Hello, The clouds version is not working (is there something special to do to make it work as in demo? also how do I remove needed sections?
Hello dear friend.
Cloud version does not work offline and online just visible.
Please http://support.pooyaa.com please get in touch. For more tips.
Thank you, I actually found out that it was commented out of the code dowloaded from them forest. I do however feel that you should have a forum or something to answer questions that I see repeatedly being asked, and seemingly, answered by you offline. figuring out how to remove a section(s) from the provided code should not have to be a 48h hour wait. That or update documentation with fixes that have been found for certain simple customization issues.
hi, I deepest apologies of you
The impressive number of tickets has been high in the past 48 hours.
We are investigating the case.
Your answer was a quick study. And sent.
I’m sorry again for the delay in responding.
This is beautiful work.
The cloud version doesn’t seem to work with the Safari/Macbook Pro Retina configuration. Can you help?
But it does work in Chrome and Firefox on the same machine.
I just noticed other posters have problems with Safari and Cloud Version. This is not mentioned in the marketing materials. Indeed, Safari is listed as a compatible configuration.
Can you help me? I purchased primarily for the cloud version.
Thanks in advance.
this problem has been reported.
We fixing the issue.
I hope that the next version will fix this problem.
For the ones trying to figure out how to translate the countdown writing (“days”, “hours”,etc) just edit the “plugin.js” file and search for ” daysLabel:”Days” ” you will find them all one after the other =D
P.D:Thanks guys for an awesome theme with such well documented code!
Please create a ticket on our support site and we’ll provide you detailed information.
Is there a way to make the new team blocks feature clickable with a link? I want to link things so when people hover over the block they can click anywhere in it and forward them to the proper url. This new feature would be absolutely perfect for me if there is a way to do this.
your mean if you click any block on team forward to a link?
it is possible.
Yes! Thats exactly what I mean. I want to use a forward link for each individual box under the team section. How is it done?
please contact support for help.
It can be done. Please tickets at registration. Please enter the code order. http://support.pooyaa.com
Thanks and regards
Hi.. i love this Plugin. Great work.. is there any way to ad a BG Music?
hi, you can add music to each background. but cant add button for pause or play music. just auto play possible.
I was going to let you know how much upset I was cause it wasn’t working online and just 5 mns later it’s solved..
I guess it was due to my server..
So thank’s for your great work !
Thank you a lot
I wish good luck any where
Hi, I just bought this and I can’t find the Bubble or Origami versions in the file downloads.
Origami is animation 1 and 2
And bubble is animation 4
Hi pooya, i’m having issues with uploading theme to wordpress. First got a message about style.css not being present. So I then moved all the css files from sub-folder to main folder, but now getting a message that says “The style.css stylesheet doesn’t contain a valid theme header.”
my friend you buy html version. wordpress version is http://codecanyon.net/item/newone-responsive-coming-soon-wp-plugin/10086316
AW CRAP! I will buy this one instead, can I get refund for my initial purchase? I’ve already submitted a ticket to envato helpdesk. It was an honest mistake my friend.
Hello my friend. I was upset about it. But for the money refunded. You just have to contact the support team
Hello and great theme. Problem with cloud theme – white text on clouds is invisible. Is possible add transparent for example 20 percent gray box to fix that? Or is way how fix this showstopper?
Hello my dear friend.
What is your mean? Clouds are trimmed? Or writing?
In both cases, it is possible.
found a little bug here can you please fix it? when the screen goes to under 640px wide, the subscribe and news buttons jump to the top, and covered the back to home button.
Hi my friend
Thank you for your report
In new version this will be resolved
ist the mail form and the registration for newsletter-mail working without a mail-chimp account?
newsletter form have 2 ways. 1. ways save any subscribe in a text file. 2. save subscribe in mailchimp service. you can choose your 1 ways if you want.
Thanks and best regards
Cannot see the demo. Any other url please.
You can see from here http://goo.gl/f6ByAy
Hi there, how do I action the Newsletter Subscribe form?
Hi my friend
I dont understand your mean. In default we set php on local newsletter form and save subscribes in text file. If you want use mailchimp please contact to our support team we will send you codes
Hi, I cannot get my site to load past the pre-loader http://www.tfuhq.com/#Home
ignore the google maleware warning we was hit with spam and i have now removed all files and awaiting reconsideration from google. This is why i am using your template to get away from Wordpress
I check your url with phone without any problem
But i think your host has marvel and this is not about our script this problem if of your host
I love this theme and plan to buy it. My question, I like to have the portfolio page. Can you help me regarding this?
Hi you can use about page such as portfolio page
It is my suggest
Hello Pooyaa, thank you for your suggestion. May I know why when I use mobile phone to view the site it doesn’t look good?
What is your devices?
We improve for mobile and tablet
Please take screenshot of your issue
We improve that
I try to view it by using my mobile phone. How am I going to send you the screen shot? Can I have your email address please.
Please send to our email email@example.com
Hello. This is my ticket number. 1292. You haven’t been responding for months. I am not happy with your customer service. Are you able to address my issue? Assistance is within the price that I have paid, and I am not getting it. Please respond to my request.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
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