515 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States
Newtress Purchased

Hey Nicole,

Just another question, but I notice the them natively seems to remove descriptions placed into categories or information pages via the text editor. Do you think there is anyway that we can show these descriptions as they are highly important for SEO. You know where we are, NewTress hair extensions.

nicole_89

Hi

You can enable category information from Theme options > Category page > Show category info

Newtress
Newtress Purchased

Thank you Nicole. Wonderful support as always.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
spitsyn Purchased

Hello, after I installed the theme, the categories template didn’t work for some reason :(

What could it be?

URL: http://finemoda.ru/index.php?route=product/category&path=59

nicole_89

Hi

I see that there are some changes in your stylesheet.css things like float:left in #header for example, that breaks layout.

I changed the DOM on the category page from your store and loaded the stylesheet.css from my demo and the layout shows fine.

If you are using an old release or made changes to stylesheet.css please restore the original stylesheet/stylesheet.css and it will work.

If you want to make customizations to stylesheet.css add them at the bottom of the file so that you can easily revert the changes that break the layout.

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

Hi nicole_89. I’m working on a client’s site who purchased your theme. Lovely so far, but I’ve noticed that the category menu on the left does not scroll with the page. It stays static. This is a problem, because when there a multiple categories, some of them are hidden off the page and you cannot scroll down to see it. I think the slider should have remained static and the category menu on the left side scroll-able.

nicole_89

Hi

Please use the client account to ask the question. Thanks.

Default-user

That isn’t possible for me to do, but I believe the problem is solved already. Thanks.

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

I put this in the custom CSS and that solved it.

header{

position: absolute; height: auto; min-height: 100%; }

The menu is no longer fixed so it scrolls with the page and the menu height extends if its longer than the height of the browser’s window.

The only thing is, I wish if the menu was NOT longer than the browser’s window, it can remain fixed. But that’s a JavaScript problem. I’m good with this solution for now, because previously if the menu’s content height surpassed the browser’s window height, users could not access the menu’s links that are off the page.

Y’all should look into that, It’s kind of an inaccessibility problem.

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

^The above is the CSS for the header, I don’t know why the #header{ part got cut off, let me try again:-

header{position: absolute; height: auto; min-height: 100%; }

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

Again, I am unable to log in to my client’s account and I do apologize. On the page entitled “specials” from the footer link (?route=product/special), I get this PHP error:

Parse error: syntax error, unexpected ‘else’ (T_ELSE) in C:\xampp\htdocs\catalog\view\theme\nico\template\product\special.tpl on line 101

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

Note: my products/special page is empty

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

There is a missing curly bracket/brace in the file /nico/template/product/special.tpl…. I added in a curly bracket/brace on lines 101, right after the first curly brace that appears on that line

The PHP error seems to only show on the “specials” page only when there are no products to show (didn’t test it with products, but I assumed so because there are no errors on the demo page which has products). Seems that when there are products, the PHP file enters an “if” statement “if ($products)” and inside of that if statement, there is an if statement that isn’t closed of properly.

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

I found the error. On line number 80 in your theme’s file: \nico\template\product\special.tpl, Instead of ”<?php } ?>” you have <? } ?>

The word “php” is missing before the closing curly bracket, so it isn’t parsed

nicole_89

This issue was fixed in a previous release, there was a short tag in that file that didn’t work if php had short tags off.

If you download the latest release from themeforest it will work, also other bugs where fixed from that old release, you can ask your client to download it.

Also please ask your client to confirm theme purchase before asking more questions.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Good morning, I am working with andre91, I purchased the theme. I just sent a message to your inbox. How do I get the modified version? I just purchased the one I have 2 days ago..

nicole_89

Hi

If the purchase was made 2 days ago then you already have the latest release, the next release will be made this week.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hey Nicole! Silly question, there is any extension for OpenCart to let clients know that there is a promotion going on?? Because if I create a Coupon for descount, how people will know that this promo exist?? Sorry for the question, maybe you can reccomend me a good extension :) besos! :*

nicole_89

Hi

What do you mean to let clients know for promotions? I don’t know how this can be automated, this is a very general problem.

