99 comments found

VC Custom Teaser feature does not work. Please help.

moutheme

Hello,

Sorry the theme isn’t compatible with the theme, we haven’t tested it.

Best regards!

Toni85 Purchased

Hi, I buy yesterday this theme. I have a problem with shortcode google map, the map not see… Why?? Which google maps url?? With code of demo not see.. Thanks

moutheme

Hello,

Please refer to this topic http://support.moutheme.com/forums/topic/google-maps/#post-2448

Best regards!

I would like to change the menu buttons? how can I do this?

moutheme

Hello,

This isn’t possible. You can change the header style at theme options -> Header and select one of the predefined header-menu styles.

Best regards!

Great theme! That’s all I wanted to say.

Thanks!

moutheme

Thank You!

Quick issue I’m confused on.

http://suntexventures.com

I don’t have any sidebar content in the widgets, and yet, everything is already slid over to the right. I don’t know why, and I don’t know how to get the content back center. I’m not sure what I need to do to get the content centered.

Can you offer a little insight into why this is happening?

Thanks!

moutheme

Hello,

Have you done any changes at theme’s files? Please can you give us your site credentials so we can give a closer look? Write at our support forum support.moutheme.com.

Best regards!

this theme provides child functionality?

I tried to add a question in the forum but when I reset password it doesn’t go to my correct account. I might have entered by email incorrectly.

Could you please provide information on how to make my site look just like the preview and information on how to import dummy content with pictures so it looks just like the preview? I am struggling.

Thanks so much!

moutheme

Hello,

Please send us an email at help@moutheme.com with your username at the support forum. We will reset the password for you and set the correct email.

You must click the import data button at theme options. The images aren’t included in theme.

Best regards!

It’s possible add video in slider?

moutheme

Yes its possible.

Hellow,

Colorpicker default wordpress or colorpicker transparency? Video demo do not function colorpicker?

Ok.

moutheme

Hello,

Sorry I don’t understand your question, can you be more clear?

Best regards!

This template is one big failure. I spent hole day trying; 1. full width elements 2. portfolio layouts 3. wysiwyg editor in text blocks (where is it???) 4. page layouts 5. CSS Too much to go into detail. In preview mode it looks often okay, in real url mode after saving its one big drama. I tried back- and frontend in Chrome, IE and firefox. Every browser has its own issues. I quit!

moutheme

Hello,

Please be sure you have selected homepage as static page at Setting -> Reading. Please write at our support forum support.moutheme.com and we will help you solve all the issues.

Best regards!

Same issues that netfortNL has with the browsers also testimonial pictures don’t fit in the circle, actually I would like to remove the space for the pictures. Spacing is off in the Process Section.

Please Help!!!

moutheme

Hello,

We haven’t done any changes at your site, except we have set the homepage as static page (to fix the issue of the not displaying the container fitted with the boxed layout). Here is your opened topic at the support forum where we have responded http://support.moutheme.com/forums/topic/our-work-process/.

Let us know if you have any question.

Best regards!

Default-user

So the homepage is set as static? What’s the purpose of this and how do I unset it to get the site to show my content that was there a couple of days ago? Also PLEASE EXPLAIN or GIVE ME Browser Compatibility code and where should I put it so that all browsers show the same format.

moutheme

Hello,

Go to settings -> Reading and unset it. The theme is compatible with all browsers. What issue do you have? please write at our support forum support.moutheme.com.

Best regards!

Hello dude. It is a perfect theme good job. But we can’t see visual composer’s tinymce interface. buttons and wysiwyg not working :/ We’re using the last theme. Can you help me

moutheme

Hello,

Please write at our support forum support.moutheme.com. Can you give us your wp credentials so we can give it a closer look?

Best regards!

PLEASE EXPLAIN or GIVE ME Browser Compatibility code and where should I put it so that all browsers show the same format. If the site shows different formats in different browsers its no use to me. Thanks for you help.

moutheme

The theme is compatible with all browsers. What issue do you have? please write at our support forum support.moutheme.com.

