75 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
maialae Purchased

This theme is loading REEEEEEAAAAALLLLY slowly. For as beautiful as it is, I need this theme to be MUCH faster. Was hoping you would release an update with a faster loading time. I even switched hosts to load faster, and I am so disappointed.

themerart

hi, my laptop is crashed, when i have fixed, i will hep you. Sorry about that

themerart

Hi,
Really sorry about this incident.
You know, our theme is fully responsive, all content will show on mobile or tablet, ipad with retina display, i will render image too large to show well on ipad, and our theme use a lot of scripts as well as css, fonts.
you know, Our theme must pass the test of html, so, i think it doesn’t crash when load site.
But some plugin if you don’t want to use, you can delete at function.php file, but hopefully will ensure the operation of the entire page.

Other our customers or our demo, you can see speed site load, It’s not too slowly,
Or you can remove preload, It will improve perceived page load. And i will try to optimal when load on next version.
Hope some info will useful and thanks for you review !!

Regards

Default-user
maialae Purchased

When you do an update, this speed issue needs to be fixed as an absolute priority. It’s now June, and there has been no update. I have also found bugs in the team member shortcodes, and in the testimonials. Also, removing the Vimeo embed caused issues for me—YouTube shows ads now and it looks terrible. Also, I want the sound on my videos to have the option to automatically play. I was using this theme for my portfolio and now I have to search for new themes that are actually functional.

themerart

Hi,
I agree that there are errors in the shortcode. Vimeo embed was discarded because it can not display fullscreen. And your request, I will try to update.
There may be long, because I’m busy this June in some personal work.



I am truly saddened by your behavior, maybe the error is in me, but you know that TF is not the work of many authors, including me.
You could not ask authors to do freelance work for you.
I am currently trying to arrange a time solving the task as well as updates for Newvision, hope you understanding.
Sorry about all.
Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
Appyze Purchased

Hi, the gallery slider for the portfolio does not work. It only shows all the images on the page, one below the other. How can I fix this problem and see the slider like in the demo?

themerart

Hi,
Sorry for late support.
Please download my file to fix it, i will update it on next small version.
Link http://demo.themerart.net/newvision_wp/content.zip
Copy it into ‘content’ folder
Regards

Default-user
Appyze Purchased

I also have another issue with the portfolio pages. Below the image, it currently says “Porject description”. How can I change it to “Description of Trip”?

themerart

Hi,
You can change it at Theme Options -> Section Settings -> Portfolio. Hope it’s useful.
Regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

hi, where can i change the social icons? cant find it under theme options.

themerart

Hi,
You can find it on New Visison – Theme Options – Footer Settings – Social Icon.
Type link for icon you want.
Regards

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
wlm2015 Purchased

Hi, great theme! Is it possible to use BOTH circle navigation AND normal menu?

themerart

Hi,
Thanks for purchased !
You can use both 2 types navigation. But if you want you can refer file navigation.php.
Hope it’s useful.
Regards

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
wlm2015 Purchased
I was about to give this theme a good review—but then… I tested on iPhone and iPad. It’s advertised as “responsive” however:
  • Front page logo image is not responsive.
  • The theme loads extremely SLOWLY on an iPhone and iPad. How do we increase the LOADING speed?
  • The video background doesn’t work. Instead – it shows up as BLACK. How do we make an image show up if video doesn’t work?
themerart

Hi,
Thanks for purchased !
1. Can you send me screenshot, i will checked and notice you.
2. Yes, Because i have render file @2x to use retina image on retina display, so you can open functions.php file and remove
wp_enqueue_script(‘retina’);
Or some jquery plugin that you don’t use. Hope it will increase the Loading.
3. Hi, Video background doesn’t support for ios or mobile, tablet device. You can set feature image to set cover for video !
Hope it’s useful.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I purchased the template but i have some questions: 1. Where can i choose the image that will show on mobile phones instead of a video? 2. I made my own gif image for the loading symbol. But where can i change it? 3. At the teampage it shows “member positions”. Where can i change that? Regards

themerart

Hi,
Thanks for purchased.
You can set feature image for page to set cover image video.
You can replace logo image in folder assets/img/loading.gif
3. This is my mistake.
Exam shortcode member bug. I have remove “ at position=”Founder / Photographer”“
You can see,
You can fix it on file library/php/shortcode/php/shortcodes
/member.php line 11
change position=”{position}”” to position=”{position}”
Hope useful

