162 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
srhoden Purchased

Hey,

I found the facebook profile id… I inputed it in the social band facebook profile id. It is giving me an error stating “The ID passed to the Like Box is not a Page.”. What does this mean?

nicole_89

Hi

It means that the likebox works only with fan pages not regular profiles, you can create a fan page from here http://www.facebook.com/pages/create.php

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Nicole,

I cannot save changes in the ‘customize theme’ panel. When I click save it says ‘saving’ but nothing happens? http://marmot.arvixe.com/~charms

nicole_89

Hi

Did you check the file permission for settings.inc and editor_settings.css? http://nicole-shop.nicolette.ro/docs/#!/installation

If the file permissions are right please send me a message with a temporary admin password so I can check what is causing the error.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Nicole,

I had changed the file permissions as per your installation instructions, I even tried higher permissions 777. Here is a temporary login Username: Nicole Password: admin5

nicole_89

Hi

This user does not have permission to design module and the panel does not show. You need to give it design/layout permission.

Also I might need ftp/ssh access to template files, please send me the info using the contact from my profile page.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

“Hi Thank you, I will add a panel option that allows changing the background options, until then please add in stylesheet.css on line 19 the following two lines.”

Hello Nicole, have you managed to add this panle option and make the update ?

I’d like to download latest version please.

Thanks Mark

nicole_89

Hi

The update is in the review queue, if you don’t want to wait until is approved send me a message from my profile page and I will reply with a download link for the latest version.

nicole_89

The update has been approved, you can download the latest version from themeforest.

Default-user

Thankyou Nicole,

That’s great and thankyou for your fabulous support.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
boombom Purchased

Hi, tell me how to disable fade in the field of Futured

nicole_89

Hi

I just added a new panel option to disable the effect, the update is in the review queue, send me a message from my profile page and I will reply with the modified files if you need them sooner.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
jimmie80 Purchased

Hi there,

I can’t figure out how to split the text and images in the slider. They’re layered on top of each other.

Can you please explain how?

URL = ...

DON’T WORRY – Figured it out. Might wanna add this to the docs.

nicole_89

Hi

I don’t understand, you mean the fact that the slide url is set in the opencart admin and the text in the panel? I will include this info in the docs, thanks for the suggestion.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Is there a way of disabling /removing the ABOUT, TWITTER and FACEBOOK blocks, or removing TWITTER and FACEBOOK blocks leaving just the ABOUT block ? Can’t see anything on the Customize Theme panel.

Thanks

nicole_89

Hi

You can only hide the whole social band, the option is at Theme options > Homepage > Show social band

  • Has been a member for 1-2 years

Hi Nicole

Great looking theme. Please let me know if the height of the slider and the product image size can both be reduced.

Thank you.

nicole_89

Hi

Yes, they can both be reduced, you can also reduce product images width if you want to keep it proportional.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Nicole,

Great support as usual.

I have a question which you may be able to answer.

I’m creating a new site with your theme and some of my products have long descriptions. This means that on the product page the description continues down the page in a narrow column a long way past the product images, I would prefer that the description spread itself across the page when it gets past the images. At the moment it looks quite bad as there is a big empty space underneath the item images. Here is one of the pages http://new.woodenart.org.uk/index.php?route=product/product&product_id=50

Can you help ?

Thanks Mark

nicole_89

Hi

Your website does not work I get this message “We are currently performing some scheduled maintenance.” but I think I understand what the problem is.

I will add a panel option in the next release in a day or two so that you can move the description tab underneath the image gallery and price.

I will notify you when the update will be approved.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Thankyou Nicole,

Yes, I temporarily disabled the site, I didn’t expect you to respond so quickly ! I have enabled again for you to have a look but I suspect you know what I mean and what you’re doing.

http://new.woodenart.org.uk/index.php?route=product/product&product_id=50

Thankyou again, look forward to the update.

Mark

nicole_89

You can disabled it back, I saw that it doesn’t look nice in this way with very long descriptions.

