150 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Peerapong,

Now, I’ve login in with the other account.

As I told you, I’ve just purchased your theme and I have some questions:

Plugins: I’ve saved all the plugins that were in your manual folder into plugins folder but I just can’t activate them.

Theme: I’ve only saved the nomos folder into theme folder, should I include the rest of the folders?

Services: I can’t make them work. http://test.cmgi.ie/

Clients: I would like to remove this bar from my website but I can’t find the way.

Can you please help me out?

Thanks!

Default-user

Thanks, I managed to get all the plugins but I’m still struggling with the services and clients.

Services: I can’t make them work.

Clients: I would like to remove this bar from my website but I can’t find the way. Where should I go?

Thanks very much!

Default-user

For more information, about the services, this is the message that I’m getting: Empty service item. Please make sure you have created it or check the short code.

And yes, the item is created and I can see it on the homepage…

Default-user

Hi Peerapong,

Please forget about the services, I managed to make it work more or less but I would need help to remove the bar of the clients.

Thanks!

Default-user

Sorry for bothering with so many questions but I can’t find where I can remove the title: Our Portfolio We are experts in Wordpress Theme. Here are our latest works. from each portfolio entry.

Thanks!

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Default-user

Hi Peerapong,

Here you have the screenshot of the portfolio https://www.dropbox.com/s/skrz98gb7ax5zuc/portfolio.png

Regarding the other questions, please, forget them, I already sorted them out.

Default-user

Hi Peerapong,

Any idea about how to sort it out?

Thanks!

ThemeGoods

PRovide URL of page which has issue please.

Default-user

Here you have it: http://test.cmgi.ie/portfolios/replacement-announcement/

It happens on all the press releases.

Thanks!

ThemeGoods

Could you send your Wordpress account and FTP detail please.

Default-user

How can I send them privately?

Default-user

I’m sending them by email.

Default-user

Hi again,

Just forget it, I’ve remove that from php file and now it’s ok.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
cpacan Purchased

Hi, Thanks for this, my client was very happy with the light layout. I have some SEO-related issues however. 1. On front page, I have no H1 tag (how do I get that?), 3 H2-tags in the bottom (widget headers) and 3 H5-tags in the middle (Service headers) 2. On blog posts, I have a H1 saying “Blog post” and the title of the post is no more than H3 (I would like the posts to be H1)

How do I change these definitions to my liking?

Thanks

ThemeGoods

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Peerapong,

I would need your help here:

1. I don’t know why but my favicon.ico doesn’t appear. Any idea? The dimensions are correct.

2. I can’t change the CSS of the sliders, any idea why? I’ve checked all the permissions of my files and everything seems ok.

Thanks and best regards, Maria

ThemeGoods

1. Please use .png file for favicon instead.

2. Which slider you use please?

Default-user

Hi Peerapong,

1. The favicon.png works very much in firefox and chrome but not in explorer.

2. I’m using the revolution slider for my slider.

Thanks and best regards, Maria

Default-user

Hi Peerapong,

Any idea about how to sort it out?

Thanks!

ThemeGoods

2. How did you change slider CSS?

Default-user

When your are editing each slider, on the layer params box, there is a button for editing CSS file and this is the way I was doing it.

I’ve also tried to change it on the CSS files of the theme but I couldn’t find the same classes.

Thanks.

ThemeGoods

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user

Yes, I’m using it and that’s what I tried but I can’t find the same classes. I will try again and let you know.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
asafshe Purchased

Are proving the latest update of the Revolution slider?

ThemeGoods

I will release the update in the next release.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

2 questions:

1- How do I put a LINK into text inside a Text Box (from content builder)?

2 – How do I change the rollover state of a button to a color other than green? (This option doesn’t show in the styling menu).

Thanks!

ThemeGoods

Please login with your purchased account

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Spain

Hi Peerapong

Can I change the name of theme folder?? Thanks,

ThemeGoods

Yes you can do that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

2 questions:

1- How do I put a LINK into text inside a Text Box (from content builder)?

2 – How do I change the rollover state of a button to a color other than green? (This option doesn’t show in the styling menu).

3 – How do I change the font in the H1 heading? (The text that displays below the main slider on the homepage in your example).

Thanks!

ThemeGoods

1. You have to add HTML anchor code http://www.w3schools.com/HTML/html_links.asp

2. Theme Setting > Styling > Overall Elements Background Color

3. Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user

RE: No 2: That didn’t work. Rollover states of buttons are still green. Any other ideas? Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

how can I change the team page into 2 columns?

