1106 comments found

I am having problems with images uploading none seem to upload> click upload > all media files from your computer> select files > choose> then ether it says >insert into post or tree something I click and then nothing whats up with that ?

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

Crittur Purchased

Having just set up a basic wesbite using this theme (www.daretoliveyourdreams.com) I’ve discovered my website does not display correctly on mobile phones (not been able to check it on tablets yet). Is this a known issue with this theme? I would very much appreciate some help in sorting this out – I’ve not had this issue with any of my other websites. Many thanks.

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

platoya Purchased

I am having a problem with the lack of support for this theme. I have posted my problem in the support forum. I have emailed the person responding to my thread my login info to my site and its been several days and I have not receive any updates or response to my problem. I posted my issue on feb 3rd and its now 17 days later and no one is able to resolve my issue with this theme. I am extremely frustrated and I wanted to know if you issue refund at all for this theme?

UnitedThemes

Hi,

sorry that our support haven’t come back to you with a solution. We will post now in your thread. Please send the temporary login credentials directly to the account we post with. We will take care of your issue. Sorry for any inconvenience.

Best Regards UT

will500 Purchased

Where may we find a change log for the latest version? We had to customize the theme and need to know which files were edited to only replace those files.

Thank you.

UnitedThemes

Hi,

there is a changelog.txt inside the themefolder. We have listed the changed files inside there as well the fixed issues and added features.

Best Regards UT

Fully translation ready I have purchased “Nevada” theme for my site , and as I understood it has FULLY TRANSLATION READY option. This was a firs thing I’ve chosen this theme. I try to understand where can I find this option to activate it or maybe there is another way to work with this option. Would you be so kind to help me with this option , because it’s very important for me to use translation my site.

Excuse me for my English , I tried to explain my problem as good as I can. Hope you understood what I was talking about, and will wait for your helping.

With respect Elena

P.S. I did, I put my question in your UT community . No one answered.

UnitedThemes

Hi,

translation ready means, that the theme is technically ready to get fully translated into your desired language. You can use one of the following plugins to translate your theme.

http://wordpress.org/extend/plugins/qtranslate/

or

http://wpml.org/

and for hardcoded theme parts use:

http://wordpress.org/extend/plugins/codestyling-localization/

Hope this helps.

Best Regards UT

lilalauf Purchased

i just bought your theme. it is fantastic. BUT i have problems with the gallery slider. i couldn’t find any solution in your forum. The gallery doesnt show as a tumbnail for blog tumb like in your demo site. please help!!!

UnitedThemes

Hi,

could you please open a new thread inside our forum, we are only delivering support via this forum since we have a dedicated support team.

Best Regards UT

Installed the theme, but under sliders there isn’t any mention of the “Revolution Slider” as stated in the docs? Where is this?

UnitedThemes

Hi,

please have a look at the dashboard navigation , at the very bottom you will see a Revolution Slider Menu Point. It’s beneath the Settings Area.

Best Regards UT

Thank you so much for your fast answer!

Crs111 Purchased

I am attempting to make the media (pictures, sliders..etc) to be “full width” and it cannot be made to be “full width” cause the page messes up- can you help out?

UnitedThemes

Hi,

For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

This theme looks AMAZING (on mobile view too!!) It’s between your theme here and one other before I buy one…curious, can backgrounds be put in diff pages? and are submenus available on mobile view (can’t see on demo/iphone) that Page Builder looks AWESOME THNKS -Sterling

Hello,

I bought this template and i am having the following problem when i want to add a call to action in the blog post or when i want to add a vimeo or a table. The problem is that i am getting the following code :

Fatal error: require_once() [function.require]: Failed opening required ’/home/forext39/public_html/FTE-content/themes/nevada/lambda/tinymce/lambda.vimeo.popup.php/wp-load.php’ (include_path=’.:/usr/local/php53/pear’) in /home/forext39/public_html/FTE-content/themes/nevada/lambda/tinymce/lambda.vimeo.popup.php on line 7

What should i do

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

Hi great theme! I wanna just ask you a question. How can i make a portfolio item a link to another portfolio page?

