63 comments found

MsJaszy Purchased

I am so very disappointed that I purchased this theme. Your documentation does not explain how to add images to the slider or does it adequately explain how to add a gallery, two very important items of your theme that should be included rather than having to negotiate the theme files via ftp. Shame on you for giving the impression that your theme is easy to navigate and configure.

ZERGE

Hi MsJaszy!

I’m sorry that you did not like our theme. Many people have no problems. We are working to improve the functional themes in the new version will have a lot of improvements. In any case, you can always install any other WP plugin, instead of the builtin theme.

Thank you for your feedback, any feedback is important for both positive and negative. Good luck!

mmf1 Purchased

Hows the new version Serge? Can we create more than one Gallery to feature different content?

ZERGE

Hi!

A new version is expected in coming weeks. No, in this version you can only make one gallery of any type, or use other Gallery plugins.

MsJaszy Purchased

So rather than explain to me how to complete the issues I’m having problems with you’d rather tell me there’s a new version on the way that does nothing to help me now?! Wow, I think my complaints to Theme Forest and following social media blasts are warranted. It’s a shame because the friend I’m trying to help with this really likes the look of your demo, breaks my heart to have to explain to him that it doesn’t work the way it’s shown.

I emailed for support on this theme. I got a reply email back. I replied to the emails, and i yet to get any response. It’s been a week now and i have things i need to fix with the template. If i don’t get this resolved, i will be asking for a refund.

@MsJaszy – I feel your pain. No where does it really show you where to add images to slider. Then i get email telling me how, but i can’t locate where. I think a refund is now due. My client cannot wait another week when this was supposed to have been up and running by now.

ZERGE

Hi axgillette!

At the moment, a lot of work. I think within a few days can help you. Template works fine, and what you want, is beyond the scope of the template and requires some time for processing. And absolutely don’t see a reason to refund :-)

Default-user

Still waiting and not support yet. I had to go out and purchase another template because i had no help with this template. Only 1 email reply. It’s been what 3 weeks now? It’s just to tell me where the code is so i can remove it for those images. It’s been more than a couple of days. Needless to say i guess this was a bad choice. Also, i never said that the template did not work. I just asked how to remove some stuff, and where the heck do you put the slider images at!? But now, i guess it’s just too late.

ZERGE

Hi axgillette,

I responded to your letter 8 days ago (November 3) and did everything you asked.

sitelock Purchased

Hello Zerge,

We have just purchased the theme and we like it a lot! We want to change the background color to a different

we have actually changed the color of background already, although the font is still white. we are having issue finding where the code pulls for text font on website.

domain: blueplanetcreative.net

Please help.

Thanks

ZERGE

Hi sitelock!

Thank you for purchasing our theme :)

The font color for headers defined in the file /wp-content/themes/Ocean/css/reset.css:

h1,h2,h3,h4,h5,h6 { color:#FFF; font-weight: normal; }

Font color for the rest of the text defined in the file /wp-content/themes/ocean/style.css, you can edit this file via WordPress Editor

Stythys Purchased

how does the mailing list work?

ZERGE

Hi Stythys,

Thanks for purchasing Ocean Theme.

This form does not provide newsletter service, need additionally configure this feature. I would suggest to setup some of these plug-ins – http://wordpress.org/extend/plugins/search.php?q=newsletter Alternative text for Widget mailing you may enter in the settings of the theme in Homepage tab (described in documentation page 11).

franckt Purchased

Hello,

I am very happy with the theme, very well designed.

That being said, I have a problem implementing the portfolio page.

I followed the instructions and edited the gallery.xml file and added the shortcode to the “portfolio” page : http://www.altexnouveau.comoj.com/portfolio/

I get the portfolio menu but no thumbnail nor description.

I would really appreciate your help here !

Franz

ZERGE

Hi, Franz!! Thank you for purchasing Theme.

Your pictures must be in the following locations (Paths to the images at the beginning of the file gallery.xml)

/ img / gallery / large / </ large> / img / gallery / thumbs / two_column / </ two_column> / img / gallery / thumbs / three_column / </ three_column> / img / gallery / thumbs / four_column / </ four_column>

If you put the pictures in another folder, then you have edit paths to images in gallery.xml

franckt Purchased

Hello Zerge,

Thank you for your reply. I am afraid I did not change path in the new portfolio page (see below) so I don’t see what the problem is here.

I created a “portfolio” page with : [ocean_gallery col=”2”] as html content.

The images are located in the folders : img/gallery/large for the large ones and img/gallery/thumbs/two_column for the thumbnails.

