215 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hiya,

Just bought your theme, it’s for a client. Looks good but some things but some things aren’t working or i can’t find them and your documentation doesn’t seem to explain how to do it.

So I want to create this page http://themes.themegoods.com/nero_wp/?portfolios=minimalist-design but can’t seem to find out where to do this.

In addition in some cases, for example creating a blog post, the double bar underneath the title is not appearing.

Help would be appreciated.

sarahvcreative

Also the short code lightbox doesn’t work

sarahvcreative

and the spacing between columns isn’t right when using the two column short code

ThemeGoods

1. You have to create a portfolio item and select type as “Portfolio Content”. then add its content.

2. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Theme documentation’s located in your downloaded file from Themeforest

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

sarahvcreative

Hiya,

Below is the link to the screenshots. I want to create what you call “single portfolio image” on your demo site. There is no instruction in your documentation on how to do this.

In addition the line you use under the title etcs, is there a way to insert this. It doesn’t come up with a shortcode?

And lastly the shortcode “lightbox” doesn’t work when I use it, It just creates a link to the image.

https://dl.dropboxusercontent.com/u/90938926/Screenshot%201.jpg
ThemeGoods
It’s just hr tag
<hr />
  • Bought between 50 and 99 items
  • France
  • Has been a member for 6-7 years

hello,

I’m sorry to ask you again but : it’s possible to have some submenu on the filter at the homepage ?

thanks did you get the screenshots last time ?

ThemeGoods

Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

  • Has been a member for 0-1 years

hi there! I’m considering purchasing this as a portfolio. i’m going to need to showcase video and music. Is there a way to showcase only music tracks, like is there a music player, or do I have to upload the music to youtube and play them as videos? Thanks!

ThemeGoods

Thank you for interesting.

Sorry currently it doesn’t support music by tracks so you might have to upload it to Youtube instead.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Dear Peerapong,

I really enjoy working with this theme. But I face some problems. I can’t integrate a background image at a page. I followed the instructions and used the exact measurements as well.

Could you please support me with this.

Kind Regards,

Roger

ThemeGoods

When you create a page, did you upload its background image using “set featured image”?

Also provide URL of page which has issue please.

Default-user

Yes I did. I have a problem with these pages: http://www.viavaionline.nl/producenten/ and http://www.viavaionline.nl/viavai/

Thanks!

ThemeGoods

Sorry I can’t visit your site. Could you check please.

Default-user

It works fine. Maybe it was downtime

ThemeGoods

Sorry I really can’t visit your site. It’s down. Could you please check with your webhost please.

Default-user

Dear Peerapong, the website is not down. As an ‘elite author’ I really do expect more than ‘your website is down’. There is bug related to integrate an background picture and I expect your help. It’s a quite major bug.

I expect to hear from you soon.

ThemeGoods

Hey when I said it’s “down” I really mean I can’t visit your site after trying for so many times.

Could you send your Wordpress account and FTP detail please.

Default-user

Do you have an email address where I can send it to?

ThemeGoods

Send it using my profile form mail please.

Default-user

I have send you te FTP details via private message. Besides that, there’s a bug regarding the menu. It dissappears vagely when scrolling down a fullwidth page.

I like to be informed about the former issues as well.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy
la_ikka Purchased
Hi! The gallery fullscreen doesn’t work: http://www.ikka.it/?portfolios=marina-rei-live

How can I do? Thanks

ikka

ThemeGoods
Could you contact your webhost and ask why this URL http://www.ikka.it/wp-content/themes/nero/templates/script-flow-gallery-portfolio.php?gallery_id=2048&ver=1.3.2

returns “Internal Server Error” on your server.

Default-user
la_ikka Purchased

I’ll find it… sometimes i must repair permissions. now it work! thank You!

ThemeGoods

You are welcome ;)

Btw, Could you help me rate for the theme please?

Default-user
la_ikka Purchased

Yes! I’ll do it now! another question: now the fullscreen gallery works, but the vertical pictures was cropped. I change the “Enable/disable image cropping to screen resolution” voice, but nothing… It’s possible to resize automatically the vertical photos? (to adapt at the page resolution)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I keep getting the message that stylesheet is missing, yet I uploaded the entire theme folder via FTP. What gives?

Default-user

Thanks. I did that but now it says that the template is missing.

ThemeGoods

Could you try to unzip the file first because there are many folder in the file ex. manual, theme, license info.

