An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, 2winFactor, will respond to buyers’ questions and provide limited support through their own support system.
This author is away and may not respond to support questions until they return in about 13 hours.

Additional information from 2winFactor:

Thanks for purchasing my theme! I really appreciate it! We answer support questions exclusively on our support forum. Please ask you question on the Forum and we’d be happy to help! Thanks!

Go to item support

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.

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