Best regards!

Default-user

The logos at the bottom of the homepage look fine in Safari however they are too large in the other browser formats. Is their a compatibility problem or is there a way i can resize the logos so that it’s conducive with all browser formats?

moutheme

Hello,

Please can your show us your site url?

Best regards!

Hi there. How’s it going? I’m having a little trouble with the installation of the Theme. Tried to register on your support forum, but didn’t receive any e-mail confirmation. Tried to register again and now it says my purchase code has been already used. Please help, username uanhenga

Default-user

got it. thank you.

llermaly Purchased

Hello, how can I replace the home circle icons ??? I tried uploading some .png files but didnt worked…. thanks

moutheme

Hello,

What icons do you want to replace? What elements?

Please write at our support forum support.moutheme.com.

Best regards!

Hi there, WooCommerce Plugin says that a lot of Template Overrides are Outdated. are you planning to update this . ? The output says :
novus/woocommerce/archive-product.php, 
novus/woocommerce/cart/cart-empty.php, 
novus/woocommerce/cart/cart.php version 1.6.4 is out of date. The core version is 2.1.0, 
novus/woocommerce/cart/cross-sells.php, 
novus/woocommerce/cart/mini-cart.php version 1.6.4 is out of date. The core version is 2.1.0, 
novus/woocommerce/cart/shipping-calculator.php, 
novus/woocommerce/checkout/cart-errors.php, 
novus/woocommerce/checkout/form-billing.php version 2.0.0 is out of date. The core version is 2.1.2, 
novus/woocommerce/checkout/form-checkout.php, 
novus/woocommerce/checkout/form-coupon.php version 1.6.4 is out of date. The core version is 2.2, 
novus/woocommerce/checkout/form-login.php, 
novus/woocommerce/checkout/form-pay.php, 
novus/woocommerce/checkout/form-shipping.php version 1.6.4 is out of date. The core version is 2.2.0, 
novus/woocommerce/checkout/thankyou.php version 2.0.0 is out of date. The core version is 2.2.0, 
novus/woocommerce/content-product.php, 
novus/woocommerce/content-product_cat.php, 
novus/woocommerce/content-single-product.php, 
novus/woocommerce/emails/admin-new-order.php, 
novus/woocommerce/emails/customer-completed-order.php, 
novus/woocommerce/emails/customer-invoice.php version 2.0.0 is out of date. The core version is 2.2.0, 
novus/woocommerce/emails/customer-new-account.php, 
novus/woocommerce/emails/customer-note.php, 
novus/woocommerce/emails/customer-processing-order.php, 
novus/woocommerce/emails/customer-reset-password.php, 
novus/woocommerce/emails/email-addresses.php version 1.6.4 is out of date. The core version is 2.2.0, 
novus/woocommerce/emails/email-footer.php, 
novus/woocommerce/emails/email-header.php, 
novus/woocommerce/emails/email-order-items.php version 2.0.3 is out of date. The core version is 2.1.2, 
novus/woocommerce/emails/plain/admin-new-order.php, 
novus/woocommerce/emails/plain/customer-completed-order.php, 
novus/woocommerce/emails/plain/customer-invoice.php version 2.0.0 is out of date. The core version is 2.2.0, 
novus/woocommerce/emails/plain/customer-new-account.php, 
novus/woocommerce/emails/plain/customer-note.php, 
novus/woocommerce/emails/plain/customer-processing-order.php version 2.0.0 is out of date. The core version is 2.2.0, 
novus/woocommerce/emails/plain/customer-reset-password.php, 
novus/woocommerce/emails/plain/email-addresses.php version 2.0.0 is out of date. The core version is 2.2.0, 
novus/woocommerce/emails/plain/email-order-items.php version 2.0.0 is out of date. The core version is 2.1.2, 
novus/woocommerce/loop/add-to-cart.php version 1.6.4 is out of date. The core version is 2.1.0, 
novus/woocommerce/loop/loop-end.php, 