ThemeGoods

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Peerapong,

Something is not working properly with the menus. https://www.dropbox.com/s/npxd3e01g29mce8/menus.jpg

As you can see, some blank boxes appears below the link I want to move under the previous one. It was working fine on previous days but today…

Can you please check it? I need to fix it urgently.

Thanks, Maria

Default-user

In order to change the menu, I’ve deactivated all the plugins and the issue was still there so I’ve deactivated your theme as well and then, the issue was gone and I could amend the menu.

However, the issue appears when I’ve activated your theme. Can you please check it out?

Thanks, M.

ThemeGoods

The latest version of theme which fix issues on Wordpress 3.6 is available to download.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

Also please make sure your plugins support WP 3.6

Default-user

Hi again,

The menu issue has been fixed but now the portfolio is not working properly.

Now it’s untidy and the title in now below the image. I’ve changed the portfolio template and it happens on any of them. Mine is 4 columns filterable.

Please, look:

https://www.dropbox.com/s/s3ealrttjod2o55/portfolio.jpg

Can you please check it ou?

Thanks, M.

ThemeGoods

Well there is no change on that part in the latest version of theme. Please try to disable all plugins first.

ALso did you edit theme code? if you still have issue, please provide URL of page which has issue.

Default-user

I’ve deactivated all the plugins but I’m still having the same issue with the portfolio.

http://test.cmgi.ie/home/investor-relations/press-releases/

Can you please check it out?

Thanks, M.

ThemeGoods

Could you send your Wordpress account and FTP detail please.

Default-user

I’ve sent them to your email.

Thanks, Maria

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

When creating slides with the cute slider, the “slide content top position” and “slide content left position” are not making the desired positioning adjustments. No matter how I adjust it, the display on the homepage slide does not change.

Thanks for any information.

Edwin

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

ThemeGoods

Could you send your Wordpress account and FTP detail please.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello again,

I’ve found out that the portfolio is not working with Explorer 10 http://test.cmgi.ie/home/investor-relations/press-releases/

Can you please check it out? I used to work with Explorer 10.

Thanks, Maria

ThemeGoods

There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins

Default-user

Hi again,

I’ve deactivated all the plugins but I’m having the same issue.

Any idea?

Thanks! Maria

ThemeGoods

I checked your site and there are still plugins enabled. Please try to disable all plugins first.

Also did you edit theme code?

Default-user

Hi Peerapong,

I’ve deactivated all of them and now, in Explorer, the portfolio works (I’ve deleted an unused plugin as well).

No, I didn’t edit theme code. I’ve just changed CSS file (screen.css) and you recommended me to customize the sliders text colour.

Thanks, Maria

Default-user

Can you please check it as soon as you can? I’m going to need to activate all the plugins before leaving the office today. Thanks.

Default-user

If I click on the compatibility view on Explorer 10, the web looks nicer but the portfolio doesn’t work.

Default-user

I’ve activated the plugins again. Let me know when you need to deactivated them again.

Thanks, Maria

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Peerapong,

I’m having problems with the portfolio dates because they appear always randomly and I need to appear from the oldest to the newest.

This is a very urgent issue, can you please help me out? Thanks, Maria

Default-user

Thanks. Now it works perfectly!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Peerapong

2 questions:

1) How do I change the padding on the header image so that the menu dropdown underlines align with the gray separator line? (as with your example of Nomos theme)

2) How do I add a SHOP? It’s not in the documentation etc.

Thanks!

-Simon at Eye Candy SF

ThemeGoods

1. Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

2. You can install Woocommerce plugin for shop feature. Open /manual/index.html find “Setting up Woocommerce”

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 0-1 years

hi,

shortcodes (buttons) do not work in contenbuilder “text block”. also can you implement a editor in text block to change textdesign an include images from media

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Default-user

sorry i wrote my post wrong. shortcodes do not work in section “services” an in wona have an editor in “text block” like the editor in wordpress self.

ThemeGoods

Yes because there is less space in service area so it doesn’t support shortcode.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’m having an issue with your template.

Seems like there is a problem with the jQuery “drag and drop” feature, when I try to move a menu (in the “Appearance—> Menus”), there is a li (class: “sortable-placeholder”) adding in the list on drag event.

Resulting in a impossible menu work in your theme. I switched to the default theme and everything works fine. Tried replacing the jQuery library (in case of a corrupted file), but that didn’t do anything.

Is this a known issue?

ThemeGoods

The latest version of theme which fix issues on Wordpress 3.6 is available to download.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

Also please make sure your plugins support WP 3.6

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
adnets Purchased

Hello Peerapong,

I’m using the Header Option of “Contact + Social + Side Menu”, and I’m wondering if there is any security in place for the email address? When I look at it with Firebug it appears it’s in plain text, which is asking for spam.