Then you will find /nero folder, upload that folder to /wp-content/themes via FTP client. Once you uploaded activate theme via Wordpress admin.

Default-user

I FTPed only the folder/theme (unzipped) I wanted and yet I am still having problems because the template is not showing.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m having a problem with Nero and WPML The portfolio page shows all versions of the portfolios instead of only the selected language.

I could get around this by creating two portfolios (one in each language) instead of creating a translation of the one but that defeats the whole purpose and creates twice as many portfolios, i.e. a big mess.

I’ve tried to create a portfolio in one language, duplicate it and save it as the second language. Also tried to create a portfolio in one language and then click on the translation link in the portfolio list. Neither works?!

Is there a work around this?

Default-user

Further to above. It is also not possible to have two different page layouts, i.e. Protfolio 3 columns in one language and Portfolio Full width Masonry in the other? I’m starting to regret that I purchased this theme!

ThemeGoods

You can have multiple portfolio page templates but I am not sure about multiple language templates since it doesn’t make sense to have different content style per language selection.

Default-user

Fair enough in regards to the content style but as to the other issue.

Why does all the portfolios show on the portfolio page instead of only those of the chosen language?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Awesome theme. How come my portfolio items are different sizes? What are portfolio item sizes by default?

Default-user

Fixed the portfolio issue.

The logo on mobile is so small. How do I fix this?

ThemeGoods

Provide URL of your site please.

ThemeGoods

OK you have to change theme CSS code.

Open /css/grid.css find ”.logo_wrapper img” change to height:auto;

Open /css/grid.css find ”.top_bar” change to height:auto;

Default-user

That worked! Thank you so much.

ThemeGoods

You are welcome ;)

Btw, Could you help me rate for the theme please?

Default-user

Sure thing. I have another question:

When I disable the responsive layout, the menu is hidden on mobile. How can I make the menu automatically display, like it does on desktop?

Default-user

Also, the mobile theme is slicing the images lengthwise. How can we fix this?

ThemeGoods

Because you disable responsive layout so it’s not automatically adjust content to smaller device. You have to turn it on for mobile support.

Default-user

Now that I’ve enabled the responsive layout, the top_bar overlaps the first photo right underneath. Which coding should I change?

ThemeGoods

It’s because your logo height is too large and also there are huge empty space in your logo image. So it pushes main menu area down. Please try to reduce your logo size.

Default-user

I removed the empty space and reduced the logo size from 200×155 to 183×89. Still having the overlap issue on mobile. The top bar overlaps the very first image. Seems like a CSS issue?

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

ThemeGoods

You have to edit theme mobile CSS to change that. Open /css/grid.css find ”#wrapper” add margin-top: 100px;

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am using NERO on the following site www.angelakaren.com – I renamed the site directory and everything on the site still works, except the portfolio pages. Any idea why the portfolio stopped working?

ThemeGoods

Sorry I checked your site and it’s working fine?

Default-user

I had to remove the ones that were not working so that they were not viewed by clients. I just added one back for testing purposes. Go to Featured > Before/After and you can see the portfolio is not working.

Default-user

Thanks for your help. Got it working.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lajet Purchased

What typeface are you using in the sample design for Nero on the left side tabs. I like it a lot.

ThemeGoods

I replied your email.

  • United States
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

when i go to add new gallery the Page Options do not show up.

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Peerapong, your tutorial does not say how to create this page: http://themes.themegoods.com/nero_wp/?portfolios=minimalist-design

and it is not one of the options in the template drop down menu. Can you please provide instructions to make this page: http://themes.themegoods.com/nero_wp/?portfolios=minimalist-design

Thanks

ThemeGoods

This is an instruction in theme documentation.

Setting up portfolio single page

If you select “Portfolio Content”, you can add HTML or text to portfolio content. So when visitor click on this portfolio, they will be redirected to portfolio single page with its content. On demo site we added vimeo embed code with 960px width setting so it displays vimeo video at the top of portfolio single page.

You can also setup horizontal image gallery at the top of portfolio single page. Look at “Portfolio Options” box, select “Featured Image Gallery”.

Default-user

When i follow those instructions & click the portfolio content it DOES NOT go to a single portfolio page. I get an error page that says:

"404 NOT FOUND - Apologies, but the page you requested could not be found".

I set the portfolio option to ” Portfolio Content” & I chose the name of my gallery in the “Featured Image Gallery” box.

These instructions are not working for me. Please give more detail.

