251 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
deuce3608 Purchased

Great Theme!!! love it!!! I want to customize one page. Is it possible to make the “Services” page show 3 at once instead of 2? That would be great!!

ThemeFocus

Hi,now, can’t show 3, if you need show 3, it’s need you modify some code, css,js for item size and scroll number.Thanks.

Default-user
deuce3608 Purchased

Ok that works. Can you direct me to which .js file and .css file i need to alter?

ThemeFocus

Many files need change not very clear, if u need change we can provide custom services for it. Thanks.

http://support.activetofocus.com
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
niyi Purchased

Hello, I have a few questions to ask.

1. Can i make the background slide? 2. Can i create a multiple sub-categories under portfolio?

Thanks

ThemeFocus

Hi, now the background not support slide. You can create 2 level sub-categories.like c1->c1_sub->c1_sub_1

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have looked but can’t seem to find an option for blog. Is this available with this theme?

ThemeFocus

Hi, news section.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Turkey
lsane Purchased

Hi again have you been sample xml files (demo) for import

lsane
lsane Purchased

Thx

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Turkey
lsane Purchased

Responsible theme for mobile backround size not found.

ThemeFocus

Hi, you can do a 900px*900px will works for all mobile size, I thinks. Thanks.

lsane
lsane Purchased

for responsible layout which page we must used (stabile). Because slide not mobile screen full work

ThemeFocus

Don’t understand your means, can u tell me more details.Thanks.

lsane
lsane Purchased

i cant see mobile backround (which page set may be about us page ? ) and not work mobile menu i see menu tab but not sorted

ThemeFocus

Hi, open newidea options -> general -> mobile background. Then upload your image.Thanks.

lsane
lsane Purchased

its ok ok and same but not see

lsane
lsane Purchased

whentime default backround upload, mobile backround deactive. How can responsible work setting

lsane
lsane Purchased

ok now take support ticket opened

ThemeFocus

I had done with your ticket.Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
xqualo Purchased

Hi, Few day ago i bought this template, but sadly it doesn’t work as good as the demo version, also the instructions are hard to follow :-S I think just feel frustratd not having my site on right now.

ThemeFocus
Hi, thank u purchase our item.As your question, before did u had import our demo xml files? If you not please import our demo xml will more easy create your site. If you have any question please contact us or submit your question on our support forum, we will help u. http://support.activtofocus.com/alterna

If you need us check your site with your question, you also can submit a ticket with your site link and site admin account. http://support.activetofocus.com

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
xqualo Purchased

Thakn you for your quick response… Do you mean this file? newidea_LayerSlider_Demo_Import_Code I import that one. for the “demo xml files” if is not, how and where are those?

ThemeFocus

Oh, About the demo xml please down from support forum.(Sorry, before support forum link is our another theme.)

http://support.activetofocus.com/newidea/discussion/42/our-demo-export-xml-files-other-some-example-of-our-theme-

Thanks.

Default-user
xqualo Purchased

Thank you I will and hope works faster this way by replacing ;-)

Default-user
xqualo Purchased

Sorry, do i need to sign up to download the xml demo? :-S

ThemeFocus

Yes, just for buyer, so you can easy register a account with your purchase code. If you have other question also can submit or get solve from other buyer submitted on support forum. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
xqualo Purchased

Hi, Why the site doesn’t look like your demo on my phone? same as you forget the demo xml on the download file has other issues the original file? I was editing the site on my computer and looks good, but on the phone looks aweful. your demo looks both exactly the same :-) in my phone no image backgrounds on different pages like in demo, then I found on newidea module add backgroun image for phone, but looks aweful and ist the same for all pages. What else is missing in the files you provide? Can you help of give me all the files please. Do I need to get the demo and re-build my site from it?

ThemeFocus

Hi, about demo xml you just can use these code, because of some images assets we buy from some market for preview, you have no license use it. You can submit a ticket with your site link and admin account let us check your site code is ok.

http://support.activetofocus.com

About images etc, you must upload throught yourself. Our help doc and support forum provide them about how to create page, portfolio item etc…

Thanks.

