269 comments found

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

How can I change the contact page so that the word “email” is beside the email address instead of on top?

Like: Email: info@envato,co

Not Like: Email: info@envato,co

I want to do this also with the phone number, please help!

ThemeFocus

You can change “page-contact.php” files.About email address you can change through newidea options -> contact.

Thanks.

Default-user

The “page-contact.php” doesnt allow me to change the stacking to side by side

ThemeFocus

It’s php files, you you there not allow to change? You can local change it and upload your host.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can you please tell me, why i’m facing too many issues in the theme this time ? No Browser Compatibility ? No responsive ? Why ?? and also you’re not getting me on support tickets ??

ThemeFocus

Please submit your site link and admin let us check it.

http://support.themefocus.co/ticket/

Thanks.

Default-user

Sent! and please also check the prettyphoto for Post’s detail page ..

Default-user

Any update for my Ticket #522219? Need your urgent response bud :( What I Can’t getting from you this time …

ThemeFocus

We had checked, it’s already reply u.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I have added a second menu to this theme, at the bottom (the default menu is on top). How can I do for the responsive design, I mean how to to for the menu items appears in the menu for mobile, just under all items of the default menu?

ThemeFocus

You need custom css to fixed your extra menu and modify some code for it.

Thanks.

Default-user

ok but…what must I modify exactly? Can you help me and tell me what files modify?

ThemeFocus

Hi, you added yourself menu must add code fix the responsive problem. We can provided custom services for the extra modify project if you need.

Thanks.

Default-user

Ok I need it..how to do for custom services?

Default-user

I saw any problems on IE and Chrome : the slider have bug when I click on logo (first slide) and also the background image isn’t the good…http://www.tandem-cafeine.com/vigier/

ThemeFocus

Hi, you can use layer slider for it , as my test it’s just one slider content and have no problem with chrome.Custom services please submit ticket on support forum.

Thanks.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

hi, where can i change the social icons? cant find it under theme options.

ThemeFocus

Our social account you can setting through new idea options -> socials. About icon, you can view theme files -> images folder will find these icons.

Thanks.

Default-user

great

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

How do I remove the social icons from the prettyphoto image box?

ThemeFocus

Please view the post on support forum.

http://support.themefocus.co/viewtopic.php?f=13&t=335

Thanks.

Default-user

I did what it said and it corrupted the whole site. Is there another way?

ThemeFocus

You must add code for prettyPhoto.Thanks.

Default-user

I added the code to PrettyPhoto and it didn’t work. In there another way?

ThemeFocus

You need add all you use prettyPhoto code.Have no any method as prettyPhoto provided method. Thanks.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
DesignSQ Purchased

I have installed a lightbox plugin. But the images on the page dont show up unless I refresh the page every time. I have tried several other lightbox plugins and having the same issue. It has to be an issue with the website, please help.

ThemeFocus

Hi, did u use lightbox call all need open image elements? You add the plugin not means it’ll auto works. It’s depends on you need tell the plugin which elments need lightbox effect.

Thanks.

Default-user
DesignSQ Purchased

I did everything correctly. Like I said the images only appear if I refresh the page. Clearly this web theme doesnt support other plugins. Please help

ThemeFocus

You can submit a ticket with the extra lightbox services.

http://support.themefocus.co/ticket/

Thanks.

Default-user
DesignSQ Purchased

This has to be the worst theme I have ever used. Constant issues and your support ticket system sucks.

ThemeFocus

Our theme didn’t use lightbox, if you use it means extra modify.Understand? Thanks.

Default-user
DesignSQ Purchased

I have issues on everything with this theme not just plug ins. You should remove it from envato

ThemeFocus

Our demo works fine as showed.If theme have bug, we can change and update.Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
DesignSQ Purchased

Right now my external hyper links show up blue – How do I change that?

ThemeFocus

Did you add css style for the links color?

Default-user
DesignSQ Purchased

Found it. All good.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
DesignSQ Purchased

How do I make the social media icons bigger. I tried increasing the image size in photoshop and tried changing the html code size but that didnt work.

Default-user
DesignSQ Purchased

Never mind, got it!

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