70 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
opjacht Purchased

Can I update Wordpress to version 3.8? If this is not possible yet please let me know when I can expect an update so I can update.

Thanks in advance, great theme!

Regards, Jeroen

Default-user
opjacht Purchased

Can you please reply my questions? Thanks, Jeroen

freevision

Hello we’ll release an update for WP 3.8 next week. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there! I get this error while I try to change the Theme Options: Apologies, but the page you requested could not be found. Perhaps searching will help.

I´ve installed wordpress 3.8

thanks, José

freevision

Hello, please raise a topic at our support forums. btw we haven’t updated the theme for V3.8.

Default-user

Hi freevision, I´ve solve it! It was a problem with the data base permissions from the host. Now I´ve been trying to fix the header shrinking effect, but I havent been able to work it trough-.

Hope your tip, best regards.

Ah! and by the way, so far the theme has worked perfectly in V3.8

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dawidr Purchased

Hi, how often do you check your forum ? I bought your awesome template but i need some help regarding logo and menu.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello. Can you give more detail about the fixes and bugs solved in v1.2 template version? We did a hard work, customizing and configuring website wih v1.1 and want to know if it´s worth the update for us.

Particularly, would be nice to know more about this point:

- Various bug fixes & improvements

freevision

Hello, I’ll add affected files list on profile page. Thank you.

Default-user

Thank you very much.

freevision

Hello please see change log for detailed updates. Thank you.

Default-user

Much, much better. We´ll compare the changes. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Great theme, the homepage with slider in laptop. I read that the pictures are not included, that fine. Would the laptop come with the demo content so I can add my own pictures?

freevision

Hello, thanks for contacting us. I assume you pointed this page: http://nexon.ozythemes.com/homepage-slider-in-laptop/

That is Royal Slider which isn’t bundled with the theme. But once you buy the plugin and install you can use it easily. For more info please feel free to contact us.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Just installed V 1.2 and it’s still saying Visual Composer needs to be updated. I’m getting the Loading Please Wait error that’s not letting me load the entire page layout and that’s supposed to be fixed in the latest visual component update. Can you help?

Default-user

& The revolution slider stopped working, too.

freevision

Hello, please open a ticket for us. We’ll investigate your issue. Thank you.

Default-user

Great – how do I do that?

Default-user

How long is the general wait time for a ticket response? This is kind of important! Thanks

freevision

Hello, due to local time difference we’re responding all request as soon as possible. Thank for your understanding.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Switzerland

Hi

Laptop Slider is Plugin or Shortcod?

freevision

Hello, thanks for contacting us. It’s royal slider plugin. Remind you that it’s not included in the package. You’ll need to buy it too.. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I realised that I have a lot of site errors pertaining to revslider received on my website. Please advise.

freevision

Hello please open a ticket for us and provide more about your issue. Regards

Default-user

I tried to submit a ticket via http://freevision.ticksy.com/ but it just took ages to load. Any other alternatives to request for support? Another problem has also just been detected. When I tried to activate the v1.2 theme, it took a long while and does not present the way it should be. Kindly advise. Thanks!

freevision

Hello, please contact me by ozy@ozythemes.com Regards

Default-user

Hi, have posted it here, submitted ticket and emailed you. Looking forward to your reply soon as the site is currently not showing up correctly. Thanks!

Default-user

Still waiting for a solution… Appreciate your prompt reply and kind assistance at the soonest. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Italy

hello I wanted to know politely if there is a system to export the Theme Options hello thank you very much

Default-user

or if you tell me the name of the table in the DB so I can export to import into the new installation of wp

many thanks hello

freevision

Hello, if you please open a ticket I’ll guide you how to do or follow instructions below.

functions.php line 81 add_filter( ‘ot_show_pages’, ‘return_false’ ); //set ‘ot_show_pages’ filter to false before publishing. replace with add_filter( ‘ot_show_pages’, ‘return_true’ ); //set ‘ot_show_pages’ filter to false before publishing.

Once you did this you’ll see related menu item on your admin panel. There you can do it.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
magopies Purchased

I Freshtheme,

Awesome theme, but I´ve been having troubles with the header. I would like it to be regular in the page, but even tough I´ve select to disable the persistent menu, it keeps going downwards when I scroll down the page.

Expect your help, best regards,

José.

freevision

Hello José, If you please submit a ticket for us I’ll be gladly helping you. Regards

by
by
by
by
by
by