1074 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
smlewis3 Purchased

The slider still does not work….. how quickly can you guys get back to me on this???

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

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UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi United themes, On your home example 5, you have your testimonials spanning full width, how did you make this happen. – Diego

UnitedThemes

Hi,

simply change the width of the section inside the section settings beneath the editor while editing the page ;)

Hope this helps!

UT

Default-user

I’m sorry i am having a little bit of a hard time finding it. Do you mean under Home Settings? Because this has the Testimonials and Toggles settings but no extra settings there…

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

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Support Forum

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  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’ve a problem with the editor https://drive.google.com/file/d/0B_w6MXbxZVRTblQyOHAzNXpfQXM/edit?usp=sharing I think it happened after i’ve imported products with wooecommerce… could you help me? it’s very urgent,,, thanks

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hi, I have a seo Problem with the template, whet i put blog post in home, the tiittle of the post is H1. The problem is that i have 4 post in home and 4 H1. How can i change this structure in the template?

Thanks.

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, will your theme work with Chinese specs? or rtl? do you have any chinese showcase of one of your purchased theme?

Thanks Tal

UnitedThemes

Hi Tal,

we have seen installation in Chinese or with RTL support but it was all made by the users itself. Out of the box RTL is not supported. Sorry.

Best Regards UT

  • Bahrain
  • Bought between 50 and 99 items
  • Has been a member for 0-1 years

hello,

is this site Widget based or page based? I’m asking because i want to know if everything is translatable or some things wont be like the contact page and home page.

I also want to know if this theme translatable to Arabic?

UnitedThemes

Hi,

you can basically translate it in each language but I think you need RTL support which is not provided out of the box. You will have to touch the code by yourself in this case. The site itself is page / template based and accepts widgets in several parts of the site , like the footer for example.

Best Regards UT

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hello. For some strange reasone I don’t see mobile menu. Even if I look into the code in browser, it’s none. CAn you help me with that?

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

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Support Forum

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United Themes Team

Default-user
I have opened new post in forum. But no one answers me. Here is the link. http://helpdesk.unitedthemes.com/index.php/Thread/541-No-mobile-menu/
UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

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United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I really don’t understand what’s wrong with the blog, especially since I am using your own dummy content page originally see screenshot https://www.dropbox.com/s/fdseoy6tyt4mes4/Screenshot%202014-03-26%2015.35.56.png I have it set to 3 column in the page creator but the page doesn’t want to take the grid layout http://gabriellejaviercerulli.eco-officegals.com/gjc-blog-page/ what’s wrong please?

Default-user

Nevermind found the right way in the forums thanks!

UnitedThemes

Hi,

OK perfect :) Please feel free to open a new thread inside the forum if you need further assistance.

UT

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
moodicle Purchased

Hi,

I’m looking for a full width page template to use within this theme. Can you tell me if one exists please?

Thanks

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

Default-user
moodicle Purchased

Pretty frustrating – do I have to register for this or use an existing login???

UnitedThemes

Please go to Page Setting and choose no sidebar!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
moodicle Purchased

I’m trying to login for support but your guide to finding purchase code does not work…

http://supportcenter.unitedthemes.com/index.php?page=Help&item=item58

Not a good start. Support for many other premium themes is a lot easier to access.

Default-user
moodicle Purchased

That’s where I’ve been for the past 40 minutes. I don’t have any documentation on how to find my purchase code. It doesn’t appear to be in my theme files so I can’t sign up…..

UnitedThemes

Please go to Page Setting and choose no sidebar!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I have an issue with the filter function for portfolio item.

I have created the category and also each portfolio item. When I view the portfolio page, the filter function does not work.

Please advise further.

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Could you ,please, me help me with getting into an old forum “Nevada” ? For some reason, I can’t get into it even with my logging and password. I sent a request about a lost password ( in cause it’s not right one) and got a letter with a link to reset my password. When I tried to activate it I see this…..The requested URL /index.php was not found on this server.

  • Bought between 50 and 99 items
  • Spain
  • Exclusive Author
  • Has been a member for 4-5 years
virplay Purchased

Hola :D

Theres is any option to add any security/captcha at the Contact Form Builder of your theme┬┐

Thx

UnitedThemes

Hola :)

yes of course. Please go to “Theme Options” -> “Settings” -> “Anti Spam” and activate this feature, but you have to enter to keys which you can get here for free: https://www.google.com/recaptcha

Cheers

virplay
virplay Purchased

Thx :D Is it safe to update to WP version 3.8.2┬┐

UnitedThemes

Hi,

as far as we can say yes , but you should run a backup before ;) as always.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Ready for 3.9?

UnitedThemes

Hi,

not yet. There is a know issue with the Page Creator at the moment. A fix for this is already available inside our support forum. We are going to update the theme itself asap. But since Easter is coming we do not expect the fix available live until Monday since the item needs to be reviewed.

Best Regards UT

Default-user

Thank you

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