I will add an option to move the description at the bottom like in here

http://nico.nicolette.ro/index.php?route=product/product&path=18_46&product_id=36

I will upload the update tomorrow.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

That’s great Nicole,

Just to confirm that the description will be across the whole page not just in central column underneath the images ?

Thanks Mark

nicole_89

That theme is different and does not have any borders and it looks that it doesn’t cover the whole page.

The description will stretch to fill the whole page container width as it should :)

nicole_89

The update has been approved, you can download it from themeforest.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Nicole,

I’m looking for this option on the panel but can’t see it, can you tell me where it please. Sorry for being dumb.

I’ve downloaded the update just now but see the update folder has the same number as previous update, is this correct or you just didn’t rename the folder with the update ?

Mark

nicole_89

Hi

Sorry, I forgot to tell you where the new setting is located, just go to Theme settings > Product page > Description tab location > Bottom.

The folder name inside the archive should be the same, just replace the old one with the one from the archive, the number from the archive name is the theme id from themeforest and is not a revision number, you can see what is the current theme version from the theme page on last update section.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i want bay >>>i have visa

nicole_89

Hi

I don’t understand what you mean :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Hi Nicole,

I purchased your template on Monday and have uploaded the files into my ftp web space, and set permissions for the 2 files to 766. I can select your template in my admin area (store settings) but do not see a preview their (the default template shows a preview image there when set). Once saved and I go back to storefront I do not see your template, just the default template is still present. Please help ! Oh, I am using opencart v1.5.4

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Oops, it is working now, think there was a problem with the original banner/slider being enabled within the default setup of opencart. I have disabled that module and all is now working I think, sorry for any confusion Nicole. Now need to setup your slider module – will follow your instructions on that.

  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • United Kingdom
  • Referred between 1 and 9 users
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m back!

I love your themes – great design skills & creativity! In my consideration for the commercial I believe the empty space beneath the product image should be filled with something. See below:

http://www.lingerieforeveryone.com/index.php?route=product/product&product_id=43

Check out Victorias Secret for clarity on what I mean:

http://www.victoriassecret.com/clothing/thermal-sweaters/cotton-thermal-crewneck-sweater?ProductID=85802&CatalogueType=OLS

If my description is very long for the product then something must be put in that space below the product image to promote selling.

What are your thoughts N?

nicole_89

Hi

Thank you.

By default the theme shows related products under the description, it can be set to be underneath the product info or only under the gallery along side the description you can change this from Theme Settings > Show related products.

You can also insert any module like featured, latest etc from the admin if you choose product page > bottom section and it will show under the product description.

You can also set the description to be under the gallery not on the right like default, you can do this from the panel from Theme settings > Description tab location.

If you want related products to look like in the victoria secrets website you need to change the related products section css and also change the related opencart module code to insert more info, currently the module provides only image, title and description to the theme and it’s pretty limited.

I see that on the victoria secret page those are styles related to the same product, not really related products, opencart does not have this feature, you will need a third party extension to add this functionality.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Hi Nicole, I have got the slider banner working now.

I cannot get changes to the menu background colours to ‘stick’ I am changing the menu background colour to a royal blue and want the submenu to be the same royal blue – I then want the menu hover colour for both the menu and submenu to be grey. I can make changes, save but then after closing the window and opening again from the admin area the changes are lost ?

Also menu hover colour I cannot get to change to any colour apart from the light blue default ?

I am using opencart 1.5.4

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Oops again, the background colour changes have now taken effect and have saved.

Looking good Nicole, thanks for a great theme !

nicole_89

Hi

I’m glad everything works fine :) Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Hi Nicole,

Is there a way of getting the product description area of your theme (main text description of an item/product) to use the html design entered in the product description I have created in the product ?

I need to show bullet point product descriptions for my products – they are set correctly in the product setup but your theme drops the bullet points and just shows the text without bullet points (hope that makes sense).

nicole_89

Hi

Please add this to stylesheet/stylesheet.css

#tab-description ul, #tab-description ol {
    list-style: disc inside;
}

I will also update the theme with the fix.

  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • United Kingdom
  • Referred between 1 and 9 users
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Thanks for the response N. Great work.

nicole_89

Thank you :)

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