185 comments found

edoher Purchased

I bought this template and using it, no problem. I need to add a phone number in the contact page, but no option to enter that or some text at all, only an address for the map. How can I do it?? Thanks!

UmbrellaStudios

Hi

Please use the Address field to place a phone number as well.

Kind Regards

Hello,

I’ve been using your theme the last 7 months happily. recently it has some malfunctions. The big image slider only shows the first image, after that it is only a grey image. If I update my Wordpress the slider stops working altogether.

Thank you in advance!

gr. Marcel http://mvbarchitectuur.nl/portfolio/acquisitie/
UmbrellaStudios

Hi

Please paste this at Options – Custom CSS :

.project-slider ul li img { -webkit-backface-visibility: hidden; }

Kind Regards

Hi, I purchased this theme today and have a few questions for your support forum. It will not let me create a ticket on Umbrella Support as it says my purchase code is invalid. It has been copied and pasted directly from the purchase confirmation.

Please help.

UmbrellaStudios

Hi

Make sure to register there with the same username you have here on Themeforest and match the case as well.

Kind Regards

Default-user

Hi

I have done exactly that, and still have had no success with logging in. I have encountered multiple problems with this theme and it’s support, and to be honest am disappointed with its functionality. I am very frustrated and do not plan to use this theme moving forward. Do you offer refunds, or is that something I have to contact Envato directly about?

UmbrellaStudios

Hi

We have plenty of users registered there, and most of the times is the problem with the username.

But anyway, you have to contact Envato Support for a refund.

Kind Regards

aycovski Purchased

Hi, I cant login to the new support system. Cant remember my password and I dont know where to reset my password. Can you help me with this?

UmbrellaStudios

Hi

If you are not registered yet to our support forum you have to register again, and use the same username you got here on Themeforest.

Kind Regards

aycovski Purchased

Hi again my webpage suddenly started not to show the portfolio sliders, the images disappear suddenly. Can you check for me please? http://nevalergun.com/portfolio/colorbook/ After the first clicks images start to disappear…

UmbrellaStudios

Hi

Please paste this at Options – Custom CSS :

.project-slider ul li img { -webkit-backface-visibility: hidden; }

Kind Regards

Default-user
aycovski Purchased

thanks

UmbrellaStudios

You’re welcome.

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