300 comments found

Hello,

I would like to know if your theme is compatible with last Woocommerce or if I can make it compatible easily without knowledges of html/php.

Thank you.

moutheme

Hello,

it is compatible as with any other plugin, but you will need to spent some time to make it looks nice and fit the theme design.

Thank you!

dihler Purchased

There was an error which prevented me from updating the theme. I used the envato toolkit and when I pressed update this message appeared, ‘Fatal error: Call to undefined method Envato_Backup::database_dump_filename() in /home3/pgarchit/public_html/wp-content/plugins/envato-wordpress-toolkit-master/includes/class-envato-backup.php on line 451’

moutheme

Can you please reinstall the toolkit and try again? If it not help, you can just overwrite the file manually with FTP. Do this only with parent theme folder. Also don’t forget to go and click Save in theme options after that.

jenomoore Purchased

How do I remove the menu below the footer?

http://www.cstechservices.com/

Thank you!

moutheme

Hello,

you can just create an empty menu and use it in that location.

Thanks!

Hello Moutheme,

Thanks again for a great theme. Just wondering if the “email” icon is an icon set up for short code to place under the pictures of each of the staff members along with their social icons?

Thanks for your help.

All the best,

Bryan

moutheme

Hello,

unfortunately its not included. If you familiar with PHP you can add this. The file is shortcode.php.

Thank you!

Hello!

Thank you so much for an awesome template!

We wanted to know if there is anyway to make the buttons/button shortcodes links open in the same window. I tried adding target=”_self” after the links on the page, but that doesn’t work. Any ideas on how to edit the button short code for that to happen?

We wanted out restaurant/venue links to open in the same window from the side of this page:

http://www.goodtimedesignsd.com/about-us/

Any help is greatly appreciated!

eric@goodtimedesignsd.com

Thanks!

Default-user

Hey Moutheme,

Will that take away all my customizations? I’ve customized a lot and don’t want to lose that. Is there a specific folder in the theme or child theme folder I can upload to get the new window/button short code features updated?

Default-user

Hey Moutheme,

I actually looked at the shortcodes.php for both the version I have and the updated version and they are the same it seems. At least the new_window for the button part is the same. I just dont think it works at all. Anyway you can refer me to a page where I can pull shortcode for that that actually works? Have you tried? http://www.goodtimedesignsd.com/about-us/

Default-user

Didn’t get a response, but found the info on the forum.

If anyone is curious for the answer in this problem and changing the shortcode.php code…you find the answer here:

http://moutheme.ticksy.com/ticket/104234

Hello,

I am having an issue with formatting the portfolio section on the homepage to be different from the sample. We would like there to only be two portfolio selections and then the other half of the page be for a static image. We have been unsuccessful in making that work so we also tired making the two portfolios take up the whole page across and it worked but the images became blurry. For some reason the images will not format correct to keep from becoming pixelated. Why is this and what is the solution?

Thank you for your help!

Nicole Anthony nicole.anthony@thesite

NicoleAnthony

I am talking about the portfolio shortcode, and we have it on the homepage. when we have it set to 2 columns and 2 projects, the images look blurry, but on the actual portfolio page they look perfect.

moutheme

Hello,

your first request will require a deep modification of some files, so I can’t explain it in few words, and maybe in details it will take hour or more for me to achieve.

For the second – can you please give me an URL?

Thank you!

Hello . Great theme. I have an issue with the background color in the header changes to white when in Mobile view or on ipad. Can you please take a look on a mobile device: I need it to be blue like on a pc: http://www.delaneyinc.net/

Default-user

The header needs to be blue. The main body is white.

moutheme

Now I see, we talk about different things… Just add this code to the Custom CSS box in theme options:

#header { background: #004C7E; }
Default-user

Thanks / that worked

hillking Purchased

hi – i have a followup problem about button target=_blank in the old support forum. can you please answer: http://moutheme.ticksy.com/ticket/104234 . Thanks.

Default-user
hillking Purchased

thanks for your support forum info! i updated to 2.0.1 and the buttons are now working the way i hoped – linking to self not a new page:)

moutheme

You’re welcome :)

nictuason Purchased

How do I set a certain page as a blog page? And can I use a slider of images for my homepage?

moutheme

You can set a blog page in the Settings > Reading. And sure you can use a slider with images fro home page. The best choice will be a Flex slider in this case, instead of Revolution slider.

eled Purchased

Is the theme compatible with WordPress v.3.7 ?

moutheme

Hello,

yes sure. We made a check.

Thanks!

hi,

whenever i try to add a “Awesome Icon” which have a dash in the name, the icon is not imported.

An example is this: icon_class=”trash-o”

I have update to Font Awesome 4.0.0 and still the same. Any idea?

moutheme

Hello,

I just checked and icons with dash are working fine for me. I need a link to see the code that is generated and to find out why it is not working for you.

Thank you.

weslynski Purchased

Hi, was just trying to follow up on the ticket #113867 submitted on your support site. Wanted to see if you could take a look please, it would be much appreciated. Thank you!

Default-user
weslynski Purchased

OK, so I download latest version of theme and re-stalled to check if I could maybe cross reference to figure what was going on. After loading the theme with no revisions just as is it actually has the same header and footer issue in IE8. You can take a look at the link here.

http://terranovapartners.com/dev2/ Please advise on how to correct this issue.

