132 comments found

Some pre-purchase questions. I really like the theme but the video background version doesn’t seem to work very well. It doesn’t resize properly, especially on iPad or on my phone, it looks really odd. Will there be or is there all ready a fix for that? Or is it possible to direct desktop computers to the video version and tablets and phones to the slider version?

Thanks in advance and keep up the good work.

Brandstichting

And another question, just to be sure. Can you easily combine the elements from the different examples (1 page gallery, 1 page slider, 1 page video) to one site. So take the header and about page of the videopage, the portfolio of the slider page, and the blog timeline from the gallery page?

Spnoy

Hi, Thank you so much for your interest in Nivan :)

Yes, We’re aware of this problem and are working on it, And yes, You can easily add different sections to you Home page.

Let us know if you had any other questions.

Cheers,
Spnoy Studio

Brandstichting

Thanks for the quick reply!

Hi, I have purchased your theme and I have one question to mosaic gallery on homepage … Can I select which portfolios I can show? e.g. only portfolios with an particular tag.

Default-user

Thank you for your answer but in the homepage article isn’t shortccode of the gallery. How can I set pparticular portoflio on the homepage gallery? Thanks

Default-user

I have discovered it already

Spnoy

Glad it’s solved :)

Hi Again,

I think this might be my last question. I’m having an issue with the portfolio . I’m trying to have it not display a certain category(ie. the ones in the mosaic) by click on the check box near the one i would like to be hidden, but it still seems to show on the portfolio. Is there any line of code i can possibly add to it to fix the error? site is test.bvew.net/deals

lockedvolt

i’m trying to add it anywhere on the page that uses the shortcode. for example, the mosaic hypelinks or the team social accounts.

lockedvolt

Also that shortcode cat_slug isn’t working as well. i can add the link of code to fix the problem. we are looking to launch this site tonight i just need help locating where to update the proper code to fix these errors.

Spnoy

Changing those links to be target=”blank” is not available as an option yet, We’re looking forward to add this in the next version along with much more changes.

cat_slug parameter should work perfectly as we have tested this before and we have customers using it right now, There might be something wrong in your shortcode, Would you show us what code are you exactly using?

I have installed the theme and imported the demo content. The section (Gallery) below the Menu is not appearing. I see a page (under the parent page Home) Spnoy Exclusive Gallery with the short code: [ss_mosaic_gallery] but still nothing appears on the home page.

The website link is: http://argus.jaysocial.com/

Spnoy

Hi, Thank you so much for purchasing Nivan, We truly appreciate your choice :)

Do you have any Portfolio Posts? Are those Portfolio Posts have a Featured Image set? Have you tried changing Featured Image to a New image and see if the problem still exists?

If so and the problem still exists, Please contact us using our contact form here and provide WP/FTP Login Information so we would be able to login and see what is wrong.

Cheers,
Spnoy Studio

Default-user

I have already sent the WP login information through the contact form link you mentioned. Please reply so that I can send you the FTP information. Thank you.

Spnoy

Hi,

A response has been sent to your email, Please check your inbox :)

Cheers,
Spnoy Studio

JrM76 Purchased

Hi ! :D

Thx… Where can I change the numbers of column in “services”, there’s acutally 3 columns and I wan’t 4 ?

Thx a lot.

Spnoy

Hi there :)

The “Iconbox Slider” does not support 4 columns yet, But as an alternative you can add 4 Columns to your page and then add “Single Iconbox” to those columns, This way you will end of with 4 Iconbox in a row similar to what you want.

Side-note; You can easily use the Editor to generate the required shortcodes.

Cheers,
Spnoy Studio

Hello Spnoy,

is it possible to make NIVAN multilanguage? Or does it easily work together for example with the qTranslate plugin?

Michael

Spnoy

Hi there, Thank you so much for your interest in Nivan :)

Nivan is multilingual ready, In fact the po/mo files are available too for Translating. We have not tested Nivan with qTranslate so I can not be 100% sure, But Nivan was developed with best practices and standards in mind so if the Plugin is following that too there should be no problem.

Let us know if you had any other question.

Cheers,
Spnoy Studio

Default-user

Thanks for your reply. I’m on the point to buy your theme. Two last questions: 1. Is it right that a visitor of the site can choose the language? Is there for example a flag button that I can place on the front-end to let a visitor choose his language? And second question: Are there different tabs and fields for the different language content?- How does the Admin work to add different language content? Thanks. Michael

Spnoy

What you’re asking is not something that a Theme has it built-in, It’s the Plugin job to do this, For example WPML Plugin (Premium Plugin) will handle translation the way you desire, and it has different tabs and fields for the different languages.