ThemeGoods

Please try to switch to default Wordpress permalink setting.

Default-user

I got the single portfolio page to come up but now there is a black bar across the top of it that I cannot figure out how to get rid of it. I have sent you an email with the link to the page. How do I get ride of the black bar?

ThemeGoods

I replied your email. Please don’t duplicate post for the same question.

Default-user

Peerapong I’ve been asking you for a week how to make the single portfolio page & I still have not gotten the information I need to make it. I tried copying the html from the demo site but got a black bar across the top. PLEASE, PLEASE, PLEASE, PLEASE, don’t make me keep asking. How do you do it? the instructions are not working for me. PLEASE, PLEASE, PLEASE, PLEASE tell me step by step how to do it!!!

Default-user

Peerapong I have not received a reply in almost a day. I have been stalled on finishing my website for a week now. Would you please send or tell me what HTML I need to type in to make the single portfolio page? How do I get the writing in the black space at the bottom without causing a black bar at the top. I am not that familiar with HTML so I do not know how to make the page. Would you please tell me how to make the page?

ThemeGoods

Just create a portfolio item and select its content type as “Portfolio Content”.

Also did you edit ANY theme code?

Theme documentation’s located in your downloaded file from Themeforest

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

  • United States
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

when i make a gallery i want to select images from whats already been uploaded but when im browsing the images all you can do it look at them you can not insert into post.

ThemeGoods

Sorry currently you have to upload images from your computer for new gallery.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there any way to remove the little ‘social widget’ thing that appears on the right hand side of some of the pages. An example is on this page http://sam-thomas.com/showreel/

Thanks a lot

ThemeGoods

Open Theme Setting > Gallery Portfolio and disable social media sharing

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lajet Purchased

Great theme. Installed it and started to post content. One problem is I don’t see the homepage rollover on the portfolios showing something like “Gallery with Music, View Project”? I cannot seem to locate in the CMS how I set a Portfolio link to the View Project page…

Default-user
lajet Purchased

I have screen shots that might explain this better…

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Theme documentation’s located in your downloaded file from Themeforest

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

Default-user
lajet Purchased

The instructions in /manual/index.html are EXTREMELY limited and do not explain the issue I’m having.

Please look at this link and rollover the image in the upper left corner – http://themes.themegoods.com/nero_wp/

Now compare to this link and rollover the image in the upper left corner – http://dev.jeffnicosia123.com.previewdns.com/ – Do you see how the rollover text doesn’t appear?

I think it is obvious what is not working, but it is not clear in any of the instructions on how to correct it???

Default-user
lajet Purchased
Default-user
lajet Purchased

I’m using a temp domain, so I think it has created the problem. When I follow the same steps for http://jn2.penndigitalinc.com/, then it worked fine.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there any way of changing the message that appears after a message has been sent using the contact form? Cheers

ThemeGoods

You can edit po file using POedit app in /languages folder of theme to translate that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lajet Purchased

Hi Peerapong – It seems that my installs were failing, but now I have a clean install and all the rollovers are working. Site location – http://jn2.penndigitalinc.com/ Now I’m testing on Tablet and Phone, but it doesn’t resize like I would expect from a Responsive Web Design. Is there a setting I’m not seeing?

ThemeGoods

I checked your site and it’s resized already?

Theme documentation’s located in your downloaded file from Themeforest

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

Default-user
lajet Purchased

You said look at the manual for my first question and that was no help and now the same reply. Please confirm you are looking at the site on iPhone and iPad and not just Desktop making the browser window really narrow. That usually works, but in this case iPad is showing too large on screen and forcing a pinch. Then, iPhone defaults to the Blog which we are not using and not the homepage like the Desktop. Where is the setting?

Default-user
lajet Purchased

On mobile, I discovered the link at the bottom that says “View Full Site” – You could have just written that answer… Ugh.

ThemeGoods

It comes from one of your plugin. Please try to disable all plugin.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lajet Purchased

Is there a way to have a custom order of Homepage portfolios? http://jn2.penndigitalinc.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

The theme is working great except the menu completely disappears on a mobile device or when the browser is made small. So there is no way to navigate between pages. How do I get the menu to be visible when it is working in a smaller browser??!! Please help!

Default-user

I’ve figured out that the menu is there but the link is black against a black background. How do I change the color of that link so that I can keep the background black?

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Also did you edit theme code?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lajet Purchased

Can I move the logo on the left up higher so there is more room for the Main Menu items?

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