensure everything is set correctly.

- Ed

Default-user
reason8 Purchased

logo a {

color: #fff !important; }

Still not showing the mobile menu, is there anything else I can do? Is there some setting in the theme setting i can change?

Default-user
reason8 Purchased
#logo a {
color: #FFFFFF !important;
}
Default-user
reason8 Purchased

Sorry got the menu to show now it was a cache issue but, still cannot add to cart. I also saw that on a simple product (no variations) I can add to cart so now i am stuck! see: http://www.kikitecigs.com.au/product/batteries/

SwiftIdeas

Getting this error:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 4496 bytes) in /home/kiki9004/public_html/wp-includes/media.php on line 1288

Sounds like you may need to increase your php memory, try using this plugin: http://wordpress.org/plugins/change-memory-limit/

- Ed

Default-user
reason8 Purchased

Hi Ed, I figured out my issue, I had to update my files in my child theme woocommerce folder as they were out dated. Just thought i would share my resolution incase some one else had the same issue, thanks for the great theme and support.

SwiftIdeas

Glad you sorted it :)

- Ed

Default-user
reason8 Purchased

Ive discovered another problem, on any product page, the top menu, submenu does not show, but works fine on any other page, see: http://www.kikitecigs.com.au/product/batteries-2-pack/

SwiftIdeas

Please replace /woocommerce/single-product/meta.php with the following code: http://pastie.org/private/fgyvdhuacfmwwrqm2kbpq

That should sort it!

- Ed

Default-user
reason8 Purchased

Thank you.

SwiftIdeas

All sorted?

- Ed

Default-user
reason8 Purchased

Yip thanks Ed, looks good now all working.

SwiftIdeas

Great :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
simonvk Purchased

Hi Ed,

Looks like theme support is almost a fulltime job, given all the comments posted here ;-) I can’t promise this will be my last one, don’t know if you’d prefer them here or at the official forums?

Anyway, just read someone’s comment who had translated everything from the default English into Dutch. So did I, using PoEdit. Now, I just updated to the latest version and my translations seem to have been set back to English. What actually happens here? Is the wp config file altered and gone back to en_US or have my own nl_NL po and mo files been deleted or overwritten?

Is it possible to leave po and mo files unharmed for updates, either by you as the theme developer or by me as a user? Also, I have my translated files still on my computer from the last version, can I just use them again or is that messing up everything?

Thanks! Simon

SwiftIdeas

Hi Simon,

Yes it is, and somewhere outside of that I try and find time for updates!.. Ideally on the forum, but happy to answer here to an extent.

Send me the translation files, then I can package them with the update so that they remain there each tie you update – that’s the best way! Email me here – http://themeforest.net/user/SwiftIdeas , upload the files to a file hosting site, or I’ll reply so that you can attach them to your reply.

Hope that helps.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello ED.

Today i do some upgrade and system log me this :

Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

I think that the problem are here :

- form-shipping.php version 1.6.4 is out of date. The core version is 2.1.2

- single-product.php version – is out of date. The core version is 1.6.4

- form-billing.php version 2.0.0 is out of date. The core version is 2.1.2

SwiftIdeas

Hi there,

Don’t worry about those notices, although we will fix the version numbers in the next update.

Thanks,

- Ed

Default-user

Thanks ED

SwiftIdeas

You’re welcome!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! Im having a question that would be away out of any support, but still gonna se if you could point me in the right direction. Im trying to invoke the full page.js plugin (http://alvarotrigo.com/fullPage/ to neighborhood and wordpress, which would be amazing, and its going kinda good, so far. My problem is the menu. Im using a custom walker, and a function to change the menu to links, in order to fetch slides. Its working, but my menu have been placed outside the header container and thus not styled correctly, or working with the different header chooses. Ive been following this guide: http://www.themevan.com/build-an-one-page-portfolio-website-with-wordpress/?codekitCB=413560456.282228

I set th new walk run functions, and made this change in sf-heads.php: /* MENU ================================================== */ function sf_main_menu($id, $layout = "") { // VARIABLES $options = get_option('sf_neighborhood_options'); $show_cart = $options['show_cart']; $show_wishlist = $options['show_wishlist']; $disable_search = false; if (isset($options['disable_search'])) { $disable_search = $options['disable_search']; } $menu_output = $menu_full_output = ""; $main_menu_args = array( 'echo' => true, 'walker'=> new Description_Walker, 'depth' => 4, 'fallback_cb' => '' );

And I’m unsure how to apply my new meny (name slidenav) tp follow the regular menu. As said, much too ask, but any pointer would appreciated. Also, maybe a plugin to consider implementation in the future? would be amazing!

