1095 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
mlah384 Purchased

How do I get the social icons like you have on the demo in the top right corner? Am I blind? I can’t find that anywhere in the admin…

UnitedThemes

Hi,

there is a social media widget , place it inside the header widget area under Appearance -> Widgets ;)

Best Regards UT

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United States

How do I log into the support forum without the registration code? My client has your theme and asked me to help with a few tidbits and now I have to jump through hoops to get and answer on slowing down the testimonials.

UnitedThemes

Hi,

you need to ask your client for a valid purchase key. He can download the certificate inside this download section here at themeforest. Without a valid purchase key there is no chance to get any support.

Best Regards UT

  • Has been a member for 1-2 years

Dear theme owner, i cant copy clients in homepage , add new tab button (for the homepage) in Toggles & Testimonials doesnt work, add new tab button (for the homepage) in clients tab doesnt work. whats the problem for my site, how can i correct the mistakes ?

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
usnraver Purchased

I have added two testimonials but it will not allow me to add a third? Using chrome and when clicking “add new testimonial” nothing happens. Please help as I have more than just 2 testimonials to showcase on website.

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

usnraver
usnraver Purchased

You answered other peoples questions just above minutes ago???? I will register – pain in the ass and await support. Thank you

UnitedThemes

Hi,

you already have an account since November last year ;) I remembered your name on second view.

Best Regards UT

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Using the updated theme (1.6.3) now looks wrong in chrome. Still can’t update / save on services page or home page. Please check this out! Thanks!

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hello, I have seen that the home page (created with page creator) generates a huge quantity of H1, either in the menu links and in the widget titles. Is there a way of avoiding this? Which files should we edit to turn H1 into h4, for instance? Thanks.

UnitedThemes

Hi,

have a look at “functions/pagecreator-functions.php”. Further Support only via support forum.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
mlah384 Purchased

how do you ad a photo to a page that is clickable and has lightbox of bigger photo?

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
joeaut Purchased

Hi United themes Team, You keep saying why a forum ? I am trying to register at the united theme forum, with no sucess? First time seen such restricted access to get the knowledge of a bought theme and from a forum. been asked for the purchase licence key ? I looked under the download and can’t find? I even contacted Unitedthemes, this is the second day and no answer . Please help of What to do for help ?

UnitedThemes

Hi,

go to your themeforest account and go to the download section, right behind the theme name you can see a “download” button. Hit this one , inside the drop down you can download the certificate with the necessary key. With the help of this key you can register to our forum.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

hello We are interested in your topic eg rprogetto multilanguage, where you can see demo integration WPML? thanks

UnitedThemes

Hi,

we do not have a live demo for this feature. Sorry

Best Regards UT

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
mlah384 Purchased

This theme doesn’t seem to work properly with the latest version of Wordpress. Lightbox is broken, youtube shortcodes are broken, etc… When will there be an update?

UnitedThemes

Hi,

as long as we are talking about WP3.5.1 and the latest theme version ( 1.6.3 ) everything is working as intended. Beta WP3.6 is not supported yet! If are experiencing any issues please open a thread inside our support forum and our support will help you out.

Best Regards UT

Default-user
mlah384 Purchased

I opened up tickets… i need your email where i can send you login credentials so you can log in and see why things are not working…

UnitedThemes

Hi,

received your email. Everything works now as intended.

Best Regards UT

Default-user
mlah384 Purchased

Thanks for fixing this for me!

UnitedThemes

You are welcome !

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi the theme NEVADA is certified with WPML for projects Multilanguage, as you wrote in your presentation. I do not find in the examples for WPML demo, where you can see this if any? Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
joeaut Purchased

Thanks UnitedThemes , registered with no problem. Yes it’s true for knowledgebank .

UnitedThemes

Hi,

feel free to open a thread if you need further help! Our support is online from Monday till Friday.

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom
haseebz Purchased

Hi,

Is the current theme compatible with Woocommerce 2.0.9? As the last theme update was in March 2013 and Woocommerce has released a few more updates since then, just wondering if there were any issues.

