i hav ea problem with the shortcode like [button scroll=”true” link=”#about-us” icon=”angle-right”]Get Started[/button] in the top area content. it dont work. yoe see nothing. Some shorte codes work there. i tried all top area types. In pages this shortcode works.
Just try this:
[button scroll="true" link="#about-us" icon="angle-right"]Get Started[/button]
Please note the double quote when you write shortcodes. Yours is all open double quotes. Let try to use normal quotes.
If it still doesn’t work, let try to replace #about-us by your own About page name.
Hope this helps, Cuong Tran
Hello,it dont work. In Firebug you cant see the code of this shortcode.There are some shortcodes not working in the top area-conent (facebook icon and link dont work too). Seemed that some shortcodes are disabled in the Top Area content!? My URL is http://wp.kosmetik-oase.com and here you can see my toparea-content: http://wp.kosmetik-oase.com/wp-content/uploads/2015/07/topareacontent.png
Hi Frank. Sorry for getting back too late on your reply.
Also I don’t see button shortcode on your top area. I think I need your admin account to see the backend to detect the issue. Could you please send me login credentials via my profile contact form?
Best Regards, Cuong Tran. Sorry again for this delay.
Hello, i have sent the credentials via Profile contact last week!
Sorry. I’ve replied to your email. Did you receive it yet?
Oh yes. I reveived it! And now it works! Thank you.
Can I embed MP3 files into Norris using the Wordpress [audio] shortcode? I am making a site for my mother who does voiceover work and need to be able to allow her demos to be played on her site.
Some themes I have been trying will not render the MP3 file as the Wolrdpress player but will simply output the HTML code. Just need to check before I buy!
Sure 100% you can.
Thanks for your interest. Hope you’ll grab it soon Cuong Tran
After updating from 1.4.1 to latest version, I’ve internal server error 500… I tried to restore the FTP backup I saved before installing the theme update, but I’ve still 500 error.
I’m in PANIC.
Can you please help me ?
Hi my friend, don’t be panic. Current version is stable with many customers
Could you please help me to check this issue
Hello! thanks for your message. SOLVED… I realized the need to upgrade the php version and restore the permission on the server…. no problem from your BEAUTIFUL template. THANKS for prompt answer.
You’re quite welcome
Pre purchase question:
In theme 3. fullscreen parallax, the images seem to have a dark filter, can I take it off?
And do I necessarily need to use all the pages, for example “our team” or “pricing”, or can I simply delete them?
Hi. Thanks for your interest.
1/ Yes, you can remove dark overlay.
2/ You can add/remove any page you wish.
Best, Cuong Tran
Hi, I’ve got the same problem as mr rudiheller with the shorthcode [button scroll=”true” link=”#about-us” icon=”angle-right”]Get Started[/button]
Could you help me out?
Hi man, thanks for purchasing my item.
Could you please show me your site so I can have a look on your issue? Thanks
Please! http://www.konfijt.be And tx in advance.
Hi. Please make sure that you’ve installed Wi:Shortcodes plugin. You can check it in Appearance > Install Plugins
Working fine now, thank you! But now next problem For the portfolio I inserted this code [portfolio number=”-1” column=”4” crop=”false” filter=”true” belowtitle=”subtitle” /] But this is’nt working. I don’t see all my projects, not in 4 columns, etc… Do you know what I did wrong?
Hi, could you please drop me a mail with login info via my profile contact form? I need admin acc to check the details. Thanks.
Did you receive my email?
Hi. Let notice the double quote. Please write yourself the double quote in your shortcode. I’ve created a new page namely “Portfolio”. You can compare double quotes in two pages.
I have a question about the Morris Wordpress theme.
Is it possible to make a link in my Linkedin profile that takes people to a project in my portfolio on my website, that is using the Morris Wordpress theme?
Hi mecsum, sorry for the delay on your reply.
I don’t quite understand your question. Why don’t you use project permalink?
Hey, can we disable the parallax effect ? Thanks !
Yes, of course my friend
Hello, I have a problem viewing my site via a template with your iphone. OS version is 7.1.2. could you tell me if I should do? Thank you
Hi man, could you please show me your site?
