162 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Thanks Nicole, I now see bullet points, thanks for the fix.

Couple of other things:

In the footer under ‘Follow us’ section:

1. The telephone has a link but doesn’t do anything when clicked – should the link do something ? if not can we remove the link as it looks odd ? I think this should just show our phone number but with no click-able link.

2. I keep setting ‘Facebook’ to hide and it keeps coming back ? Twitter and Google are set to hide and stay hidden but Facebook keeps re-appearing ?

Are there any other files/folders I need to set permissions to 746 to so these settings get applied and stay applied Nicole ?

Also, on ‘theme settings’ I have set the Product Page ‘Description tab location’ to bottom but it does not appear to have any effect – I assume this should place the products description details below the images/price etc on the product page but it is not doing that ? I would like the product details page to be under everything else (and therefore use the full width of the content pane) but it is to the right ?

nicole_89

Hi

1 Thank you for pointing out this problem, I will fix it right now. 2 The links will show up only if the urls have values, you can delete the facebook url and it will not show up, I will also fix the other setting that hides it no matter what the url value is.

You only need the two files from the documentation to have write permission for the php process, if it dosen’t work maybe there is some other problem with your installation.

Yes, that is the correct behaviour for that option, please provide me access to your store so I can check out why it doesn’t work for you, you can send me the access details using the contact option from my profile.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Thanks Nicole, I have sent you access details for my store using the contact option in your profile.

nicole_89

The bug was fixed, you just need to update your theme, I provided details in the reply.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom

Hi Nicole,

Everything seems to be working quite well, except for the flex-slider on the product pages. (Home page is fine). Can you let me know the flex-slider settings that you are using on the product page of the live-demo please, hopefully it’ll be something simple that I’ve done wrong.

The problems that I’m having are: 1) It doesn’t slide at all (neither the main image, or the carousel beneath). 2) The next/previous arrows don’t make it skip or slide to the next image either. 3) The main image seems to have lost it’s ability to scale and goes way down the page. I have followed your instructions, including image sizing, and I have duplicated your settings where I could from the live-demo. I’m using an up-to-date versions of Opencart, Chrome, IE, Safari, Firefox, all suffer the same problem. I have also checked on iPad, iPhone, same issue.

Sorry for the long message, I look forward to your response.

Kind regards. J

nicole_89

Hi

Sorry for the bug, I made some changed and forgot to test flexislider option for product page, this is not commonly used and I missed it.

The release with the fix is in the review queue, if you don’t want to wait until the update is approved you can send me a message from my profile page and I will reply with the patched files.

nicole_89

Hi

The update has been approved, you can download the latest theme update from themeforest.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Hi Nicole,

I have now got the product description tab appearing at the bottom now instead of right – thanks for the fix and great support.

I have noticed that if you have additional images for a product, in the product page once you have selected an additional image you cannot get the main/original product image back ! If there are say 2 additional images for a product you really need to show 3 image icons under the original image – the original image being 1 then the 2 adiditonal images – this way once an additional image has been selected the user can click back on the original image icon to get the original image back – hopefully this makes sense ?

Thanks for your great on-going support for your great theme Nicole.

nicole_89

Hi

Thank you.

This “feature” not being able to view to original image after clicking an additional image is inherited from the original opencart theme.

I agree with you that is behavior is pretty annoying and I will fix it in the next release this week.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Thanks Nicole,

I will download the latest release once as soon as you make it available. Thanks for your speedy and positive response.

nicole_89

Hi

I sent you an email with the new feature before the update will be approved.

  • Has been a member for 1-2 years

Hi Nicole,

Thanks for your great theme, there are some cool features in it.

We use your theme for our knives shop (www.hqknives.nl). Everything works fine, but we still have some problems with the brand page. If you click on them you will see a blank page. With my other themes it works fine, do you have any idea what that could be?

Kind regards,

Gurb

nicole_89

Hi

This is theme bug, thank you for the bug report, I will fix it and release an update. I will notify you here when the update will be approved.

nicole_89

Hi

The update with the bug fix was approved, you can download it from themeforest.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Hi Nicole,

I have noticed that when the submenus on my homepage are long enough to come down and over the slider links then the slider links take precedence over the submenu links – this means it is not possible to select a submenu item (if it is positioned over the slider links).

Hope this makes sense – is this a setting I need to change here or a change required to the theme ?

nicole_89

Hi

I think I understand your problem, slider elements show up above submenu items.

But I can’t reproduce the problem on my demo store using the default elastic slider, what slider and browser are you using?

  • Has been a member for 1-2 years

Thanks Nicole!

  • Sold between 100 and 1 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Netherlands

Hey Nicole,

Awesome theme! Though I’ve got one problem. How come my footer & description are messed up like

This

Thanks

  • Sold between 100 and 1 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Netherlands

Solved!

