52 comments found

Great theme. I really like the simple layout and it’s exactly what I need. Great support, too! Many thanks!

Benaissa

Thank you lorenhurst for the nice words, we really appreciate that. Please don’t forget to rate our template.

Hi, Help me

Could you help explain how to create “Programming Skills” Widgets. http://www.uppic.com/uploads/14127861741.png Another one I’m also have a problem with is how to create the Widgets of “Personal Skills”, including how to activate Download CV button, please. http://www.uppic.com/uploads/14127861742.png

Thanks a lot

Benaissa

Hi, thank you for purchasing our template, did you check the documentation on how to setup the section that you want ? Please reffer to the documentation for further help, if you still have problem doing what you want :

Send WP admin + FTP account along with your querie and envato user name to our support at vergatheme@gmail.com and We will help you

Not that the support current time is GMT +7. So the support may delay depending on your current time and the support time.

Thank you for your understanding.

Monkeyroo

I’ve already sent you the e-mail. Please help me by adjusting my page as I have problem with. Thank you.

Benaissa

I will check with the support team, and get back to you.

Thank you for your understanding.

tom1 Purchased

Colors and theme in general looks very neat, grayscale with style.

Its a good pick if one pager is what you are looking for, specially if you’re ready to ditch using original Pages editor on WP. Theme replies heavily on page builder, and most of the ‘design’ features are available only there.

Also, styling options seems to affect only certain parts of texts on pages, custom CSS needed to get things tidy.

I Benaissa’s themes ( have bought few ), and love the eye for sweet design these guys have. That being said, theres a lot of work on background usability. If i didn’t have background in web dev, i would be asking for my money back.

vergatheme
vergatheme Author Team

Hi,

Please send your problem to email support at vergatheme@gmail.com and We will help you.

Thanks

Hello,

I could not install the theme, when I upload the .zip the system returns me this message:

Could not decompress the packet. The theme has not style sheet style.css.

I see this file in the vcard-child folder, but I can’t install the theme :(( I’m using the last wordpress version.

What can I do? thanks

Benaissa

Hi, please send us an email via our profile page we will help you. Meanwhile, could take a look at this walk through video installation it will solve your problem.

https://www.youtube.com/watch?v=w_9PB0CO4tU&feature=youtu.be
khaalel Purchased

Hi, How are you ?

You developed a great theme but I can’t make it work for almost 2 weeks and this is a first time I am having such problems with a wordpress theme. Before going back to Themeforest, pick then buy another theme (and lose $40), I am sending you a message hoping you will have time to help me with your theme.

We installed Wordpress 4.0 with your theme on a box under Mac OS X. We were able to configure it. When moving to our servers (Centos 6), the blog is not accessible because we keep having the following message : “To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.” when trying to display the home page. There is no FTP/FTPS/etc. and the box are secured so only manual installs are allowed : no automatic stuff can be performed so giving wordpress the keys to our servers (so to our network) and let wordpress install whatever it wants is not possible. Why is this theme forcing us to provide such sensitive information?

We were able to locate the problem inside /wp-content/themes/vcard/ReduxFramework/ReduxCore/inc/class.redux_filesystem.php line 35 and 50.

What is this theme trying to install? Can we install it manually?

Thank you for your time.

Best,

Benaissa

Hi, please send us an email via our profile page we will help you.

Hey – Great theme and good work – just need help with the buttons that says download my cv and print my cv. Can you please explain to me how to make this buttons work and do what they are suppose to do?

Hey – Great theme and good work – just need help with the buttons that says download my cv and print my cv. Can you please explain to me how to make this buttons work and do what they are suppose to do?

Benaissa

Hi, thank you for purchasing our template and for the nice words. Could you please send us an email via our profile page we will help you.

Hello,

I’m following de V-Card Documentation, in the section “Import Theme Option” I donĀ“t find the “Backup options” where I have to paste theme_options.txt.

I also have problems to install the plugin: Verga Theme Page Builder. When I try, the system resturns me the message: Failed download. Unauthorized Return to Required Plugins Installer

I try it many times :((

Can you help me please?

vergatheme
vergatheme Author Team

Hi mariaduran !!!

Please send your problem to email support : vergatheme@gmail.com
We will help you.

You can see video how to install Vcard Theme is here:
https://www.youtube.com/watch?v=w_9PB0CO4tU&list=PLtjcZuvxijuL_DEnR96een60S8Vyuw3Q0&index=4

Thanks.

mystihca Purchased

I think it’s a great theme but you sell the support as one of the features of the theme and this is not true. The support you offer is nonexistent. I have been in contact with you more of 3 times and 2weeks have passed since I sent my problem and I still have no solution. I find it very unprofessional , and this is something that should not happen on an theme that costs about 40$

vergatheme
vergatheme Author Team

Hi,

Very sorry, We will help you now.
Please send your problem to email support : vergatheme@gmail.com
Or You can see video how to install Vcard Theme is here:
https://www.youtube.com/watch?v=w_9PB0CO4tU&list=PLtjcZuvxijuL_DEnR96een60S8Vyuw3Q0&index=4
We will support for you now.

Thanks.

Default-user
mystihca Purchased

I’ve send the problem por more of three times in these two weeks… You have it in your post both Benaissa like Vergatheme. Two more days without news of your support team… Even thought you said yesterday in your email (for the umpteenth time) to they help me today. I reiterate my view that you are being very unprofessional.

How can I create another portfolio with difference contents?

Benaissa

Hi, what do you mean by portfolio with difference contents?

Please for further support send us an email via our profile page contact form.

sibc Purchased

Hi, I purchased your theme and just started setting it up. Seems really great, but I am having some trouble installing the demo content.. When I try to follow your guide, I cant seem to find anything named “dummy_content” or “backup options”.. Has the guide changed or..? Could you help maybe?

Thanks alot

Benaissa

Hi, thank you for purchasing our template, please see this video on how to install the demo content properly.

https://www.youtube.com/watch?v=w_9PB0CO4tU&feature=youtu.be
Benaissa

Please for further support send us an email via our profile page contact form.

erinxu Purchased

Hi, I purchased this theme but had trouble import sample content. It keeps says: “Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.” I followed the steps in the installation video. Do you know how can I fix it?

Thanks.

Benaissa

Hi, I did respond to your email.

by
by
by
by
by
by