290 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I would like to know if your theme is compatible with last Woocommerce or if I can make it compatible easily without knowledges of html/php.

Thank you.

moutheme

Hello,

it is compatible as with any other plugin, but you will need to spent some time to make it looks nice and fit the theme design.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dihler Purchased

There was an error which prevented me from updating the theme. I used the envato toolkit and when I pressed update this message appeared, ‘Fatal error: Call to undefined method Envato_Backup::database_dump_filename() in /home3/pgarchit/public_html/wp-content/plugins/envato-wordpress-toolkit-master/includes/class-envato-backup.php on line 451’

moutheme

Can you please reinstall the toolkit and try again? If it not help, you can just overwrite the file manually with FTP. Do this only with parent theme folder. Also don’t forget to go and click Save in theme options after that.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

How do I remove the menu below the footer?

http://www.cstechservices.com/

Thank you!

moutheme

Hello,

you can just create an empty menu and use it in that location.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Moutheme,

Thanks again for a great theme. Just wondering if the “email” icon is an icon set up for short code to place under the pictures of each of the staff members along with their social icons?

Thanks for your help.

All the best,

Bryan

moutheme

Hello,

unfortunately its not included. If you familiar with PHP you can add this. The file is shortcode.php.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello!

Thank you so much for an awesome template!

We wanted to know if there is anyway to make the buttons/button shortcodes links open in the same window. I tried adding target=”_self” after the links on the page, but that doesn’t work. Any ideas on how to edit the button short code for that to happen?

We wanted out restaurant/venue links to open in the same window from the side of this page:

http://www.goodtimedesignsd.com/about-us/

Any help is greatly appreciated!

eric@goodtimedesignsd.com

Thanks!

moutheme

Hello,

thank you :)

In the latest version of the theme you have a parameter in button shortcode called “new_window” which can be “yes” or “no”. Does this help?

Thanks!

Default-user

Hey Moutheme,

Thanks for the response. So would it be..

new_window=”no” before the link=” ” part?

We purchased the theme Oct 5 and dloaded it then. How would I go about getting that feature for the short code added?

moutheme

No matter before or after. To get this feature if its not presented in your current version you need to update the theme. You can read here how to do this.

Default-user

Hey Moutheme,

Will that take away all my customizations? I’ve customized a lot and don’t want to lose that. Is there a specific folder in the theme or child theme folder I can upload to get the new window/button short code features updated?

Default-user

Hey Moutheme,

I actually looked at the shortcodes.php for both the version I have and the updated version and they are the same it seems. At least the new_window for the button part is the same. I just dont think it works at all. Anyway you can refer me to a page where I can pull shortcode for that that actually works? Have you tried? http://www.goodtimedesignsd.com/about-us/

Default-user

Didn’t get a response, but found the info on the forum.

If anyone is curious for the answer in this problem and changing the shortcode.php code…you find the answer here:

http://moutheme.ticksy.com/ticket/104234
  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hello,

I am having an issue with formatting the portfolio section on the homepage to be different from the sample. We would like there to only be two portfolio selections and then the other half of the page be for a static image. We have been unsuccessful in making that work so we also tired making the two portfolios take up the whole page across and it worked but the images became blurry. For some reason the images will not format correct to keep from becoming pixelated. Why is this and what is the solution?

Thank you for your help!

Nicole Anthony nicole.anthony@thesite

NicoleAnthony

I am talking about the portfolio shortcode, and we have it on the homepage. when we have it set to 2 columns and 2 projects, the images look blurry, but on the actual portfolio page they look perfect.

moutheme

Hello,

your first request will require a deep modification of some files, so I can’t explain it in few words, and maybe in details it will take hour or more for me to achieve.

For the second – can you please give me an URL?

Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello . Great theme. I have an issue with the background color in the header changes to white when in Mobile view or on ipad. Can you please take a look on a mobile device: I need it to be blue like on a pc: http://www.delaneyinc.net/

moutheme

Hello,

thank you! I think its just a logical conflict, you want to have a blue background, and in the same time you don’t have any space around the page content on mobile devices – so that is why you see white background only. Do you have any ideas what to do in this case?

Thanks!

Default-user

I am not sure. Thats why I am asking. What dobu suggest. I’ve developed this site and this is a serious glitch

Default-user

I have another site with this theme and it has a black background and there is no issue. Can you tell me exactly why that is and what the difference is here?

moutheme

The blue background with your pattern, is the background for the empty space left after content, correct? So this is just “optional” case for the situations when you have larger screen than the content area width (most cases for desktop). But in case with mobile devices, there is not much space for the content, this “optional” background is gone. You have only enough space to show your minimal content on white background. This is absolutely normal, and that is how it is need to work.

I think you need to show an image of how you want to see it on mobile screen. I just don’t see a chance to put this blue background somewhere around, because content eats whole screen.

Default-user

I want the background on the mobile site to be blue just like it is on the PC site. I am not following you at all. How can it be white? I have not set anything to white. I have another site where the background is black and do not have this problem. Please help.

