101 comments found

Your login option is nice! Heads up I do notice that if you hit the X button to close that window after clicking sign in the login box stays put.

Nice work!

But no IE8 in Compatible Browsers? Just want to re-check, because some times ago, a reviewer post a forum thread about requirement of IE8.

Good luck with sales! :)

drrmx Purchased

is there a future plan for the artist section incl. facebooklink and other, etc…or a detail page for a artist with more options and informations like: soundcloud etc…

Chimpstudio

Hi drrmx,

Thank you for getting in contact with us. There are no current plans but we will let you know in future if its done.

If you have any suggestions then please send us an email through TF message system. It will be a pleasure to have your words and suggestions with us.

Best Regards,

ChimpStudio

Hi, nice template. Does it come with a language Mo file?

Also, It would be great if users could register/sign in with facebook. Is the drop down user login box a widget or is it a field in the theme section?

I like to see if I can use http://wordpress.org/extend/plugins/wp-fb-autoconnect/ or another type of facebook login plugin in the login box.

Thanks.

Chimpstudio

Hi Crossfuze,

Thank you for getting in contact with us on themeforest. You can change language from admin > theme options > language sections but first you have to download .mo file for the language then you can upload it and activate it.

If you need further help then we have a special support ticket system. Please contact with our customer representative here www.chimpstudio.co.uk/support/

Best Regards,

ChimpStudio

crossfuze

Great! Just a suggestion… Add Localization/Translation ready to main item details to increase sales :)

I will be back to buy theme.

Chimpstudio

Hi Crossfuze,

It already have this functionality in it.

Best Regards,

ChimpStudio

Hey This Is A Great Theme, But I Cannot Seem To Be Able To Insert Anything Into The Theme. When I Try To Add A Track, Or Change The Background, It Uploads, But Will Not Insert Into The Post. HELP PLEASE!

Chimpstudio

Hi kbainmusic,

Thank you for getting in contact with us on themeforest. I need to check the issue in your website for that i will require the details. Please submit your ticket on our support ticket system www.chimpstudio.co.uk/support/ and mention your query. Our customer support representative will help you out with it.

Best Regards,

ChimpStudio

Hello, is there a light version of the template, and can we change the dark and red colors?

Thanks

Chimpstudio

Hi Crossfuze,

Thank you for getting in contact with us on themeforest. You can change background colors or image from our theme options. We have also color scheme option in our theme options through which you can change the content color of theme.

Best Regards.

ChimpStudio

Hi – I am considering buying this theme – but wondered if you could answer a couple of pre-sales questions?

1 – Gallery – I presume you could have many galleries? Not just one as shown on the demo…?

2 – In a gallery how do thumbnails show up on a gallery page if the mages are different shapes? (ie: some landscape/wide and some portrait/tall) ?

Thanks Gareth

Chimpstudio

Hi gbouch,

Thank you for getting in contact with us on themeforest. You can add as many gallery want as you want there is no limit. Whereas, the thumbnails for gallery page will display in a same defined size in a horizontal line.

Best Regards,

ChimpStudio

i cant find the xml file to import dummy data

Chimpstudio

Hi truemusicvic,

Thank you for getting in contact with us on themeforest. The XML file is included inside the zip file. Please extract the files and search for .xml format.

if you need any further help then please do not hesitate to contact us back. Our customer support ticket system is www.chimpstudio.co.uk/support/

Best Regards,

ChimpStudio

Hello! Great template, thank you. However, this has appeared above the slider on main page:

Warning: Creating default object from empty value in /homepages/30/d467919998/htdocs/wp-content/themes/nitepop/header.php on line 272

Can you tell me how to get rid of this please? Thank you, Fiona :)

Chimpstudio

Hi Fionamcneill,

Thank you for getting in contact with us on themeforest. We need to check your website backend in order to know why this error is occuring. Please create a ticket here www.chimpstudio.co.uk/support/ and mention your querry. Our customer service representative will help you out in resolving it.

Best Regards,

ChimpStudio

Default-user

Hi there, I am trying to create multiple galleries so that those albums are all on the one page. For example, I want a gallery with photos from my band. I also want another gallery with photos from my radio programme etc etc. how do i do this? I want these albums all on the one page so it is easier to navigate. Please help. Thank you, Fiona

Chimpstudio

This option is not added in this theme. We have added it in updated package but update is loaded yet. Please create a ticket and ask for updated package.