Regards

UnitedThemes

Hi,

there are currently no know / reported issues. But besides than that we definitely recommend to make a backup before updating.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Hi, I have just found your theme (Nevada) and I think it is exactly what I was looking for and I would definitly go for it to build more than one project. I only have one question though. Is it possible to make the main nav fixed while scrolling the content of the page. I know that it should be done using css and jquery but I would really apreciate if you could point me the right way to do it.

thanks a lot.

UnitedThemes

Hi,

this is not possible out of the box but as always possible with some knowledge in CSS and JS. All you need is a $(window).scroll(function() paired with a white background for the navigation and a fixed position. If you plan to purchase this theme keep in mind that our free support does not cover free theme modifications.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi:

Does this theme support the latest WooCommerce (e.g. 2.0+) ?

UnitedThemes

Hi,

yes there are currently no know issues.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

hello I installed the theme, but I have a problem on the main page linked to the logo on the home page www.nomedominio.com. How do I change this page? The instructions talk of creating a new page named Home, however, is being positioned as a subfolder www.nomedominio.com / home. I await feedback. thanks

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

ASSILIFE1997

sincerely

this has already been done, but no one gave me feedback

http://supportcenter.unitedthemes.com/index.php?form=Search&searchID=30812&highlight=
ASSILIFE1997

Hi already did yesterday, but no response as is possible a forum, who takes the burden to respond, it does not seem a good thing

http://supportcenter.unitedthemes.com/index.php?form=Search&searchID=30812&highlight=
ASSILIFE1997

HI Already did yesterday, but no response, How you can receive support through a forum? Who takes the burden to respond? Does not seem like a good thing

  • Bought between 100 and 499 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years
markimark Purchased

I need urgent help on my requests that I already did on the forum. My client is pushing me. The lambda slider feature is not working anymore. It started to happen after I included the new index.pho which was supposed to add a better slide overview in case the captions are not used. After that, it was not possible to create new sliders. The I overwrote the complete folder “slidermanager” with the version that came with update to 1.6.3 (I have 1.6 installed). After doing this, I was able to create a new slider and it was also showing up on the website but unfortunately, that was the only slider I could create, after that it was not possible again. Today I overwrote the folder “slidermanager” with the folder that originally came with my installed version 1.6 but it did not change anything, still can not create new sliders. I already uploaded a screenshot in my private message to you guys.

What else can I do to make that feature work again. Does the screenshot tell you anything?

I need to get this done soon because I get a lot of stress from my client because of that.

Thanks

UnitedThemes

Hi,

wrote you an answer on the forum.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi Already did yesterday, but no response, How you can receive support through a forum? Who takes the burden to respond? Does not seem like a good thing link forum support http://supportcenter.unitedthemes.com/index.php?form=Search&searchID=30812&highlight=

UnitedThemes

Hi,

our support is checking twice a day – 5 days a week ( Keep the timezones in mind.

Regarding your question : http://codex.wordpress.org/Creating_a_Static_Front_Page

If you are a beginner we highly recommend to read the codex carefully.

Best Regards UT

ASSILIFE1997

I am a beginner for your thema. I am pleased that the team controls 5 days a week, it comforts me, I’m used with other vendors that do not use this forum, I have to do this kind of esperiena. Anyway thanks I solved the problem. And congratulations for your thema is very nice and flexible. Best Regard

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

I am a beginner for your thema. I am pleased that the team controls 5 days a week, it comforts me, I’m used with other vendors that do not use this forum, I have to do this kind of esperiena. Anyway thanks I solved the problem. And congratulations for your thema is very nice and flexible. Best Regard

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
chenwenn Purchased

Hi. Two issues I am having: 1 – The blog posts shown on the homepage get an H1 tag which is a problem (I have 4 H1 tags on the homepage now when there should be one). 2 – There is no option to navigate in the blog posts page to see older posts. Thanks.

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

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