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States
OWONLINE Purchased

Hi i agree with maialae this theme is very sloooow to load and hungry the code needs to be optimised ASAP to make this actually a functional and usable theme, design is good, the code is too heavy and not reliable enough

themerart

Hi,
Sorry about that,
I’m desperately trying to optimize it.
I think because of high resolution images, or my fault code. But I will try better in the next version update.
There may be long, because I’m busy this June in some personal work, hope you understand me.
Regards

Default-user
OWONLINE Purchased

Managed to tighten up the site and remove some plugins which has made a huge difference to speed. Just a couple of other questions the portfolio items when i select Portfolio Type “Gallery” and add images to gallery it does not display as a slideshow just shows one image on top of the other its odd? Equally when i populate the Portfolio Details “Portfolio Slogan” “Portfolio Details” “Title & Desc” & “Portfolio Link” they do not appear at all the only one that does is the second set of”Portfolio Details” With the Show Portfolio Details? “ON” “Client/Company Name” “Portfolio Link” “Port Layout – Full Width” is this something i am doing ?

themerart

Hi,
Sorry for late support.
Please download my file to fix it, i will update it on next small version.
Link http://demo.themerart.net/newvision_wp/content.zip
Copy it into ‘content’ folder.
I still do not quite understand your mind about Portfolio Details
Can you expand your idea more ?

Let me apologize to you because of this delay,
Actually, now I’m in an accident and had too much to deal with.
I will try to arrange everything before July 5. After that, I promised to update and adjust some missing error, and error you have to say
Hope you understand and sympathize my shortcomings: (.
Thanks !
Sincerely.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
wlm2015 Purchased

The video background doesn’t work in Safari. :(
Not even in your demo.

themerart

Hi, Currently I have not found the cause of this error, if error found, I will update and inform you. Sorry about that !

Default-user
wlm2015 Purchased

I think it may have something to do with the Featured image. If a featured image is uploaded to the post, it appears ON TOP of the video layer. It needs to be adjusted so that IF the browser/screen size is x then hide the featured image.

themerart

Hi,
Let me apologize to you because of this delay,
Actually, now I’m in an accident and had too much to deal with.
I will try to arrange everything before July 5. After that, I promised to update and adjust some missing error, and error you have to say
Hope you understand and sympathize my shortcomings: (.
Thanks !
Sincerely.

Default-user
wlm2015 Purchased

Thanks. For others who may have experienced this issue, we’ve found that by uploading the background video to YouTube and embedding from YouTube solves this problem.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
wlm2015 Purchased

When I submit the contact form, it sends the email, however it doesn’t display a success message, or error message. It only shows the loading image perpetually. (I set up the live WP site on Yahoo hosting – wonder if that has anything to do with it?)

themerart

Hi,
Sorry for late answers.
This is function use Contact Form 7.
Please refer http://contactform7.com/setting-up-mail/
Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
kickz7 Purchased

Is there any news regarding WPML or Qtranslate? I love the theme, but i want to use it for multilingual website.

themerart

Hi,
Sorry for late answers.
Now, our theme doesn’t support multi language, i’m working to support multi language on our theme.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can install the complete demo website on my site. I’m having a hard time getting things to set up. I emailed you earlier about this request.

themerart

Hi,
Sorry for delay.
Have you installed your website yet? If not please tell me know. I will help you install.
Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Each time I add a parallax section I have to add them to the menu for it to work, how do I add the parallax section without adding them to the menu system?

themerart

Hi,
You need to add parallax section to the menu for it to work, but you can setting it “Disable link on navigation”, it won’t show on menu.
Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi ,I like your theme but I have a issue, this is my URL: http://manueltorresdesign.com/

I used the circle menu, the issue is when scrolling in parallax section and make click in “Publicaciones” works well, but if I returned and I click in “arquitectura interior” then sendme to arquitectura interior section correctly only in firefox broswer, but in chrome does not work because sendme to home..

Could you helpme?

How can I fixe that?

themerart

Hi,
Sorry for delay,
This is an issue that I’ve learned a long time and are not set on our interface. I think this error due to some parallax effects, animate or video background. I’ll try to find out and fix, sorry you.
Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi! I need to know, how can I disable the loading?

Could you help me?

themerart

Hi,
You can disable the loading at Theme Options > General Settings > Site Options -> Enalbe Preload.
Disable it.
Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
Appyze Purchased

Hi,

I would like to link the portfolio section directly to pretty photo instead of the slider. How can I do this?

Could you also take a look at http://alzaabitemp.keanekwa.com/ and tell me which lines in functions.php can I remove for the plugins I don’t use?

themerart

Hi,
Sorry for late.
Our theme have a option to set portfolio open pretty photo, you can find it at Theme Options -> Sections -> Portfolio.
Regards

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