2318 comments found

  • Has been a member for 1-2 years
  • Bought between 50 and 99 items
  • France
studio7g Purchased

hi,

This is not directly your concern, but beware of latest VC update, loads of changes in CSS and for those like me who have deleted VC lines in Newspaper to use Original VC license, it breaks pages and articles, if you don’t save before update, blame yourself, it cannot be reversed.

however Newspaper remains a great theme and this message has nothnig to do with theme itself.

thanks

tagDiv

Hi,

Thanks for the warning, we’ll look into it for the next update.

Have a nice day, Emil G.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I just activated the bottom and article inline ads from the theme panel, but the ads only become viewable when I’m logged in, the ads disappear if I log off from my admin account.

Any idea why this is happening?

tagDiv

Hi,

Do you have any custom css that may hide the ad? Try to disable all plugins, enable only the wpbakery plugin and check if the issue is still there. If it is, please send an email at contact@tagdiv.com , specify the issue and provide wp-admin access so i can take a look.

Thank you, Emil G.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, nice theme. Does it work well in multisite? And can it pull CPTs from other blogs in the network to show on the HP? Thanks

tagDiv

Hi,

1. We tested the theme once on multisite and it worked.

2. The theme doesn’t have such a feature.

Thank you, Emil G.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
alturic Purchased

Hey guys,

We just purchased Newspaper and noticed that you guys don’t conditionally call functions (i.e. not all theme files can be child-themed) and was wondering if there was any specific reason for this?

I’m basically curious how we could TWEAK (not add) functions in say /wp-content/themes/newspaper/wp-admin/content-metaboxes/td_set_page.php or any other file that’s not a generic top-level file?

Surely I can’t be the only one who heavily customizes themes but obviously editing the parent themes core files isn’t the best approach when you should be able to child-theme every theme file, not just the loop ones.

tagDiv

Hi,

Replied via email.

Thank you, Emil G.

  • Bought between 500 and 999 items
  • Has been a member for 6-7 years
  • United States

Tried to get the latest update but Envato has blocked further downloads due the quantity of them to date. I appreciate your constant updates – this is amazingly good – but Envato has a limit to the number of times you can download a theme. Please email them and let them know this isn’t cool.

tagDiv

Hi,

Sorry for this, we already did, they replied that they cannot change the rules for one user. You can send them a ticket and explain that you didn’t know about this rule, maybe they’ll increase your download limit.

Thank you, Emil G.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

My top menu text appears in black instead of white on Firefox for some reason. ceploitips.com

Default-user

I think it may do with cloudflare but I am not sure since it only affects Firefox. I’ve had cloudflare about 3 months ago on this theme nad it was fine. Turned it off for a couple of months, updated theme and turned it back on yesterday and saw the problem today.

tagDiv

Hi,

Did you turned the menu off? or you refer to the main menu? – http://screencast.com/t/ahVVaMdiawG

Thank you, Emil G.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

At Best Tech we’ve tried quite a few themes. However Newspaper is our favorite! The flexibility and utility of this theme exceeds any other we’ve used.

A little bit of a learning curve starting but that is typical when using any new theme. Factor in you’ll have to buy the Visual Bakery plugin ($25) but you won’t be disappointed.

Well Done! Fivestars!

tagDiv

Hi,

You don’t have to buy the Visual Composer plugin, you just cannot update it directly. The Visual Composer plugin that comes with the theme is licensed to the theme, the license specifies that only we can provide the updates and you don’t have to buy it or register it. You can read more about this and on how you can update the plugin in our documentation – http://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Thank you, Emil G.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hey there,

where can i download the tagDiv social counter. On the dashbaord it says that I need to downlaod this plugin. However in the widget view i see some tag divs widgets. but then again on the test site there are just the shortcuts. so i assume i need to download the tagDiv social counter somewhere?

Default-user

solved!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • India

Hi,

Could you please address this ticket – http://forum.tagdiv.com/topic/block-1-issues/#post-17149

tagDiv

Hi,

Replied via email, did you received the message?

Thank you, Emil G.

NitishSaxena

Nothing in my mailbox… You could use the site contact form in case mails aren’t reaching

tagDiv

Hi,

I didn’t receive any error message so i assumed you received the message.

