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Now, I’ve login in with the other account.
As I told you, I’ve just purchased your theme and I have some questions:
Plugins: I’ve saved all the plugins that were in your manual folder into plugins folder but I just can’t activate them.
Theme: I’ve only saved the nomos folder into theme folder, should I include the rest of the folders?
Services: I can’t make them work. http://test.cmgi.ie/
Clients: I would like to remove this bar from my website but I can’t find the way.
Can you please help me out?
You have to install the plugin using Wordpress Dashboard. https://www.google.co.th/search?q=wordpress+install+plugin&oq=wordpress+install+plugin&aqs=chrome.0.69i57j69i60l2j0l2j69i60.3203j0&sourceid=chrome&ie=UTF-8
Thanks, I managed to get all the plugins but I’m still struggling with the services and clients.
Services: I can’t make them work.
Clients: I would like to remove this bar from my website but I can’t find the way. Where should I go?
Thanks very much!
For more information, about the services, this is the message that I’m getting: Empty service item. Please make sure you have created it or check the short code.
And yes, the item is created and I can see it on the homepage…
Please forget about the services, I managed to make it work more or less but I would need help to remove the bar of the clients.
Sorry for bothering with so many questions but I can’t find where I can remove the title:
We are experts in Wordpress Theme. Here are our latest works.
from each portfolio entry.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Here you have the screenshot of the portfolio https://www.dropbox.com/s/skrz98gb7ax5zuc/portfolio.png
Regarding the other questions, please, forget them, I already sorted them out.
Any idea about how to sort it out?
PRovide URL of page which has issue please.
Here you have it: http://test.cmgi.ie/portfolios/replacement-announcement/
It happens on all the press releases.
Could you send your Wordpress account and FTP detail please.
How can I send them privately?
I’m sending them by email.
Just forget it, I’ve remove that from php file and now it’s ok.
Thanks for this, my client was very happy with the light layout. I have some SEO-related issues however.
1. On front page, I have no H1 tag (how do I get that?), 3 H2-tags in the bottom (widget headers) and 3 H5-tags in the middle (Service headers)
2. On blog posts, I have a H1 saying “Blog post” and the title of the post is no more than H3 (I would like the posts to be H1)
How do I change these definitions to my liking?
Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.
If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky
I would need your help here:
1. I don’t know why but my favicon.ico doesn’t appear. Any idea? The dimensions are correct.
2. I can’t change the CSS of the sliders, any idea why? I’ve checked all the permissions of my files and everything seems ok.
Thanks and best regards,
1. Please use .png file for favicon instead.
2. Which slider you use please?
1. The favicon.png works very much in firefox and chrome but not in explorer.
2. I’m using the revolution slider for my slider.
2. How did you change slider CSS?
When your are editing each slider, on the layer params box, there is a button for editing CSS file and this is the way I was doing it.
I’ve also tried to change it on the CSS files of the theme but I couldn’t find the same classes.
Did you know about Firebug a Firefox plugin?
The main CSS file is /css/screen.css
Yes, I’m using it and that’s what I tried but I can’t find the same classes. I will try again and let you know.
Are proving the latest update of the Revolution slider?
I will release the update in the next release.
1- How do I put a LINK into text inside a Text Box (from content builder)?
2 – How do I change the rollover state of a button to a color other than green? (This option doesn’t show in the styling menu).
Please login with your purchased account
Can I change the name of theme folder??
Yes you can do that.
3 – How do I change the font in the H1 heading? (The text that displays below the main slider on the homepage in your example).
1. You have to add HTML anchor code http://www.w3schools.com/HTML/html_links.asp
2. Theme Setting > Styling > Overall Elements Background Color
3. Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that
RE: No 2: That didn’t work. Rollover states of buttons are still green. Any other ideas? Thanks.
how can I change the team page into 2 columns?
As you can see, some blank boxes appears below the link I want to move under the previous one. It was working fine on previous days but today…
Can you please check it? I need to fix it urgently.
In order to change the menu, I’ve deactivated all the plugins and the issue was still there so I’ve deactivated your theme as well and then, the issue was gone and I could amend the menu.
However, the issue appears when I’ve activated your theme. Can you please check it out?
The latest version of theme which fix issues on Wordpress 3.6 is available to download.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
Also please make sure your plugins support WP 3.6
The menu issue has been fixed but now the portfolio is not working properly.
Now it’s untidy and the title in now below the image. I’ve changed the portfolio template and it happens on any of them. Mine is 4 columns filterable.
Can you please check it ou?
Well there is no change on that part in the latest version of theme. Please try to disable all plugins first.
ALso did you edit theme code? if you still have issue, please provide URL of page which has issue.
I’ve deactivated all the plugins but I’m still having the same issue with the portfolio.
Can you please check it out?
I’ve sent them to your email.
When creating slides with the cute slider, the “slide content top position” and “slide content left position” are not making the desired positioning adjustments. No matter how I adjust it, the display on the homepage slide does not change.
Thanks for any information.
Thanks for your prompt reply.
Can you please check it out? I used to work with Explorer 10.
I’ve deactivated all the plugins but I’m having the same issue.
I checked your site and there are still plugins enabled. Please try to disable all plugins first.
Also did you edit theme code?
I’ve deactivated all of them and now, in Explorer, the portfolio works (I’ve deleted an unused plugin as well).
No, I didn’t edit theme code. I’ve just changed CSS file (screen.css) and you recommended me to customize the sliders text colour.
Can you please check it as soon as you can? I’m going to need to activate all the plugins before leaving the office today. Thanks.
If I click on the compatibility view on Explorer 10, the web looks nicer but the portfolio doesn’t work.
I’ve activated the plugins again. Let me know when you need to deactivated them again.
