95 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
imagu Purchased

How do I remove the read more button from the portfolio images? – I ended up permanently removing them by altering the portfolio loop php file – was there another way to remove them on each image? Because if I update the template in the future with any updates you provide I am sure the php file will restore the read more buttons.

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have purchased your html version of this theme and I love it. Just wondering if there is a chance you would be considering doing a responsive version of this wp site?

ignitethemes

Thanks :) , possibly but not anytime soon as we have many other new themes we’re working on.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’m having some trouble with the Newport contact form. It will not send to my client’s email address, although when you try it will say “success” but never arrives in his inbox. It does work with other email servers we have tried. Is there a way to change the email that it is listing as the sender?

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years

Hi. Please my site is not showing well the top links. Some of then are not highlighted. Please can you help me?

www.claudiabrassaroto.com.br Links: QUEM SOMOS | PROJETOS |CONTATO, etc Sometimes all links get grey/ not highlighted

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
4poena Purchased

Last Tweets not work. There was a problem? Because until the sample template also does not work.

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ltmusiq Purchased

I tried to install the zip file but it says “CSS stylesheet is missing”. What do I do?

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, i’m considering buying this theme, but i a have a few pre sale questions, i apologise if i may be asking some stupid questions but i’m just starting out with wordpress, i have pretty much browsed the whole wordpress section here and this theme seems perfectly fitting my niche just as it is presented in the demo version, simple, effective and stylish at the same time, so here’s my questions:

- About the home page: i want to make it like the “full width” version in the demo, but is it possible to have something like this? (see photo)

http://img27.imageshack.us/img27/9743/homeexample.png

sorry again if it sounds like a stupid question, this looks like the easiest thing in the world, can i do it exactly this way?

- Also i’d like to have an introductory page (or whatever it is called) for my site, in other words when a user writes www.mysite.com i don’t want him to directly access the home page, but i want an introductory page, really simple, just the site’s background with a big image of my logo in the center and two clickable images (enter/exit), the enter goes to my home page, exit goes to google, this is pretty much like the “under construction” page but without all that stuff and just my logo picture and the two clickable pictures, is this possible?

- For the last questions just see this photo:

http://img39.imageshack.us/img39/820/slidersp.png

Ok that’s pretty much it, sorry again for these questions, i know this sound like really basic stuff, and thank you so much in advance for taking the time to answer, i’m looking forward to you replies, thanks again.

ignitethemes

1. Yes that should be possible.
2. For a landing page you would have to hire a freelancer, or there are lots of landing pages here on TF.
3. Regarding your photo with questions all is possible.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

OK, i’m gonna buy it in the next few hours, thank you for your answers.

ignitethemes

No problem :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
dpire Purchased

Just upgraded to WP 3.6 and getting this error. Downloaded most recent files on August 7, which I assumed included the 3.6 fix stated on Aug 5th.

Error is:

Fatal error: Cannot redeclare has_shortcode() (previously declared in /home/residual/public_html/site/wp-includes/shortcodes.php:153) in /home/residual/public_html/site/wp-content/themes/newport/functions.php on line 438

Any ideas?

Default-user
dpire Purchased

I went ahead and removed that function from shortcodes.php and it worked, not sure if that will cause any problems later on?

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Bonjour, Je suis Francais. Existe t-il un supporte Francais? Cdt Antoine

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I’m French. Is there a support French? Cdt Antoine

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

How is the best way to update your theme on a live site?

Thanks

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I’ purchased your theme about 2 years ago, but it has disappeared from my downloads section. Is there any other way to verify it? Or do you know why that might have happened? Does it disappear after a certain amount of time?

Thanks!

Default-user

Figured it out! I had purchased it under a different account. Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I want to install the updates for the theme, I have just the very first version, how can I proceed to do this? Thanks!

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can you please tell me how to increase the font size

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

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