86 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I don’t know if anyone have noticed but one the home page “Latest Announcements” is speld wrong.

Ware to chance this?

Thank u blessings…

Chimpstudio

noticed ! :) Will update soon thankx

Default-user
olleeder Purchased

2 months later still waiting on an update… Whats the situation like?

Chimpstudio

It will considered a gentle reminder for now. :) Thank you for keeping track of things by the way.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I get a Server Error everytime i try to add a post. How can I fix this?

Chimpstudio

@davetucker6 Please submit a ticket here www.chimpstudio.co.uk/support/ and provide with your URL and login details so that our team can have a look on it and help you in resolving this issue.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

the demo album page it loads all the songs, can you disable this? before I buy would not like to have 30 songs loaded at once.

Chimpstudio

It is not possible to limit the number of tracks. All tracks will be loaded at once.

Default-user

ya that could take forever since they are all audio src, if you have 30 songs that are 10mb each

Chimpstudio

That will be custom work to restrict number of tracks to load. I will not able to offer you with theme. You will have to pay extra to developer to get it done.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
westie68 Purchased

hi i am trying to create a new ticket but it won’t let me-says there is already an open ticket but there isn’t. I want to know 2 things 1. Can i delete the login / register box at the top of homepage? 2. Can i create a static menu item that links only to sub menu pages?

Chimpstudio

You can remove it by going into header.php and removing code for it. You can get the code from this link. http://chimpstudio.co.uk/tf-support//fiona/login%20removet.txlogin%20removet.txlogin%20removet.txt

2. Go to Appearance > menu > add static link and link to any sub page or page.

Default-user
westie68 Purchased

the linked text removes a lot of formatting-i have bodged it myself i think but that link is wrong. Thanks for 2.

Chimpstudio

Please do not remove the whole code, just remove the code for the desired function. e.g Log in area. If you are unable to find that, please reply to the same ticket that you previously created and write your issue there. It will be done by the support team.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
SBMusic Purchased

Greetings i created a support ticket but didnt receive the email with the ID so i can check the status i also filled in the form to get a new ticket

website sweetboxjones.com

please instruct

Chimpstudio

You have been replied at 679478 and 459083 tickets. If there is anything you need to ask, please keep in touch with support.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

My Hosting Provider HostGator upgraded my servers with th elatest PHP. I get this error now:

Warning: Creating default object from empty value in /home4/sparkgfx/public_html/diluzionalent/wp-content/themes/diluzional/header.php on line 624

www.diuzionalent.com

Chimpstudio

Please create a ticket at http://www.chimpgroup.com/support and explain your issue with wordpress login details. It will be resolved.

Default-user

It wont allow me because I have an older ticket open. Very frustrating…

Chimpstudio

If you have previous ticket number or email, just write a reply to that and it will open previous ticket for you. If you do not have that, can you please give me the email that you used to create a ticket? I am unable to fetch any previous ticket for your buyer name “thehatedtox”

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