An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ZERGE, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from ZERGE:
1. Support for all our themes is conducted through the ColorTheme Support Forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue
2. We only cover support for our themes (unique functions and features beyond WordPress ones), and cannot provide general support on WordPress or third-party plugins.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.