I’m not entirely sure about qTranslate Plugin, But it should be similar to WPML too. And as I said Nivan was developed with standard multilingual coding so there should not be any major problem in the way.

Let us know if you had any other question.

Cheers,
Spnoy Studio

Hi,

This is a pre-purchase question! Do you guys have a money back guarantee if I end up being unhappy with your theme? Also, how user friendly is your theme? On a scale from drag and drop site building to writing code, how much work am I going to have to put into customizing and finishing my website?

Thanks so much!

Spnoy

Hi,

Themeforest doesn’t have any refund policy and therefore there is no money back guarantee and it’s not really up to us either because we are not able to do such thing.

Most pages are build by selecting Templates, Home pages are made through the shortcodes which you can generate using the Shortcode Generator in the editor, You should note that there is no drag&drop functionality available.

Let us know if you any other question :)

Cheers,
Spnoy Studio

I really love the look of this theme, but I’m wondering, how customizable is the home page? I’m looking for a theme that can show off different blog posts from the home page and I’m wondering how easy this would be with Nivan, since it’s built primarily as a portfolio type theme.

Spnoy

Hi, Thank you so much for your interest in Nivan :)

Well there is two shortcodes available for showing off blog posts, Blog teaser and Timeline blog shortcode, You should check out the Demo websites and see if it does cover what you want.

Most pages are build just by selecting Template, Home pages are made through the shortcodes which you can generate using the Shortcode Generator in the editor.

Let us know if you had any other question :)

Cheers,
Spnoy Studio

Default-user

Awesome! I was browsing the other demos and I think that’ll work! One more question. Is there a way to fix the menu bar to the top? I love the way it looks but I don’t like how it’s always visible. Thanks!

Spnoy

Yes, This is easily possible through the Theme Options in your WordPress dashboard.

I purchased and downloaded the template but when installed it in Wordpress I continue to get the following message: Theme install failed.

The package could not be installed. The theme is missing the style.css stylesheet.

How can this be resolved asap?

Spnoy

Hi, Thank you so much for purchasing Nivan, We really appreciate it :)

You are uploading the wrong file, You should not upload your download package, First extract it and then upload the Theme package inside it.

This question is also answered in the FAQ section of the Documentation.

Cheers,
Spnoy Studio

EricvZ Purchased

Hi there, I don’t get the slider work properly. Please can you help me get i right. I upload all the demo files and read all the instructions. www.dagzorg.com thanks in advance Eric

Spnoy

Hi EricvZ, Thank you so much for purchasing Nivan.

I see in (www.dagzorg.com) that the Slider is working fine, What are you exactly having problem with?

Default-user
EricvZ Purchased

I tried for more than a week.. but it finally works. thanks to a item before.. i replaced plugins.js. so you help without knowing ;-)

Spnoy

I’m glad it’s solved :)

You can also update to the latest version of the Nivan and enjoy from all the new changes.

Cheers,
Spnoy Studio

Hello again!

In the about area, there is room for 3 profiles. I deleted one because there is only two of us and the two boxes are fixed to the left side. Is there a way I can center them? I may be looking over something..

Andrew

Spnoy

Hi there :)

This easily possible by using Custom CSS, Please use the following Custom CSS in your Theme Options:

.team-members {
    width: 100%;
}

Cheers,
Spnoy Studio

Default-user

awesome. thank you so much! Love the theme so much. keep up the good work!

Spnoy

You are very welcome, We really appreciate if you could also give Nivan a review from your downloads page.

And as always, Let us know if you had any other questions :)

Cheers,
Spnoy Studio

Thanks so much for your help. We love your theme! Just came up with an error with the pricing table. doesn’t seem to work or show up. please check out bigvisionemptywallet.com/register to see what i mean. At one point it was appearing but now it’s not. any reason why this may be happening?

Spnoy

Hi, Thank you so much for the kind words :)

I see that the Pricing Tables are showing up in that page, Are you still experiencing that problem?

Hey Guys,

Was wondering is the theme works with WooCommerce?

Thanks Aaron

Spnoy

Hello there,

Nivan is not yet WooCommerce compatible, But there’s chance we’re gonna to add this in the future.

Cheers,
Spnoy Studio

Hey ! Your theme it’s great, but i have few question :

1/ On this demo when i us firefox the pagelayout have a offset to the right when i scroll this bug is fix now ? 2/ On Chrome when i click to an image of portfolio there is this message “The message could be loaded”

3/ Also i want to know if there is a possibility to have a lightbox when we click on an image on horizontal gallery like portfolio ? 4/ If the timeline was filterable and if we could put block on center or only left,right. 5/ Can i use page “SERVICES” many times on a ONE PAGE like “marketing services” block with own logos and describes and under graphics services with other logos and describes inside an other block ?

