259 comments found

arinapr Purchased

I have issues with self hosted MP3 audios in Portfolio. Can’t find out what’s the problem. It doesn’t appear even. Tried all variations (embd, links). Do you know what can it be?

withemes

Hello.

Unfortunately, self-hosted MP3 only works with blog posts, it doesn’t work with Portfolio. Let consider to use Soundcloud instead.

BR.

WiThemes

I have a problem… I want a multipage website, so i turn off the “onepage” mode, but the top area is not scrolling. When i enter the page to scrool in the code, that’s not ok… My adress haven’t ”#” in, that just for example: myadress.com/about and not “myadress.com/#about … So i dont’ understand why the page is not scrolling, my “home” page is “home” and when i enter the full adress in the code, that’s not working too… I don’t know how i can do… (excuse for my bad english, i’m french and i don’t know or understand every words….

withemes

Hello. Thanks for purchasing my item.

Could you please:

1 – Comment by the account you’ve used to purchase my item?

2 – Let me know your site address and give me an access?

Many thanks

WiThemes

arinapr Purchased

Hello,

An issue re the [latest_posts]. If you click on a thumbnail, it shows the post in a popup window. I want it to be linked directly to the post page or the thumbnails should be shut off completely. How can I fix it?

withemes

Hello. Thanks for your feedback.

I’ll fix this issue in the next update. Noted.

Meanwhile, you can fix it simply by editing the file wp-content/themes/norris/js/main.js on your server. Just look for

$('.wi-single .post-thumbnail a')

and replace it by

$('.single .post-thumbnail a')

Hope this helps

WiThemes

arinapr
arinapr Purchased

It worked out, thank you! It seems like the website is all set. I’d like to express my respect for creating such a slick, friendly theme! It was a very nice experience setting it up, very clear documentation and quick customer support. Keep it up guys! All the best.

withemes

Hi.

Congratulations on your work and many thanks for your kind words. We really appreciate it! :)

BR.

WiThemes

Hello there

I cannot for the love of god (!) to import Norris successfully into my Wordpress website. I have tried importing it via FTP, through Wordpress themes tab (add theme buttom) and the Tools->import XML. I get a broken website every time. I can do any edits to it or navigate trhough the template. When I click customize all I get is a website stuck in the Blog section with random images. How do I import this successfully? I followed the instructions on the main page here and nothing. How do I edit my site?

Thanks!

Default-user

Hello. But I want to start to edit from a (the) template model. And there is nothing there. And for instance the ‘about’ page is not even listed there. This is very confusing.

Default-user

I would like a refund thanks. The way the template is marketed makes things look very simple, as it if just to replace the original content displayed on the template for your own, but the practical truth is that is a long way from that. So, please, I’d like to be refunded. Thank you.

withemes

Hello.

Could you please send me a private mesage with your site login info so I can have a look? In fact, I think my theme is one of easiest themes on the market.

Best Regards

WiThemes

Hello, Great theme! I have a question before you buy. Is the theme is provided page portfolio category?

Thanks!

withemes

Hello. Thanks for your interest.

My theme supports Portfolio Category but it looks like blog, something like this.

However, you can build a page for each portfolio category like this:

[portfolio category="16" /]

with 16 is the category ID for instance.

WiThemes

Shambix Purchased

You added WPML support for top area as a page option… but since this is also a theme option, I suggest instead you convert that theme option in a WPML translatable string. The way it is now, is quite confusing for the average user. Just a suggestion ;)

withemes

Hello. Thanks for being my customer and your suggestion :) It’s very kind of you. :)

I think converting toparea content to a string is only convenient for those who need WPML but keep it as an option is more user-friendly. Do you think so? ;)

WiThemes

arinapr Purchased

Hello, coming back with a question re the Portfolio page. How can I display the hierarchy of the portfolio categories? For example, I have 5 major categories. By clicking one, I should get to another 5 subcategories and so on. Now when I mark a project in the main category and all subcategories, all the categories are displayed in one line.

Thank you

withemes

Here’re steps:

1 – Go to open wp-content/plugins/wi-portfolio/functions.php file and search around lines 161 – 183 about portfolio filter.

2 – Replace them by the function wp_list_categories.

3 – However, to make it work well with filter function, you need to learn about Walker to make sure it keeps the same link structure as my code. :)

4 – Once complete 3 above steps, you’ll get subcategories, but you’ll need to add CSS to your second level menu, and make it responsive of course.