Default-user
xqualo Purchased

Hi, Yes I know the rights of images. I will change them all for mine, I am a photographer. I haven’t change any mayor code excpet some colours and font size. So can I work from the demo interphase and I will change all the iamges off course but what I am concerning is about the performance of the site. Where can I get the demo full like your and edit from that :-) Thank you very much.

ThemeFocus

Hi, about demo we had provide our demo xml files. Other all setting all setting and create by yourself. WP have no provide other tools for export full demo code.If you have question about which setting, we can provide help.

Thanks.

Default-user
xqualo Purchased

Hi, What do you mean with WP don’t provide tools for full demo code? So I get this template from you because of your demo, now you are telling me that you sold me something else? Please explain yourself with different words, my english looks not very precise…

ThemeFocus

Hi, we provide a works theme as sell not means you must can use our demo. Our demo just tell buyer use theme can done as our demo show.Do u understand?

We had used WP export tools provide demo xml files, it’s not means import the xml will full like our demo site. Other buyer all used the demo xml files and create his site (some buyer don’t need the xml files all creat by himself) .We just had told you if you have any setting, we’re provide help.

Thanks.

Default-user
xqualo Purchased

I don’t know much about code, so I am not writing anything. :-( I just replace as I follow your tutorial (index.html) file you provide. Since I start doing it, I notice that the performance of the site really goes bad. Not writing any code, just following your tutorial instructions. Now you tell me that you only provide part of what you offer on your DEMO? I am confused now. I get your template after visit around 200 templates, and your was in the final 5. I went for your because I like how looks on my computer and my phone as well. now the template on my fun sucks, I mean really sucks. Its all messed up etc etc… even in my phone your logo looks good but with my site its aweful. I am sorry maybe I am not reading well, but why you are offering something that is not. I pay for a template based on your demo, not on a partial code template. I want you to give me your demo.. full as it is and I edit it from there, that is what i paid. and please don’t ask me again what code do I need, because that not makes me feel right. I don’t know code but I can read and follow the bad tutorial you provide… Now I found that maybe teh problem is not the tutorial but the zip you sell. If you can’t give me that I would like to ask for a refund. Thanks.

ThemeFocus

Hi, it’s not theme problem so can’t refund.Beause of if you don’t code it’s yourself problem.If you don’t know code you can to learn and can get help from us. As author we just need provide a works theme for buyer.

For example, if you buy a macbook, then told them you don’t know how to use it and refund.

It’s a joke as you.

:)

Default-user
xqualo Purchased

Not helping much. but also I don’t like your words. If I buy a macbook, i expect that it works as teh one at the store, but if i get home, open and then turn it on and tadaaaa open a windows screen… that is not what i saw at the store. So please stop been an ars… and try to see what is teh real situation here. I know you are the author, and i like your work, other way I wouldn’t get it.. but I get that from the demo version you are offering. so why is that hard for you to give me the full demo to be installed and i will customized as I want. Why the version you give me doesn’t work on my phone as the demo? Why in your demo, every single page has a different background but when i open mine on my phone just gets black? and when i add background for phone on the newidea part of WP all the backgrounds on my phone are the same and are not responding to the screen size? Now smart guy… you are providing a service and a product that I like and I would like to have it. it is late here and this is very frustrating not having what you paid for. If I go to a Macstor, buy a macbook but then at home I have to assemble just because you are the author and I supposed to be an ingeneer? duce if i was an engeneer probably I would wrote my own code so be nice and give some respect to the people who gives you money for you to eat.

Default-user
xqualo Purchased

I told you, the main problem is not doing it on my computer, but making it looks exactly the same on my phone. That is why i pay for a response template that supposed to be better than regular ones. Man I really need this help, so far the Demo you have is very beautiful, and most if not are all of the websites form your customers doesn’t look like your demo. i just found that in this so please can you really do this good?

ThemeFocus

I already told you before, you can send us your site link and admin account help u check, don’t talk too more.Why other buyer site all works? So you still have question please submit a ticket with your site information let us helpe check what’s wrong you done. Thanks.

Default-user
xqualo Purchased

ok, but strange that the USER insane above my post has teh same problem uh?

ThemeFocus

Because of he done some error so that appear problem.But we had help him check and had solve it and works fine.Thanks.

