312 comments found

Hi there. Is there any updates coming soon? I’m really keen for a sticky header and one page scrolling. And any other great new features you dream up :-). In reality I’d pay a yearly subscription to keep this theme updated rather than having to look around for a new theme that does these things and keeps us on track with new web trends.

Sinote

Hi,

And thank you for the kind words. I totally understand :) ... unfortunately we are not planning any major feature update to the Nova theme any time soon. See, our hands are really full right now (and have been for the past couple of years actually) and we don’t have the time for major releases, I am afraid.

I am sorry for that, and thank you for the comment.

joshuasr Purchased

Hello! Working on toftrees.getmsm.com. For some reason, the social links aren’t working properly. They don’t show up on Chrome at all, and on Safari the links aren’t correct, even though they are correct in Appearance > Theme Options > Social. Any advice? Thanks!

Default-user
joshuasr Purchased

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Sinote

Hi,

That’s strange. Here is what I see on your site with Chrome http://monosnap.com/image/w6lqwvTeUvaQtg2TTU1PteU9FMkUHd

Are the social links not the ones you’ve specified from the admin? Also there is a setting per page and this might be overwriting the globally used settings – http://monosnap.com/image/Ys98EkFN13BkSkVyAdxIZjR0cDpqdR

If that’s not the case – please send us an email through the contact form on my profile page with a temp admin login so someone on our team can have a look.

Cheers

senise Purchased

This theme is fantastic. I found it very flexible. I was able to built my website without any customizations. I am very happy for it. But the best thing is their customer support, which is alway ready to help you, they are always there for anythings. I really suggest to anybody to buy it. Enjoy!! :)

Sinote

Thank you mate, much appreciated :)

Good Morning! First congratulations on the theme. I have a problem, refresh the page and wordpress suddenly when browsing for it the code on the front end is , I have a screenshot , I have tried to contact you for the support and I have not been able or have failed . Regards and Thanks

Sinote

Hi,

I believe this happens on Chrome browsers. Happened with latest update. Please send us an email through the contact form on my profile page with a temp admin login, and we’ll get this fixed asap.

Cheers

Default-user

ok thank you

My revolution slider is not working. Can you take a look?

Sinote

Hi,

Please send us an email through the contact form on my profile page with a link to the site in question, so we can have a look. Also, please check you have the latest version of Nova, and the included Revolution Slider in it (you can download it from your Downloads tab on your Envato account).

Here is the version history:

http://themeforest.net/item/nova-flat-clean-responsive-theme/5186612#item-description__update-history

Cheers

Does anyone know where I can paste the Google Analytics code Nova? I’m hoping there is just one place to put is as opposed to pasting it on each page.

Thanks

Sinote

Hi,

Yes, you can paste it in Admin > Appearance > Theme Options > General > Tracking Code.

Cheers

vmarques Purchased

Hi, my site is not responsive and I used the Nova theme http://www.ultrapowermat.com.br/. Please help. Thanks

vmarques Purchased

Hi, my site is not responsive and I used the Nova theme http://www.ultrapowermat.com.br/. Please help. Thanks

Sinote

Hi,

Not sure I understand. All looks fine on mobile and on browser window resize:

https://www.dropbox.com/s/ajyd4ww5nhocjao/IMG_1028.PNG?dl=0

Cheers

Default-user
vmarques Purchased

The problem is that my scrollbar only works when opened menu is opened (try to arrastar above it)... You can try the other pages… All that you can see is the content that appears in the first part of the page, when you try to use the scrollbar to view the rest of the content you can’t because it doesn’t works…

Sinote

I see. I believe this is happening on Android mobile devices. Please send us an email through the contact form on my profile page, so we can send back modified javascript file for you to replace on your server.

jsghagan Purchased

Hi there…great theme!

I have tried to move the site to another server and none of the nova settings have taken effect. What am I doing wrong?

Default-user
jsghagan Purchased

Actually, to be more clear, none of the Page Builder layouts have been carried across with the DB and doing an export from the current site to the new site doesn’t work either. Help, please!

Sinote

Hi,

I’d suggest to manually export/import the database. Then you’d need to run two queries, to update the urls so that page links, media urls can work properly.

If we can give some more assistance on this, please send us an email through the contact form on my profile page with this info.

Cheers

lina3d Purchased

hi What if I signal that I want to have comments on the page is still impossible to see such an option?

Sinote

Hi,

I see. Please send us an email through the contact form on my profile page, so we can reply with updated page.php file to replace in your installation.

Cheers

Default-user
lina3d Purchased

No longer need. But I want you to send me the change to be made. Please

tnx

Sinote

Sure, please send us the email through the contact form on my profile page, so I can reply with the page.php file.

Hello, I am sending you this e-mail from Italy. I would buy the template NOVA. Let me know if I can buy the template demo because I like the setting you’ve given of pictures uploaded within. Can you tell me if the template NOVA Ecommerce I see in the demo is the same as what should I buy? Or the template from $ 69 does not contain the photos I see on the template? I await your response about. Sincerely Domenic

Sinote

Hi Domenic,

The images used in the demo site are purchased from Photo Dune – http://photodune.net/ and are used for the demo site only. So, they do not come packaged with the template I am afraid.

Cheers

Super frustrated with this theme.

The lack of proper plugin support and disabling the admin sections of the site allowed a client to ignore their updates. They were hit with the revolution slider hack.

I was contracted to help fix this issue. Was able to install everything and get WP running again. However the gumm WYSIWYG editor has the plugin and appearance pages disabled. Because of this the site is still vulnerable to attack.

If there is a manual way for me to disable the Gumm WYSIWYG Editor, it would be greatly appreciated.

Otherwise I don’t recommend this to any developer or person until these issues are resolved.

Sinote

Hi,

I am really sorry to hear that. The Revolution Slider exploit was a nightmare for us, as developers, and for users. We made an update as soon as the authors released the security update, but then again a lot of people suffered from this, which we are really sorry for.

Not sure what you mean by the proper plugin support however, and disabling sections from the admin. The downside of including a proprietary plugin with a theme is that it cannot make use of auto updates, but then again, it could be purchased separately if needed. As for disabling sections from the admin – there is no disabling of sections. Not sure I understand.

As for the WYSIWYG, please give us some more info. We are not using a custom editor. The editor is the default WordPress editor, with some theme shortcodes and buttons included, that’s all. We as authors are actually not allowed to use custom WYSIWYG at all.

Please send us an email through the contact form with more details on what you’d like to achieve, so we can try and help.

Cheers.

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