The only way I see this possible is to send newsletter to customers to let them know about the promotion or add a banner on the website or on checkout page :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hey Nicole,

Thanks for providing all great support. Keep it up!

I’d like to ask though, How do I position the logo so that it responsively fits in the middle of my mobile site. At the moment its pushed to the left and I really cant figure this one out.

I’m sure its something I’ve personally overlooked.

Thanks again

nicole_89

Hi

Sorry, because I have used a text logo I overlooked centering the image logo on mobile, this will be fixed in the next release.

You can also fix it by adding margin: 0 auto to logo image
#header #logo a img {
    margin: 0 auto;
}

in responsive.css line 500.

Or you can download the next release when it will be approved this week and update responsive.css.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States
Newtress Purchased

Hey Nicole,

NewTress again. We recently purchased an extension to allow manufacturer pages to show descriptions and meta data. Allow it works in the admin end, it does not display any descriptions on the front pages. Can you explain why this may be? An example is our filipino hair extensions page.

nicole_89

Hi

You can enable product description from theme options > category page > show product description.

Newtress
Newtress Purchased

Hey Nicole,

The Product Descriptions are fine. The page does not show thie descriptions for the MANUFACTURER page ( like how it would the category page ). How do you think we would go about getting this done.

nicole_89

Hi

You are using an old release, the manufacturer page had a bug that was solved in a previous release, please download the theme again and replace /template/product/manufacturer_list.tpl

Newtress
Newtress Purchased

OK going to check the Changelog to see which files you updated and merge them. Thank you Nicole.

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

Hey nicole, as you can see from above, user “trinity0071999” who purchased your product has confirmed that I’m his webmaster so hopefully now I can have my queries answered. He also bought your product here just 3-4 days ago, so I don’t know what update you’re speaking of as he could have only downloaded the latest version.

Whenever the “page not found” templates are generated, I see this text in the left column under the category menu > ”$comment_left”

nicole_89

Hi

Thank you for purchase confirmation. If the purchase was made a few days ago then this is already the latest release, the next release will be made tomorrow.

The $column_left text on 404 page is a bug, I will fix it in the next release, you can send me a message from my profile page and I will email you the fixed files.

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

Sorry, that^ should read ”$column_left”

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

The error is also present in your demo. If you go to the URL below as an example, you see the text ”$column_left” shown both underneath the category menu and under whatever else appears under the category menu. The example page:

http://nico.nicolette.ro/aa
nicole_89

This is a bug, thanks for reporting I already fixed it, send me a message from my profile page and I will email you the fix.

  • Exclusive Author
  • Has been a member for 1-2 years
  • Trinidad and Tobago

In the header.tpl, there is the variable ”$column_left” and it’s there as HTML (not surrounded by PHP tags) so it isn’t parsed. It doesn’t even have the PHP “echo” construct before it, so I don’t know what’s going on there. I just wrapped it in PHP tags for now to resolve the error. Can’t give an exact line number because my files have been heavily modified.

nicole_89

You need to replace

<?php echo $header; ?><?php echo $column_left; ?><?php echo $column_right; ?>

with

<?php echo str_replace('$column_left', $column_left, $header); ?><?php echo $column_right; ?>

in template/error/not_found.tpl on line 1

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Good afternoon, Nicole. If you try to change the background, missing text on the slider, descriptions and photos of the three lower categories, and more …. My webmaster checked the website and said that the theme of broken, tags are not closed. Can you help? I wrote in more detail in the email.

nicole_89

Hi

Broken tags can’t cause just missing slider text, they usually break the entire page.

Probably you used the reset settings in the theme panel, this options erases all settings in this case you need to enter slider descriptions again.

If you still have problems please provide me temporary admin and fto access and I will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Excuse my English. I changed the background, of course you do not.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Nicole, thank you for your help, your support at a high level!

nicole_89

Thank you :)

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