Default-user
xqualo Purchased

maybe works on a computer, but don’t know if works on a mobile device… just check this site you fixed http://www.calunamkthub.com/#home on my phone and doesn’t look like your demo my friend… I think you are not been very honets here, is it the custom service another part of your business? Is the demo the bait you are using for that? I don’t understand why people don’t give what they offer? I really think your demo is great, i play with it for 2 days before buy the template.. and the demo works perfetc in every aspect, so why the one i get is not doing that? because after paying you the template I need to pay you more to make it works like your demo version? I would like to visit one of your sites (clients) that works well on the phone and on the computer. come on, promote those links, I think would be a good advertise for your lame work… probalby the one who did the demo wasn’t you, you are only the person who is selling the template, in that case all this waist of time has a reason…. I’ve been posting since yesterday and you are not helping that much, and then you said you can’t give me the demo because many dumb reasons. ok at least you should be honest and say that you don’t know how the demo works.

ThemeFocus

Again, we told u please submit a ticket to http://support.activetofocus.com .Why don’t do it. Please don’t again and again leave the same question, if again we will don’t reply u anything. Thanks.

Default-user
xqualo Purchased

Man, I just visit your demo again and its really COOL!!! I want my site works as perfect as your DEMO :-P Even my site is not as bad as many of your clients… I mean in performance… I haven’t make any gallery yet so I hope to get the 2 rows images inside of a gallery. and in the Demo looks exactly like in my computer :-) I want that.

Default-user
xqualo Purchased

Good Morning. I want to know how in the NEWS (blog) page, how can i customize that each blog only shows few lines and the “read more…” appears as in the DEMO?

Default-user
xqualo Purchased

By the way, in the Setting on my WP in the reading part i activate “for each articlein feed show: summary

ThemeFocus

Hi, 1.your news page question. You must open content-news.php then change code as you want.2.You just use WP editor “read more” tag for content will more good as our theme.

Thanks.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Netherlands
  • Referred between 1 and 9 users
  • Sold between 5 000 and 10 000 dollars

Hi,

I just bought this item, but i cant change the logo.. I have added mine, but it don’t change it! The color of the menu is blue, and i cant changed that also! Do you know why..? If i add my fb link, he cant find it when i click on the fb icon!

Cheers, Sam

ThemeFocus

Hi, looks your host some setting so that can’t automatically generated CSS file. You can setting them follow the 2 steps.

1. Please make sure your site can generate(write) files permissions wp-content/themes/newidea/custom folder 777 (child folder, files setting ).

2. Then check your custom can been works. If still not works means your site save files method used ftp etc… , so please edit your site root folder -> wp-config.php files add below code into config file.

define('FS_METHOD', 'direct'); 

If you still have problem, please submit us your site ftp account so that we can help u setting them.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello dear stuff I want to add another page template,

1. I have created new file and call it content-home.php

2. at the top of that file I wrote this:

/** * Front page

  • @subpackage newidea
  • @since newidea 1.0 */

but after when I have tried to choose from template it was not showing … is there any specific option for your theme

thanks in advaced

ThemeFocus

Hi, it’s not correct, about you want to create another page template you can view our page-xxx.php, then try copy it and modify code. More about custom page template you can get help from wordpress.org. Thanks.

Default-user

thanks for your quick reply one more question when it is loading home page we have a line and then the whole background in another color (#FF3600) is it possible to make changes, leave the nerrow line but get delete the whole background color before loading ?

Default-user

please look here why it is showing title of used languages … ? I’m using qtranslator

ThemeFocus
Hi, about color you can setting throught new idea options -> color. About translate you also need translate as wordpress requires.Please view support forum : http://support.activetofocus.com/newidea/discussion/20/translate-for-your-language
Default-user

one more question , I need to have two portfolios one for the images the other for the videos , how can I seporate portfolio so after clicking it will shor all subcategories of video

and after clicking on photos it will show all sub categories of photos

Default-user

dear friend I do know how to create the portfolio , the problem is , that I have two links video and gallery, and I want to show different categories in thoes two links

ex clicking videos to show only categories and portfolio items of video category

and clicking on gallery only shows subcategories of gallery portfolio category ….

but when I have created the page I couldn’t find the place from where I can select which category to show

ThemeFocus

Sorry, it’s not possible.Means 2 page, you just can do as our demo showed 2 level portfolios. Thanks.