That’s why I can help you to customize this case. If it was simple, I’ll support you freely for sure. ;)

Hope this helps

WiThemes

arinapr
arinapr Purchased

Yep, not simple at all, especially when you’re not the one who created it. Is it a problem for you to customize the function for $ ?

withemes

Hello.

I really wanna help you but from my point, a theme developer I can not help you to customize this case even with money.

Fortunately, Envato opens a place where you can hire some developer to help you with some dollars. :) And I think your task was easy to them. Also, my theme code is also very clean and easy to understand.

Best Regards

WiThemes

How can I have 3rd level of menu items in top menu? Theme is restricted to menu depth 2 in header.php file.

withemes

Hello.

Yes, because it’s onepage theme so I think 2 is enough. However, to have 3rd level menu you can edit

'depth'                =>    2,

to

'depth'                =>    3,

in header.php file. However, you’ll need some extra CSS rules that you can write in Theme Options > General > Custom CSS.

In this case, you can mimic code from style.css of Sonata item because they’re nearly the same as each other.

Hope this helps

WiThemes

M_Kniess Purchased

Hi,

I have problems to change from multiple pages to one page mode. I imported the demo.xml after installing the theme. I (think I) did everything as described in the documentation while configurating the demo but the pages will not order themselves in one long page.

Here is the page: http://michaelkniess.de/

Is there anything I could have missed?

Thank you very much, John

withemes

Hello. Thanks for purchasing my item.

I think you’ve forgot to select Onepage Template on the right, below publish button. :)

Hope this helps

WiThemes

Default-user
M_Kniess Purchased

Thank you!

Hello there.

A question. I’d like to change the font in the “LISTS” section from the custom font to Oswald. How can I do that? Also, is it possible to emulate on the lists section the same aesthetic (font size and style) from the Custom Labels section? The reason I’m asking is that I can’t completely customize to my taste and needs the Custom Labels section of the template – what’s displayed next to the video (or image etc) when in Portfolio details . I need more information than ‘client, location, date etc’ and the information categories will also change depending on the project. So what I would like is the same aesthetic (font size, formating and style) as the custom labels but in a more “customizable” way like in the lists section. Thanks!

Default-user

Also, now that I’ve updated to 1.9, the formatting of my paragraph in the “about” sectionof my website has changed and gone wrong. I cannot aline the tabs (the beginning of each new paragraph) anymore. If you check my website – fernandohart.com – in the “about” there are three paragraphs and you’ll see that the first word of each paragraph are not alined. ‘Fernando’, the word of the first paragraph is placed correctly; ‘In’, the word that starts the second paragraph looks like it is one space forward; and ‘he’, the word that starts the third paragraph looks two spaces forward when compared to ‘Fernando’ in the first paragraph. I’m using
the add line breaks and (10x)   to add the spaces in the beginning of each new paragraph. Can you help me please?

withemes

Hello

1/ To use custom fields, please update your portfolio plugin as well. You can follow update guide to update both your theme & plugins.

2/ You can learn about custom fields here. Try to add a new custom field then save your project & see the portfolio, you’ll understand how it work.

3/ About formatting of your About section, I’m 100% sure that It’s not concerning my theme and the updated version. May you’ve changed something at the same time you update Norris theme. :)

Best Regards

WiThemes

Default-user

Thanks!

amanduky Purchased

Hi, how I can to choose multilanguage in the top area?

withemes

Hello. You can customize the toparea content for each page by page options below the editor. So in a page that displays French, you can add a french language toparea.

Is it clear?

WiThemes

Default-user
amanduky Purchased

Thank yOu!

Hi there,

I haven’t bought the theme yet, but hoping to shortly. Just one question. Is it possible to open portfolio items in a new page (I’ll be using the multi-page layout, if that matters)?

I am looking to use the same action/experience in the Norris theme that you have already created in the Sonata theme.

Thanks so much, Scott

withemes

Hello. I just want to let you know that v1.9 is out so you can open project in a single page. Please download & update the item.

BR.

- withemes -

Default-user

Thanks so much for the update. I upgraded to the new version (and plugins) and it looks fantastic.

Thanks so much for your work, great timing!

withemes

Thanks for your kind words ;)

arinapr Purchased

Hello,

How can I remove the testimonial decorations? I love it, but my client wants it without.

Thank you

withemes

Hello.

Please add this code to Theme Options > General > Custom CSS:

.testimonial-slider .flexslider {background:none !important;padding-top:40px;border:none;}.testimonial-slider{border:none;}

- withemes -

arinapr
arinapr Purchased

Thank you. The code is good.

dcsango Purchased

Hi,

Two questions:

How can I add more images to the top slider? Like on your demo page.