My work-in-progress: http://www.svenssonsbild.se/Fullscreen

Regards, Jay

Default-user

Never mind, i made it work!! horizontal scroll is what i need to solve now. Would be pretty cool plugin to have in the default neighborhood theme.

SwiftIdeas

Hi Jay,

Looks good so far! Glad you manage to make it work.

Would be a pretty difficult thing to integrate with good usability, but we’ll consider it :)

Thanks,

- Ed

  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Referred between 10 and 49 users
  • Indonesia
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi,

i have problem with related product layouts after updating the theme http://www.sokashop.com/shop/cocktail-dresses/peach-mini-strapless-dress/

need help asap

Regards,

Stephanus

SwiftIdeas

Hi there,

Thanks for letting us know about that, try this custom css:

.woocommerce .product-carousel ul.products li.product.first, .woocommerce .product-carousel ul.products li.product.last {
    clear: none!important;
    float: left!important;
}

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ed,

I have some problems on product detail page after update this theme (neighborhood) and woocommerce to lastest version.

http://worldbestjourney.com/shop/domestic-tour-pacakge/koh-tao-koh-nangyuan-snorkeling/

I enabled the option to use “Swift page builder” for product page and it went well. Until I add “Tab” from swift page builder tool into my product description.

If I added the information for second tab or creating more tab, the content under each tab seems to mix up while the front (refer from URL above) does not allow me to click.

I tried re-creating each product for hours and still cannot figure out how to deal with this.

Also,, I’d like to ask for additional tip to hide content on the right-hand side of my product gallery : (e.g. Description, Additional Information, Reviews (0), Need Help? Contact Us Leave Feedback) Since I’m going to put all these info into tab style like what shows in the link above.

You kind help is always appreciated Ed! Thanks so much!

Default-user

Hi Ed, i managed to solve one iissue on “tab” display already by deleteing everything and re-enter them again with “plain text” does HTML formating matter the display in “tab”—it looks perfect when i enter just dummy plain text and seems like the display starts to look werid and buggy when i try to bold, italic, etc..

And also, i’d like to get you suggestion where can i tweak the CSS and how.. to hide Description, Additional Information, Reviews (0), Need Help? Contact Us Leave Feedback—all info on the right side of product images. I want to leave only “price” and “short description” there.

Thanks so much Ed! :)

SwiftIdeas

Hi there,

Add this custom css to hide that information:

#product-accordion, .product_meta, .product-share {
display: none!important;
}

Hope that helps!

- Ed

Default-user

Hi Ed, Superb! It works like magic!

However, can i ask you a bit more? I cannot edit content inside “Accordian” in swift page editor (for product page) it looks like when i created new tab, it shows only new tab title but not the content area to be modified under each tab. Only the first tab is available…

I can somehow switch back to classic editor and see the short-code. With some work around i can manage to put data into each new tab BUT i’m afraid that I’ll lose data since it does not display anything in the “swift page editor mode”

Btw, my browser is FF V27.0 and Chrome 32.0 (windows 7), not sure if it is the bug on my browsers.. or something we can fix :)

Thanks for you great support and your magic CSS once again!

WBJ

Default-user

Hi Ed,

Yes I can see the “Text block” but only for “Section 1”

When i add new section (section2,3,4, etc) I cannot see any text block under “Section 2” on ward…

I tried to drag “textblock” from the “Page editor” and drop it under the section but not possible.

Thanks so much for your quick reply :)

Regards, WBJ

Default-user

Ed..

I am apologized..I just learned new trick… that I can actually click on the bar to expand that section to edit that section content!

I always clicked the “pencil” icon to edit the section title but just knew that I can click the title bar to expand the accordian..

All my issues are all solved.

Your theme is great but your support and patience is even GREATER!!!

Thanks so much! Regards, WBJ

SwiftIdeas

Glad I could help :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
HI, why can’t see the acordion panel in a single product page? I just can see the tabs! here is the link: http://www.nuriaixevi.cat/alexandraoriol/?product=brifcase-mismo-copy

Thanks!

Default-user

Is it possible to change in the single product page the order of the “summary-top clearfix (price)” and the “product-short” (description, where I display the product name and the brand.)? I imagine I should change this order in some php file. Thanks in advance!

