186 comments found

Hi there,

I noticed there are no shortcodes for calling the Audio player and no informations about it in the documentation. Are there any ways to call the audio player from the template?

So far, I tried with:

<audio preload="auto" controls>
    <source src="audio.wav" />
    <source src="audio.mp3" />
    <source src="audio.ogg" />
</audio>

But the default browser player appears. I basicly want to put it on every products page (you know, I’m selling music items).

Thanks

anotherbreed

Ok nervemind, I forgot to add

 
class="ff_audio_shortcode" 

into the audio tag!

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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- how can i get rid of this: “Comments are closed.” ..it s also in contact, pages etc. (i am using the facebook comments plugin u recommended)

- is there any woocommerce template i have to enable to make the shop / products look like in ur demo)

FRESHFACE

Hi there!

The sidebar issue will be fixed in v2.6 today. My apologies for any inconveniences.

Regarding the checkbox for terms during checkout, I did not find it by default in our theme or in any other themes so I don’t know what seems to be the issue. Should there be one? How? Is it a custom code by you, extra plugin, or a an option from WooCommerce that is turned off by default? I would need a lot more information on this issue.

I have also tried to place a product into the cart and then check out, all worked fine (on our demo).

Thanks and cheers! :)
—freshface

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FRESHFACE

Hi there!

I have implemented something that could fix that checkbox missing during checkout even though I am not sure if it’s exactly this issue, but it might work. Please let me know if the issue is still there after you update to the v2.6. Hopefully it will be OK.

Thanks and cheers! :)
—freshface

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Pixelpropaganda

cool update ;-) you re a good company so far – i will buy ur next themes too ;-))

Is there a way to have links as part of the portfolio rather than just images, audio & video?

Thanks!

FRESHFACE

Hi there!

Unfortunately, this is not possible.

Thanks and cheers! :)
—freshface

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Hello thank you for your advice!, last question, its taken me hours and I’m getting nowhere. How do a remove the “leave a reply” and “leave a comment” boxes on the template, I’ve turned off the leave a comment, tried searching files to take out coding but can’t figure it out!.

FRESHFACE

Hi there!

I have just tested this and it works on both pages and posts. It should be done like this:

Go to edit page/post screen and in the upper right corner, there are is a Screen Options button. Click on it and check show Discussion settings. Then scroll to the bottom of the screen and there should be an option to turn off Comments. Save the page/post and have a look, it should work.

Also make sure you are running a latest theme version which is 2.2.

Thanks and cheers! :)

Check the demo is working – I was unable to load. But it looks good.

FRESHFACE

Hi there!

Thank you very much for letting us know. We are implementing the Revolution Slider and we forgot to adjust it on the demo.

Thanks and cheers! :)
—freshface

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Hi, really love this theme…is there anyway of featuring the “latest products” from the shop on the home page?

thanks B

FRESHFACE

Hi there!

You can show a page on your Homepage via:

“Site Prefereces -> Home -> Show Page

Inside that page you could add some shortcodes that would display recent products, etc. You can find more info here:

http://docs.woothemes.com/document/woocommerce-shortcodes/

Thanks and cheers! :)
—freshface

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Hi all thank you for the help before with my questions. I have a couple more for you now.

1. When I click the pictures in my media part of the profile a camera icon appears and when I try clicking it to enlarge the picture an error message comes up and says, ” The image could not be loaded.” Is there a reason why it does that? Is there a way I can make it so when people click on each picture they can enlarge.

2. Is there a way to get rid of the space bar at the top of the webpage. It drops down a little bit from the top of the page. I was just wondering if there is a way to make it go away.

3. For the social media links such as Facebook, Twitter and Google Plus, I don’t see YOUTUBE as an option. Is there a way to make that an option?

Thank you for your time, look forward to your replies.

-Michael

FRESHFACE

Hi Michael!

We have just tested this on Windows 7/Chrome 30 and OSX 10.9/Chrome 31 and it works. This must be some caching issue that only happens on your computer I think. Try restarting your computer. Or try completely removing Chrome with all it’s settings and installing again – if you really need it. I am not sure how to fix this for you, I am really sorry.

Thanks and cheers! :)
—freshface

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Default-user

No worries not a big deal, if it works on other computers thats all I care about

FRESHFACE

Ok then, let me know if there is anything else I can help you with. Thanks and cheers! :)

revol8 Purchased

Hi,

I have a bug in the theme..: The theme is not saving new value.. it keeps on loading but not saving. What I am trying to do is to limit the the portfolio items in the home page from 6 to 3.. here is a option in the theme’s preferences to limit the post.

I am trying to change the value but its not saving..

I already tried in other browser and nothing happens..

I also asked some of my teamates to do it for me,, but they are also experiencing the problem

Plase assist me in the this matter… you can contant me on Skype if you need access, SkypeID: karstensommer

Thanks, Karsten Sommer

FRESHFACE

Hi there!

This is common when you have some kind of a Cache plugin activated.

Thanks and cheers! :)
—freshface

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Default-user
revol8 Purchased

Hi again… I dont really have a cache plugin installed, so I guess it cant be that. I have send you the login for my WP- i hope you will look and hopefully find a solution…

FRESHFACE

Hi there!

Sorry for any inconveniences, but when sending the WP login, you have to also copy & paste the generated number here, so we can connect your credentials with your questions.

Thanks and cheers! :)
—freshface

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Hi again,

Is there any other options to change the background color to a different color other then black or white?

-Michael

FRESHFACE

Hi there!

No, because it would clash with the typography and readability would suffer. We have only prepared white/darkgrey/black backgrounds.

