132 comments found

This may be a dumb question, but how do I go about importing the demo data?

Default-user

Hey, Thanks ok. And I replied back.

Default-user

The new youtube and instagram icons works great! Thank you!

I also noticed that the real problem with mobile version is that its not resizing properly. When I view the demo version on themeforest through my phone the layout looks great! But when i’m viewing my website on my phone, its completely zoomed in. How can this be fixed? I attached images to an email I sent you, so you can see what I am refering to. Thanks again!

Spnoy
Spnoy Author

Hi there :) Really sorry I was not available for some days. We’ll get back to you as soon as possible.

Cheers,
Spnoy Studio

Hello,

Quick question: how can I change the order of the sections on the homepage?

Spnoy

Hi there :)

As mentioned in the “Setting up Home” part of the Documentation, You can use the order box (when you’re editing the page) located at the right section of the dashboard to order your child pages (sections).

Cheers,
Spnoy Studio

Default-user

Gotcha. I saw that in the documentation, but wasn’t sure where the Order box was located. Thanks for the clarification; found and fixed!

aikaokee Purchased

Fullscreen video background doesn’t work on Iphone 5 with Safari.

I saw older comments and you said it was a video plugin issue. Still not working. I need a fix asap!

Thanks

Spnoy

Hi there :)

Please note that HTML5 Videos are not auto played on Mobile devices, due the Protection of Bandwidth and Battery. This is forced due all mobile producers, and there is nothing we can do here.

I think the best work around at this moment is to hide the video on mobile devices, You can use the following Custom CSS in your Theme Options for that matter:

@media screen and (max-width: 992px) {
    .ss-videobg-wrapper {
         display: none;
    }
}

Cheers,
Spnoy Studio

Default-user
aikaokee Purchased

Ok it works but now background image has disappeared. How can I show it instead of video background?

Spnoy

Hi :) Really sorry about the delay in your response, The support team was in vacation.

This is a little tricky if you want hide the video and display the image only on mobile devices, I don’t have your website URL, Can u please provide your Website URL so I would be able check it and see if there’s anything we can do?

Cheers, Spnoy Studio

ndejje Purchased

This may seem like a daft question – but I ask prior to purchase; regarding the Spnoy themes Nivan and Ronika.

There are elements of both which I like (such as the colours) – to what extent can the layout and colours be changed? Taking the demo of the Nivan theme as an example, can the header colour (with logo and menu) be changed to a different colour of the background behind the gallery?

Default-user
ndejje Purchased

“add theme” option in dashboard, with the “choose file” & Install Now

Default-user
ndejje Purchased

This forum does not seem to allow the provision of an image – I was trying to edit/build the website offline, locally on my PC…

Spnoy

This is clearly a WordPress issue, Here’s tutorial on how to fix this: http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/

Also I’d suggest that you reinstall the WordPress as well if possible.

Cheers,
Spnoy Studio

Hi there, first of all Nivan is really great theme! I was wondering if it’s possible to autoplay ‘royalSlider’ on portfolio pages? Right now is necessary to click on image to slide to the next one. Example: http://www.ssquared-studio.com/proposals/ssquared-studio/portfolio/food-photography-2/ What line/code and where I should add? I will appreciate any help with that. Thank you, Slavo

Spnoy

Hi there :)

Please navigate to “wp-content > themes > nivan > js” directory and edit “custom.js” file. Not go to line 407, You would see something like: “usePreloader: true,” now add the following code to the end of that line:

autoPlay: {
    enabled: true,
    pauseOnHover: true
}

Save the file and you should be done. Please let us know if you were having problem with this.

Cheers,
Spnoy Studio

Default-user

Thank you so much for your help! Worked like a charm:) Thanks again! Fantastic support. Cheers:)

Spnoy

You are very welcome :)

djulro Purchased

G’day mate,

Nice template and nice work, congrats ! I can’t upload a logo… is it due to the new version of wordpress 4.0? Same for the fav icon… I use to do it before.

Help me please ! cheers,

Default-user
djulro Purchased

thanx for your reply, ok then I restart from the beginning (wordpress account) and I can upload the pic but when I click I have no pic…

Default-user
djulro Purchased

Still not work after installing Mamp, wordpress 4, Nivan and only your plugins… check it, please !

Spnoy

Can you please provide a WordPress access for us so we would be able to check this? You can use our contact form here for contacting us.

