221 comments found

Hi there,

I am trying to create a support ticket, but my purchase code is not verified. I got it from the Envato Marketplace License that I downloaded after my purchase, and I even tried using the regular license you supply on the envato support page.

I would like help figuring out why the project thumbnails on my website are pixelated, and help with stopping them from magnifying when you hover over them.

Thanks!

www.caitlindasdesign.com

Default-user

Thanks for that tip… But retina is already enabled, and my thumbnail size is 500 × 376, which 249×187 divides into. So that shouldn’t be the issue. I sized this based off of your theme demo, on the page where you can view portfolio categories and choose whether you want the thumbnails to appear large or small (the large ones are 500×376 and I would assume are meant to shrink nicely to 249×187 when they are in small format).

Default-user

http://i.imgur.com/TWQAQAt.png

for example, I changed the blue thumbnail “5 Year Anniversary Party” to 249×187px, and left the others at 500×376px and they are all pixelated, so it didn’t actually work.

UmbrellaStudios

Hi

On your home page the first image is uploaded : 249×187 : http://www.caitlindasdesign.com/wp-content/uploads/2015/03/lanie_web_thumb1-249x187.jpg make sure you are uploading original images on a bigger size, and don’t forget to use Force Regenerate Thumbnails.

Kind Regards

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