1100 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

No dummy content for the revolutions slider.?

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • South Africa
shaz Purchased

Hi, I posted a question in your forum yesterday and it’s kind of urgent, please can you respond – the subject is: “How to open lambda social media icon links in new window”. Thank you.

UnitedThemes

Hi,

you usually receive an answer with 24 hours. Be sure someone will come back to you asap.

Best Regards UT

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Hungary

Hi,

I was trying to submit a support ticket, but your support site doesn’t seem to be working for a while now.

Adding custom boxes won’t work. No matter what I do, it’s like I never made any modifications, and its burnt there, I can’t modifiy a page builder page anymore.

I made a video, so I could show you, but I guess you already know the solution, because it’s a design problem.

Please help so I won’t waste any more hours with this faulty theme.

Thanks.

UnitedThemes

Greetings,

our support is working from Monday to Friday. I’m currently trying to find your open ticket but there is no such name available inside our support forum. May I ask which name you used to register?

The reason for the mentioned behaviour can be caused by a PHP setting.

Starting from PHP 5.3.9 there is a brand new php.ini option: max_input_vars. For further information have a look here:

http://php.net/manual/en/info.configuration.php#ini.max-input-vars

The default value is 1000. Due to this restriction it can happen, that your Page Creator can’t hold more than 20 boxes at the same time. We recommend to increase this value if you are planing to build up large scale websites with lots of boxes.

In case you have tried to reach us inside the wrong forum:

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

Default-user

Hi,

Just as I’ve mentioned in my very first sentence, I was not able to register and my old user was abandoned for some unknown reason. So looking up for any tickets was not really necessary. However with these links I was able to re-register my user.

On the other hand the solution you’ve suggested doesn’t work – so I’m more than eager to get any replies from you “on the other side” as soon as possible.

Thanks.

UnitedThemes

Hi,

saw you found the way into the support forum. We will discuss all details in there.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
smk224 Purchased

Love the theme. How can I have the toggle expanded by default on page load?

Thanks.

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I can only enter 9 rows in the page creator. Is this a limitation? or how do I fix this

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I can’t access the forum by my account. What’s going on Ad? I bought this theme and now it say that my id doesn’t exist.

UnitedThemes

Hi,

you account seems to be active and you should be able to open support threads. Your id is – thanhthe886 and you registered with an email at hotmail.com. What error message do you receive when trying to login?

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey guys, love your theme and am just about to launch my site but having some problem with my home page and extra ‘white space’ just above my footer. I have used the page builder for the home page. I would be grateful for any help, my page is volunteervanuatu.org/home THanks Geoff :-)

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Is it possible to put widgets into pages?

UnitedThemes

just in the footer & sidebar!

celticdancer

I found a plugin that will do it. It would be a nice feature for the Nevada theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

?I thought I was inserting a php code into the right area. I put it in the Editor page that shows all the lines of CSS. I updated the page and everything is now blank (all pages). I can’t even log into wp-admin because nothing appears in the browser window. How do I remove the bad code and get everything working again?

The bad php code was inserted in the upper section of the editor’s CSS area. This is what I inserted:

<?php putRevSlider(“Slide 1”,”homepage”) ?>

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
bahassi Purchased

Hi, I created a Website for one of my clients using your theme however now that he wants it multilingual I couldn´t figure out how to translate the widgets in two languages. I am using the recent versions of WPML and Wordpress. Thanks for your help.

bahassi
bahassi Purchased

Ok. Thanks a lot for your quick help.

UnitedThemes

You are welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have ” WordPress Version: 3.9.1 ” and ” NEVADA Theme Version: 1.7.2 ” How can update to new theme version ?

UnitedThemes

Greetings,

just go to your Themeforest Account -> Downloads and re-download the theme package. This package will always hold the newest version of our theme. After unzipping the package you can start putting the new files onto your server.

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

A quick question before I buy. If I install WPML (which I understand is a separate purchase), will I be able to upload a different logo for each of the languages of my website? Other WPML-friendly themes still require edits to the code to display a different logo.

UnitedThemes

Hi,

I’m afraid you have to do this within this theme as well. The logo is provided by the theme options panel and not by the customizer of WordPress.

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Another company has bought this theme a while ago for my (new) client.

The client asked me to update WP, plugins and this theme. I’ve updated this theme from i believe version 1.5.6 to the newest (current) version.

Somehow the update broke the following:

Testimonials (page), when adding a image to a testimonial. The backend aswel as the front-end (theme) don’t show a image at all.

The updated version of the theme is currently hosted on a subdomain (for testing) and can be found here: http://studioawen.wp.go2people.nl/referenties/

What goes wrong? Please help!

Friendly greetings.

Niels, Go2People

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

BULLET LIST QUESTION My page is not recognizing the bullet list in the wp editor. How do I make this work with your theme?

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

Default-user

okay thx

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

what would the shortcode be for the portfolio?

UnitedThemes

Portfolio —> Showcase --> On the right Sidebar!

design132

? I meant like if I wanted to add it to the main content of a page (not a sidebar etc)

UnitedThemes

Hi,

there is no such shortcode, so in this case please use the page creator and make use of the portfolio box. Hope this helps.

Best Regards UT

design132

The page creator is too limited on the homepage I can’t even put in any static content… unless I’m missing something? It seems like I’m forced to use the pre-selected items like testimonials etc.

UnitedThemes

Hi,

you can use the page creator as often as you like. Simply create a new page, choose “Page Creator” as your template on the right side and start adding the boxes. When editing a box you can choose “Portfolio” as you box type.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

just purchased it and having very difficult time installing it and uploading at the point where i will ask for a refund as the theme is truly difficult to install

UnitedThemes

Sorry no refund possible this is not a theme issue! This is a user issue! How to install my WordPress theme click

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear,

1. I upload the LOGO per the instruction, it shows uploaded 100% but no LOGO appears on the control panel and website, why?

2. May I know if we can use the pages complates like about us, FAQ, Contact Us, etc. if so where to find this pages in the admin dashboard?

?Thanks!

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear,

There is no Video Tutorials for the following 3 (when open it indicates the video don’t exist):

How to create a nice Footer How to use the Page Creator Table Manager

Could you please upload it at your earliest so we can set the theme quickly? thanks!

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
milor Purchased

Hello,

What is the (best) way to make my wordpress with Nevada Theme a multilanguage site ?

www.zijderlaanwaspik.nl must be in Dutch and in English.

Could you advise me?

Best regards Michael.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have registered for you support forum and now my access is denied? the name is VisionaryPWMG please advise thank you

UnitedThemes

Hi,

your account seems to be absolutely OK. It’s active and not banned. We will now reset the account and send you an email with the new credentials.

Best Regards UT

by
by
by
by
by
by