This author will respond to buyers' questions and provides limited support through their own support system.
We offer 100% free after sales support. Once you purchase you can use our Support Forum backed by professionals who are available to help our customers.
If you’re new on the forum. Please make sure that you follow these steps:
- First, get your Purchase Code.
- Register on our forum, fulfill and submit the form.
We’re in GMT +1 and we aim to answer all questions within 24 hours (Monday – Friday).
In some cases the waiting time can be extended to 48 hours. Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.
Please note that support for our items includes:
- Responding to questions or problems regarding the item and its features.
- Fixing bugs and reported issues.
- Providing updates to ensure compatibility with new software versions.
Our item support doesn’t include:
- Customization and installation services.
- Support for third party software and plug-ins.
If you need a custom modification, please feel free to contact us using contact form on our profile page.