269 comments found

deuce3608 Purchased

Great Theme!!! love it!!! I want to customize one page. Is it possible to make the “Services” page show 3 at once instead of 2? That would be great!!

ThemeFocus

Hi,now, can’t show 3, if you need show 3, it’s need you modify some code, css,js for item size and scroll number.Thanks.

Default-user
deuce3608 Purchased

Ok that works. Can you direct me to which .js file and .css file i need to alter?

ThemeFocus

Many files need change not very clear, if u need change we can provide custom services for it. Thanks.

http://support.activetofocus.com
niyi Purchased

Hello, I have a few questions to ask.

1. Can i make the background slide? 2. Can i create a multiple sub-categories under portfolio?

Thanks

ThemeFocus

Hi, now the background not support slide. You can create 2 level sub-categories.like c1->c1_sub->c1_sub_1

Thanks.

I have looked but can’t seem to find an option for blog. Is this available with this theme?

ThemeFocus

Hi, news section.

lsane Purchased

Hi again have you been sample xml files (demo) for import

lsane
lsane Purchased

Thx

lsane Purchased

Responsible theme for mobile backround size not found.

lsane
lsane Purchased

whentime default backround upload, mobile backround deactive. How can responsible work setting

lsane
lsane Purchased

ok now take support ticket opened

ThemeFocus

I had done with your ticket.Thanks.

xqualo Purchased

Hi, Few day ago i bought this template, but sadly it doesn’t work as good as the demo version, also the instructions are hard to follow :-S I think just feel frustratd not having my site on right now.

ThemeFocus
Hi, thank u purchase our item.As your question, before did u had import our demo xml files? If you not please import our demo xml will more easy create your site. If you have any question please contact us or submit your question on our support forum, we will help u. http://support.activtofocus.com/alterna

If you need us check your site with your question, you also can submit a ticket with your site link and site admin account. http://support.activetofocus.com

Thanks.

xqualo Purchased

Thakn you for your quick response… Do you mean this file? newidea_LayerSlider_Demo_Import_Code I import that one. for the “demo xml files” if is not, how and where are those?

Default-user
xqualo Purchased

Thank you I will and hope works faster this way by replacing ;-)

Default-user
xqualo Purchased

Sorry, do i need to sign up to download the xml demo? :-S

ThemeFocus

Yes, just for buyer, so you can easy register a account with your purchase code. If you have other question also can submit or get solve from other buyer submitted on support forum. Thanks.

xqualo Purchased

Hi, Why the site doesn’t look like your demo on my phone? same as you forget the demo xml on the download file has other issues the original file? I was editing the site on my computer and looks good, but on the phone looks aweful. your demo looks both exactly the same :-) in my phone no image backgrounds on different pages like in demo, then I found on newidea module add backgroun image for phone, but looks aweful and ist the same for all pages. What else is missing in the files you provide? Can you help of give me all the files please. Do I need to get the demo and re-build my site from it?

Default-user
xqualo Purchased

Good Morning. I want to know how in the NEWS (blog) page, how can i customize that each blog only shows few lines and the “read more…” appears as in the DEMO?

Default-user
xqualo Purchased

By the way, in the Setting on my WP in the reading part i activate “for each articlein feed show: summary

ThemeFocus

Hi, 1.your news page question. You must open content-news.php then change code as you want.2.You just use WP editor “read more” tag for content will more good as our theme.

Thanks.

HDesign85 Purchased

Hi,

I just bought this item, but i cant change the logo.. I have added mine, but it don’t change it! The color of the menu is blue, and i cant changed that also! Do you know why..? If i add my fb link, he cant find it when i click on the fb icon!

Cheers, Sam

ThemeFocus

Hi, looks your host some setting so that can’t automatically generated CSS file. You can setting them follow the 2 steps.

1. Please make sure your site can generate(write) files permissions wp-content/themes/newidea/custom folder 777 (child folder, files setting ).

2. Then check your custom can been works. If still not works means your site save files method used ftp etc… , so please edit your site root folder -> wp-config.php files add below code into config file.

define('FS_METHOD', 'direct'); 

If you still have problem, please submit us your site ftp account so that we can help u setting them.

Thanks.