Default-user

The header needs to be blue. The main body is white.

moutheme

Now I see, we talk about different things… Just add this code to the Custom CSS box in theme options:

#header { background: #004C7E; }
Default-user

Thanks / that worked

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi – i have a followup problem about button target=_blank in the old support forum. can you please answer: http://moutheme.ticksy.com/ticket/104234 . Thanks.

moutheme

Hello, answered.

Default-user

no sorry – there’s no answer to my current problem. your first solution doesn’t seem to work.

moutheme

I think I just forgot to submit my reply. Check now.

moutheme

Check now

Default-user

thanks – it’s still not working for me. can you pls check the ticket where i have put my code and advise?

moutheme

We don’t have anymore access to that support system, and we not work with ti anymore. The code you provided in last reply is correct and should work. Show me the shortcode code you using?

Default-user

footer widget button: [custom_button color=”dark” size=”small” link=”http://www.digitaldevotee.com/sockhop/concierge-plus/”]Concierge Plus[/custom_button]

function shortcode_buttonlink( $atts, $content = null ) {
    extract(shortcode_atts(array(
        'link' => '#',
        'color' => 'color',
        'size' => 'medium',
        'new_window' => 'no'
    ), $atts));

    if( $new_window == 'no' ) {
        $out = '<a href="' . $link . '" class="btn btn-'. $color . ' btn-'. $size . '">' . do_shortcode($content). '</a>';
    } else {
        $out = '<a href="' . $link . '" class="btn btn-'. $color . ' btn-'. $size . '" target="_parent">' . do_shortcode($content). '</a>';
    }
    return $out;
}
moutheme

You missing new_window=”yes” parameter in your shortcode.

Default-user

i have already tried with both yes and no and either way i get a new window. i want it to open in same window. using this now – try it. [custom_button color=”dark” size=”small” new_window=”no” link=”http://www.digitaldevotee.com/sockhop/concierge-plus/”]Concierge Plus[/custom_button]

Default-user

Hi – did you try? This button is in the footer of http://www.digitaldevotee.com/sockhop/

moutheme

Hello,

yes, I saw, that is strange. Maybe you can send me your shortcodes.php file and I will try and fix it? You can do this through our support site.

Thanks

Default-user

thanks for your support forum info! i updated to 2.0.1 and the buttons are now working the way i hoped – linking to self not a new page:)

moutheme

You’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do I set a certain page as a blog page? And can I use a slider of images for my homepage?

moutheme

You can set a blog page in the Settings > Reading. And sure you can use a slider with images fro home page. The best choice will be a Flex slider in this case, instead of Revolution slider.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
eled Purchased

Is the theme compatible with WordPress v.3.7 ?

moutheme

Hello,

yes sure. We made a check.

Thanks!

  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 1-2 years

hi,

whenever i try to add a “Awesome Icon” which have a dash in the name, the icon is not imported.

An example is this: icon_class=”trash-o”

I have update to Font Awesome 4.0.0 and still the same. Any idea?

moutheme

Hello,

I just checked and icons with dash are working fine for me. I need a link to see the code that is generated and to find out why it is not working for you.

Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi, was just trying to follow up on the ticket #113867 submitted on your support site. Wanted to see if you could take a look please, it would be much appreciated. Thank you!

moutheme

Hello,

note that we are moved to the new our own support site.

I checked your ticked but can’t find the reason for now. Would be great if you can tell me what changes you did in the theme.

Thanks.

Default-user

Can you provide a link to the new support site?

I can post changes there.

Thanks

moutheme

Sure, it is same as on the description page now: http://support.moutheme.com/

Default-user

Ok thanks I will post there. Just a quick note…on you moutheme profile page it still goes to the old support site. Thanks.

moutheme

Really – thanks for noting!

Default-user

OK, so I download latest version of theme and re-stalled to check if I could maybe cross reference to figure what was going on. After loading the theme with no revisions just as is it actually has the same header and footer issue in IE8. You can take a look at the link here.

http://terranovapartners.com/dev2/ Please advise on how to correct this issue.

IE8 is not parsing the HTML properly. See how top-bar and sticky-wrapper are not even inside header? header is not a self closing and there is a weird </header/> in there.

Thanks for your assistance!

moutheme

Hello,

IE8 don’t understand the HTML5 tags, so its require JS processing of these tags. This done by the Modernizr library including in the theme, and which is need to be added in HEAD tag, but on your site I see its included in footer, which is wrong. I’m sure this is the reason of a problem, but I’m not sure why you have it in footer, because I clearly see that its need to be in header.

Thanks.

Default-user

Hello moutheme support,

First want to say thanks for you assistance and support addressing the issue that I am having currently with the theme.

And I understand fully the details of your advice but not sure how that bit of code got into the footer instead of the head tag. The version http://terranovapartners.com/dev2/ is installed fresh per theme documentation with no changes? Maybe I’m installing the theme wrong? I will try to re-install once more to see if I get the same result.