When there is no description, the About section has room to go up. By giving this a fixed height, the problem is solved.

nicole_89

Hi

I’m glad you solved it and thanks for pointing out this bug, I will fix it in the next release, let me know if you have any other issues.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Hi Nicole.

I am using the default elastic slider, I am seeing the problem in both IE9 and Firefox17.

If you put more sub-categories in your store under ‘clothing’ or ‘sports & outdoors’ so the sub menus are long enough to run down to the silver or pink shoe selectors in the slider I am sure you will see the problem.

The silver/pink shoe icons take precedence over the submenu categories if the list is long enough.

There is also some judder if the mouse pointer is in the top area of those same areas on the slider (ie the silver or pink shoes in your demo store). Can this judder be ironed out also?

nicole_89

Hi

I still can reproduce on firefox 17 or chrome I will try on ie9, as a preventive measure I will increase the z-index of the menu to make sure that the slider will never overlap with the menu.

You mean the thumbnail flicker problem when hovering the top of the thumbnail image? I will try changing some padding there to fix it.

I will make some tests with ie9 and I will add the menu z-index in the next release this week.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
EliOpen Purchased

Hi Nicole, Thanks for the great theme, do have a problem with ie7 it screws up the complete layout of my page, ie8 is fine and firefox is ok too.. Can you help me? My site is http://www.sexytia.es Thanks.

nicole_89

Hi

Thank you. Unfortunately ie7 is old and buggy and is not supported, as you can see on the theme page on compatible browsers only ie8+ is listed :(

I will install ie7 on a vm and try to see what is causing the problems but I can’t promise it will look identical to how it looks on a modern browser because ie7 is too buggy but I will try to make it look decent so that it can be usable.

The fix for ie7 will be available in the next release.

Default-user
EliOpen Purchased

Ok, thanks for your quick reply and I understand the cause then. Hope you can fix it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Nicole,

I’d like to add an image to the Header on website pages, this image to be in background so Shopping Cart etc can still be seen.

What code and where do I add it ?

Thankyou.

nicole_89

Hi

To add background images to any element you need to upload your image to say images folder and then add the corresponding css rules to /stylesheet/stylesheet.css something like

#header
{
    background-image:url('../images/my_image.png')
}

The theme panel already has options to add page background images if this is what you want, you can also add custom backgrounds if you upload your image to the backgrounds folder.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Thanks Nicole for looking at the padding on the slider to fix the judder issue.

The images on the ‘Featured’ banner on my home page look too small and as a result are sitting much LEFT of centre above each product description.

Is this something I can fix at my end ? looks like the image thumbnails in the Featured products banner need to be twice the size ideally so they centre properly above their descriptions ?

The related products banner on product pages have the images the right size (around twice the size of the featured products images size)

Thanks again for your superb ongoing support Nicole.

nicole_89

Hi

You need to set the correct image size for all store images, featured and related modules need separate image settings, you need to edit each module and set the correct image size, you can find out how to to do this in the docs here http://nicole-shop.nicolette.ro/docs/#!/installation

Default-user
Spapro Purchased

Thanks Nicole, I have now correctly set the image size on the featured module – thanks for your help.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
rfollett Purchased

Hi Nicole if I view my site on iPhone or simliar size screen (My HTC does the same) I see that the dropdown for selecting category is missing. Can you please help with this issue?

www.emmamartin.com is the live site.

Many thanks Richard

nicole_89

Hi

It seems that your #mobile_menu is missing, I couldn’t find it in the source code, as you can see on my demo store the mobile menu is present, probably you deleted the html by accident, in this case you can recover the missing code from the original template files, the menu html code is located in /template/common/header.tpl

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Spapro Purchased

Hi Nicole, thanks for your great support, the latest js file you sent me sorted my issue with the add to cart button.

Is there a way to make the payment types images in the footer larger ? The png files themselves are 64pixels wide but appear approximately half the size on the page footer (on my laptop screen).

I cannot see a sizing in the template/common/footer.tpl file. Can i set the image size in a file somewhere ?

nicole_89

Hi

The images are shrunked from css, you need to increase height from 35px to a bigger value, you need to edit stylesheet/stylesheet.css line 3318

.payment-icons img { height:35px}

Default-user
Spapro Purchased

Thanks Nicole I will give that a try, thanks for your ongoing great support

  • Indonesia
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items

I like you design. I wanna change my website with opencart. www.dewiflorist.com . Could you give me advice. I dont see testimoni, and news.

Thank you

  • Indonesia
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items

Testimoni and news is important for ecommerce , could you tell how to do it.

thank you

nicole_89

Hi

You can search for extensions for news and testimonials on the opencart extension repository http://www.opencart.com/index.php?route=extension/extension&filter_search=news%20testimonials

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
wctt Purchased

I realize that catalog/view/theme/nicole-shop/template/product/manufacturer_info.tpl is empty. Can you fix that?

Thanks a lot.

nicole_89

Hi

Sorry for this issue, it was solved a few releases ago, please download the theme again and upload the missing file.

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