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

Hi there,

I am running a theme i bought from themeforest 2 years ago. I think it is time to change it I really like Nevada but before i buy I have a question. If i deactivate the old one and install and activate Nevada do you think that I will have no design and content issues. Last time i did that it was nightmare. I have hundreds of pages and posts and I do not want to loose my content and create the pages and posts again. Do you have a step by step guide what needs to be done in order to change the theme without loosing weeks for fixing different issues with the content? Regards: Rich

UnitedThemes

Hi,

well since all data has been stored inside the database you won’t loose any posts or pages. ( But as always make a backup of everything before switching the theme, nobody know). But we do not know, which features your current theme has and how the theme has stored all these additional information. So there is no guarantee that everything will work smooth. As long as your current theme is only using wordpress native stuff you won’t have any problems, but custom theme stuff may gets lost.

Best Regards UT

Hi i have the same question as the above comment from Rich. I already have a finished website with another theme. I saw your Nevada teme, i liked it and purchased it. After i installed it for some reason it picks up all my already created pages and widgets etc.. from my other theme. Is it possible that i can start from scratch with your theme or i have to delete all the stuff previously created. I wouldnt like to delete anything because if i do it messes up my other theme. So in short can i work with the two themes independently. The reason i am asking is that i would like to be able to use both themes and flip between them occasionally.

I posted on the forum and no one is responding for a 3 days now. Please help.

UnitedThemes

Hi,

sorry for the delay inside our forum, we were off for the weekend. However post and pages are inside the WP Core, this is not theme related. If you are planing to use different blogs on the same installation please have a look here:

http://codex.wordpress.org/Create_A_Network

Best Regards UT

Hi United, Great theme. Have used it for two sites now. One issue with the current site: when on an iPhone or other small-screen devices, the menu disappears. Is there anything I can do about it?

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

Hi,

There’s a bug in the theme i think, if you change the portfolio slug to something else in functions.php, then you add your items, they show up correctly in the main archive page, but a single portfolio item displays as a normal post, it doesn’t pick the portfolio layout.

Any clues how to fix this?

Thanks. S.

UnitedThemes

Hi,

not a bug just a “missing” file due to the change of the slug. Make a copy of the loop-portfolio.php and rename into loop-yournewslug.php

This should solve your issue. Further support only via support forum.

Best Regards UT

Default-user

Oook, thanks. I think i already tried this, but i’ll try again. Best regards. S.

Presale question please? When we try to view the demos in IE9/PC (we’ve tried on three different machines – mine is on IE7) the content doesn’t load. This seems to affect both boxed and full-width. Additionally, on my Android/Dolphin Browser I can’t get any of the selections to show up – so I can’t get to the demos to see how they look on a mobile phone. Maybe this has something to do with the framing and there is a direct link to the demos? Thanks in advance for your time.

mkarko Purchased

Hi, what should I do to increase my porfolio items per page? I dont want different pages…

Thank you in advance for your time.

UnitedThemes

Hi,

you can define the amount of portfolio items inside the portfolio configuration tab above the editor.

Best Regards UT

Pre purchase question! In the demo when i visit “Home Example 9” there are 4 sections under the revolution slider. It’s possible to upload an image instead of text description or simply add to?

Regards.

UnitedThemes

Hi,

these boxes are optimized for small icons and text. Adding larger images is possible but may have unwanted side effects for cross browser compatibility since it’s not tested.

Best Regards UT

Default-user

Thanks. But I have to place the img code in the text area or i have to modify the code of that sections?

UnitedThemes

Hi,

no there is already an upload field for images, we have already seen customers who used larger images inside these field ( recommend size is 32×32 ) since it is developed for icons. But the field accepts larger images too. It’s untested but should work.

Best Regards UT

To clarify my note above, I didn’t mean IE7 – I meant IE9 on Windows 7. Thank you.

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