124 comments found

This may be a dumb question, but how do I go about importing the demo data?

Default-user

Thanks so much for the help, I typed in this into the Custom CSS options, but it didn’t work:

.body.ss-home .main-header .header { border-color: #ffd050; }

What do I do?

Default-user

I copy and pasted it, so it had the same layout & spacing as well. How can I fix this, so that it works?

Spnoy

Can you please provide the webiste URL so I would be able to check if the Custom CSS is working or not?

Thanks,
Spnoy Studio

spratt504 Purchased

Hello,

Quick question: how can I change the order of the sections on the homepage?

Spnoy
Spnoy Author

Hi there :)

As mentioned in the “Setting up Home” part of the Documentation, You can use the order box (when you’re editing the page) located at the right section of the dashboard to order your child pages (sections).

Cheers,
Spnoy Studio

Default-user
spratt504 Purchased

Gotcha. I saw that in the documentation, but wasn’t sure where the Order box was located. Thanks for the clarification; found and fixed!

aikaokee Purchased

Fullscreen video background doesn’t work on Iphone 5 with Safari.

I saw older comments and you said it was a video plugin issue. Still not working. I need a fix asap!

Thanks

Spnoy
Spnoy Author

Hi there :)

Please note that HTML5 Videos are not auto played on Mobile devices, due the Protection of Bandwidth and Battery. This is forced due all mobile producers, and there is nothing we can do here.

I think the best work around at this moment is to hide the video on mobile devices, You can use the following Custom CSS in your Theme Options for that matter:

@media screen and (max-width: 992px) {
    .ss-videobg-wrapper {
         display: none;
    }
}

Cheers,
Spnoy Studio

Default-user
aikaokee Purchased

Ok it works but now background image has disappeared. How can I show it instead of video background?

Spnoy

Hi :) Really sorry about the delay in your response, The support team was in vacation.

This is a little tricky if you want hide the video and display the image only on mobile devices, I don’t have your website URL, Can u please provide your Website URL so I would be able check it and see if there’s anything we can do?

Cheers, Spnoy Studio

ndejje Purchased

This may seem like a daft question – but I ask prior to purchase; regarding the Spnoy themes Nivan and Ronika.

There are elements of both which I like (such as the colours) – to what extent can the layout and colours be changed? Taking the demo of the Nivan theme as an example, can the header colour (with logo and menu) be changed to a different colour of the background behind the gallery?

Default-user
ndejje Purchased

“add theme” option in dashboard, with the “choose file” & Install Now

Default-user
ndejje Purchased

This forum does not seem to allow the provision of an image – I was trying to edit/build the website offline, locally on my PC…

Spnoy

This is clearly a WordPress issue, Here’s tutorial on how to fix this: http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/

Also I’d suggest that you reinstall the WordPress as well if possible.

Cheers,
Spnoy Studio

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