Default-user

strange before buying I have asked you about this and got an answere that this is possible !

ThemeFocus

Hi, I had check again, my reply is “portfolio support video preview. ” You can view it again.You just add preview use video link will works.

http://themeforest.net/item/new-idea-responsive-layout-wordpress-theme/discussion/3578858?page=9#comment_3744381

About how to add view link example please view plugin details, http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/

Thanks.

Default-user

dear frined concerning multilingual … maybe again I wrote something wronge … in my site I should have two languages english and russiun

I don’t wnat to have translated wordpress…. just have multilingual site, why the content is showing in correct way but the title is showing in both languages?

here is the link http://artevision.tv/#info
ThemeFocus

About the problem, before you had setting site as your languages? Please view some setting about languages.

http://support.activetofocus.com/newidea/discussion/20/translate-for-your-language
Default-user
I do look this http://artevision.tv/ru/#????

on the left top side you will see the language switcher …. please use it and you will noticed that the content is changing but the title is showing for all languages, I think this is bug

Default-user

for this bug I have change a little bit the code

put this <?php $title = $post->post_title; $title = apply_filters( ‘the_content’, $title ); ?>

<?php echo $title; ?>

instead of this

<?php echo $post->post_title; ?>

ThemeFocus

Great! But strange. $title = $post->post_title; as your code $title != $post->post_title; :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
xqualo Purchased

Hi, I have 2 questions. 1. Where can I rate this template and seller? 2. I found that you provide 9 social icons and the spaces to add my accounts are set on hte newmedia tab. How can i add a new one and add the icon for it? or can i just edit the ones are there? Thank you.

ThemeFocus

Hi, 1.you can rate on your downloads page. 2.if you need add your social, you can use your social image replace not used social icons image and add link in newidea options -> social.Or will need modify some code add new social.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

next question I need to add some additional social icons , ac you help saying in which file I should add the code , in order to see it in admin area ? new idea – > socials

ThemeFocus

Hi, if you need add more socials, you need open includes/penguin-config.php add your social, then you need change includes/newidea-functions.php and upload your socials image. If you can’t done we can provide custom services for it.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi i understand that current main menu structure one one layer and can put sub menu. Can i put another second layer menu of it? which will always stay on the page e.g. 1st layer & second layer menu?

ThemeFocus

Hi, it is not possible.Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how can i add sub category in portfolio new idea , i just buy it

Default-user

but i canot open from your forum and i try to register but can’t

ThemeFocus

Did u can’t open forum or can’t register? Please register again with your purchase code.Other buyer all can register on support forum not just you.

http://support.activetofocus.com/newidea/entry/register?Target=discussions

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello I want to add custom font how to do that ?

ThemeFocus

Hi, you need upload your font to your site then change css for menu.Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

is the any shortcode or possibility to create shortcode, I want to have two ad three column in content

ThemeFocus

Hi, it’s not have shortcode for column content.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

how do i do change blog Background image is white??

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

how do i do change blog Background image is white??

ThemeFocus

Hi, you just do a white image, then update it throught edit blog page.Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
hello dear support I have found another theme problem look here: http://artevision.tv/_index.php#gallery

select video or Gallery there is no difference (for example video)

then select on of the sub categories (for example wedding)

ok now you will see on your screen wedding, try to use “Back Category” , it is working right and

now it is displaying on your monitor subcategories, try again use the “Back Category” for going to the parent categoies (video, gallery)...ooops it is not working

what can be the reason of this bug ? this is too urgent

ps(please do not offer me custoom suppport for additional payment as this is theme problem )

thanks

ThemeFocus

Hi, again, we already told u it’s not support 2 page with portfolio so it’s error, if you need 2 page must change code.Now you done error so that not works.Thanks.

