An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, wpthemess, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from wpthemess:

Feel free to contact to us for our items via email.

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Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

Is it possible to embed videos in home page slider ?

Yes, you can use image or video on homepage slider without embed code. You must enter only video url from theme settings panel. Thats All.

Does NewEra supported wp 3.0 nav?

Yes NewEra menus wp 3.0 custom nav supported.

Does NewEra Wordpress Theme translation ready ? and support multilanguages ?

Yes NewEra supported translations and comes with default mo/po file and ready to making multilanguage websites. Also it_IT, ar_AR, tr_TR, de_DE, en_EN languages added in the theme. More base languages will add soon.

How Can I Install NewEra Wordpress Theme?

How can I insert sample dummy XML file for NewEra ?

How can I setup NewEra special menu settings ?

Quick settings instructions for NewEra Wordpress theme

Can I add more fonts in NewEra ?

Yes you can create your fonts at this address and according to NewEra in functions.php thats all.

How do I get the sample dummy XML File?

you can find related video at :

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.