WPExplorer

WPExplorer supports this item

Supported

2169 comments found.

5parky

5parky Purchased

Hi, I updated the theme and all options are gone. I specifically asked you on two occasions via email 3 months ago if there are any considerations upgrading the theme and you said none. I now notice another user had issues and you provided him with a link but it’s no longer working. Please clarify on update procedures from older versions.

5parky

5parky Purchased

Could you please revert to me with instructions on updating the theme from 1.9.7 without losing all settings? thanks

5parky

5parky Purchased

hello?

Hi,

Sorry support isn’t provided via comments (since a few months ago) if you open a ticket you should get quicker responses – http://themeforest.net/item/office-responsive-business-theme/1718861/support

When updating the theme you should never lose your theme options. Theme options are stored in the database and updating the theme only replaces files. The only reason I can think of for options being lost is that at some point you renamed the theme folder on the server, because options are saved in the database using the theme name. In which case they aren’t lost either, but they will not be showing up. Did the folder name get renamed by any chance?

ps: For any extra precaution you can always go to the theme panel and use the import/export tab to export your settings prior to updating and if you do have issues re-import them.

our client’s host is using php 7.0 runtime, and the theme seems to break down when accessing the admin interface. here is the error log:

[12-Jan-2016 08:37:18 UTC] PHP Fatal error: Uncaught Error: Call to undefined function ereg_replace() in /srv/users/serverpilot/apps/office/public/wp-content/themes/office/admin/admin-interface.php:1133 Stack trace: #0 /srv/users/serverpilot/apps/office/public/wp-content/themes/office/admin/admin-interface.php(856): Options_Machine::optionsframework_machine(Array) #1 /srv/users/serverpilot/apps/office/public/wp-content/themes/office/admin/admin-interface.php(21): Options_Machine->__construct(Array) #2 /srv/users/serverpilot/apps/office/public/wp-includes/plugin.php(525): optionsframework_admin_init('') #3 /srv/users/serverpilot/apps/v/public/wp-admin/admin.php(168): do_action('admin_init') #4 /srv/users/serverpilot/apps/office/public/wp-admin/index.php(10): require_once('/srv/users/serv...') #5 {main} thrown in /srv/users/serverpilot/apps/office/public/wp-content/themes/office/admin/admin-interface.php on line 1133

Would woocommerce work with this ?

Yes, there is actually a basic woocommerce.php template file already included just to make sure the default layout isn’t broken. But would highly recommend you check out our most popular theme ;)

http://themeforest.net/item/total-responsive-multipurpose-wordpress-theme/6339019

Thanks for the fast reply, client is now looking to add a cart system to the current office theme. Will check out your other theme for new clients though I really like the office one, thanks again.

Sweet ;)

Let me know if you have any issues with WooCommerce.

Bootmin

Bootmin Purchased

Theres a very annoying gradient extension of the navbar to the right, even on demo, view your screen from every angle and you should see it, it looks like a blur gradient to the right. How can I get rid of this navbar gradient band?

What browser and operating system are you using? This is what I see: http://cl.ly/121z372W1H2A

Bootmin

Bootmin Purchased

Windows 7, firefox. Chrome also.

Can you show me a screenshot of what you see? Thanks!

is the theme compatible with WP 4,4,2 with no issues ?

Definitely! All live demos will always be running the latest version of WordPress since it’s updated automatically when a new version is ready. So you can always check the demos to confirm.

- AJ

Hello, the problem that I spoke with Envato about is when I am logged into WordPress I see code at the top of the pages. I can only see this when logged into WordPress. This happened almost a year ago. It initially happened with a theme update. When I purchased the theme, there was no support fee. When I tried to get support, you had a message saying that support is temporarily closed. I want to get rid of that error code without paying the support fee as I tried getting support before you start charging. Please let me know how to get rid of the code at the top of my pages. I sent an image to Envato.

Hi,

Support isn’t closed but maybe you are looking in the wrong place – http://wpexplorer-themes.com/support/ – a lot has changed over the years.

Anyway, there shouldn’t be any error on the site. If you look at the changelog – http://www.wpexplorer.com/changelogs/office/ – this was actually fixed in September of 2015 in the last update. Can you please update your theme – https://www.youtube.com/watch?v=ZC68VigIbCQ – and make sure the error is fixed?

I hope you had a great Easter weekend!

- AJ

Hello,

The Office theme is no longer receiving updates? I have an old site using it and I want to reactivate it, but it seems the theme is not up to date.

Please advice.

Thanks for replying, but I am moving on.

Ok, if you ever want to give those bugs fixed on your site just let me know. This is included in your purchase with or without support license.

- AJ

It’s a great theme, too bad there will be no improvements….but thanks for the support.

dano812

dano812 Purchased

I recently updated to the newest version of WP and it seems to have broken the Office – Testimonials widget? I have had the widget in my footer for a long time and it no longer displays anything. I removed the widget and re-added them and still no good. Please advise on what can be done about this, I really like this theme and do not want to change to any others. Thanks, Dan – http://livewirefilms.com/

dano812

dano812 Purchased

THanks, I downloaded the new updated theme and overwrote my current Office folder via FTP and it is not fixed?

dano812

dano812 Purchased

NEVERMIND!! I cleared my cache :) All good.

Is it possible to show location of staff members on Google map? And is it possible to search staff members on skills?

by
by
by
by
by
by