Default-user

hey Guy you really doesn’t reading my question …. please look attentivly:

in your demo you have portfolio and also you have “have sub categories” which is working

now about my site I DO NOT CHANGE ANYTHING YET! this is page http://artevision.tv/#gallery

by the way enaglish which has videos and videos has subcatagories exactly the same as in your demo…. but it is not working the back buttomn

now about russiun lkanguage I ahve asked you whether the theme is multilingual .. your answare was YES… so in my web site I have two languages russiun and english …. why it is not understanding russiun bath … ?? strange don’t you think ??

dear stuff I really need this theme bug to be fixed

Default-user

as for video and gallery links please be attentive they are showing the same thing … so the code IS NOT CHANGED YET!!!!!!!!!!

ThemeFocus

Because of your video page added so that gallery page will have error, do you understand? It’s just support 1 portfolio page, means if you add gallery, then don’t add video page with portfolio template. If you use video page, please delete the gallery page. OK?

Thanks.

Default-user

you want to say that I have url conflict yes? .. then please say in what file I should make changes for this .. also how I can add video portfolio item ?

Default-user

which video types are possible to add vimeo youtube link ..??? as I couldn’t find information about this in the tutorial

Default-user

I have done upload go to the

http://artevision.tv/#photo choose wedding video …then try to open the only video … by the way in admin I also have problem in “Preview(image url/media link):” it is not inserting the video link …...

this is urgent ! if you need I can pass you my site admin user and password …

Default-user

also in different languages it is showing the same english title .. again BUG as you said your theme is multilingual supported

ThemeFocus

Hi, a simple method for u understand. Your menu “video” used portfolio template, your “gallery” also used portfolio template, it’s not allowed, we already told u just support a portfolio so here just a menu can use portfolio template, other must don’t use it.Thanks.

Default-user

you again didn’t read all my qestion ok look

question 1: which video types are possible to add vimeo youtube link ..??? as I couldn’t find information about this in the tutorial

I have done upload go to the

http://artevision.tv/#photo choose wedding video …then try to open the only video … by the way in admin I also have problem in “Preview(image url/media link):” it is not inserting the video link …... this is urgent ! if you need I can pass you my site admin user and password …

Question 2

also in different languages it is showing the same english title .. again BUG as you said your theme is multilingual supported

ThemeFocus
1, we used prettyPhoto for portfolio video, you just input preview link of video, here is tuts from prettyPhoto site. http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/

2, Please make sure your video preview link is correct, example you can view above site link.(Now I didn’t view any video item.)

Again, we don’t add any information on our item page about multilingual supported.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello Template works like a charm but I really need one-level submenu, how can I enable this feature?

ThemeFocus

Hi, our theme not support sub menu, we also already reply other user! Thanks.

Default-user

Oh, I’m sorry, I have found that previous comment about sub menu:

“Sorry, now not sub menus. We can custom services for u, just need u send us your design sub menu style.Thanks. services[at]activetofocus.com”

“Custom services if very easy is free or will need some modify fee. Thanks.”

So can I e-mail you the design of sub menu? Do you need .css file? I can edit the css and design submenus items myself all I need is theme support for one-level submenu.

Submenu is preatty basic functionality and u added it before.

ThemeFocus

Hi, the client cancel use sub menu so not develop it, thanks.

Default-user

Ok, so is there any way to get submenu into your template? I really need it. Submenu is essential wp functionality.

ThemeFocus

Hi, our theme have no support sub menu, menu style just as demo showed.Thanks.

Default-user

I am sorry but submenu is native wp functionality. Just because demo doesn’t show any submenu that doesn’t mean it will be so hard to bring back this feature or that u will try to avoid to help with that matter so hard as you do now – your answers are dodgy and I am not happy with that customer service. If u wont provide any help with sub-menu or at least offer to modify template at low fee I will rate this item low because that is not how 40$ template should work.

ThemeFocus

Hi, first our demo have no submenu and we alreay reply pre-buyer about sub menu question. It’s one page template from our flash template.

If you need sub menu we are provice custom services. Thanks.

Default-user

Your replay to pre-buyer was that u will add submenu if he will e-mail you the design of it, but now u are telling me that he canceled that request and u did not develop that. So what kind of information does that gives me?

ThemeFocus

Again, we said we just for him custom services sub menu not for here buyer! Please read again! Thanks.

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