IE8 is not parsing the HTML properly. See how top-bar and sticky-wrapper are not even inside header? header is not a self closing and there is a weird </header/> in there.

Thanks for your assistance!

moutheme

Hello,

IE8 don’t understand the HTML5 tags, so its require JS processing of these tags. This done by the Modernizr library including in the theme, and which is need to be added in HEAD tag, but on your site I see its included in footer, which is wrong. I’m sure this is the reason of a problem, but I’m not sure why you have it in footer, because I clearly see that its need to be in header.

Thanks.

Default-user
weslynski Purchased

Hello moutheme support,

First want to say thanks for you assistance and support addressing the issue that I am having currently with the theme.

And I understand fully the details of your advice but not sure how that bit of code got into the footer instead of the head tag. The version http://terranovapartners.com/dev2/ is installed fresh per theme documentation with no changes? Maybe I’m installing the theme wrong? I will try to re-install once more to see if I get the same result.

Thanks again for your assistance.

janhobo Purchased

Hello,

I tried your template on wordpress 3.7 but it seems not compatible, is that right? when can we expect update for 3.7?

moutheme

Hello,

why it seems not compatible for you – can you explain? Demo is now on 3.7.

Thanks.

Default-user
janhobo Purchased

I can not activate the theme for long time because its a website of a customer so i can’t show you the problem live, but i made a screenshot how it looks. The logo en menu appear smaller then they should, and also the footer is smaller and not correct. two footer widget are displayed above eachother wile they should be displayed next to eachother and the colord footerwidget is to far to the right. Als the page content is to far to the rigth, and the content of the sidebar widget is not shown in the sidebar but at the bottom of the page content. Screenshot: http://www.hobo-online.nl/wp-content/uploads/2013/10/dump.png

moutheme

As I see everything is good. You just need to spent some time to learn the theme better.

Logo and menu menu depend on the value you set in “Theme Options > Header > Header Height” option.

The footer also have a special section in theme options for its management. You can set there a number of columns (widget areas). So if you setup 4 areas you will have 4 columns in your footer. And you need to put each widget in separate widget area to have them in a row.

I don’t understand what you mean here ” page content is to far to the rigth, and the content of the sidebar widget is not shown in the sidebar but at the bottom of the page content”. Do you have a sidebar on that page?

Hey Moutheme,

Could you let me know where to find in the editor how to customize and edit the “Related Projects” to read “Related Press” ?

http://www.goodtimedesignsd.com/portfolio-item/southpaw-social-club-eater-june-2013/

Any help would be appreciated! Thanks!

eric@goodtimedesignsd.com
moutheme

Hello,

you can change this caption using the PO translation file included with theme in framework/inc/languages.

Thanks!

Is it possible with teh button shortcode to have some open in a new window when the link is clicked and have some stay in the same window?

[custom_button color="dark" size="large" link="#"]Register Now[/custom_button]
dstyle76 Purchased

Hi i would like to have 3 different pricing-table, i mean 3 different colours for the price and the button. How can i apply a class to the shourt-code [pricing_table] that permit me to change the colour generated in the generated-option.css? Thank you

moutheme

Hello,

form are created with Contact Form 7 plugin. Make sure it is installed and create your form first, then use a generated shortcode.

Thanks.

Default-user
dstyle76 Purchased

sorry it works was my mistake. How can i overwrite a rule or manage the generated-options.css? For example i would like to modify the line-height of the #page-title.hero-title h1 coding only the style.css. Thanks

moutheme

Hello,

you have a special field in theme options called Custom CSS – add your rules here.

Thank you!

Hi, It’s possible to add a search field in header to next version of this theme ?

Default-user

Please visit www.fastipro.pl for iPhone flex slider problem

Default-user

And please tell me how can I change clients carousel to scroll without stop. Thanks

moutheme

Isn’t it scroll like this now?

Hi, I have a problem with the Nine theme. On a page I’m trying to show only selected categories for the portfolio, but when I put something else than All categories, I have an error message on my sites page, where the filters are. Can someone please help me.

moutheme

Hello,

please sorry for the delay. I just tried on demo site and didn’t get an error – can you please show me the error message? Does the category you setting empty or have posts?

Thank you!

dannyguerin

Please see this image http://pixlvectr.ca/bug.jpg

Theme Updated to v 2.0.1. Details are in the changelog.

genuin4 Purchased

Great Theme so far. I have 2 Issues though. Would be nice if you can help.

- When trying to change the h2-size in Theme Options nothing happens. The same applies to a workaround via custom css

- The ul-Shortcode for a styled list does not style anything

Thanks in advance for your help.

Kind regards

moutheme

Hello,

thank you!

1) Does the other styling options working? Like color change for example? This may be the problem;

2) You need to add a standard WP visual editor list inside of the shortcode to have the styling. In this case the shortcode is just a wrapper.

Thanks!

Default-user
genuin4 Purchased

Thanks for the quick support!

2) Now works perfectly.

1) Other styling options work. It’s just the size of the h-tags that cause some trouble.

moutheme

Tank you :)

I just checked about the H2 font size and it worked fine. Can you please provide me with a URL and tell where exactly it is not worked, maybe it is only in some specific place with custom styling…

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