Please, could you tell us if support costumer forum is working?
Hi, We really apologize about the delay in your response.
The support forum is working fine now.
Nay idea how to embed a youtube fluid but not 100% width ?
I looking for somthig really simple :
A centered Youtube embed with a max-width of 560px;
I’m having trouble customize the class .fluid-width-video-wrapper
Hi, We are really sorry about the delay in your response.
The .fluid-width-video-wrapper is a auto generated class, So I don’t think editing it would be a good idea.
Have you tried using a YouTube iFrame that is customized to your needs?
Hey! I was wondering a couple of things about the team-member code.
First, Is there any way to make the pics and effect smaller than 372×372px (not change for all theme, but rather for specific “team-members)?
Second, I want to add an email icon (like the one you can put on the footer) right next to the twitter and Facebook icons. Is there any way to do that?
Hope you can help me out.
Hi, Really sorry about the delay in your response.
1. Changing the team-members size for specific team members is not possible.
2. This is not available right now, But this is good suggestion, We will definitly gonna add this in the next version.
I want to buy the theme, but I have some questions. in home-style gallery, the size of the post / pictures can be defined by the panel or is automatic? in one page theme can create a page in the portfolio as a multi-page theme? in terms of seo site is optimized? In ie8 the site is obscured or has only navigation problems? With the purchase of the subject is given both versions is that one multi page?
Yes, You can select what size you want for your Mosaic Gallery.
I’m not sure if I did understand your question, But you can have Multiple one pages if you want.
Nivan was developed with best practices of SEO in mind, Now it’s all up to you to fill the websites with great content Also you can use the SEO plugins if you want.
Nivan is IE9+ compatible as it’s noted in the Item’s description as well here.
You will get the Full Theme Package which you would be able to create one page or multi page webiste.
Thanks another question: the image gallery that opens to pop up where it takes pictures? Article internal or images featured post / portfolio?
For Spnoy Mosaic Gallery you can set the pop up image other than Featured Image, And for Featured Portfolio (2,3,4 columns) the pop up image is your Featured Image for that Portfolio post.
Hello i need to hide author and date from posts, so how to do that?
Are you talking about Blog Classic type?
Hello i’ve solved, with css. I’ve to ask you something about the portfolio, i will send you and email relative. Thanks for now
I’m confused about the icon links. Specifically this style of code from your demo contact form page…
[ss_icon_link name=”icon-facebook” link=”#” size=”small” type=”3”]
I want to link to my external social media URLs but when I replace the ”#” with the web address it always adds my sites URL before it. So… it’s making a link to (www.mysite.com/twitter.com/mytwitterhandle instead of twitter.com/mytwitterhandle.)
How do I make it stop adding my sites URL?
Your link should have a http:// at the beginning, Otherwise it is not a link and wouldn’t redirect you to that page.
I am an unrivaled buffoon. Thanks!
You are welcome
Sent you a message on your support forum, no one has gotten back to me. Are you able to please help me with the following?
1. How do I change the team pictures so that they are both in the middle of the page? I have created two columns with one team pic in each. How do I make the one on the left go towards the right-middle of the screen? I am struggling to float it there. Here is my website: http://preview.agletinteractive.com/theCounter/
2. For my gallery (portfolio) how do I remove the link icon with the divider – so that there is only the zoom or lightbox icon and name underneath? Link: http://preview.agletinteractive.com/theCounter/gallery/
Thank you very much for your help,
I appreciate it.
We have answered your message about 3 days ago, Please view it here.
Hi, I saw it now – apologies for that. Thank you very much for the reply.
You are very welcome
I want to known if it is possible to create a slider with nearby images on left and right ?
Here is an exemple http://www.daniellafreniere.com/navigation-visuelle-dans-itunes-7
Hi there, Thank you so much for purchasing Nivan, We really appreciate it.
Sorry the Revolution Slider plugin doesn’t have the capabilities to create such slideshows. These types of sliders are unique and usually appears in the Themes that requires them in design matters.
Oki, thanks you for taking the time to answer me.
May I know if I can add the homepage background image???
oh I found the area to insert the background image already. Thanks!
Glad to know Let us know if you were having problem understanding something.