And my gallery.xml file includes : /img/gallery/large/ /img/gallery/thumbs/two_column/ /img/gallery/thumbs/three_column/ /img/gallery/thumbs/four_column/ as paths.

Where might the problem be ? I assume we don’t have to enter a complete path.

ZERGE

Hi,

In your xml file specified <image>800×600.png</image>, but should be <image>1.jpg</image>, <image>2.jpg</image> etc.

franckt Purchased

Hello Zerge,

Yes, I made multiple tests to the gallery.xml, trying to edit the image names, paths to get it working, but unfortunately, it still does not work.

I can share the gallery.xml file via PM if you want. For now, I just reused the original xml.

Franz

ZERGE

What about a give me a login and password to admin panel? Send me a message via profile – http://themeforest.net/user/ZERGE

Zerge -

Nice theme design, I’ve managed to get it to do nearly everything I wanted, but stuck on a couple little items. I don’t mind changing the code myself if you could just point me in the right direction real quick..

Under recent projects, it appears that any post appears under this section. I would like to add a filter so that only posts of CATEGORY =”PROJECTS” actually appear in recent projects, all other posts will not be seen there.

Can you give me the magic line of code for that and tell me where to paste?

Thanks Loren

Hi Zerge,

Thank you for creating this theme. Suites my clients needs very well. Just one most likely simple change that i am over looking. How do i change the roll over colour on the main menu? Its blue, i need it to be gold. Can you please let me know where in the style sheet to change this. Thank you in advance!

Default-user
http://www.hiltiproject.com/wordpress/

last task left is to remove the “Latest Projects” from the home page. Any help on that would be greatly appreciated.

ZERGE
In the file home.php remove all the code between
<!--- START LATEST PROJECTS -->
and
<!--- .grid_12 animate -->
Default-user

Yes!! that worked. Thank you so much for your help Zerge.

Also very dissatisfied with this theme, and dont tell me the BS that “so many are satisfied” , were not. And i read the other responses. No idea how to get the two column gallery working, your instructions are shit.

ZERGE

Hi,

With which difficulties you encountered? Over than 70 peoples use this theme, and no one had difficulty. Send me a message via profile, I will try help you – http://themeforest.net/user/ZERGE

I simply cannot get the gallery to work, but have settled for a plug-in gallery at this point. Is it possible to remove the posted in, date, and time fields?

ZERGE

Of course, you can remove this fields through the Editor in Admin panel.

Hi, I would love to use the Nivo slider but don’t see instructions on how to do so (how to get images in there, etc.). Can you help? Thanks!

ZERGE

Hi michellefabio,

You need to specify URL for images (for example http://wp.color-theme.com/ocean/wp-content/uploads/2012/01/sunset-with-palm-and-boats-on-tropical-beach.jpg) in the file home.php – http://d.pr/i/5nId

Thank you! Will give it a go :) Also wondering how to use the portfolio template; are there instructions somewhere? Thanks!

ZERGE

Read the Documentation, page 35.

Ah I see now; it’s “gallery” in the instructions! Searched for “portfolio,” so that explains why it never came up :) Thank you!

santosho Purchased

Good theme, but I can’t seem to get a hold of Serge. I’d like to upgrade the to the new version. Because the posting is beyond primitive in that you have to create three sizes of images for it to look proper. The theme itself works great and Serge has answered questions in the past. Recently in the 6-12 months, he’s disappeared.

ZERGE

Hi santosho,

I am here and did not receive any emails from you.

Hi! Great theme. I’ve got everything working good so far. Couple of questions:

1) How can I format the Featured Image of posts to be the same size as their smaller thumbnail size? For example, when I’m on the Latest Projects page, it shows a list of all posts with the featured image of each in a small form. When I click on the post to enter, the image goes to full-size. How can I keep it small thumbnail size within the post?

2) I would like to implement a shopping cart in my site. Do you have any suggestions as to what the best way would be to do this?

Thank You

Default-user

Hi Zerge, thanks for your reply. Yes, pretty much just like that. Just want to keep the thumbnail size the same even when the user clicks “Read More” to open a post.

ZERGE

I need access to WP admin panel. Send me a message through my profile

Default-user

Message sent, thank you.

Hi, can you explain how to upgrade this theme to 1.03 without losing all of the customization entered in 1.02? Is there a specific file or file I can just replace via FTP to fix the dashboard/wp admin issue? Thx!

ZERGE

Hi,

Just replace the files listed in the file Changelog.txt

Joshart01 Purchased

Hi Zerge,

We are installing the theme and we have an error :

The thema is missing style.css stylesheet.

Can you help me?

Thanks.

Jos

by
by
by
by
by
by