Thanks again for your assistance.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
janhobo Purchased

Hello,

I tried your template on wordpress 3.7 but it seems not compatible, is that right? when can we expect update for 3.7?

moutheme

Hello,

why it seems not compatible for you – can you explain? Demo is now on 3.7.

Thanks.

Default-user
janhobo Purchased

I can not activate the theme for long time because its a website of a customer so i can’t show you the problem live, but i made a screenshot how it looks. The logo en menu appear smaller then they should, and also the footer is smaller and not correct. two footer widget are displayed above eachother wile they should be displayed next to eachother and the colord footerwidget is to far to the right. Als the page content is to far to the rigth, and the content of the sidebar widget is not shown in the sidebar but at the bottom of the page content. Screenshot: http://www.hobo-online.nl/wp-content/uploads/2013/10/dump.png

moutheme

As I see everything is good. You just need to spent some time to learn the theme better.

Logo and menu menu depend on the value you set in “Theme Options > Header > Header Height” option.

The footer also have a special section in theme options for its management. You can set there a number of columns (widget areas). So if you setup 4 areas you will have 4 columns in your footer. And you need to put each widget in separate widget area to have them in a row.

I don’t understand what you mean here ” page content is to far to the rigth, and the content of the sidebar widget is not shown in the sidebar but at the bottom of the page content”. Do you have a sidebar on that page?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey Moutheme,

Could you let me know where to find in the editor how to customize and edit the “Related Projects” to read “Related Press” ?

http://www.goodtimedesignsd.com/portfolio-item/southpaw-social-club-eater-june-2013/

Any help would be appreciated! Thanks!

eric@goodtimedesignsd.com
moutheme

Hello,

you can change this caption using the PO translation file included with theme in framework/inc/languages.

Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

Is it possible with teh button shortcode to have some open in a new window when the link is clicked and have some stay in the same window?

[custom_button color="dark" size="large" link="#"]Register Now[/custom_button]
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy

Hi i would like to have 3 different pricing-table, i mean 3 different colours for the price and the button. How can i apply a class to the shourt-code [pricing_table] that permit me to change the colour generated in the generated-option.css? Thank you

Default-user

I have solved creating two new pricingtable shortcode. Maybe not the best solution but it works.

How can I use a form in the home page? I have tryed to copy the shortcode but in the home page i can see only the string of the shortcode and not the form

moutheme

Hello,

form are created with Contact Form 7 plugin. Make sure it is installed and create your form first, then use a generated shortcode.

Thanks.

Default-user

sorry it works was my mistake. How can i overwrite a rule or manage the generated-options.css? For example i would like to modify the line-height of the #page-title.hero-title h1 coding only the style.css. Thanks

moutheme

Hello,

you have a special field in theme options called Custom CSS – add your rules here.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Poland

Hi, It’s possible to add a search field in header to next version of this theme ?

moutheme

Hello,

where exactly do you want to have it?

Thanks.

Default-user

Here

Default-user

And one more thing. I have a problem with flex slider on iPhone. Text is always bigger then slide in vertical view. In horizont view is almost OK ;o]

Default-user

hello … ?

moutheme

Hello,

sorry for delay. I can help you with the Flex slider if you provide me with your URL so I can see the problem and provide the solution. But I’m not sure about implementing the search bar near the menu. I only can suggest to put the search widget in the footer.

Thanks!

Default-user

Please visit www.fastipro.pl for iPhone flex slider problem

Default-user

And please tell me how can I change clients carousel to scroll without stop. Thanks

moutheme

Isn’t it scroll like this now?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Canada

Hi, I have a problem with the Nine theme. On a page I’m trying to show only selected categories for the portfolio, but when I put something else than All categories, I have an error message on my sites page, where the filters are. Can someone please help me.

moutheme

Hello,

please sorry for the delay. I just tried on demo site and didn’t get an error – can you please show me the error message? Does the category you setting empty or have posts?

Thank you!

dannyguerin

Please see this image http://pixlvectr.ca/bug.jpg

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Europe
  • Most Wanted Bounty Winner
  • Bought between 50 and 99 items
+1 more

Theme Updated to v 2.0.1. Details are in the changelog.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
genuin4 Purchased

Great Theme so far. I have 2 Issues though. Would be nice if you can help.

- When trying to change the h2-size in Theme Options nothing happens. The same applies to a workaround via custom css

- The ul-Shortcode for a styled list does not style anything

Thanks in advance for your help.

Kind regards

moutheme

Hello,

thank you!

1) Does the other styling options working? Like color change for example? This may be the problem;

2) You need to add a standard WP visual editor list inside of the shortcode to have the styling. In this case the shortcode is just a wrapper.

Thanks!

Default-user
genuin4 Purchased

Thanks for the quick support!

2) Now works perfectly.

1) Other styling options work. It’s just the size of the h-tags that cause some trouble.

moutheme

Tank you :)

I just checked about the H2 font size and it worked fine. Can you please provide me with a URL and tell where exactly it is not worked, maybe it is only in some specific place with custom styling…

by
by
by
by
by
by