This author's response time can be up to 2 business days.
I know support for this theme is not available anymore, but I have a very simple question, and perhaps it is a simple answer for you.
We have used your theme on http://oakleighmanor.com for 2 years now and it has worked very well. We needed to update our logo, via the branding section but this isn’t working for some reason.
Is there a way we can hard code this somewhere in the theme code?
If not, can we somehow add back in the old logo as the site is not showing anything at the moment.
Old logo: /wp-content/uploads/2012/12/oakleigh-manor.png
New logo: /wp-content/uploads/2012/12/OakleighManorGardenDesignLogo123656.png
The simplest way to swap an image is just rename your new logo from “OakleighManorGardenDesignLogo123656.png” to “oakleigh-manor.png” and upload it to ”/wp-content/uploads/2012/12/” folder via FTP.
Nevertheless fact that logo uploading is not working is strange.. Which version of WordPress you’re using? Thanks!
Thanks, seems to be sorted
3.9.2 is the version we are using at the moment.
I am not able to find any insert button to insert short code..
Please add me on skype : dhaval28691.
I need to build a site with multi language support. Is it easy to put a language toggle in the top navigation area? Thanks.
This theme is outdated and not supported. Please take a look at our newer The7 theme: http://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590
The theme is not working properly after upgrading to Wordpress 4.1, the logo is appearing twice and the page is not rendering correctly in mobile mode. Could you please help me?
This theme is not compatible with WP 4.0.1
I have aproblem: the DT latest posts sidebar and footer widgets show the correct posts, but assigns the wrong date to them.
How can I fix the problem?
Thanks a lot.
Unfortunately this theme is discontinued and not supported
Unfortunately this theme is discontinued and not supported. If the subject discontinued – replace with another one. How long is the support for your themes?
And how can you sell a theme which is no longer supported?
1, Please refer to terms on which you are purchasing themes on ThemeForest. You are purchasing software as is without updates and support.
2. There is a notification that this theme is outdated and not supported. It is still on ThemeForest for convenience of people who purchased it, since theme is still perfectly usable with older versions of WordPress.
3. Rating theme 1 star for something that is not included to purchase price is display of great ignorance and disrespect. I’m sorry, but we have to ban your account in our help-desk. You will not receive any kind of support (including other our themes) from us from this moment on.
Have a good day.
Miroslav (from Dream-Theme)
I think ignorance and not respect is to keep their users without the support and punish their own opinion and low ratings. I hope the buyers of your new themes and support Envato it would be useful to know.
You are banned in help-desk not for “opinion” but for giving 1 star rating because of absence of support for old theme.
You can write to Envato whatever you like, but it’s helpful to read terms & conditions first: nobody owes you support. And with such attitude nobody will provide it to you.
No need to be cunning and to rely on formalities. It’s not very fair. And you, and regular users are well aware that without long-term support either your theme or themes from other developers, anybody is not necessary.
What formalities are you talking about?? You are purchasing software “as is” without support / updates / customization / goodnight kisses / etc. That’s it.
Ok, let it be on your conscience. But I see you have closed me support to all purchased from you themes. Even those which I highly appreciated. This is so?
Yes. You’ve rated old theme 1 star with “The theme is not supported!” comment.
Let me remind you that support is not mandatory and is provided by authors good will. There’s no good will where there’s no mutual respect.
hi, my problem visualization twitter, and can you give me a code to make it work?
This theme is outdated and not supported Sorry.
Theme is no longer supported > Yikes…
Would you please offer an Exchange or Switch theme for ARMANDA instead?
Thank you so much. Awaiting your reply.
This is not possible.
Imagine that you are selling cell phones. Somebody is purchasing Samsung Galaxy from you. And then in half a year iPhone 6 is released. And that person comes back to you and asks for exchange.
I have just purchased this now wish I had gone with the 7 (only just noticed!! ) and wonder why I’m having so many problems, can I not get a refund and exchange for the new theme, I literally purchased it yesterday.
Well, there’s a huge banner and message saying “do not purchase” right on the top of theme description page
Anyway, if you haven’t downloaded theme yet, simply contact Envato support and say that you made a purchase “by mistake” and ask for refund.
Yes thanks they sorted it I should open my eyes s bit more! New theme is excellent by the way
We are a nonprofit www.nathanyipfoundation.org website using the Nimble theme. Our donors is going to make donations and buy event tickets on our website. We have SSL with on the host.
