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312 comments found.


jfhocq Purchased

Hello, I have a problem with your template Norris. I placed the Event Calendar application and the title of the event is not displayed in the right place. Could you help me? Thank you . the website is: www.magic-kapsalon.be

Hi @jfhocq

Could you please open a support ticket at our dedicated desk https://withemes.ticksy.com/ with your site login credentials?

Our support staff will assist you in the soonest time ;)

Best Regards,

Cuong Tran

Hi, is it possible to fix the navbar top in front of the slider?

Hi @C2-lounge

It’s possible. It’s not shown on the demo but you can setup a sticky header at very top & override the slider. There’s an option to control this. This feature has been added from version 1.6. See the changelog

Hey I’m hesitating between this theme and ANTE (http://themeforest.net/item/ante-the-ultimate-wordpress-parallax-theme/7390473) I’d appreciate that someone could guide me. Thanks

Hi @YellowFlash

Thank you for your interest. The choice is up to you, it depends on your purpose & your taste. However, if you choose us, you can always look for dedicated support at https://withemes.ticksy.com/



Hi, I found Norris looking for a theme with ajax-portfolio option and I’m pretty amazed with your version. The only handicap for my client is not to have a visual composer. It is possible for you to bring me admin access to a demo to look around? Thank you so much for your attention

Hi sebasg,

Unfortunately, this theme use shortcode systems. We do not integrate Visual Composer but there’s a shortcode generator and you can import demo then edit it.

If you wish to try it first, let drop me a mail.



Yes, please. How can I access to? My email is webmaster@cocoand.com



karanc Purchased

IS there any guide that how to set up the theme?

Hi @karanc

Please download full package of this theme Norris vxx.zip, unzip and you’ll see a folder naming Documentation. Open index.html file, that’s the setup guide.



?Hi there, ive updated to the latest version of your theme and when i try to turn the page titles off, it doesnt turn them off.

The reason i’m wanting to do this is because some pages we are using decorative image titles and others (like the blog page) we are wanting to use the actual title itself.

I see in the comments section you said to put some code into headline.php at line 2, the latest version has this already but the tick box to turn the pages off in the backend dont seem to do anything.


Hi @darrencnz

It’s 100 percent that you can hide this page title area with the checkbox in the backend with Norris 1.9.5, eg. this page: http://norris.withemes.com/latest-news/

Please double check your site


I see that but I’ve completely removed the child theme style sheet altogether in case it was CSS or child theme related and the tick box still does absolutely nothing.

Even if i revert back to the original non child theme which was only updated the other day, the tick box still does nothing on any of the pages and there are no mods to any of those theme files as it is a brand new install.

Thanks anyway

Hi @darrencnz

Indeed, we can not inspect this issue without looking your site’s backend.


vhugo01 Purchased

Hello, I have a question for you, how can I modify size and font of my woocommerce products? I tried modifying from “woocommerce.css” but it doesn’t work. I love my theme fonts but I want to use the other one in woocommerce, to make it looks better. About the upgrade, When is become available?

Hi @vhugo01

Please open a support ticket at https://withemes.ticksy.com/, our team is willing to help you to modify them :)



Hi, just noticed this – the uploaded footer background is not seen, after I upgraded the theme. Any ideas why?

Hi arinapr,

Could you please show me your site so we can have a look? We may need to ask your login credentials for further support if needed, so you can open a private ticket at https://withemes.ticksy.com

Best Regards,

Cuong Tran

Hello, Is this theme still being updated?

Hi vhugo01, we still update this theme to make it compatible with latest version of WP as well as needed plugins.

About developing new features, we really do not have a plan at this time.

Kind Regards,


I have a pre-purchase question: Is the lightbox customizable? I’d like to make the images larger and hide all of the controls. Thanks!

Hi Matt,

Sorry for the delay on your reply. With only these queries, lightbox is only customizable via Javascript. Once purchased, we can help you to customize this at our support desk.


Can I hide the category filter buttons above the images?

Yes you can.

The demo isnt importing at all. Just downloaded the theme today. I really shouldn’t have to pay someone to install this per the demo when you say on your sales page that it is easy to install.

Hi Gingerlatte,

Of course the demo is importable while 900+ customers can install it. Please make sure that you followed exactly steps in quick setup guide of documentation included in the theme package.

If you have any difficulties with the theme setup, please open a support ticket at https://withemes.ticksy.com/ with your login credentials, we’re glad to help you.