novus/woocommerce/loop/loop-start.php, 
novus/woocommerce/loop/no-products-found.php, 
novus/woocommerce/loop/orderby.php version 2.0.0 is out of date. The core version is 2.2.0, 
novus/woocommerce/loop/pagination.php version 2.0.0 is out of date. The core version is 2.2.2, 
novus/woocommerce/loop/price.php, 
novus/woocommerce/loop/rating.php, 
novus/woocommerce/loop/result-count.php, 
novus/woocommerce/loop/sale-flash.php, 
novus/woocommerce/myaccount/form-edit-address.php version 1.6.4 is out of date. The core version is 2.1.0, 
novus/woocommerce/myaccount/form-login.php version 1.6.4 is out of date. The core version is 2.1.0, 
novus/woocommerce/myaccount/form-lost-password.php, 
novus/woocommerce/myaccount/my-account.php, 
novus/woocommerce/myaccount/my-address.php version 2.0.0 is out of date. The core version is 2.2.0, 
novus/woocommerce/myaccount/my-downloads.php, 
novus/woocommerce/myaccount/my-orders.php version 2.0.0 is out of date. The core version is 2.2.0, 
novus/woocommerce/order/form-tracking.php, 
novus/woocommerce/order/order-details.php version 2.0.3 is out of date. The core version is 2.2.0, 
novus/woocommerce/order/tracking.php version 1.6.4 is out of date. The core version is 2.2.0, 
novus/woocommerce/single-product/add-to-cart/external.php version 1.6.4 is out of date. The core version is 2.1.0, 
novus/woocommerce/single-product/add-to-cart/grouped.php version 1.6.4 is out of date. The core version is 2.1.7, 
novus/woocommerce/single-product/add-to-cart/simple.php version 2.0.15 is out of date. The core version is 2.1.0, 
novus/woocommerce/single-product/add-to-cart/variable.php version 2.0.15 is out of date. The core version is 2.1.0, 
novus/woocommerce/single-product/meta.php, 
novus/woocommerce/single-product/price.php, 
novus/woocommerce/single-product/product-attributes.php version 2.0.8 is out of date. The core version is 2.1.3, 
novus/woocommerce/single-product/product-image.php, 
novus/woocommerce/single-product/product-thumbnails.php, 
novus/woocommerce/single-product/related.php, 
novus/woocommerce/single-product/review.php version 1.6.4 is out of date. The core version is 2.1.0, 
novus/woocommerce/single-product/sale-flash.php, 
novus/woocommerce/single-product/share.php, 
novus/woocommerce/single-product/short-description.php, 
novus/woocommerce/single-product/tabs/additional-information.php, 
novus/woocommerce/single-product/tabs/description.php, 
novus/woocommerce/single-product/tabs/tabs.php, 
novus/woocommerce/single-product/title.php, 
novus/woocommerce/single-product/up-sells.php, 
novus/woocommerce/single-product-reviews.php version 2.0.3 is out of date. The core version is 2.1.0, 
novus/woocommerce/single-product.php, 
novus/woocommerce/taxonomy-product_cat.php, 
novus/woocommerce/taxonomy-product_tag.php

If I buy the theme, I will have a dummy data exactly like the demo? All pages, images, sliders demo?

moutheme

Sure will look same!

steve_idc Purchased

Hi,

My client is interested in your theme, but we want to know if it is possible to make the home page look like a landing page with video in the slider?

Thank you in advance

moutheme

Yes its possible!

Thanks

Default-user
steve_idc Purchased

Thank you very much.

One last question if we use video on the site is there an image page or something else for people viewing on older Internet Explorer versions e.g. IE6?

Thanks

emma_n_7 Purchased

Hi there, I would like to completely remove the grey footer widget section from all the pages – please advise how to do this? If I don’t have widgets added then it just says “Add Widget Column 1” & “Add Widget Column 2” which I don’t want to appear on the site.

Thanks

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