195 comments found

nik7 Purchased

Hello. Please give a link, where I can see how to customize the theme, shortcodes to it. The page “documentation” I’ve already seen.

UmbrellaStudios

Hi

For the best experience and a great reponse, can you please move this to our support forum at Support

Hi, Can you tell me if the Nordic theme is compatible with buddypress? I’m having some issues getting them to work together.

UmbrellaStudios

Hi

Well buddypress need’s custom styling, so Nordic is not.

Kind Regards

nik7 Purchased

Dear creators of the theme. What would your clients were very satisfied with the advice applies to them more carefully. I have a simple question, I asked him for a week and waited for an answer in this forum. But you sent me to another forum. Brilliant! That I still have to wait a week? But the most interesting thing is that how to register in the new forum no one said! Where can I get Purchase code?

UmbrellaStudios

Hi

We’re sory for that, but we would manage threads better from our forum.

You can get the purchase code from the Downloads tab, but instead of Downloading All Files And Documentation, click on Download License.

I really appreciate the help of the admins. I have 2 themes from Umbrella.

UmbrellaStudios

Thanks a bunch for your kind comment.

It does not support with IE8, isn’t it?

You should be notified it. :(

UmbrellaStudios

Hi

For the best experience and a great reponse, can you please move this to our support forum at Support

hi, how can I disable the map entirely in the Contact template?

UmbrellaStudios

Hi

Place this to Options – Custom CSS

map{

display : none !important; }

Kind Regards

Can you do customisations to this theme?

UmbrellaStudios

Hi

At this point I’m afraid we are not available for custom work.

Kind Regards

Amazing theme, any possibility for simply an HTML template as well?

Hi when a buy says it has the PSD’s included, but I don’t see any psd files. you can send me tanks my mail is: edgar@ayudantedesanta.com tanks.

UmbrellaStudios

Hello,

We just emailed the PSD files.

Have a nice day

murra Purchased

Great theme! I’m just curios, do you have any planned update to support IE8, or is it something I can look into to get the frontpage to work in IE8?

murra
murra Purchased

Just a quick note, I’ve been trying to adjust the images from expanding 100% on the frontpage when viewing in IE8. You dont happen to have a quick fix which just keep these images as their original size?

murra
murra Purchased

Quickfix that worked for me if anyone else is wondering:

<!—[if lt IE 9]> <style> .col-sm-3 { float:left; } </style> <![endif]—>

:)

UmbrellaStudios

Hi Matte

Realy appreciate on the stuff you’re sharing, we will try to implement that if there are no better ways we can find.

Thanks a lot

I’m interested in this theme for a client site. Does the homepage use regular blog posts or the custom post? Or can one choose what type of posts show on the homepage? I want to import the clients old blog into this one so her posts are all regular blog posts. Thanks!

UmbrellaStudios

Hi

The home page with a grid contains Portfolio post types, which are not blog posts.

But you can set the Blog page as the home page, but it contains a different layout.

Kind Regards

Love the theme. Please can you answer a few questions:
  1. On my iPhone the slider on the portfolio pages can often take up the whole screen when landscape this means that I can’t vertically swipe down the page
  2. When using the navigation when a new page loads it doesn’t load from the top
  3. Is there a limit on how many portfolio items there can be?
  4. How many photos can each portfolio item have?

Many thanks

UmbrellaStudios

Hi

As for the problems 1,2 we will try to find a solution ASAP.

3 ) No there is no limit

4 ) As many items as you need

Kind Regards

Hi, Bought the Nordic theme but it says my email does not exist when I try to access your Support page. Where can I find my purchase code?

Thanks.

UmbrellaStudios

Hi

You can get it from your Downloads tab, but instead of Downloading “All files & Documentation” download “License certificate”.

Kind Regards

Hey there!

Another really easy to use theme, thanks guys! Quick question, on the Business home page, instead of 3 service columns, id just like one. Can you tell me which file to edit to make it just one colum (full width) like this:

http://www.tonicpit.com/little/wp-content/uploads/2013/12/likethis.jpg
ladydekade

Found that too!

UmbrellaStudios

Glad to hear that you just found those problems.

If you have any other question, can you please ask them at http://helpdesk.umbrella.al

ladydekade

Have added a request now! thanks x

Hi!

The accordion does not work, I can not find the way to solve-it

You can see all versions not working on this website http://tonioliver.net/equip/
UmbrellaStudios

Hi

Noted that, and we are going to fix it immediately.

The update should be ready for tomorrow, ASAP Themeforest reviews it.

Kind Regards

Default-user

OOOHH PERFECT UPDATE, THANKS!

UmbrellaStudios

Glad to hear that.

Probably the best support I’ve ever gotten for a theme! They have gone above any beyond fixing minor issues and helped me customizing until it’s perfect! Recommend this theme :)

UmbrellaStudios

Hi

Thanks a lot matte.

This kind of comments are the best motivation and why you got such a service.

Your welcome.

Is this theme translatable to Russian?

UmbrellaStudios

Hi

Arctic is Translation read, but you have to translate it to Russian by yourself easily using Codestyling Localisation plugin or Poedit.

Kind Regards

Default-user

Do I have just simply translate words in file um_lang.po or I have to rename it?

UmbrellaStudios

Hi

You have to translate them, like each label as we have only the english version.

Kind Regards

Can I change the background color from white to blue?

UmbrellaStudios

Hi

Yes you can, but you have to upload a single pixel blue image there instead of color picking.

Kind Regards

I’ve buy it, I’ve installed it and all seems to work fine in laptop and pc but in cell and mobile devices the images of the portfolio disappear. There’s some specifics for the images to be included in portfolio? something about size or format? I’ve tested it in Ipad, Galaxy Note 2, Sony Xperia10 and 11 and in any of it the images appear in the portfolio page, and in PC and laptop if I change to the big grid the images disappear as well.I know you will be back at January 6, thanks for any fast answer pals.

This is the site: http://apptrevete.com/

UmbrellaStudios

Hi

For the best experience and a great reponse, can you please move this to our support forum at Support

This theme looks really unique. The only issue is that when navigating to new pages, it doesn’t automatically scroll to the top of the new page. You’re left at the bottom.

UmbrellaStudios

Hi

We fixed that, but just don’t know why we did not uploaded the fix on our demo.

Kind Regards

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