56 comments found

Hi! First of all I have to say this is a SUPERB theme! And a must-buy!

My question is… I can’t find the page for displaying a video in the homepage. I have home-3 which is a slider but no video like the one I see in the demo… Am i doing something wrong? All I want is to have a youtube video displayed as soon as the page loads…

krisstoff
krisstoff Author Team

Hello and thank you!

In live preview video is placed in home-3. In your package which was downloaded from ThemeForest – it’s first home.html Fullwidth video is created by Revolution Slider.

Hi there,

Love the theme! Fantastic job! Beautiful design and very intuitive. Amazing work.

I’m also having issues with displaying a video. Even the first home doesn’t show the video background when opening the page locally. I haven’t even edited the file yet to include my own video, it just doesn’t seem to work. It only seems to show the “placeholders/revoslider/video-cover.jpg” image. Any idea what the issue may be?

Many thanks in advance!

krisstoff
krisstoff Author Team

Hello and thank you!. Please start a support ticket at http://rascalslabs.ticksy.com/ and provide URL to your installation. We will have to look at it.

I downloaded this theme ready to work on it. I haven’t configured ANYTHING yet but no content is loading on any pages :/ tried to find a solution but cant find anything!

Can someone help please? would be much appreciated to see whats wrong with the download file and how to fix this.

www.razofficial.com/new/index.html

krisstoff
krisstoff Author Team

Hello and thank you for choosing our theme. Please start a support ticket at http://rascalslabs.ticksy.com/. Please note that our technical support working hours are 8:00AM – 4:00PM (GMT +1) on workdays (Monday to Friday excluding public holidays).

Default-user

Thank you, I have already submitted a ticket :) Hopefully someone will be able to help!

Great template! What do I have to change to make this load pages/page.php instead of pages/page.html?

Thanks in advance, -Scott

scottexpo

I figured it out … I just needed to to change the extension to php instead of html in the check_hash and show_content js functions. Good to go! I also changed it to except either php or html.

krisstoff
krisstoff Author Team

Hello and thank for using our theme. I’m glad that you’ve sorted it out. If you will have any more questions please ask at http://rascalslabs.ticksy.com/. Best regards.

hi, great theme congratulation … i got a 2 presale question : on smartphone – i have a iphone 4s – when i open the menu , and pressed a section button , the menu doesn ‘t close automatically .. and to close it i need to re press the menu icon.. is it possible to have the menu close automaticall once a menu button is pressed? Same thing on ipad with the extended menu .. after you click on a submenu button it doesn’t close it

is it possible to have the track autoplay as soon as you open the site? tnx

krisstoff
krisstoff Author Team

Hello. As I see you’ve already completed purchase. If those questions are still important to be answerered please start a support ticket at http://rascalslabs.ticksy.com/ . We will take it from there.

kreativebit

ticket is already been opened #339606 a day ago … but is regarding that your theme doesn t work on safari .( and conseguently on ipad iphone etc) . let s try to sort that quite consistent problem first quickly otherwise is no point to sort out other minor problem

hi i purchased the theme but is not working in safari 7.1.2

krisstoff
krisstoff Author Team

Hello, thank you for choosing our theme. As I see you’ve posted ticket already. Please hold response will be ready soon.

kreativebit

sorry & apologize it was my mistake the theme works perfectly .. just a internet plugin preference (FYI it was a energy saving disable internet plug in ticked in my safari . ....cant believe it !!! )

lachaca Purchased

hi kristoff very nice theme. i’m happy but one question: where is the file for my translation to german (like .po in wordpress) thanks and best regards Marcel

krisstoff
krisstoff Author Team

Hello and thank you for using our theme. HTML templates does not have localization system like you can use in WP.

lachaca
lachaca Purchased

ok that’s not good, but not so badly. thank you for the fast support.

nice day und a good start in the new year.

Marcel

krisstoff
krisstoff Author Team

Sorry, but can’t help here.

Thank you for wishes and each other!.

I’d like a refund as i thought this was a wordpress theme and i have no use for an html template.

krisstoff
krisstoff Author Team

Sorry Sir, we are aware of that and we really appreciate interest in our themes. We cannot speedup some processes – we are small company and we do not have army of designers, unfortunately. Our current project – Spectra WP (realease planned within 2 weeks) is overwhelming in its complexity but it’s our first project with Visual Composer used. We hope to use it more often and implementing it in future will be much faster process than currently is.

Default-user

Most definitely. Coming from a person who’s run a edm site for some time now, Noisa is your best theme, in my personal opinion. It has everything

krisstoff
krisstoff Author Team

Thank you, we appreciate that :)

Wow, Spectra (WordPress theme) looks so awesome!

http://goo.gl/dt3VJX

Have been waiting for something like this like forever! ;)

Please notify me when it will be released & I will buy it in a heartbeat, thanks & keep up the good work!

Best regards,
keyhanjun

rascals

Hi, SPECTRA WP is available to buy http://goo.gl/DROgLd Thank you!

cronerd Purchased

Hello – how do I play a live radio stream with your Scamp Player?

I read that i need to create a text file, put the radio stream URL like this: “File=http://radio1.com" and then save it as a .pls file but that isn’t working.

Can you assist?

krisstoff
krisstoff Author Team

Hello, thank you for using our theme. Please ask via Ticket at http://rascalslabs.ticksy.com/

Hi I was looking at this theme to buy in several browsers and i noticed that on the latest safari 8.0.2 on yosemite os, if you go to a page and then go to another page you cant get to the previous page again. Can you please let me know if you are going to fix that soon?

krisstoff
krisstoff Author Team

Hello, thank you for notifying us. At the moment we have to wait on proper device for testing, in previous Safari versions Noisa works ok.

If you wish to wait so we can verify that issue please start a support ticket at http://rascalslabs.ticksy.com/ or contact us via email office(at)rascals.eu

Default-user

Thanks for your reply krisstoff. i also noticed on your site demo that when you click on the soundcloud playlist tile nothing plays on the player… could it be a soundcloud problem?

krisstoff
krisstoff Author Team

Yes, possibly. It has issues sometimes. To make sure please check on this live preview from our other theme http://themes.rascals.eu/spectra/ – it is using new sound library version.

Hey Krisstoff

Hi! First of all I have to say this Noisa – Full Ajax Music Theme is a perfect theme!

I need the Noisa Web-Theme to be Wordpress rather than html, do you have it? I really want to buy it but I need it to be wordpress… Thanks

krisstoff
krisstoff Author Team

Hello and thank you, we’re really glad that you are enjoying it :) Noisa for WP – yes it’s planned but it will have to wait. We are currently finishing Spectra WP theme and after months of blood sweat and pain its almost ready. Just waiting for approval on ThemeForest.

Please take a look at its hot live preview http://goo.gl/dt3VJX and features it has to offer http://goo.gl/aWYHyA

how can i make forms work without reloading the content? the search form and the contact form reloads the player … even on your demo.

krisstoff
krisstoff Author Team

Hello and thank you for choosing our theme.

Search is just stylised space for your own script – it’s not included in theme.

About Contact Form – thank you for notifying us, issue has been fixed. Please contact us via support page at https://rascalslabs.ticksy.com to obtain hotfix.

scottexpo

I got it figured out … used jQuery to capture the form input value and redirect to the proper page.

This is such a great theme. Thank you and I thought you might like to see what i have done with it. Enjoy!

MusicPulseMedia.com

rascals

Woow! Very nice site… :)

bandalia Purchased

This is not a defect but more of a clarification / help request.

I would like to add new icons which are stored in icomoon within fonts. However, I would like to add my own (iTunes logo and more)

Please can you guide me as to how I can keep everything exactly how it is, but add the logo icons I would like please?

rascals

Hello, please start a support ticket at http://rascalslabs.ticksy.com/

Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.

Hi, could you convert it for me to Joomla 3 ? I could pay something more, if yes. thanks

rascals

Hi, sorry it’s not possible. We plan release a template but only in Wordpress version.

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