Discussion on Netspace - Premium Wordpress Theme + Free Skins

85 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

OMG ! There were many complaints against your support. I was going to buy this template and also the “Examination” template today. Do I have to consider the possibility that this is a bad idea? Are you going out of business or why so poor support? I´ve bought the “Compound” theme for a year ago and your support was more than excellent, thats why I wonder.

Thanks.

ait
ait Author

We have a full time developer just for the support which took about 1 hour a day last year. I’m not sure why people complain maybe they think that our support forum is 24/7 live chat :(

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Beautiful template, but not for ie7. I know it is an old browser but still the number of users is respectable.

ait
ait Author

Sorry IE7 is not supported, only IE8 +. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hows it going I have a problem every time I try to use shortcodes it does nothing at all

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
ewerde Purchased

hi, is the theme wp 3.6 ready (latest update) if i want to change the theme to a newer on, which is the one you recommend from your themes. i don’t want to change shortcodes. thx

ait
ait Author

Hi,

Feel free to upgrade your Wordpress.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
yasza Purchased

Hi, the background is still repeat even I already turn off the repeat option. how to fix this?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

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