189 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Hello,

Nice theme, I had a question. As maybe a previous comment added, is there a way to have a slider with blog posts in the main content? Like a homepage with slider and then blog and not have them in the sidebar or footer?

muffingroup

Sorry but in current version it`s not possible to have blog and slider at the same time in the main content.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
gyounger1 Purchased

hi

when i try and test the contact form i am getting:

Error sending email. Please try again later.

Any ideas why?

Thanks

muffingroup

Please contact with your hosting provider and check if your hosting support standard php mail function. If hosting support mail function please send us access to your admin panel and ftp and we`ll check what`s wrong.

For future support please visit:

Support forum

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Italy

How to disable breadcrumbs (navigation menu) like YOU ARE HERE: HOME / ABOUT. How to disable these ?

Thanks

muffingroup

Please just paste below code in Custom CSS section in Theme options panel:

#Subheader ul.breadcrumbs { display: none; }

For future support please visit:

Support forum

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands
xianp Purchased

Hello muffingroup,

Thanks for this great theme, I love it. One small question though; can I disable the ‘Find Us On’ social media button/slide out at the right top in the header?

I do have the option to adjust the space it takes up, but not the option to disable it. Have you guys got a small code snippet or tip to help me out?

Kind regards,

Paul

muffingroup

Thanks a lot man :)

To hide social media button please just paste below code in Custom CSS section in Theme options panel:

#Header .addons > .social > a { display: none; }

For future support please visit:

Support forum

Default-user
xianp Purchased

Awesome, thanks soo much!

muffingroup

You’re welcome!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Kidoni Purchased

How do you activate the “what can we do for you” section on the homepage??? Also my purchase code is not working to join the discussion forum.

muffingroup

Just go to create/edit page and just use “Offer” item in Content Builder section.

If your code is not working please send us this purchase code and your login from TF on pm and we`ll create account for you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

I already own doover and caffeine, i would also like to buy this one.. Will I be able to use those images (the cartoon images) in the theme?

muffingroup

Of course you can use them with your theme. Just after purchase, upload xml file with whole demo content and you will get them into your theme.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Pre-sales question: Using the home page of the primary demo as the example, are the the 6 features located around the illustrated boy clickable? Can they be linked to URL of choice and can their associated icons be edited through the dashboard?

Here is a screenshot of the home page section I am referring to: http://i.imgur.com/svQOX78.png

Thanks!

muffingroup

Yes, it`s possible to do it in admin panel in easy way.

bestjimmy

Thanks for the info and your quick reply.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

The XML importer is not working, does not import properly. Any Fixes?

muffingroup

Maybe more details? What exactly doesn`t work? We checked on many customer’s servers and everything works properly.

Default-user

When i try and import and select download media, it errors out. If i just try and import the xml without downloading media local after import it does not resemble the demo site at all and the home page looks broken.

Default-user

I just tried again and i get a full page of errors like these Failed to import Media “sc_alert Failed to import Media “sc_video

muffingroup

The problem was probably caused by our dead hosting. Now everything should be workin fine. If not please send us access to your admin panel and we`ll check it for you.

We already fixed our server and everything should work properly. We apologize for the inconvenience but it was a big problem and we`ve been working on it for last 48 hours.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there!

I’m looking to change the find us button to a contact button, via the link below from the forum. However, the replacement files are no longer available due to drop.st going down. Could you provide me with the replacement files?

Also, I couldn’t login on that page of the support forum, yet I could sign in elsewhere. Not sure what’s happening there.

http://forum.muffingroup.com/nollie/discussion/20/how-to-change-find-us-on-to-contact-us-button

Otherwise, THANKS!! I truly love this theme!!

muffingroup

Thanks for info. We already changed this images and you can follow this topic once again http://forum.muffingroup.com/nollie/discussion/20/how-to-change-find-us-on-to-contact-us-button

For future support please visit:

Support forum

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Portugal

Hi,

only one question before purchase: i can try it first in local server and then make the installation on a real server? or there is only a one time instalation?

Tank you

thank you

muffingroup

In the same time you can use one copy. So you can use it at first on your local server and then you can move it on a real server without any problems.

Default-user

Thanks for your answer, I see that you have been problems with your server that afect other sites built with this template. (that makes me worried!) If your server is down that means that my site is offline to? What connection my site makes to your site, every time one user visits?

Thank you

muffingroup

Yes, we had a big problems with our server but everything is working already. We are building big structure for our hosting already so we hope we won`t get anything like that never again (we have a lesson for the future).

If you are asking about your site/theme, everything is working properly even if we have problems with our servers (your site is not offline because theme works on your server). Just “Updates notification” option is related with our hosting (you just don`t see any new updates in your admin panel). And that`s it so it`s nothing. Of course if you want we can tell you how to delete this option from theme options panel.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hey guys any status of this live preview being down??

muffingroup

We have a big hardware problem with our server. We are working on it since yesterday. We hope that everything will stand up today (within few hours).

muffingroup

We already fixed our server and everything should work properly. We apologize for the inconvenience but it was a big problem and we`ve been working on it for last 48 hours.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

My site is bring up an “Unable to Parse URL” error in the dashboard. My dashboard shows 0 posts and 0 pages and is very buggy. It ONLY happens with this theme and I have reloaded a fresh theme from themeforest.