Thank you so much by advance your theme is great.

Spnoy

Hi :)

1. This is strange, Can you provide a screenshot of the problem?

2. I was not able to find this issue, Where do you exactly click that you’ll get this message?

3. This is the feature we are working on it right now, So stay tuned :)

4. Sorry, This is not possible.

5. If I understood your question right, Yes you can use the Iconbox slider (in services section) as many times as you want, You should note that you can not yet use your own PNG images in Iconbox slider, and it only support the +1400 icons that comes with the theme.

Thank you so much for your kind words.

Cheers,
Spnoy Studio

Default-user

Hi :)

Thank you very much for your reply.

I have question about Horizontal Portfolio : - Is it filterable ? If it’s filterable can i assign many category to each picture. - The overlay color when the mouse is over is customable per picture ?

- Can we change the blank size between the image for example if we want there is no space between the images ?

Thank you by advance

Have a nice day

Spnoy

Hi,

1. No, Horizontal Portfolio is not filterable, and Yes the overlay colors are fully customizable.

2. I don’t think that would be possible, Sorry.

Cheers,
Spnoy Studio

quipios Purchased

Hi, We are getting the responsive layout but we are looking at our page in a desktop. This was initially happening only when we used Firefox, but now it’s happening with Chrome and Safari as well. Could you please let us know what’s wrong? Thank you :)

Default-user
quipios Purchased

Hi, yes that did it for Chrome and Safari, however, the problem persists in Firefox!

Default-user
quipios Purchased

We reinstalled the theme and the problem is only solved in Safari :(

Spnoy

This is really strange, Have you tried clearing the browser cache? You can use CTRL+F5 for refresh in Windows for this matter.

Help! I can’t figure out how to make my Revolution Slider Homepage FULL SCREEN (going to the very top) as shown in the NIVAN demo. While I have successfully set my Home to be a series of Slider images, there’s still a green band on top with a white band just below and THEN my Revolution Slider content. But I would love it to look like the NIVAN demo, with my content starting at the very top, with the menu text over that full screen image. How do I do this?

Spnoy

Hi,

OK, We received your ticket and will process that as soon as possible, Thanks for your patience :)

Cheers,
Spnoy Studio

Default-user

Reconfiguring the Parent-Child relationship made it work. Thanks for the tip!

Spnoy

Glad it’s solved :)

Hello,

Can this theme work with the wordpress multisite feature?

Regards

Spnoy

Hi,

We have just installed Nivan on a WordPress Multisite a few days ago and it seems to be working fine. All the functionality & features of the Theme are working as they are supposed to.

Cheers,
Spnoy Studio

Hi, very great theme! I have question: I can’t undestand the use of portfolios… when I create a portfolio, where I can get relative shortcode? In the editor I’v found the insert portfolio button, but which parameters I insert in? In the documentation there isn’t any information.

Thanks,

Matteo

Spnoy

Hi, Hi, Thank you so much for purchasing Nivan, We really appreciate it :)

The relative shortcodes for Portfolio is in your Editor, Just add your Portfolios and then use one of the Shortcodes in the editor (like: [ss_mosaic_gallery] or [featured_gallery]) to display your Portfolios.

If you are still having problem with this, Please be more specific about the shortcode you are having problem with.

Cheers,
Spnoy Studio

Hi, I have added page links to the services iconbox and the link only appears on the first box, the following icon boxes have a # as the link, please advise..

Spnoy

Hi, Thank you so much for purchasing Nivan :)

Can you provide the shortcode you are using so I would be able to check it first?

zerodotnine

Just spotted the mistake ;)

Spnoy

I’m glad it’s resolved :)

I would love to replace the NIVAN logo in the upper left with my own logo. However, whenever I upload a logo (in the Theme Options section of Appearance), I can not find a way to make it an outline only—as the NIVAN logo is. That is, even after trying to import a TIFF with a separate layer, or a file with an alpha channel, I still get a big, ugly, box, rather than the elegant “outline” version seen in the NIVAN demo. Is there a particular sort of art file that will accomplish this? Thanks!

Spnoy

Hi,

There is no need to upload TIFF format, You just need to upload your logo as a PNG file and make sure the dimensions are just what you want.

Cheers,
Spnoy Studio

Default-user

The PNG worked! Fantastic! Many thanks!

Spnoy

Glad it’s resolved :)

by
by
by
by
by
by