SwiftIdeas

Hi there,

Check Theme Options > WooCommerce Options, you’ve likely got it set to the tabs mode.

You can change this in /woocommerce/content-single-product.php

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hwhjryu Purchased

widget title for “edit text block” does not show the lines around the tile like the rest of the widget title elements. How can I fix that? Also is there any way to add vertical separator lines in between elements? (ex. vertical rule for a three column grid?)

SwiftIdeas

Hi there,

There isn’t a title line on the text block, as this asset would likely not need it in most cases.

For the vertical separator you would need to add custom css, not possible as standard.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, why I’cant use your theme.

This is my site : http://www.mondaykizshop.com

SwiftIdeas

Maintenance mode is enabled? If you are referring to this, you can disable that in Theme Options > General Options.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Malaysia

Is it possible to have product thumbnails (say on Shop main page) with 4 columns without any gaps ie; like portfolio style?

SwiftIdeas

Hi there,

Not possible as of yet.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Lithuania
noen Purchased

Hi, i have bought this template but it’s difficult to apply to my own cms, can I get a plain HTML, CSS and JS source?

SwiftIdeas

Hi there,

Unfortunately we develop straight to WordPress, so there isn’t a static template that I can send to you.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Macovei Purchased

Hi, can you help me with this? http://prntscr.com/2ta989 Do I have to use a special plugin or something?

Thanks!

  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 1 000 and 5 000 dollars
NoirInk Purchased

Hi SwiftIdeas,

You may not know, but I’m one of your biggest fans! :)

So, here the spring is coming and I’m interested: Do you guys working on a new theme already? If yes, when will be released?

Best Regards,

SwiftIdeas

Thank you, of course we are aware of all our fans! :)

We’re always working, day and night – on what, you’ll just have to wait and see :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hwhjryu Purchased

Hi, How could I add a custom color to the mini-header? I tried adding background color

mini-header {

background: #313a52; }

but it doesn’t do anything… is it possible to change the bgcolor? thanks in advance.

SwiftIdeas

Hi there,

Try this custom css:

#header-section > #main-nav {
background: #313a52;
}

- Ed

Default-user
hwhjryu Purchased

I managed to change the main-nav. I meant the bg color of the mini-header that appears on top when you scroll down.

SwiftIdeas

Ahh, apologies – it’s this code:

#mini-header {
background: #313a52;
}

- Ed

Default-user
hwhjryu Purchased

that was easy…. thanks a lot. I have a few more issues regarding compatibility with IE that I should be asking you pretty soon. Thanks in advance.

SwiftIdeas

No worries.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Does this theme support post pagination? How can I paginate my posts? Thank you very much, love this theme!

SwiftIdeas

Hi there,

Yes it does. I’m guessing you are referring to having multi-page posts? If so, check the next page quick tag here – http://codex.wordpress.org/Write_Post_SubPanel#Quicktags

- Ed

coolhandfluke

Hi Ed, thanks for the quick reply. The page builder eats the code every time I hit save, and my multipage post becomes a single page. (It works once when I edit in Notepad and save, but as soon as I use the Page Builder again, it’s not paginated anymore.

To add to the problem, the page builder keeps adding   to the beginning and end of all content inside a text container.

coolhandfluke

”..keeps adding & n b s p ;.....”

SwiftIdeas

Hi there,

If you’re using the page builder, then you’ll want to try adding that quick tag within a Text Block asset.

Can you provide steps to replicate the issue with the nbsp? I can only assume this would somehow occur with switching between views. Ideally you want to be doing everything in the page builder if you choose to use it.

Let me know.

- Ed

coolhandfluke

If I add a quick tag within a text block, will it be formatted differently than if I do outside? I cleaned up the page in html and put back into the post so I’m not going back to the page builder. Right now there’s just “1 2 3 4” in the lower left of my pages, very simple, no “next” button. Site launches in minutes so I will try this out later.

As far as nbsp goes, I may have switched between PB and the classic editor, but even after that, after a save, I’d come back to see content have another one and another one at the beginning and end of text block content. Your pagebuilder is still the best I’ve used regardless.

Also if I use text blocks as spacers (1/4 + 1/2 + 1/4) if I didn’t put a 1 pixel png in the block, it would keep defaulting back to including text “this is a text block..”. These also get nbsp issues.

SwiftIdeas

Hmm, it shouldn’t be styled any differently, but may need a bit of extra styling – happy to check it out if you could send a link over?

Thanks, glad you think so! Would really like to be able to replicate and fix that issue though!