Satenik Purchased

hello dear stuff I want to add another page template,

1. I have created new file and call it content-home.php

2. at the top of that file I wrote this:

/** * Front page

  • @subpackage newidea
  • @since newidea 1.0 */

but after when I have tried to choose from template it was not showing … is there any specific option for your theme

thanks in advaced

Default-user
Satenik Purchased
I do look this http://artevision.tv/ru/#????

on the left top side you will see the language switcher …. please use it and you will noticed that the content is changing but the title is showing for all languages, I think this is bug

Default-user
Satenik Purchased

for this bug I have change a little bit the code

put this <?php $title = $post->post_title; $title = apply_filters( ‘the_content’, $title ); ?>

<?php echo $title; ?>

instead of this

<?php echo $post->post_title; ?>

ThemeFocus

Great! But strange. $title = $post->post_title; as your code $title != $post->post_title; :)

xqualo Purchased

Hi, I have 2 questions. 1. Where can I rate this template and seller? 2. I found that you provide 9 social icons and the spaces to add my accounts are set on hte newmedia tab. How can i add a new one and add the icon for it? or can i just edit the ones are there? Thank you.

ThemeFocus

Hi, 1.you can rate on your downloads page. 2.if you need add your social, you can use your social image replace not used social icons image and add link in newidea options -> social.Or will need modify some code add new social.

Thanks.

Satenik Purchased

next question I need to add some additional social icons , ac you help saying in which file I should add the code , in order to see it in admin area ? new idea – > socials

ThemeFocus

Hi, if you need add more socials, you need open includes/penguin-config.php add your social, then you need change includes/newidea-functions.php and upload your socials image. If you can’t done we can provide custom services for it.

Thanks.

Hi i understand that current main menu structure one one layer and can put sub menu. Can i put another second layer menu of it? which will always stay on the page e.g. 1st layer & second layer menu?

ThemeFocus

Hi, it is not possible.Thanks.

303agent Purchased

how can i add sub category in portfolio new idea , i just buy it

Default-user
303agent Purchased

but i canot open from your forum and i try to register but can’t

ThemeFocus

Did u can’t open forum or can’t register? Please register again with your purchase code.Other buyer all can register on support forum not just you.

http://support.activetofocus.com/newidea/entry/register?Target=discussions

Thanks.

Satenik Purchased

hello I want to add custom font how to do that ?

ThemeFocus

Hi, you need upload your font to your site then change css for menu.Thanks.

Satenik Purchased

is the any shortcode or possibility to create shortcode, I want to have two ad three column in content

ThemeFocus

Hi, it’s not have shortcode for column content.Thanks.

belaword Purchased

how do i do change blog Background image is white??

belaword Purchased

how do i do change blog Background image is white??

ThemeFocus

Hi, you just do a white image, then update it throught edit blog page.Thanks.

Satenik Purchased
hello dear support I have found another theme problem look here: http://artevision.tv/_index.php#gallery

select video or Gallery there is no difference (for example video)

then select on of the sub categories (for example wedding)

ok now you will see on your screen wedding, try to use “Back Category” , it is working right and

now it is displaying on your monitor subcategories, try again use the “Back Category” for going to the parent categoies (video, gallery)...ooops it is not working

what can be the reason of this bug ? this is too urgent

ps(please do not offer me custoom suppport for additional payment as this is theme problem )

thanks

ThemeFocus

Hi, a simple method for u understand. Your menu “video” used portfolio template, your “gallery” also used portfolio template, it’s not allowed, we already told u just support a portfolio so here just a menu can use portfolio template, other must don’t use it.Thanks.

Default-user
Satenik Purchased

you again didn’t read all my qestion ok look

question 1: which video types are possible to add vimeo youtube link ..??? as I couldn’t find information about this in the tutorial

I have done upload go to the

http://artevision.tv/#photo choose wedding video …then try to open the only video … by the way in admin I also have problem in “Preview(image url/media link):” it is not inserting the video link …... this is urgent ! if you need I can pass you my site admin user and password …

Question 2

also in different languages it is showing the same english title .. again BUG as you said your theme is multilingual supported

ThemeFocus
1, we used prettyPhoto for portfolio video, you just input preview link of video, here is tuts from prettyPhoto site. http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/

2, Please make sure your video preview link is correct, example you can view above site link.(Now I didn’t view any video item.)

Again, we don’t add any information on our item page about multilingual supported.

Thanks.

Hello Template works like a charm but I really need one-level submenu, how can I enable this feature?

ThemeFocus

Hi, first our demo have no submenu and we alreay reply pre-buyer about sub menu question. It’s one page template from our flash template.

If you need sub menu we are provice custom services. Thanks.

Default-user

Your replay to pre-buyer was that u will add submenu if he will e-mail you the design of it, but now u are telling me that he canceled that request and u did not develop that. So what kind of information does that gives me?

ThemeFocus

Again, we said we just for him custom services sub menu not for here buyer! Please read again! Thanks.

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