In mobile view the logo does not become responsive. It takes up the whol header, How can this be fixed?

Thanks, Danny

withemes

Hello. Thanks for purchasing my item.

1/ To add more images to the top slider, Please click “Add slide” in the Theme Options > Top area > Slider area & select Top area type as “Fullscreen Slideshow”

2/ Please show me your site, I’ll help you to detect & fix the logo issue. :)

- withemes -

arinapr Purchased

Hello,

I need to change the hover color of the Toggle names.

Please advise

withemes

Hello. Please add this code to Theme Options > General > Custom CSS:

.wi-toggle .toggle-title:hover, .wi-toggle .toggle-title.active {color:#999;}

Then replace #999 by your own color code.

- withemes -

arinapr
arinapr Purchased

Thanks

Hey there,

Thanks for your help on the last question. I have another one. Is it possible to change the height of the portfolio image slideshow (on its own page, full width layout)?

To keep it responsive, maybe the better question is: is there a way to trim the proportions to make it much shorter but still as long?

Thanks so much, Scott

withemes

Hi. I think you can achieve this by just checking to “Crop Thumbnail” below project options when you edit your project.

Default-user

The first example is “cropped.” I want to crop it more. Is this possible?

withemes

Hi. Please open the file

wp-content/plugins/wi-portfolio/init.php

then look for

add_image_size('thumb-940-crop',940,400,true);

That’s the one you need to edit. :) Just replace 400 by the number you wish.

Do the same for the file wp-content/themes/norris/functions.php

- withemes -

DimC93 Purchased

Hi,

I really need your help. I’m using the portfolio with the Lightbox type. I mainly add Videos but I’d need some options about the layout.

1) I don’t want the navigation arrows. If I want to watch an other video, I should leave the current one first. Is it possible ?

2) I want an autoplay once the lightbox appears (Vimeo URL by the way)

3) I would like to resize the lightbox video. It’s too small

4) I would like to hide the text on the top right corner..it’s like “image 1 of X “

Too bad we can’t load self-hosted video in portfolio but it’s ok. This theme is already very nice although I have to admit it’s verrryyyy hard to understand at the beginning. ^^

Thanks for your help

Default-user
DimC93 Purchased

Hi,

everything works well except the videos size. It doesnt change anything to modify init.php.

I put 960 (innerWidth) and 540(innerHeight) but when I’m doing ” right click/Inspect the element ” on the lightbox video…i still see the width at 640 and the height at 390. This is in the div called video-wrapper btw.

Can’t find any way to solve it…

withemes

Hi. Sorry, i was missing something :)

Please use this instead:

$this.colorbox({
                                iframe:true,
                                innerWidth:innerWidth, 
                                innerHeight:innerHeight,
                                width:940,
                                height:640,
                                    });

- withemes -

Default-user
DimC93 Purchased

Great,, that works. THanks :)

loolye Purchased

hi, Hi cuong i cannot to connect on support i lost again my password, i can retrieved the wordpress password,

sorry for this direct ticket

I have a problem with the wi shorcode: shortcode, it is in conflict with frontend builder 2.0

it does not work on the section http://carteron-saint-tropez.com/key-figures-carteron-saint-tropez/

in the English version of website http://carteron-saint-tropez.com/ but the French version, it works: http://carteron-saint-tropez.com/

Plugins are identical, the m ^ me website, the only difference is the version wordpress on http://carteron-saint-tropez.com/ the site is wordpress eng

on http://carteron-saint-tropez.fr, wordpress is in French

When I disable the plugin frontend builder 2 shorcode the works again,

but I have to stay with it and keep the frontend plugin template norris also

because my client,

wants to translate its website in all languages, Also I have to find a solution, I can not put norris update,

withemes_support

Hi,

You can tell me more about your bugs in your website, you can send message here: http://themeforest.net/user/withemes#contact

- withemes -

loolye Purchased

hi cuong!

1-Hi i would like to have to page like onepage, home with some section and an other onepage with several section scrolling like onepage, we have adding all section in onepage but the scrolling is too long for the internaute, alos we need to separate the onpage in the same style in two parts.

http://carteron-saint-tropez.com/ we have made two website http://carteron-saint-tropez.fr/ thanks you for answer me i need to find a solution, maybe you have a great idea for my problems.

have a nice day,

loolye

withemes_support

Hi.

Unfortunately, Norris theme only supports onepage layout for homepage.

Do you want to use multi-pages feature of this item? :)

- Tuan Pham -

WiThemes Support Team

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