I am writing to ask that you update your theme to allow the masonry homepage to link to items from other areas than just the portfolio.
I am also hoping that you can allow other fonts to be used more easily.
Thank you. I like this theme.
Hi stephaniew Really sorry about the delay in your response.
Currently we don’t have any plan on creating a Spnoy Masonry Gallery that pulls from Blog, but we will do this if we get enough requests about it. Also you should know that you can use the “Link to” option to link your mosaics to other web pages other than portfolio.
We would definitely consider your suggestions, Thank you.
Hi, please assist with the following:
This is my site: http://preview.agletinteractive.com/the_counter/
When on certain pages like Menu and Contact if you click on “Home” menu item it wont link to home?
Instead it links to #home, like: http://preview.agletinteractive.com/the_counter/contact/#home
As promised we’ve been working on this, Please do the following task and see if the problem goes away or not.
Navigate to “wp-content > themes > nivan > lib > functions” directory and edit the “menus.php” file, Go to line 55 and change the ” !is_page_template(‘template-home.php’) ” to ” is_front_page() ”.
Please let us know if this works for you or not.
Hey there, unfortunately it doesn’t work? Can i email you the menu.php file so you an see if I have done it correctly. Alternatively you can email it to me? firstname.lastname@example.org Also, how would I go about changing this in the child theme? Don’t want to keep having to do it if I update the theme.
Thank you very much fro your help
Yes, It would be great if you could email us that. You can use our contact form here for that matter.
1.Could you add ‘like” features with sorting and ranking ?
Currently we don’t have any plan on adding rating features to Nivan Theme, But will do this if we get enough requests about it.
Sorry to hear that .Do you have any links of websites using your theme ? Thank very much !
Sorry we don’t have addresses of websites using or theme right now.
we bought the theme, in tablet and phone, the image of effect parallax don’t resize. this is a proble, how can we solution for it?
The Parallax Effect are disabled in Phones/Tablets due to Performance Issues that may result the device’s browser to slow down or crash.
But If you want to enable it anyway, Navigate to “wp-content > themes > nivan > js” directory and edit the “custom.js” file, Go to line 65 and change the ”!is_mobile” to “true”, Save the file and you’re done.
I just updated Wordpress and nou i’m missing de short codes in the editor..
“The following plugins need to be updated to their latest version to ensure maximum compatibility with this theme: Nivan Custom Post Types and Nivan Shortcodes.”
is there a update coming for?
kind regards Eric
Please read the FAQ section of the Documentation on how to update the plugins.
Please click on the Kitchen Sink button (Alt + Shift + Z) so you would be able to see the shortcodes.
I need to know is the woocommerce plugin is compatible with this theme and what is her appareance.
Hi, Glad you are interested in.
Maybe we will have it for next updates, but currently it is not.
Hi m8ts. have problem on iphone devices. Here screenshot. same on your demo.
Thank you so much for reporting the issue, we will inspect this issue ASAP.
Hi. any progress with it?
It seems that the Video Plugin that we used has some problem with iOS Safari, We are still trying to resolve it and we will release an update as soon as it’s finished.
Your feature list says: “Embeding Videos [ YouTube, Vimeo, ... ]”, but you should say that this embed function doesn’t work for the home page background video. I purchased this theme specifically for that purpose in order to load from Vimeo’s servers instead of mine.
I answered your question back in the support forum.
How can I add a Skype icon in to the team image?
This requires some minor theme modification, Please contact us using our contact form here and we will do this for you.
Can somebody help me out?
Parallax Effect for a background image works nice on a desktop, Android phone or tablet/iPad, but not on my iPhone5… On my iPhone5 it zooms in on the picture which becomes blurry. Turning the Parrallax Effect of shows the background good and sharp again, but I do want to use the effect for a nicer look.
How can i fix this???
I answered your question back in the Support Forum in your topic.
Hi! I have purchased for a portfolio website development. However, we found that the portfolio page thumbnail size of photos is not the same with each other (but all the featured images are 520X520px). Can you help me to check?
Please kindly tell me how I can send you my website and login.
You can use our contact form here to contact us. Also please provide more information about your problem so we would be able to help you out better.
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