But when we enforce the website to “https” URL, the Nimble theme is not working properly. The header, navigation, fonts are changed.
Do you know why? And any solutions? Using Nimble with “https”
Nathan Yip Foundation
Nimble is discontinued and we do not provide support for it anymore..
However considering the fact that you are nonprofit organization, please submit a request via our online help-desk http://support.dream-theme.com – and ask your request to be assigned to Danil – our programmer will take a look at it.
Dear Dream-Theme Team,
I actually don’t remember my old account information so I just ask for help via a newer account:
There are 2 warnings / errors appearing for a few days:
1) on my HOME page…
“Warning: Missing argument 2 for wpdb::prepare(), called in /home/slbrup/public_html/toprnb/wp-content/themes/dt-nimble/functions/core/core-functions.php on line 81 and defined in /home/slbrup/public_html/toprnb/wp-includes/wp-db.php on line 1197
Warning: Missing argument 2 for wpdb::prepare(), called in /home/slbrup/public_html/toprnb/wp-content/themes/dt-nimble/functions/core/core-functions.php on line 102 and defined in /home/slbrup/public_html/toprnb/wp-includes/wp-db.php on line 1197”
... and …
2) on my post-pages
“Fatal error: Cannot redeclare float2hex32n() (previously declared in /home/slbrup/public_html/toprnb/wp-content/themes/dt-nimble/dynamic-stylesheet.php:6) in /home/slbrup/public_html/toprnb/wp-content/themes/dt-nimble/dynamic-stylesheet.php on line 68”
Pictures aren’t shown anymore since then… =/
I’d be very grateful, if you could help me out with those errors!
Thank you very much in advance!
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
this is what i get after trying to submit a ticket:
“Unfortunately, this theme is discontinued.
Please consider updating to our newer and most advanced WordPress theme yet – The7:http://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590?ref=Dream-Theme”
=/ any suggestions to get my problem with Nimble fixed ?
Sorry, Thought it was a comment to other theme.
Yes, Nimble is discontinued because it cannot be updated to newest WordPress. It can only be used normally with WP 3.8.
BTW, there’s no buyers’ badge in your profile.
Ok, then i’ll try to reinstall WP 3.8.. thank you!
There’s no buyers’ badge, because I didn’t purchase the theme via this account. I actually don’t remember my old account data as I stated in my first comment:
“I actually don’t remember my old account information so I just ask for help via a newer account”
I know its no longer supported but can you tell me the shortcode to insert a slideshow onto a page? As when i try and do it through the icons in the toolbar the button to insert doesnt show anymore, so the shortcode would be much appreciated or if you have it a cheat sheet of shortocdes Thanks Tom
Please can i have the list of shortcodes? I just need to add a gallery! Thanks
Hello,We have purchased this theme long time ago..And we would like to know, do we have to pay for the the7 since you guys made the upgrade on there or we can it for freE?
First of, Unfortunately I cannot see your buyers badge.
Second, The7 is absolutely new theme which can be purchased separately. According to Envato rules there are no discounts (though we’d be glad to give such discount to our users).
But after all it is understandable: you cannot purchase a phone, come to the same store in 2 years and ask to provide you a new model for free
We used the client account to purchased the theme, that is why we are asking if we have to purchased it again or you will give it to the client since you own the outdate theme.
Sorry, but sencerely do not understand the logic behind the goving for free another product…
This theme now wont let me input shortcodes via the buttons on the toolbar, is there anyway I can have a list of shortcodes so I can manually add them? Thanks
Can you please just give us a shortcode list? Seriously, how are we supposed to consider getting more themes from you? I just realized this theme is discontinued.
I bought it a few months ago and loved it (great work) to provide a demo for a client. Client approved it and wants the site. Now I can’t configure it.
We understand you have to move on business-wise & I support it fully. I do not want a refund. But how does a shortcode list for a previous customer hurt your business? Look at the comments here, this isn’t a good look for you. I see you recommend getting your newer themes which i’m considering. But why would a customer return to this type of support? Just please give us a shortcode list.
This theme is discontinued not because we wanted to “move on”. It is discontinued because it cannot be updated
Please install a WP 3.8 or 3.9 both have stable and secure version; both are still supported (and will be supported) by its developers. And theme will work like a charm in them.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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