An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
How to get twitter id to use with twitter feed
Go to www.twitter.com and sign in as normal, go to your settings page.
Go to “Widgets” on the left hand side.
Create a new widget for what you need eg “user timeline” or “search” etc. Feel free to check “exclude replies” if you dont want replies in results.
Now go back to settings page, and then go back to widgets page, you should see the widget you just created. Click edit.
Now look at the URL in your web browser, you will see a long number like this: 345735908357048478
Use this as your twitter ID!
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.