I’m having problems with the portfolio dates because they appear always randomly and I need to appear from the oldest to the newest.
This is a very urgent issue, can you please help me out?
Thanks. Now it works perfectly!
1) How do I change the padding on the header image so that the menu dropdown underlines align with the gray separator line? (as with your example of Nomos theme)
2) How do I add a SHOP? It’s not in the documentation etc.
-Simon at Eye Candy SF
1. Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that
2. You can install Woocommerce plugin for shop feature. Open /manual/index.html find “Setting up Woocommerce”
shortcodes (buttons) do not work in contenbuilder “text block”. also can you implement a editor in text block to change textdesign an include images from media
sorry i wrote my post wrong. shortcodes do not work in section “services” an in wona have an editor in “text block” like the editor in wordpress self.
Yes because there is less space in service area so it doesn’t support shortcode.
I’m having an issue with your template.
Seems like there is a problem with the jQuery “drag and drop” feature, when I try to move a menu (in the “Appearance—> Menus”), there is a li (class: “sortable-placeholder”) adding in the list on drag event.
Resulting in a impossible menu work in your theme. I switched to the default theme and everything works fine. Tried replacing the jQuery library (in case of a corrupted file), but that didn’t do anything.
Is this a known issue?
I’m using the Header Option of “Contact + Social + Side Menu”, and I’m wondering if there is any security in place for the email address? When I look at it with Firebug it appears it’s in plain text, which is asking for spam.
Do you have any suggestions on how to limit spam bots from grabbing that email address?
Thank you !
Hi Peerapong, can you please review my questions from above and share your thoughts?
Hello, I have been having two issues…
I can change the full background of site and textures. The 1st issues is I can not change the background color of where the main text goes on the page? It seems to always be white.
2nd I have been trying to turn “OFF” the mobile feature . This is so the site can load and look like the standard site and not a app of course. When I turn that off . What will the site load and look like on a iphone?
Thanks in advance.
2. It will be displayed the same when you view it on desktop.
I have problems importing your dummy content. I get the following message :
Failed to import shop_order_status cancelled
Failed to import shop_order_status completed
Failed to import product_type external
Failed to import shop_order_status failed
Failed to import product_type grouped
Failed to import shop_order_status on-hold
Failed to import shop_order_status pending
Failed to import shop_order_status processing
Failed to import shop_order_status refunded
Failed to import product_type simple
Failed to import product_type variable
Failed to import product_tag cloth
It’s too bad most authors don’t provide an sql dump. It would be far easier to get something that looks like the demo.
There seems to be a bug in the UI Accordian made by the Jobs module. The issue is the calculation of the height of the content, so when it slides open it adds a scroll-bar. I tried a lot of things so far, but no luck. Any suggestions? I tested in Chrome and Firefox.
Sure, I will email to you
On second thought – here’s a link to a screenshot – http://prntscr.com/1tiswz
The container with the class “ui-accordion-content” is getting the scroll-bar I’m guessing because the inline style height it’s given via jQuery is incorrect, there is more content than is calculated, in my experience it’s usually because the calculation is not taking margin and padding into account.
Hi Peerapong. Our company website is being delayed from its launch date simply for this last error. Could you at least let me know whether you understand my above description of the issue? Need anything else from me? Do you have the issue in hand and how long approximately should I wait for a solution? Please, my colleagues are placing me under pressure for this. Thank you, Lannon
Provide URL of page which has issue please.
Peerapong, please ask everything you require of me now, I could’ve given you this URL minutes after asking, 5 days ago! I thought it’s taking 5 days to fix the issue, not to gather all required information… http://augustview.com/previews/av2013/our-services
OK got it, also happen on demo site too. I will look for the solution and release the update soon.
Thank you, I await your feedback
Hi Peerapong, any updates for us as yet?
Hi Peerapong, it has now been two weeks since you said you will look for the solution to this issue and release the update. Any feedback for me? Please give me a timeline as to when this can be resolved. I amvery sorry to say that we are a bit dissapointed in the lack of service and feedback around here Peerapong.
Peerapong, we have found another bug. Please see if you can replicate this on your side. When we activate the captcha on the main contact form none of the images load, so the users will not know what to type into the input field to pass the security test. As it stands our clients cannot contact us! Pleas notify me when you can resolve this issue asap. link – http://augustview.com/contact-us
Sure, please supply me with an email address to send this info to you in order to keep it private.
Got an email address for me Peerapong?
Surely it can not take this long to simply send us an Email address? Or a private method of sending you the login and FTP details. I don’t think you appreciate how critical this is for us, the website is live, and whoever sends us contact information through that contact form is business that we are losing, completely. This is unacceptable, seriously!
I can’t get any email from you. Please send it using my profile form mail.
I have sent you the details via your profile email form. Please test the logins asap and let me know soon if you can log in.
Are you able to log in fine with those details Peerapong?
Hi Peerapong. It has now almost been a MONTH since we asked for the first bug to be fixed. How long is this actually going to take? Please let me know so I can know what to prepare for, because I thought it might take a few days at the most. Am I going to wait another month? 3 months maybe? Even the easiest things, like letting me know if you can log in takes you days…. Seriously, you call this support?
Peerapong please, this is taking way too long, just let me know if you are able to log in with those details, it will take you one minute only.
If you can at least just sort out the captcha for us PLEASE? We are losing business every day that no one can contact us on that form. This is costing us so much money right now. Surely you can understand the urgency of this matter?
Portfolio is not working with Explorer 10.
The theme settings looks messy now: https://www.dropbox.com/s/qa9xxk6xk6q6f4x/nomos%20theme%20settings.png
Can you please check these things out?
Have you had the chance to check these two points?
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