An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
How can I change the countdown timer?
The documentation for the countdown script can be a bit tricky.
This seems to be the best method for changing the countdown timer: Change lines 26-34 in “index.php” to:
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.