Going to change the way those text blocks work in the next update – so that they can be blank if desired.

Thanks,

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi

I am having issues with my website on mobiles. When viewing my website on a iPhone if you click on a product and click on a product image it opens the keyboard and lets you type. something very strange. :( it is fine on desktop just not iPhones.

www.printshop19.co.uk

any help would be great.

Thanks Luke

SwiftIdeas

Hi Luke,

Got a fix update coming out tonight to sort this.

Thanks for your patience.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

If I were to use your theme to build a woo commerce marketplace for Art, (paintings, prints, photographs, etc.) would I be able to style the wish list page as more of a personal ‘Art Gallery’ which users could use to create/build their own ‘Wish Galleriies’? And by that I mean, rather than appearing as a ‘list’ this gallery would appear like a more stylish grid or masonry layout featuring the photos/images? Possibly with the name of the artist, the title of the work and a small buy now or add to cart button?

And, if this would be possible, would it allow then be possible for users to make their wish galleries public, either to share across various social media or simply to live on the site for other users ‘collectors’ to browse these galleries for ideas or purposes of discovery?

Obviously, it would seem that users ‘Profiles’ would become a key identifying and sorting feature in which ‘Curators’ with excellent taste or eccentricity in their collections could also be ‘followed’ and/or ‘Featured’ on a sort of ‘Featured Collector/Curator’ Page? Which would seem to suggest that these Profile Collections might also need to have their own PAGE.

I probably got a little more complex here than I originally intended, but if you could please answer with regard to what may or may not be possible within the framework of the theme, it would be much appreciated. If you’re going to respond about needed ‘customization’, please note whether this is heavy php type work or might we only be talking about making CSS changes.

Thanks so much in advance.

Louis

SwiftIdeas

Hi Louis,

It is possible to share your wishlist, given you have an account on the site, but the layout changes wouldn’t be possible as standard, it’s something that would require quite a lot of customisation. It would need PHP/CSS work, but dependent on the design it would probably take a competent freelancer a few hours.

Hope that helps!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi after updating today I am having problems with columns.

I have set the columns to be 4 instead of 3 (it was working before update) and I made all the css changes.

In archive-product.php I made the following changes.

global $sidebars, $woocommerce_loop; $columns = 4; if ($sidebars == "no-sidebars") { $woocommerce_loop['columns'] = apply_filters( 'loop_shop_columns', 4 ); } else if ($sidebars == "both-sidebars") { $woocommerce_loop['columns'] = apply_filters( 'loop_shop_columns', 2 ); $columns = 2; } else { $woocommerce_loop['columns'] = apply_filters( 'loop_shop_columns', 4 ); $columns = 4; }

Have you added anything else which I have to modify in order to achieve the 4 columns ?

url: http://requestaweb.com/incarunlimited/shop/

Thanks Marios

SwiftIdeas

Hi Marios,

Check in content-product.php and content-product_cat.php too.

- Ed

Default-user

Hi Ed,

I have checked that one as well and it is set to 4

if ( empty( $woocommerce_loop['columns'] ) ) $woocommerce_loop['columns'] = apply_filters( 'loop_shop_columns', 4 );

It was working fine before your last update so I am wondering if you have make changes to other parts of code which is affecting columns.

Your help is appreciated.

Thanks Marios

SwiftIdeas

Hi Marios,

WooCommerce made some template changes which affected a lot of code. Try adding:

$woocommerce_loop['columns'] = apply_filters( 'loop_shop_columns', 4 );

above

// Increase loop count
$woocommerce_loop['loop']++;

in /woocommerce/content-product_cat.php

- Ed

Default-user

That did the trick.

Thanks a lot Ed !!!

SwiftIdeas

Great :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, I added the Shop Products element to one of my pages but the resolution of the product photos on the page is super low. How can I fix this ? Like, all other photos I upload to the page are fine, it’s just the photos under the products section that are kind of low in resolution. Would appreciate help a lot, thank you !

SwiftIdeas

Hi there,

Check this guide, it should help you out – http://support.swiftideas.net/knowledgebase/product-image-quality/

Hope that helps!

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Russian Federation

Dear support team, please take a look on my question here http://support.swiftideas.net/forums/topic/woocommerce-2-1-update-errors/#post-49677 I’ve been waiting for 2 days, but no answer. Thank you.

SwiftIdeas

Hi Dmitriy,

You added additional comments, which bumped the topic back in our queue (check the support policy).

I’ll check your topic now for you.

- Ed

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