Hi there, before I buy can you please tell me if this theme will work on a wp multisite structure?

Thanks, what to buy asap!

Spnoy

Hi there :)

We didn’t test Nivan on a MultiSite structure so I can not give you 100% guarantee but I did a quick test and it seems it’s working fine. All the websites on multisite structure seems to be working as expected.

Cheers,
Spnoy Studio

Hi,

From a portfolio thumbnail, I’d like to open a lightbox that features a Soundcloud embed / another kind of iframe other than the “featured video” option. How can this be done? What files would I need to edit?

Thanks!

- Ben

Spnoy
Spnoy Author

Hi there :)

I’m really sorry but the plugin that we use for the Popups doesn’t support soundcloud. If you really need this you should consider hiring a web developer so you could have all the changes you need the way you want them.

Really sorry about this, I wish I could have help you more with this.

Cheers,
Spnoy Studio

Default-user
BenGiroux Purchased

I am a web developer, so I’m happy to edit the necessary files. What specific PHP / Javascript files handle the popups? I can’t seem to find it in the file structure of the theme. If you can point me in the right direction, I’ll attempt to edit this functionality. Let me know, thanks!

Spnoy
Spnoy Author

Hi there :) Really sorry for the delay in your response.

I did a check this again but the Plugin doesn’t support it at all, However according to author you are able to add the service that you want (soundcloud).

The documentation for this is available here: http://dimsemenov.com/plugins/magnific-popup/documentation.html#iframe_type

The magnific-popup plugin is included in “plugins.js” file located at “wp-content > themes > nivan > js” and the code where you execute magnific-popup on portfolio is located at “wp-content > themes > nivan > js > custom.js” line 340 until line 353.

Let me know if I could help you more.

Cheers,
Spnoy Studio

Studio168 Purchased

Hi Guys ! First ! Thanks for the great work you did on this theme, my website gonna be ready in a week because of your great job.

But… I’ve a question I need to do a Services section like on your demo page I need 4 icons in the secion so i did the trick with doing a 4 columns thing and adding 4 single icon box inside. But i’ve two questions I really really dunno how i can upload my icons (format, method) coz the code line ask me for a “Icon Name” and it dunno how to do it or set it up

Second questions, in this page http://demo.spnoy.com/nivan_multipage/?page_id=503 You show different icon box designs, but i dunno how i can have the same result than your, the one whithout square on the icons. (second one)

Thanks by advance

respects for france

Spnoy
Spnoy Author

Hi there :) I apologize about the delay in your response.

The icon names are available in your download package at “Assets > Retina Icon Names > index.html”.

You can set different types to your [ss_icon_box] shortcodes like so:

[ss_icon_box Title="Your Title" type="1"] Your Content [/ss_icon_box]

[ss_icon_box Title="Your Title" type="2"] Your Content [/ss_icon_box]

[ss_icon_box Title="Your Title" type="3"] Your Content [/ss_icon_box]

Cheers,
Spnoy Studio

Hi, I bought your theme and I have problems setting up portfolio, you have an easy tutorial for me to make the portfolio?

thanks

Spnoy
Spnoy Author

Hi there :)

Have you read the Documentation that comes with the Theme? It is located in your Downloads package at “Documentation > Nikka > index.html”.

You can also import the demo data that comes with theme so you would get the exact website as our Demo Site, This way setting up the website would be a lot easier for you.

Cheers,
Spnoy Studio

spratt504 Purchased

Hello, Thank you for this beautiful theme! I love it very much for displaying my portfolio.

I have one question for you: in the portfolio section, is there a way to disable the “Most Recent Projects” section that appears in the lower area? Example: http://debwilker.com/portfolio/michelle-pfeiffer/

Please let me know. Thank you!

Spnoy
Spnoy Author

Hi there :)

Yes you can disable it through your Theme Options at “Dashboard > Appearance > Theme Options – Portfolio”, Here you can disable the “Related Portfolio” switch.

Cheers,
Spnoy Studio

eustariz Purchased

Hi, this is maybe a dumb question but I am not expert in CSS…

Is it possible to modify the CSS so that when I scroll down in my site the header does not follow ?

Spnoy
Spnoy Author

Hi there :)

This is available as an option in your Theme Options, Please just navigate to “Dashboard > Appearance > Theme Options – Header” and turn off sticky header.

Cheers,
Spnoy Studio

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