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2163 comments found.

5parky

5parky Purchased

Hi, I updated the theme and all options are gone. I specifically asked you on two occasions via email 3 months ago if there are any considerations upgrading the theme and you said none. I now notice another user had issues and you provided him with a link but it’s no longer working. Please clarify on update procedures from older versions.

5parky

5parky Purchased

Could you please revert to me with instructions on updating the theme from 1.9.7 without losing all settings? thanks

5parky

5parky Purchased

hello?

Hi,

Sorry support isn’t provided via comments (since a few months ago) if you open a ticket you should get quicker responses – http://themeforest.net/item/office-responsive-business-theme/1718861/support

When updating the theme you should never lose your theme options. Theme options are stored in the database and updating the theme only replaces files. The only reason I can think of for options being lost is that at some point you renamed the theme folder on the server, because options are saved in the database using the theme name. In which case they aren’t lost either, but they will not be showing up. Did the folder name get renamed by any chance?

ps: For any extra precaution you can always go to the theme panel and use the import/export tab to export your settings prior to updating and if you do have issues re-import them.

our client’s host is using php 7.0 runtime, and the theme seems to break down when accessing the admin interface. here is the error log:

[12-Jan-2016 08:37:18 UTC] PHP Fatal error: Uncaught Error: Call to undefined function ereg_replace() in /srv/users/serverpilot/apps/office/public/wp-content/themes/office/admin/admin-interface.php:1133 Stack trace: #0 /srv/users/serverpilot/apps/office/public/wp-content/themes/office/admin/admin-interface.php(856): Options_Machine::optionsframework_machine(Array) #1 /srv/users/serverpilot/apps/office/public/wp-content/themes/office/admin/admin-interface.php(21): Options_Machine->__construct(Array) #2 /srv/users/serverpilot/apps/office/public/wp-includes/plugin.php(525): optionsframework_admin_init('') #3 /srv/users/serverpilot/apps/v/public/wp-admin/admin.php(168): do_action('admin_init') #4 /srv/users/serverpilot/apps/office/public/wp-admin/index.php(10): require_once('/srv/users/serv...') #5 {main} thrown in /srv/users/serverpilot/apps/office/public/wp-content/themes/office/admin/admin-interface.php on line 1133
dubsbhoy

dubsbhoy Purchased

Would woocommerce work with this ?

Yes, there is actually a basic woocommerce.php template file already included just to make sure the default layout isn’t broken. But would highly recommend you check out our most popular theme ;)

http://themeforest.net/item/total-responsive-multipurpose-wordpress-theme/6339019
dubsbhoy

dubsbhoy Purchased

Thanks for the fast reply, client is now looking to add a cart system to the current office theme. Will check out your other theme for new clients though I really like the office one, thanks again.

Sweet ;)

Let me know if you have any issues with WooCommerce.

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