Your support forum is down as well.

Please advise ASAP. I have clients who need to use their site now.

muffingroup

As we see your theme is trying to check informations about available update, we suggest to turn off checking current version by commenting the following line:

require_once ( get_template_directory() . '/functions/theme-update-notifier.php' );

in functions.php file.

We have a big hardware problem with our server. We are working on it since yesterday. We hope that everything will stand up today (within few hours).

  • Has been a member for 2-3 years

Hi,

I can’t see demo for the themes, Server not found.

muffingroup

Sorry but we have a big hardware problem with our server. We are working on it since yesterday. We hope that everything will stand up today (within few hours).

muffingroup

We already fixed our server and everything should work properly. We apologize for the inconvenience but it was a big problem and we`ve been working on it for last 48 hours.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Unable to access support forum, think your server has been down now for 2 days – I would kill that host…

Anyway, if your not busy killing your host could you please let me know how we can get Woo-commerece working with the theme? I’m getting headers already sent error;( Painful, cant find anything so far on Google.

muffingroup

Sorry but we have a big hardware problem with our server. We are working on it since yesterday. We hope that everything will stand up today (within few hours).

About woocommerce we don`t have any plans at this moment to make this theme compatible with this plugin.

Default-user

I think your host should of switch your server, so long to fix is not acceptable.

muffingroup

That`s why it takes so long. We called to our old hosting provider and we told them that we can`t wait no longer and we can`t use them hosting. Few hours ago we bought also a new one and we are migrating all our data at this moment.

Default-user

I got burnt by bad host not long ago, now i’m always careful who I host with. Sucks having a server down, and really anything can be change on these servers within the hour.

muffingroup

We already fixed our server and everything should work properly. We apologize for the inconvenience but it was a big problem and we`ve been working on it for last 48 hours.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

The theme is very very very slow, I’m not sure if its related to your server being down and maybe its trying to pull image/data from there. I confirm its theme all other sites on server running fine and when change theme the site runs perfectly.

It only started running slow within last 1-2 days.

muffingroup

Please make sure that after xml import you changed all images from demo to your own (check if any of them are not linking to our server because it can be the problem).

We have a big hardware problem with our server. We are working on it since yesterday. We hope that everything will stand up today (within few hours).

Default-user

It must be something more than images because the site is slow even at the dashboard? What else is linking to your site post import? How can I clean it up?

muffingroup

We suggest to turn off theme update notifications by commenting the following line:

require_once ( get_template_directory() . ’/functions/theme-update-notifier.php’ );

in functions.php file.

Default-user

Thank you, I was about to kill myself. Site has gone from 20 seconds per page to .5.

muffingroup

We already fixed our server and everything should work properly. We apologize for the inconvenience but it was a big problem and we`ve been working on it for last 48 hours.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Portugal

Hi, i create a call to action, then i put a call = fancybox to open a form. Where i built that form? For it should be opened in a fancybox.

Thanks Pedro

muffingroup

We don`t have any functionality like building forms. You need to look for a plugin which can do things like you want. If you want to open something in iframe, like for example video on our example you should to set up class=”iframe” for call to action item.

For future support please visit:

Support forum

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
welnick Purchased

At the very top of the page, in all color formats, there is a tiny bar in a slightly different shade of the color right above the logo. It should match the rest of the format.

muffingroup

You can change this color to any color you want in Theme options panel > Colors > Header > Logo Border Top

For future support please visit:

Support forum

Default-user
welnick Purchased

Sorry, I probably wasn’t clear enough. If you look at your demo version, you have the theme set to the blue theme. If you like above the Nollie logo, you will actually see a small strip of light blue, different than the rest of the header. I am hoping to figure out what that is and how to get that little strip to match the rest of the header color.

muffingroup

Sorry but you probably don`t understand us. We wrote you in last message in which section you can change color for this strip. In section Theme options panel > Colors > Header > Logo Border Top you can change color for this blue/small strip. So we gave you exactly direction for that.

Anyway if you don`t want to have this strip you can paste below code into Custom CSS section in Theme options panel and it will disapear:

#Header #logo { border:none; }

For future support please visit:

Support forum

Default-user
welnick Purchased

Oh I see, I guess I was confused thinking you were telling me something else. Anyway, I got it working. Thanks!

muffingroup

We’re glad you got it :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

can you provide the theme in HTML formats ??

muffingroup

Sorry but we don`t have any html version for this theme. Only WP version.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
natetate Purchased

For some reason when I create a new portfolio item the thumbnail doesn’t show up in the portfolio page. It shows only one thumbnail at a time. Any idea what that could be? I attached as a featured image.

muffingroup

Please send us access to admin panel on pm with more details. Please describe if it happens with portfolio above footer, or on portfolio page.

For future support please visit:

Support forum

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Before purchasing, I am wondering if the illustrations of the little man with the box comes from a stock website. I’d like to use them but it would be great if I can get a full collection somewhere. Could you inform me on this?

I see your customer support is excellent. I am most willingly going to purchase this theme for an educational platform!

muffingroup

Of course you can use them into your theme. You can download them for free from http://www.pixeden.com/vector-characters/business-man-vector-characters

Also if you want, you can also upload xml file with whole demo content and after that you will get all the content (little mans also) into your theme.

Thanks a lot for your interesting :)

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