Hi Chimpstudio!

I’m really interested in buying this theme, but I’d like to ask first if you have any screenshots or demo from the backend panel, in order to have a look first, because is really important for some of my clients in order yo know how easy is creating pages for them and all that stuff; for example with a graphical page builder with options or just shortcodes…

Furthermore, I’d like to know if I could make a gallery of albums, I mean, like in Facebook where I have my albums page and inside it, I can select one and see the pictures of each album only. I guess it’s possible, but can’t see in the demo provided here.

Thanks! :)

Chimpstudio

Hi,

Thankyou for getting in contact with us on themeforest. We do not provide any outside access of backend. You can watch our theme demo through themeforest only.

Best Regards,

ChimpStudio

Default-user

But can’t you provide any picture or video in your themeforest demo? I didn’t expect a real backend access, but some pictures to see your “Powerfull Theme Options + Page Builder” feature you describe.

Moreover, I’d like to be replied for the second question I asked, please.

Regards, Miguel.

P.S: The slider is broken on smartphones.

I get this warning by installing NITEpop theme: Can somebody help me???

Warning: session_start() [function.session-start]: SAFE MODE Restriction in effect. The script whose uid is 508 is not allowed to access /tmp owned by uid 0 in /public_html/wp-includes/plugin.php on line 406

Fatal error: session_start() [function.session-start]: Failed to initialize storage module: files (path: ) in /public_html/wp-includes/plugin.php on line 406

Chimpstudio

Hi,

Thank you for getting in contact with us on themeforest. In order to check your issue please create a ticket on our customer support ticket system. Our customer representative will help you out in resolving it. Here is its link www.chimpstudio.co.uk/support/

Best Regards,

ChimpStudio

purchase code is not where its supposed to be answer this here since i cant create a support ticket and your documentation is very basic:

the event count down image on your demo is a good size but the event featured image is larger and different scale. how did you get the correct image size for the event countdown? / how did you use a different file? see: http://mojolounge.ca/wordpress/

_jeremy Purchased

cs_tab_item content appears to be breaking things.. sigh.

Something as simple as a list makes the entire content section disappear:

[cs_tab_item title="WHATS IN STORE FOR YOU" tabs="tabs"]
<ul>
    <li>TEST</li>
</ul>
[/cs_tab_item]

Have tried using standard characters as well as escaping them.. What am I missing?

Errors:
Warning: SimpleXMLElement::__construct() [simplexmlelement.--construct]: Entity: line 37: parser error : Entity 'nbsp' not defined in /path/to/dir/wp-content/themes/nitepop/include/short_code.php on line 60

Warning: SimpleXMLElement::__construct() [simplexmlelement.--construct]:    <li>TEST</li> in /path/to/dir/wp-content/themes/nitepop/include/short_code.php on line 60

Warning: SimpleXMLElement::__construct() [simplexmlelement.--construct]: ^ in /path/to/dir/wp-content/themes/nitepop/include/short_code.php on line 60

Warning: SimpleXMLElement::__construct() [simplexmlelement.--construct]: Entity: line 37: parser error : Entity 'nbsp' not defined in /path/to/dir/wp-content/themes/nitepop/include/short_code.php on line 60

Warning: SimpleXMLElement::__construct() [simplexmlelement.--construct]:    <li>TEST</li> in /path/to/dir/wp-content/themes/nitepop/include/short_code.php on line 60

Warning: SimpleXMLElement::__construct() [simplexmlelement.--construct]: ^ in /path/to/dir/wp-content/themes/nitepop/include/short_code.php on line 60

Fatal error: Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /path/to/dir/wp-content/themes/nitepop/include/short_code.php:60 Stack trace: #0 /path/to/dir/wp-content/themes/nitepop/include/short_code.php(60): SimpleXMLElement->__construct('<tab>?<cs_tab_i...') #1 [internal function]: cs_shortcode_pb_tabs('', '<br />?[cs_tab_...', 'cs_tab') #2 /path/to/dir/wp-includes/shortcodes.php(236): call_user_func('cs_shortcode_pb...', '', '<br />?[cs_tab_...', 'cs_tab') #3 [internal function]: do_shortcode_tag(Array) #4 /path/to/dir/wp-includes/shortcodes.php(151): preg_replace_callback('/\[(\[?)(embed|...', 'do_shortcode_ta...', '[cs_tab]<br />?...') #5 [internal function]: do_shortcode('[cs_tab]<br />?...') #6 /path/to/dir/wp-includes/plugin.php(173): call_user_func_array('do_shortcode', Array) #7 /path/to/dir/wp-content/themes/nit in /path/to/dir/wp-content/themes/nitepop/include/short_code.php on line 60
Chimpstudio

