This author's response time can be up to 1 business day.
Hi there, looking to purchase this theme, just a quick question;
Can I add background music to this website? like an audio player or something, if it is not built in?
Background music support on gallery pages.
Provide URL of page which has issue please.
anyway solved … How i can shift copyright to down side .i wanted to shift it to away from menu …!!
Provide URL of your site please.
I want to buy your theme but I have some questions.
- Is it possible to have a layout with rectangular pictures instead of square pictures ?
- Is it possible to change the color of the background with my own picture?
It couldn’t be done using theme admin. However you can edit theme CSS file to change that.
Your theme is a beauty.
But I don´t understand, why you don´t allow blog posts to be shown like galleries….
I have a strange problem. I think it’s from the Nero theme but i’m not sure.
My chrome/firefox tab shows the website title twice.
Example : “GmailGmail” instead of “Gmail”
Sorry for my english…
Ok sorry. Problem solved. It’s the fault of SEO extension…
I purchased the theme. I followed all the instructions but I have a problem with the Home Page. I do not see any images to the right. Maybe I need to install some plugins?
Setting up homepage
By default, Nero homepage display filterable portfolio contents. Click here if you don’t know how to create portfolio items.
Setup homepage as static page
You can also setup homepage content as static page (instead of portfolio wall). From your admin sidebar, open Settings > Reading> Front page displays then select “static page”.
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual folder it will help you get through all theme features.
I have a question before I purchase the theme.
I need it for a website for a photo,video, paintings contest. I also have to build some pages with extra info about the contest and so on. There must be the possibility to upload photos and video’s . Is this theme good for this or not?
You can upload photos and videos using Wordpress backend. However it doesn’t support uploading photos and videos from frontend (public).
Just to let you know I enjoyed your theme a lot till today, until I got hacked massively by someone who reportedly used a hole in your design to “get in”. Have you addressed any security issue recently? Is there an update to the theme?
Because of the “hole” I cannot use the theme anymore or they would just come back and do it again.
Please make sure you install the latest version of theme. You can get it from your account > downloads.
Also please check all of your 3rd party plugins. The issue might comes from plugins too.
I would like to enquire on how it is possible to change the font colour of the mobile menu without affecting the web menu font colour or to change the mobile menu background colour to be the same as the web menu. Thank you.
It couldn’t be done using theme admin. However you can edit theme CSS file to change that
Did you know about Firebug a Firefox plugin? http://getfirebug.com/ and here video tutorial http://www.youtube.com/watch?v=tdIk2PztcL0
Or you can use Chrome Developer tool instead. Here are video tutorials https://developer.chrome.com/devtools/docs/videos
It will help you inspect all CSS and HTML elements, really help if you do a lot customization
The main CSS file for mobile is /css/grid.css
Hi there, nice theme! But have still some Problems. 1. Is there a possibility to fix the double line for Safari into a single one (like in Firefox)under the logo and on the sites? 2. I have a big problem with my thumbnails. Sometime they show up wrong and i can´t even fix it with a new uplaoad. I installed the post tumbnail editor and the regenerate plugin already. The don´t work proper. 3. My Media library is calling Shiba Media Library now but I didn´t insall the plugin for it. Thank you for support!
2.+3 Solved. Bug in Word Press. The double line in Safari is still a problem. And next question 4. I can´t upload a mp3 file as background music to gallery. Do I need a plugin? Thanks.
1. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
4. Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.
Thanks for fast answer! 1. Sorry, how can i insert a picture into this chat? 4. Problem solved. I uploaded it over a site which shows the gallery
Upload it online and post URL here please.
Open /css/screen.css find “hr” remove its border-top.
I want to put video from vimeo with a fullwidth masonry template like your demo.
- I can’t put vimeo’s link in gallery. When I did it, nothing happens: the window stay white after I put on “insert into post”?
- I try with portfolio page : I have vimeo on it but I can’t choose the masonry template.
Please tell me how I can do. I read the manual but it doesn’t help me.
I finally succeed in putting vimeo on masonry but it’s really not obvious…
It appears that i am unable to create a child theme for this theme. I tried with v1.3 and v1.4 of the Nero Template. I don’t have any issues creating child themes for other templates. I have attempted to create the Child theme via the manual process and via a plugin both give the exact same issue. It shows broken picture next to portfolio and broken pictures in theme settings. When i go into customize the theme it shows up fine but the side bar is collapsed in the theme itsself and then i click on the arrow at the top of the theme to expand the actual bar to see contents and logo and it shows a picture break and doesn’t expand which makes me unable to customize any other pages. Like i said i have many other sites and dealt with other themes and created Child Themes with no issues. Your assistance would be appreciated.
Could you send your Wordpress account and FTP detail please. I will have a look.
Can you please email me on my email address in envato or supply an email address. I will reply with the login details you require.
I sent a message with the details via your profile
I responded to you about 2 weeks ago to your email that you sent. Also sent the same message via your profile a week ago. The root cause of the child theme is fixed however your theme is still not working correctly when applying CSS changes. I emailed you details of all the testing done only happens with Nero theme. Please respond.
I have a comment about the email address you add to the Contact section, as the email address to where you want your form messages to be sent.
I reinstalled the theme but did not realise the custom settings would be reset and for the past month, there was not email address where to send the messages to. I only found out after someone tried to send me a message and after non response from me, texted me and the I investigated and found out the issue. Is there a way to find out how many emails were sent, and where do they go when no email address is specified in the field?
Thanks in advance and congrats for a fab theme!
Sorry they don’t store your contact form email in any database. I am not if your server log all PHP mail function calls. You have to contact your webhost.
I am having trouble with the slideshow slider set as the home page. The pictures I placed in the gallery appears to be enlarged and no amount of resizing helps. Could you kindly take a look and see if you are able to help out? Thanks!
It’s fit with user screen width.
Where would i go about finding this option?
Have you come up with a fix for the images bleeding off to the right of the page yet???
Hi, I’m trying to change the background color of the main menu from white to black or another color but cannot seem to find the option to do this under theme settings. Can you please take me through how to make this change?
Open Theme Setting > Styling and change Menu Background Color.
Hi, I can’t seem to be able to get the image’s name to appear when hovering over it. Any way to enable it?
Thank you for purchasing.
Could you provide URL of page you mentioned please. I will check it for you.
Hi there, url would be www.kingscandy.com.sg. The issues happen with the gallery images in the candies portfolio.
Thank you for your info.
I hover image in this page http://kingscandy.com.sg/candies and I can see its title appear already.
Hi there, the issues are found with the images inside those galleries. For example, clicking into ‘Liquorice’ will lead you into a picture gallery. I need the titles to appear on hover for those pictures. Thanks!
It doesn’t display image title on hover. But it can displays image title on lightbox under image. Please make sure you enable the option in Theme Setting > Gallery Portfolio > Enable/disable image title and description
Question: is there anyway to make the side menu bar transparent and then have the gallery slideshow full-screen so that it cycles beneath the side menu? Thanks.
Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.
If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio
ok thanks! Will do
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $17