fitwp

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317 comments found.

Hello How can I reset the scores of the individual tracks? You could not handle through the post ‘tracks’? Thank you in advance

Hello,

Thank you for contacting us. You can create a new ticket on our support support system. It requires some modification in code. Our developer will guide you in detail.

Please take a look at this screenshot to know how to create a support ticket:

http://i.imgur.com/H3OcRyd.png

Thank you

flo-677

flo-677 Purchased

Design is nice but have several technical issues with the theme. Hope you can fix it otherwise i have to change the theme.

1.) Audio Player don’t work -> not displayed 2.) Latest Track Section don’t work -> Message: Invalid Source + no cover displayed. For soundcloud as self hosted tracks also 3.) Artists Section don’t work -> No pictures, No facts shown 4.) Event Section don’t work -> Date shown is the date when event was created. Event shown as canceled. No effect when change it. Info not shown 5.) Contact Section not shown.

Thanks for your quick reply

Hi flo-677,

All your issue cause the configuration incorrect. Please submit a ticket on the support system, our developers will guide you in detail. Please take a look at this screenshot to know how to create a support ticket: http://i.imgur.com/H3OcRyd.png

Thanks

Hello,

I have exactly the same problem as flo-677, it has to start there 5 days, I suspect the update Metabox, but I can not say anything. In any case nothing will work together between the information entered and application.

Because it was working fine before. The I did my config for basule on a new site while the https. It is a carnage as I reset everything down to the basic installation of the theme.

At the same time I want to inform you that you put the link at http in the head and the map. Google asks for all passing by https. (If it’s possible)

Pending read you, Best regards.

Hello,

This problem is cause of Meta Box plugin. Please update this plugin to the latest version to fix it.

Thank you

Hello I have several technical problems with the theme A.) Audio Player don’t work – not displayed B.) Latest Track Section don’t work C: Event Section don’t work – Date shown is the date when event was created. Event shown as canceled. No effect when change it. Info not shown. Flyer not show,. I already cotacted you via email form last week but I still did not get answer. Thanks a lot.

Hello,

This problem is cause of Meta Box plugin. Please update this plugin to the latest version to fix it.

Thank you

after updating my audio player doesn’t work, the player isent even there anymore … and please please please the merged video/gallery is very hard to find can you make the videos easier to reach or give it its own columb.. no one can see the fine print to click videos.. i have 5 days more of support. please fix this.. i love your theme

Hello,

This problem is cause of Meta Box plugin. Please update this plugin to the latest version to fix it.

Thank you

I have sent an email through support form on here. It has been over 72 hours and I still have not received a response.

Just purchased template. Having multiple issues from the beginning. 1) “latest tracks” not playing audio. it is giving “saying source error”. 2) Like facebook link is broken. It auto adds website address in front of the link 3) Events all showing the same incorrect date. and show as canceled. Does not show info when clicking on quote marks. 4) Twitter info not showing up. Latest tweets not showing up, only says “46 days ago”. 5) “under construction” page has error code showing up at top of page.

I have sent an email thru the contact from here. It has been on 72 hours with no response. Says it should be 24 hours for a response.

I purchased this for the support. Please respond, as I have deadlines to meet for the website I’m working on.

We have answered your ticket. The answer will sent to you via email. Please check your inbox.

Thank you

does this support Shoutcast v2 radio player?

Hello,

We didn’t test theme with this plugin. But i think it doesn’t.

hello :-)

i just want to know a few things before i buy this theme (hope that`s all right!):

1. is it possible to put the menu above – at the top of the page, in the beginning (startscreen) instead of that “action-button”?

2. am i able to put a fullscreen video (for example from youtube) anywhere (middle…) onto the webpage?

3. is it possible to change the gray background in the content areas with fullscreen background-images?

4. is there newsletter and guestbook solution in your theme?

5. and the last one: are there more galleries to choose like mansonry?

greetings to you and thanks for answering :-)

Hello,

Thank you for your questions:

1. Currently, it is fixed there. There is no option to move it to top.

2. There are some sections that allow you to put video in.

3. Yes, it is possible.

4. Yes, this theme is fully compatible with Mailpoet Newsletter plugin.

5. No, mansonry is not supported.

Jarock

Jarock Purchased

Is it possible to add non Noise section menu items to the menu, as I am using Shortcodes in menu plugin that I want to add an action on menu link click?

Hello,

You can add other type of menu items to the menu, such as page, post, category, custom link,.. But you need to use custom javascript to add action on these types of menu items.

Thanks

Is there a way to make the menu go above the slider?

Hello,

It is the default layout of theme. You can not change it. It will affect to other parts.

Thanks

Hey I am having the same problem with the subscribe button being unaligned. Here is my site http://baddtattoo.com. That option to edit the subscribe button doesn’t work. It only gives me the option to change the button text and that its. There are no other options of how to put the button in the frame.

Hello,

You need to edit the “name” and “Email” fields then set the label inside the input. Please create a ticket for our supporters, they will explain more. And if you need, they even can help you to config it.

http://fitwp.com/support

Thanks

Hello :) i have this great theme found. Have a few questions about this: 1. Is there the “Call to action” button with the function of the anchor link to get the footer of the website, is this possible? 2. Media Gallery are recognized formats automatically? Portrait and landscape? And can i use thumbnails? 3. The band members, only with image? 4. Contact is even without Google Maps (Black backgound or can I make a custom image?) Beste regards, Michael

Hello,

1. Beside default sections, we have 2 custom content sections which allow you to put any content there. You can use it to build your CTA section.

2. Yes, it can recognize formats automatically.

3. The band member is the most complex section in this theme. Its is designed to display members with image and other information. And this is fixed like this.

4. This theme has a powerful Theme Options panel that allow you to do that with some custom CSS code.

Thanks for your questions

How and where would you recommend to publish press material in the theme? Thanks!

Hi,

I don’t really get your point, but I think blog is the suitable part for you.

Thanks

rotbraun

rotbraun Purchased

Hello, many thanks for the answer. Now I put all press material in the blog section. It worked perfectly. But I would like to have a second blog section in the onepage sections. Is it possible to copy the blog section? So I could use one category for press material and one category for news.

Thanks for your help!

fitwp

fitwp Author

This theme has 2 custom content sections. It allows you to use HTML, shortcodes there. I think you can use shortcode there for your purpose.

Regards

geostron

geostron Purchased

Hi there, Nice theme ! I would like to know if the player support this : https://pure.fastcast4u.com/ and also if it’s possible to have live chat install.

fitwp

fitwp Author

Hi,

I’m sorry that it doesn’t support for fastcast4u.com. Besides, you can you any live plugin with our theme.

Thank you

geostron

geostron Purchased

As I saw in documentation there is a custom section available/ Is it possible to add the html (iframe) code that fastcast4u provides all web radio stations?

fitwp

fitwp Author

Yes, you can put iframe there.

webpros21

webpros21 Purchased

Awesome theme by the way. I m using the one page sections feature and I have (3) Questions. Here’s the link to my website using the theme. http://bit.ly/28ISjYu

(1) Twitter feed: How do I change the hyperlink to a different color without touching the secondary color feature on theme option color scheme, it’s currently a grey and it doesn’t look great hyperlinks but looks fine on everything else.

(2) Like & Follow (Section): The theme has only options for Facebook and Twitter, here’s there a way to use instagram link instead Twitter?

(3) The desktop version of the website doesn’t have a menu (on purpose) because we didn’t want any navigation menu, but for some reason the mobile version keeps coming up with the word menu on the navigation bar. Is there a way to completely remove the menu (option) on the mobile version too?

Thank you for creating such an amazing theme. Hope to hear soon from you.

Regards

fitwp

fitwp Author

Hello,

1. This theme an option called “Custom CSS”. It is simple but very powerful. You can use it to change the style of every element you want.

2. There are only two options for Facebook and Twitter now.

3. You can use custom CSS to hide it or use custom JS to remove it completely.

Thank you

geostron

geostron Purchased

Hi there !! Very nice Theme !!! Thank you. Will be rated when the project finish. www.pureradio.gr . Two questions : 1) Code to hide the arrows on slider. 2) Code to hide the build in player.

geostron

geostron Purchased

Please I forgot to ask the preferred dimensions for image in welcome page (opener page)

fitwp

fitwp Author

Hi,

We recommend you to use a large enough image there to cover the screen. It could be 1920×1080 or 1280×600, etc.

Regards

You forgot to send the codes for hiding arrows on slider and hide the build in player

Two questions : 1) Code to hide the arrows on slider. 2) Code to hide the build in player.

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