This is what i wrote:

I’ve looked on your site, i’ve made a test page and block 1 seems to work fine with the Apps category. – http://screencast.com/t/KtDI3N0Phttp://screencast.com/t/Ydcespzjs I’ve checked your main page and you have enabled the unique articles option so that may be the reason why block 1 didn’t displayed all posts. – http://screencast.com/t/WrzFlfOE

Thank you, Emil G.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

i just now purchased and installed but i see i immediately should upgrade the visual builder plugin. why do i not have the latest embedded in the install i just paid for? do i pay separately for the plugin upgrades or does it come with?

tagDiv

Hi,

We have to test each release, we already have some reports that the latest version of the plugin messes up with some of the theme css. We will include it in the theme package only after we’re sure it works properly, sorry for this.

Thank you, Emil G.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi!

When applying big slider, the image does’t fit very well, how come? http://imgbox.com/9SgDqd1R

tagDiv

Hi,

The images are cropped, wordpress has some default cropping sizes http://screencast.com/t/ifk8fE1HYk and we added more sizes inside the functions.php file – http://screencast.com/t/2QaaubXnqxL

Those sizes are used on modules and sliders (including the Big Slider) , you can read here about the thumbs used on modules and sliders – http://forum.tagdiv.com/modules-and-blocks/

If the image is smaller it will not be cropped, you can’t crop and image that has 200×300px to 700×300px, it can only be upscaled and wordpress doesn’t have such a feature. You can try a plugin combination for this – http://forum.tagdiv.com/topic/unable-to-generate-larger-images-in-3-6/#post-10304

Another solution would be to stretch them using css, but they will look deformed and pixelated.

Thank you, Emil G.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom

PreSaleQuestion

If I was to add a third party commenting system such as Disqus, would the comment count still work?

Thank you

tagDiv

Hi,

For Disqus it works, it will have a bit of delay updating it but it works.

Thank you, Emil G.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I saw Visual Builder update and I tried to update but didn’t work, also the slider is broken now. altinciadam.com

tagDiv

Hi,

1. The Visual Composer plugin is licensed to the theme and only we can deliver the update. We have to test each version before we include it in the package, we received some reports that the latest version of VC interferes with the theme css. You can read more about updating the plugin here – http://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

2. The images are cropped, wordpress has some default cropping sizes http://screencast.com/t/ifk8fE1HYk and we added more sizes inside the functions.php file – http://screencast.com/t/2QaaubXnqxL

Those sizes are used on modules and sliders (including the Big Slider) , you can read here about the thumbs used on modules and sliders – http://forum.tagdiv.com/modules-and-blocks/

If the image is smaller it will not be cropped, you can’t crop and image that has 200×300px to 700×300px, it can only be upscaled and wordpress doesn’t have such a feature. You can try a plugin combination for this – http://forum.tagdiv.com/topic/unable-to-generate-larger-images-in-3-6/#post-10304

The solution is to use larger images, we use 1074×483px images – http://screencast.com/t/zD5UcTJTR6k

Another solution would be to stretch them using css, but they will look deformed and pixelated.

.td-big-grid-post-0 .thumb-wrap .entry-thumb {
width: 745px;
height: 483px;
}

Result – http://screencast.com/t/GUkl30fAlU You can add the css inside the Theme Panel -> Custom CSS.

Thank you, Emil G.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Well, how do I find my license info so I can go to your support? It’s a different themeforest site now and I don’t see my license number.

Also since I’m asking, I’m struggling with the preview to come up it won’t let me “customize theme”, it just looks blank.

Or is this hosting related?

Thank you

tagDiv

Hi,

1. Log into your Themeforest account and go to the download section, look for our theme and click on the Download button – http://screencast.com/t/6KPLlchDW

The license code (Item Purchase Code) is inside the text file downloaded when you click on the License certificate and purchase code.

2. Please provide more details about this issue.

Thank you, Emil G.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
anikducf Purchased

I am having some problem with the mega menu. The sub menu is appearing on the top rather than on the left side. Can I get some help with this one.

tagDiv

Hi,

The Mega Menu doesn’t work with submenus – http://screencast.com/t/kSxVsT1RVFXF

Thank you, Emil G.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
TerryTie Purchased

Hi, i like this theme. But i need a new one post template style. Can you make new post template from Style2. I only need, that in new style big picture on the top was full width of the site (like in Style3, not Style4), but on picture wasnt any text, he will be upper picture, like in Style2. Thx.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there, looks like a great and versatile theme. Quick question: Is it possible to toggle the number of ‘similar articles’ shown below the posts?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I have pre-sale questions

I want 3 columns without sidebar (it is one of your theme demo option in Homepages / Homepage – 5 columns, but I can’t find this option in your documentation) + under every grid – social share buttons like this http://img15.hostingpics.net/pics/682482options.jpg Is it possible?

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