Do you have any suggestions on how to limit spam bots from grabbing that email address?

Thank you !

Default-user
adnets Purchased

Hi Peerapong, can you please review my questions from above and share your thoughts?

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello, I have been having two issues… I can change the full background of site and textures. The 1st issues is I can not change the background color of where the main text goes on the page? It seems to always be white. 2nd I have been trying to turn “OFF” the mobile feature . This is so the site can load and look like the standard site and not a app of course. When I turn that off . What will the site load and look like on a iphone?

Thanks in advance.

ThemeGoods

1. Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

2. It will be displayed the same when you view it on desktop.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
thrican Purchased

Hi,

I have problems importing your dummy content. I get the following message :

Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import product_type external Failed to import shop_order_status failed Failed to import product_type grouped Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded Failed to import product_type simple Failed to import product_type variable Failed to import product_tag cloth

It’s too bad most authors don’t provide an sql dump. It would be far easier to get something that looks like the demo.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi There

There seems to be a bug in the UI Accordian made by the Jobs module. The issue is the calculation of the height of the content, so when it slides open it adds a scroll-bar. I tried a lot of things so far, but no luck. Any suggestions? I tested in Chrome and Firefox.

Thanks, Lannon

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Default-user

Sure, I will email to you

Default-user

On second thought – here’s a link to a screenshot – http://prntscr.com/1tiswz

Default-user

The container with the class “ui-accordion-content” is getting the scroll-bar I’m guessing because the inline style height it’s given via jQuery is incorrect, there is more content than is calculated, in my experience it’s usually because the calculation is not taking margin and padding into account.

Default-user

Hi Peerapong. Our company website is being delayed from its launch date simply for this last error. Could you at least let me know whether you understand my above description of the issue? Need anything else from me? Do you have the issue in hand and how long approximately should I wait for a solution? Please, my colleagues are placing me under pressure for this. Thank you, Lannon

ThemeGoods

Provide URL of page which has issue please.

Default-user

Peerapong, please ask everything you require of me now, I could’ve given you this URL minutes after asking, 5 days ago! I thought it’s taking 5 days to fix the issue, not to gather all required information… http://augustview.com/previews/av2013/our-services

ThemeGoods

OK got it, also happen on demo site too. I will look for the solution and release the update soon.

Default-user

Thank you, I await your feedback

Default-user

Hi Peerapong, any updates for us as yet?

Default-user

Hi Peerapong, it has now been two weeks since you said you will look for the solution to this issue and release the update. Any feedback for me? Please give me a timeline as to when this can be resolved. I amvery sorry to say that we are a bit dissapointed in the lack of service and feedback around here Peerapong.

Default-user

Peerapong, we have found another bug. Please see if you can replicate this on your side. When we activate the captcha on the main contact form none of the images load, so the users will not know what to type into the input field to pass the security test. As it stands our clients cannot contact us! Pleas notify me when you can resolve this issue asap. link – http://augustview.com/contact-us

ThemeGoods

Could you send your Wordpress account and FTP detail please.

Default-user

Sure, please supply me with an email address to send this info to you in order to keep it private.

Default-user

Got an email address for me Peerapong?

Default-user

Surely it can not take this long to simply send us an Email address? Or a private method of sending you the login and FTP details. I don’t think you appreciate how critical this is for us, the website is live, and whoever sends us contact information through that contact form is business that we are losing, completely. This is unacceptable, seriously!

ThemeGoods

I can’t get any email from you. Please send it using my profile form mail.

Default-user

I have sent you the details via your profile email form. Please test the logins asap and let me know soon if you can log in.

Default-user

Are you able to log in fine with those details Peerapong?

Default-user

Hi Peerapong. It has now almost been a MONTH since we asked for the first bug to be fixed. How long is this actually going to take? Please let me know so I can know what to prepare for, because I thought it might take a few days at the most. Am I going to wait another month? 3 months maybe? Even the easiest things, like letting me know if you can log in takes you days…. Seriously, you call this support?

Default-user

Peerapong please, this is taking way too long, just let me know if you are able to log in with those details, it will take you one minute only.

Default-user

If you can at least just sort out the captcha for us PLEASE? We are losing business every day that no one can contact us on that form. This is costing us so much money right now. Surely you can understand the urgency of this matter?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello again,

Portfolio is not working with Explorer 10.

The theme settings looks messy now: https://www.dropbox.com/s/qa9xxk6xk6q6f4x/nomos%20theme%20settings.png

Can you please check these things out?

Thanks, M.

Default-user

Hello again,

Have you had the chance to check these two points?

Thanks, M.

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