An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, ClaPat, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from ClaPat:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
Go to item support

Frequently Asked Questions

Multiple Markers:

Replace in scripts.js the google map script with this:

//Google Map                    
    var latlng = new google.maps.LatLng(45.738028,21.224535);
    var settings = {
        zoom: 16,
        center: new google.maps.LatLng(45.738028,21.224535), mapTypeId: google.maps.MapTypeId.ROADMAP,
        mapTypeControl: false,
        scrollwheel: false,
        draggable: true,
        mapTypeControlOptions: {style: google.maps.MapTypeControlStyle.DROPDOWN_MENU},
        navigationControl: false,
        navigationControlOptions: {style: google.maps.NavigationControlStyle.SMALL},
        mapTypeId: google.maps.MapTypeId.ROADMAP};

    var map = new google.maps.Map(document.getElementById("map_canvas"), settings);

    google.maps.event.addDomListener(window, "resize", function() {
        var center = map.getCenter();
        google.maps.event.trigger(map, "resize");

    var contentString = '<div id="content">'+
        '<div id="siteNotice">'+
        '<h3 id="firstHeading" class="firstHeading">NEWAVE</h3>'+
        '<div id="bodyContent">'+
        '<p>Here we are. Come to drink a coffee!</p>'+
    var infowindow = new google.maps.InfoWindow({
        content: contentString

    var companyImage = new google.maps.MarkerImage('images/marker.png',
        new google.maps.Size(58,63),<!-- Width and height of the marker -->
        new google.maps.Point(0,0),
        new google.maps.Point(35,20)<!-- Position of the marker -->

    var companyPos = new google.maps.LatLng(45.738028,21.224535);

    var companyMarker = new google.maps.Marker({
        position: companyPos,
        map: map,
        icon: companyImage,               
        title:"Creative News",
        zIndex: 3});

    google.maps.event.addListener(companyMarker, 'click', function() {,companyMarker);

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.