Hi jeremy,

Thank you for getting in contact with us on themeforest. You have posted a very long message, indeed every user here knows that we have a support ticket system. If you have posted your message there then you would have been assisted quickly.

Now i will request you to open a ticket here www.chimpstudio.co.uk/support/ and mention your issue there. The reason is that our customer support representative will have an overview on it. After that they will check your back end and the reasons that why this issue is arising, in order to resolve the specific problem.

Best Regards,

ChimpStudio

Hi there,

I’m interested in buying this theme but when viewed on iPhone the image slider on the home page is stretched out forcing the user to scroll to the right. Also the ‘Top’ button is non-responsive on the iPhone – will these be updated soon?

Thanks

Hi there,

I’m interested in buying this theme but when viewed on iPhone the image slider on the home page is stretched out forcing the user to scroll to the right. Also the ‘Top’ button is non-responsive on the iPhone – will these be updated soon?

Thanks

vordik Purchased

Hi there,

Great theme! Just bought it.

I do have one question…I’ve set it up, but the main menu is beneath the logo. On your preview, the menu is beside the logo, to the right. My logo is small, and there are only 5 links in the menu, so I don’t know why the menu can’t go beside the logo.

Can you tell me how to fix this?

Thank you!

Chimpstudio

Hi ragingcamel,

Thank you for getting in contact with us on themeforest. In order to see what is the exact issue which you are facing, i need to have a look at the Url and backend. www.chimpstudio.co.uk/support/ is our customer support ticket system. You can open a ticket and mention your query. Our customer support representative will help you out in resolving it.

Best Regards,

ChimpStudio

Duro- Purchased

I bought the theme and it works really well apart from the gallery. When I click on the gallery menu and then on an image, all of the images are duplicated. What is up with that? Am I doing something wrong? The gallery is set up correctly over at manage gallery, but there it displays duplicate images. Can you tell me how to fix this? Thanks

Chimpstudio

Hi Duro,

Thank you for getting in contact with us on themeforest. In order to see what is the exact issue which you are facing, i need to have a look at the Url and backend.

www.chimpstudio.co.uk/support/ is our customer support ticket system. You can open a ticket and mention your query. Our customer support representative will help you out in resolving it.

Best Regards,

ChimpStudio

I bought the theme but I have a problem. I set the responsive option but the nivo slider in homepage isn’t responsive! Can you tell me how to fix this? Thanks

Chimpstudio

Hi codicezerouno,

Thank you for getting in contact with us on themeforest. I need to check the URL and back-end in order to overview your issues. Please get in contact with customer support on www.chimpstudio.co.uk/support/ . You need to submit a ticket and mention your query. Our customer support representative will help you out in resolving it.

Best Regards,

ChimpStudio

hklfilms Purchased

Hello – just bought this and was customizing as my activated theme. Went back to my old theme and it’s created a -1 after the main .com address which wasn’t there before.

it now states that the file can’t be found and I can’t get the old theme to work. Any idea what’s up?

Here’s the rundown of what exactly I did:

Activated Nitepop as my main theme after putting my site “under construction” with the UNDER CONSTRUCTION plugin.

I went in to add an artist, then added a slider, then got the error that the page could not be found when I went to look at the website.

Deleted both the artist & slider I had created and reverted back to my original theme, and now have the problem I mentioned above.

Any help would be most appreciated! Thanks.

Justin

Chimpstudio

Hi Justin,

Thank you for getting in contact with us on themeforest. In order to look into the issue which you are facing, i need to have an overview of the backend. Please create a ticket here www.chimpstudio.co.uk/support/ and mention your issue with the details of backend. After that our customer support team will be able to handle things in a better manner.

Best Regards,

ChimpStudio

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