Upgraded to 1.9.4 and WP 4.3. Would like to use hamburger menu but it’s randomly located next to my logo. http://www.katherineakendall.com
Hi man. I apologize for the delay on your reply
It seems you’re using a child theme with custom header, so please view the header.php file of original Norris theme to mimic it.
ok….where do I even do this? My child theme just gives me the CSS file to edit. Nothing else.
I overwrote the header.php file and it still isn’t fixed
Hi man. You said you’ve upgraded the item to version 1.9.4 but when I check it, it’s still in version 1.7.2
Let see this file
Could you please double check your site and see an updating guide:
Thank you. Cuong Tran
Also would like to know why the page title repeats the same information twice. Is this populated by site title/tagline under customization? How can I correct this? www.katherineakendall.com
Hi man. It seems the reason comes from Child Theme problem as well.
Let delete this line of code in functions.php file
add_filter( 'wp_title', 'wi_wp_title', 10, 2 );
Should I just replace my child theme? Honestly, it’s been so long since I’ve set up this site, I can’t even tell if I have custom styles set up
Hi. I think you need only to edit header.php file & functions.php in your child theme.
I don’t even know where this is located.
I also don’t know why it’s double-posting everything in this forum.
Is anyone responding to support questions?
Problem with Pics and Logos in the Portfolio Section. Blurred! What can i do?
Hi man, could you please show me your site so I can have a look on your trouble?
Thank you, Cuong Tran
sure. send me your email please. the side is actually hidden
You can send me private info via my profile contact form:
B.R., Cuong Tran
Hi, Thanks for Norris. I made 6 categories in my Portfolio, It only shows 5. How can I get It to show All six Categories?
Also, when you go to my site on the main hero screen page my phone number is listed blue and as a link when viewed in internet Explorer, It suppose to be white.
when I open website in Chrome or Firefox my phone number is correct in white with no link.
Please help me understand why this is happening. Thank you.
Hi man, thank you for purchasing my item.
1/ I need your account to check the issue concerning number of categories showing on your portfolio. Please open a private support ticket here to send me a private message with your login info. Thank you.
2/ Don’t understand properly the trouble with your phone number, I see it white with no link on Chrome, Firefox & IE.
Thanks for the great theme but i’m having serious problems with the demo.
I have tried multiple times to set it up and i’ve followed instructions step by
step but it looks like the xml file doesn’t upload fully, it halts during upload
then i get a error not found page and the pages and menus don’t seem to
be setup. I tried support a while back and was told you guys don’t support
setting up the demo?? Can i please have some proper assistance with
setting up the demo please.
We don’t help setting up the demo but we’ll fix the error if it happens Don’t worry.
For this issue, please check the max execution time on your server/hosting (let ask your hosting provider for this). Please increase it to about 1500 to perform importing.
In short, importing is often the problem of hosting configuration as I know.
Yes man, 1500 seconds. It’s the number, normally it takes only 5 minutes.
Im hosting with Godaddy an i just tried to ask for their assistance and this is what theyre telling me:
Unfortunately, we cannot, though a web search on the item you are trying to edit should give more information on what to enter in the file. You’d put your lines in a text file, name it .user.ini, and you can even use the file manager to upload the file to public_html.
Cant someone just help me oh my gosh
Hi. Unfortunately, I can not help you more on this issue I’m not a professional web admin and I don’t know much about Godaddy services. However I can assure that Norris demo file works fine as all other demo files of other themes.
Envato also opens a service to install theme as demo on Envato Studio.
Cheers, Cuong Tran
Also, the plugins are not included in the package? Can you at least supplied a list of required plugins? I couldn’t find this information on the documentation. Thanks
I apologize for the delay on your reply
1/ Please make sure that you’ve installed the plugin Wi:Shortcode & other plugins at Dashboard > Appearance > Install Plugins
2/ Please make sure that the link=”#about-us” matches slug of your page. Eg, if your page is “About Us Blah” instead, the link should be ”#about-us-blah”. When editing the page, you’ll see its slug.
3/ For further questions, you can always use our support desk to get faster assistance.
Are you planning on continuing to update this theme, I noticed it has not been updated since September?
Yes, we’re planning to update this theme in near future. You’ll got alert when a new version comes.
Thank you for coming with us.
How do you remove the page separator (including all page separator content)? Thanks!
Thank you for purchasing my item.
Could you please open a support ticket here:
Our dedicated team are willing to help you
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