159 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’m unable to get the Wordpress toolbar to show when viewing the site. It’s helpful for editing pages. Any advice?

Serzh

What is your version? I have corrected it in the past.

Default-user

We’re running 2.0. Thanks!

  • Exclusive Author
  • Spain
  • Has been a member for 2-3 years
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
tatolc Purchased

Hello, it´s possible to have video (youtube/vimeo) in the portfolio items?

Serzh

Only in the description

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! the back and front end is really slow to show content, could you help me with some advice? thanks! cari

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Hi, I am getting a 403 error on your support page. I had posted several questions and never got any answers. Are you offering support here now? Or should I expect you support site to be up again?

natebald

Still awaiting your support.

The Parallax menu does not work in chrome. Please assist.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Italy

Hello, it´s possible to show only one categorie one home? (Recent posts)

thank!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Serzh! This is a great theme! I just want to ask how come the title on services section doesn’t have animation? Help!

http://wendy-myers.com/
Default-user

HEEEELP!

Default-user

Hello Serzh! Have you seen my site? The Services Section doesn’t have animation. Help!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Italy

hi, have also a problem with the portfolio-labels

homepage looks perfect: https://www.dropbox.com/s/oaoz3osb19sv8s6/2014.03.31_09h44m56s_003_.jpg portfolio-site looks bad: https://www.dropbox.com/s/n04fzobbsw8zz05/2014.03.31_09h45m27s_004_.jpg

plz need help, it is urgent

thanks

Default-user

support page doesn`t work?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tarsal Purchased

Hello, your support page is not working i cannot get access, i get following error:

“Forbidden

You don’t have permission to access /index.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.”

However, i’ve recenetly purchased your theme and it looks amazing, but! I would like the home page parallax design with headers, images etc to be moved to the other pages as well but with different content, can you follow where I am going?

You can visit telebrokers.dk for more details on my page. The front page looks as it should, but when going to ‘Om os’-page everything looks different, like in your demo. I would like to add a Image in the header in ‘Om os’-page and middle header etc. Is this possible? If so please help me. If you do not support such issues please tell me which files I have to edit to get what I want.

Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Italy

hello again,

portfolio-items which open after having pressed the “more”-button do not work with lightbox. a lot of problems with this theme, and no support?

thanks for help

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
Hayd028 Purchased

Hi Serzh,

As echoed above your support page is currently down and I have a couple of questions re theme…....if you could please look into the fault, ro reply back…...many thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Serzh!

Just want to ask how can I change the color of the FAQ box including on the hover. Thanks. :)

Default-user

Here’s the link of my page. Thanks! http://wendy-myers.com/start-a-nutritional-balancing-program/

I need to fix this as soon as possible.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

We posted this on your support forum 5 days ago and havent seen a reply yet. We created a site with your awesome theme but we are having some issues with various responsive aspects. 1. Column shortcode: Shortcoded columns dont reflow in mobile devices. Here is an example: http://www.angellongevity.com/conditions-treated/. We have a four column page and it looks crazy on a phone. We’d like them to come in as 1 column on a mobile device, like it does on the services carousel or the pricing pages. We’ve checked and the demo has the same issue, so we know we didn’t break functionality. 2. Hiding the Slider: We want to hide the slider when the site is showing on mobile devices. We tried using the Revolution Slider settings but it didnt do anything. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

CAN I EDIT THE SCROLL OF TEAM POST, THE IMAGE AND TEXT CPAITAN, ETC ??? ALSO MEETING WHERE Servicis EDIT PAGE, NOT FIND IN PAGES. WHEN OTHERWISE THIS EDITION ESAT THANK YOU GREAT THEMA!

Serzh

LAMARACA, specify what concrete functions you are interested. If needed functions not supported, we can will add them in new version, or maybe personal for you.

Fast customer support (24/7) only on the forum. http://gogetthemes.com/forums

BR, Serzh

  • Has been a member for 0-1 years

Hello,

I am assisting a colleague setting up a wordpress site for his business. He is interested purchasing your theme

May I ask a few questions?
  1. Is the theme already translated into French ?
  2. Does the documentation explain how to setup the theme in the same way as the right hand demo (before you updated them this weekend – it was a parallax clean demo, I believe) ?
  3. Is it possible to create different pages as well as having different sections on the same page ?
  4. Can I create custom menus ie have the dynamic blog section as well as having “static” pages ?
  5. Can you confirm that it will run OK with version 3.9 of wordpress ?

Best regards Simon Giddings

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi,

I would like to have a three column layout underneath my slider on my home page. Can you tell me how to do this with your theme?

Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Israel

your demo is not working

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, i want to show to different pages with portfolio view it is possible? can I use subcategories only in one page?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

We are getting this error:

Parse error: syntax error, unexpected end of file in /home/majestic/public_html/sample/wp-content/themes/oceanplaza_woo_v2.1/includes/tinymce/shortcodes.php on line 1

Can you please advise on how to fix?

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • United States
agent8 Purchased

are you alive? would love to get this – can you please update to 3.9?

agent8
agent8 Purchased

just saying because i dont see many responses and last update was 6 months ago -

Serzh
Serzh Author

The update is ready, one of these days will be available

agent8
agent8 Purchased

Thanks for response – I loaded and got this

Parse error: syntax error, unexpected ‘FacebookLikeBoxInit’ (T_STRING) in /home/levelcre/public_html/clients/yurt/wp-content/themes/yurt/includes/widgets/facebook-like-box-widget.php on line 1

agent8
agent8 Purchased

seems like this has happened alot – I uploaded this theme via filezilla.

agent8
agent8 Purchased

??

agent8
agent8 Purchased

I will pay 20 for you to fix this

Serzh
Serzh Author

To recieve rapid reply, please forward your questions to our support forum http://gogetthemes.com/forums/ Support team are online 24/7

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