Thanks and cheers! :)
—freshface

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Default-user

Ok not a problem, thanks again.

Hello everyone!

Version v2.5 – Nov 18, 2013

Changelog: http://bit.ly/1fCXdWP

Revolution slider has beed added – see demo here: http://bit.ly/HUDy6z


Should be approved and ready to be downloaded soon.

Thanks and cheers! :)

Thank you for the update. I noticed that two of the photos mentioned on the changelog.txt are missing: “photos/slider_clothing.png” and “photos/slider_ny.jpg” could you please verify? Thanks

FRESHFACE

Hi there!

I am really sorry about that, it slipped through one of our automated processes. It will be in the next version. If you want it now, you can just scrape it from our Live Preview or ask me for links.

Thanks and cheers! :)
—freshface

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hi there, great theme.

thanks

FRESHFACE

Hi there!

Thank you very much, we are really happy that you like NY theme :) Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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Thanks for the new update (Version v2.5) – adding the revolution slider > quick question: does the slider have video capabilities allowing remote videos (i.e. YouTube or Vimeo) to play within the slider? Thanks,

FRESHFACE

Hi there!

It’s this plugin http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380?WT.ac=solid_search_item&WT.seg_1=solid_search_item&WT.z_author=themepunch

It’s included directly in the package, so you don’t need to buy it. Yes, you can insert both YouTube and Vimeo videos. You can check the link above to see the whole specification :)

Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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tivitysocial

Awesome thanks, now going to purchase this theme.

FRESHFACE

Hi there!

I’m really happy that we finally met your needs. Feel free to contact us in case of any questions or problems. Thank you very much :)

Thanks and cheers! :)
—freshface

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I really wish buddy press forums looked good with this theme!!!

FRESHFACE

Hi there!

Unfortunately, theme does not contain any custom buddy press styling.

Thanks and cheers! :)
—freshface

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Hi,

Is there a way to add a sidebar to the theme pages?

Thank you very much.

FRESHFACE

Hi there!

Yes. Scroll down on the Edit Page screen and there is an option to show sidebar. We didn’t showcase this on Live Preview though.

Thanks and cheers! :)
—freshface

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Default-user

Thank you very much, I will buy the theme!

Hello everyone!

Version v2.6 – Nov 20, 2013

Changelog: http://bit.ly/1fCXdWP

Has been already approved and is now ready to be downloaded.

Thanks and cheers! :)

Hi, here is the link: http://imgur.com/skV1plS

When I click on the image that error message comes up and does not allow the image to enlarge. Let me know if you need further help.

-Also one more question on the update, I downloaded it to my computer but I am not sure what else to do with it. After unzipping it folders come up but I don’t know how it will update it.

Thanks for the help,

Michael

Default-user

Hi, I figured out how to update the theme but another issue is trying to make the revolution slider live. How exactly do we set that to the homepage. Where specifically in the post editor do we put the shortcode in. Also, it says to use the theme html to show only on homepage use: <?php putRevSlider(“default”,”homepage”) ?> I just am not sure what this means and where to enter this as well. Could you please help.

FRESHFACE

Hi Michael!

That code snippet can be inserted only in .PHP source files (see ?php). The code that can be used in the post editor in WP is surrounded with square brackets []. But for homepage, please go to “WP-admin -> Theme Options -> Site Preferences -> Home Page” and select your revslider there.

Thanks and cheers! :)
—freshface

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Default-user

Great, worked like a charm. You are the man thank you!!!!

Hello, I’m having a problem uploading a logo file. When I upload a logo to either the normal or retina form, it just gives me a grey box with LOGO in it and doesn’t show my image. Can you please give me a hand? This is the URL: http://www.gosdislaw.com/

I’m happy to provide login details if you contact me via email here: domonicp (at) gmail.com

Thanks!

FRESHFACE

Hi there!

It works for me. Make sure you saved the clicked the Save Changes button in Theme Options and that you are not running any caching plugin. Then try uploading the logo image again, with a different file name. If the issue persist, please let me know your WP-login using the private tool in my signature below:

Thanks and cheers! :)
—freshface

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Default-user

1858 – this is the code I got from my PM support message I just submitted with my login info. Thank you.

FRESHFACE

Hi there!

I checked your site, but I got “database connection error”

Thanks and cheers! :)
—freshface

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I’m also having image issues.!!

I’ve just installed and activated the theme and when I upload an image it just shows a ? in a box. If I edit the image I can see it fine, if I check the file via FTP I can see it fine, it just doesn’t show in the theme..??! Please help.!

Thanks

FRESHFACE

Hi there!

We had a look and the AJAX that saves the Site Preferences options returns 404 for some unknown reason. That’s more of a hosting/configuration issue which we can look into if you can give me access to your FTP server – please use the private tool again.

Thanks and cheers! :)

Default-user

Please can you get back to me in regards to the issue I’m having with not being able to save changes in the site preferences area. If I can’t get a refund from you then I need a theme that works!!

FRESHFACE

Hi there!

I have already replied to you 2 days ago^

I asked for your FTP login credentials which you can send here:

http://www.bit.ly/Ob9nKD

And then paste the generated private ID back here in the comments.

Thanks and cheers! :)

gross55 Purchased

Hi,

I need to make the home page a two column blog format which I can post pics, video, music as well. How do I do this?

Thank you.

Ron

FRESHFACE

Hi Ron!

You would still need to use the Portfolio Post type for this. There are image/video_link/uploaded_audio Post Formats. You can set 2-col layout in “Theme Options -> Site Preferences -> Portfolio -> Layout”.

Thanks and cheers! :)
—freshface

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