293 comments found

hi again. i use this theme with woocommerce. in “shop” page the products are very small like this: https://db.tt/EL15MShu . i want to make them bigger. how can i do this?

Sinote

Hi,

You can try using the Page Builder element “WooCommerce Products” and select two columns, which will make the product thumbnails larger to fill up the space with two columns, instead of the default four.

Cheers

Hi, the theme does not work on android chrome browser. can not scrolling. please check this. we had try multiple android phones.

Sinote

Hi,

This is a clash on the default Android browser with the transit js library. Please send us an email through the contact form on my profile page, so I can send you back modified js file to fix that.

Cheers

Hi Sintote.

How do I increase the number of portfolio posts I can show on one page? I have around 40 posts saved in my dashboard but my portfolio page only shows the first 20.

I’ve tried increasing the number of posts in the Portfolio Layout box of my Portfolio page but it hasn’t increased the number of posts displayed.

Any ideas?

The page is www.brandewcopy.com/portfolio

Regards,

Jamie

Sinote

Hi Jamie,

That’s strange. Can you please send us an email through the contact form on my profile page with this info and a temp admin login to the site so we can check out what could be happening.

Thanks

mobile responsive not working. please check. http://applireach.com/

how to enable the mobile responsive?

Sinote

Hi,

I am afraid you’ve never purchased Nova theme, developed by us and sold here on ThemeForest. I believe you’re looking at the Nova theme by ElegantThemes http://www.elegantthemes.com/gallery/

Please contact the theme author for support.

Cheers

Hello! I´ve purchased and installed the theme but shortcodes don´t work. Whenever I click on shortcode bracket icon, nothing happens. Could you help?

Thanks!!

Sinote

Hi,

Can you please send us an email through the contact form on my profile page with a temp admin login to the site you’re working on so we can check what the issue could be. Might be a javascript clash with a plugin.

Cheers

lina3d Purchased

hi I have a problem with Chrome. The first time I charge the website the first thing I see is a CSS code in the screen. Usually ill remove line #18 in header.php file which says:

if (redirect) document.location.reload(true);
and its ok.
but i have site
But I have a website that does not help
Default-user
lina3d Purchased
**hi I have a problem with Chrome. The first time I charge the website the first thing I see is a CSS code in the screen. Usually ill remove line #18 in header.php file which says: if (redirect) document.location.reload(true); and its ok. but i have site But I have a website that does not help
Sinote

This happened after latest Chrome update. Please send us a temp admin login through the contact form on my profile page, with this info, and we’ll get this sorted asap.

Cheers

Dagnoff Purchased

The support site has a “504 Gateway Time-out” error code and cannot connect.

Sinote

Hi,

There was a small downtime on our server. Now all should be fine.

Cheers

kgazzard Purchased
Hi there, I have just purchased this and have an odd problem with my navigation – there is a gap between the nav and the child menu items which means the I can’t hover to the items below the main item as it disappears due the gap. See the screen shot: https://www.dropbox.com/s/picqaftitu3mtym/Screenshot%202014-11-26%2022.35.53.png?dl=0

Any ideas?

Sinote

Hi,

What I am seeing is really unusual, and is not supposed to display like that. Please send us an email through the contact form on my profile page with a temp admin login, so we can take a look.

Cheers

powergo Purchased

Hi, I am having an issue using the page builder text boxes.

When I use the HTML feature on it any elements such as span,i and anchors get paragraph tags added to them. Can you fix this issue please as it is very irritating.

My version before clicking the update page button: <a href="#" class="product-title-hover"><div class="product-box" style="background:url('#');"><div class="product-title-blue">Title</div></div></a>


What the template changes it to after saving: <p><a href="#" class="product-title-hover"> <div class="product-box" style="background:url('#');"> <div class="product-title-blue">Title</div> </div> <p></p></a></p>

Sinote

Hi,

I see. Can you please post this in the support forum, so we can get this tracked and resolved asap.

Thanks.

Is it possible to make a blog post full width without making all blog posts full width?

Sinote

Hi,

You could do that with some custom css. As each page/post has its id added to the body tag as class, you can place something like:

body.postid-433 .bluebox-container {
     max-width: 100%;
}

in Admin > Appearance > Theme Options > Theme Skins > Edit > Additional Inline CSS. Please check the screenshot:

http://monosnap.com/image/2siX7hj4muTr42INuSs4pY8sMqrb1P

You can get the post body class by viewing the page source and look for the body tag.

Hope this helps.

Default-user

Great thanks for the tip. Maybe a full width post option could be added in the future? Just an idea to make it more simple.

Thanks again.

Sinote

Thanks for the suggestion. We’ll think about that.

Cheers

Is it possible for you to provide a way to show the testimonials/quotes widget via a shortcode? It only seems to exists as a widget within the GUMM pagebuilder feature but the client wants it to be displayed outside of this area.

Sinote

Hi,

Currently this is not possible. If you’d like send us an email through the contact form on my profile page, and we’ll see if we could squeeze some time to develop this next week.

Cheers

Hi there,

I tried to create an account on your support forum, but the purchase code that I created did not work. Can someone please help?

Sinote

Hi,

Can you please send me an email through the contact form on my profile page with the purchase code in question and the username used to purchase the theme with (as lccreative user has not purchased the Nova theme, maybe that’s the issue).

Cheers

Problem with responsive style in Chrome and Android after 4.1.2 Hi, we bought this theme more then one year ago but only one month ago our client saw that it does not work. I tested like this: - Android 4.1.2 and last chrome the responsive theme work. - Android 4.2.2 and last chrome the responsive theme doesn’t work. - Android 4.4.2 and last chrome the responsive theme doesn’t work. Device: Galaxy trend plus, galaxy nexus, galaxy s2 and s4. I try olso in you website http://antonibotev.com/themes/nova/ and doesn’t work. :-( Our site is http://www.waterworksforevents.nl/. What can I do? Thankyou, Nicola

ps. more precise: the scroll doesn’t work. It Works only in the contact page if you touch the input text area.

barbarazonzin

Sorry: Android 4.1.2 and NOT last chrome the responsive theme work

barbarazonzin

NEWS—-> I found the answer in the support forum and it s works

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