229 comments found

lillojohn Purchased

Maybe, I did something wrong. But I can’t click on the category buttons.

http://johnofalltrad.es/
Bdayh
Bdayh Author


Hi
Please send me your dashboard access information via my profile page to check the problem

Default-user
lillojohn Purchased

You mean my login?

ashleyj Purchased

I purchased your Official theme and it showed it came with an eCommerce page. I’m not finding it anywhere on the version I purchased. I would like to set it up. Please help.

Bdayh
Bdayh Author


Hi .. Did you install plugin woocommerce.2.0.12

Hi bdayh team, I’m interested in the RTL version of your theme. but I noticed that the Store section is not enabled in the RTL Demo. is there a reason for that? can you provide me with an RTL Store Demo page? Thank you

Bdayh
Bdayh Author

Hi bro .. woocommerce Is not supported in the theme RTL ..!!

Bdayh
Bdayh Author

woocommerce Is not supported in the official theme RTL

Hi I purchased the theme and once it said there was an update. I completely removed the previous theme, downloaded the new version and uploaded it. Everytime I click on the Official tab down at the bottom left of the dashboard, it very briefly shows me the “homepage” setup and then goes blank. I can click on header settings, banner settings, etc but when I click on homepage It just shows me a blank screen. Also, I was wondering how to get my title to my blogs to appear on my site. (Im sure that second one is a quick fix)

www.dannybenavides.com

Bdayh
Bdayh Author

- Please update the last Version The most stable version, more options, and improvements ..

Hi Bdayh,

Seem to be having a similar problem to some of the others. When I click the “official” menu button, to go to the settings screen, I see only very long list of strange options, and no actual settings. As someone mentioned in a previous comment, the homepage settings briefly appear, then disappear.

I’ve uploaded two screen shots so you can see what I’m seeing:

http://www.mitchleblanc.com/official/

We just installed the newest 1.2.0 update, by renaming the existing official folder, then uploading the official folder contained in the .zip file, to the themes directory.

Look forward to hearing from you.

Default-user

Follow-up note: this problem was present before our 1.2 update and after the last 1.1.# update. Thanks.

Default-user

Where did your author spotlight widget go in version 1.2? Sorry for all the questions but this update just flushed a ton of work down the drain. Please comment.

Bdayh
Bdayh Author


Hi
- widget-author Will be added in the next update .
- Please send me your dashboard access information via my profile page to check the problem

Hi I’m having a problem with the pages. When I access regular pages, The menu becomes in-active. I cant click on any menu links..

Thanks

Bdayh
Bdayh Author

Hi!
Please provide URL of the page containing the problem to check it

colorvivo Purchased

I can send spanish files for add in languages folder ;-)

Regards. http://carrero.es http://password.es/en
Bdayh
Bdayh Author

Hello bro Thank you dear for your trouble
You can send the language file via my profile page

ksonsma Purchased

Where can I find the code to decrease the padding between the top navigation bar and the Header Ad, and the padding between the Header Ad and the 1st Blog Post? Is this possible to edit?

Default-user
ksonsma Purchased
http://www.ultimatemomshideout.com I would like to decrease the space between our top navigation bar, our logo header (that we are using in the Top Ad space). As well as reduce the space between our logo header and the top of the actual site contents. Hope that helps!
Bdayh
Bdayh Author
Add this code to custom css area in Theme panel > Custom CSS
.banners { margin: -20px 0 !important; }
Default-user
ksonsma Purchased

Awesome! THANK YOU!

Marie0638 Purchased

Hi, I updated the latest version of the theme and now, when I click on a post, it’s not the right title that appears but the title of my very first article (it’s only ok on the homepage and on the category page). Plus, the main picture of each article appears over big on the homepage too. There is just the first article that appears well, no matter the browser. Only my daughter can see pictures at the right size on the homepage. Thanks for your help.

Bdayh
Bdayh Author

Please provide URL of the page containing the problem to check it

Default-user
Marie0638 Purchased

Here is the website homepage : www.gazettedesbonnesnouvelles.fr (you have already checked our website when we had trouble with the old version, few weeks ago)

And here is the page of the last article for example : http://www.gazettedesbonnesnouvelles.fr/?p=13 (you can see that the title “Le podium de l’été 2013” became “La gazette des bonnes nouvelles est lancée”, that’s to say the title of the very first article).

Thanks.

Bdayh
Bdayh Author

- Please make sure updating empty your blog cache you if use any cache or CDN plugin . AND Empty your browser cache .
- Please update the last Version The most stable version, more options, and improvements ..

Hello.. I just updated to the new version and mnost of the ad widgets are gone.. right now there’s only 300×300, 2500×250 and 125×125. Can we get the others back please?

Default-user

Also the Google Plus link isnt working on the social counter

Bdayh
Bdayh Author

- Add more widget ads next update
- Please send me your dashboard access information via my profile page to check this

Thanks for fixing the last problem. 1 more thing. The official Video widget is working like before.. youtube always gives the error when I post a regular link on there

Bdayh
Bdayh Author

Please provide URL of the page containing the problem to check it

bpinet Purchased

Hi there, nice theme. Can’t get codestyle loacalization to work. I’ve generated po. and .mo and everything looks fine but no effects on front side. All text in english. I’ve installed localized WP and WPLANG is set. Please help.

Bdayh
Bdayh Author

Hi You can updates, see the image ( http://d.pr/i/gxJc ), Can translate that have added new

Default-user
bpinet Purchased

I’ve edited po. and generated .mo and uploaded them to /wp-content/themes/official/languages but no changes on front.

Why aren’t my featured images/thumbnails showing up in recent posts/related posts? http://agirlmustpolish.com ?

Bdayh

can you Set featured image, in posts
- Please update the last Version The most stable version, more options, and improvements ..

Default-user

photos have been set as featured and upgraded to most recent version. Still no thumbnails.

Bdayh

Hi
Please send me your dashboard access information via my profile page to check the problem

How do you activate the rating area.? I have a page and have set the review and rating. But it doesnt show up…

Anyone can tell me how they did it, would be great

I was on your forum thread for the Official Theme.

My website is getting very slow and hard to backup since I have too many photos.

On one of your recommendations, you recommended W3 Total Cache.

I was able to install it and loaded everything on a CDN.

But if it is activated the widgets on the sides do not show the images.

When it is NOT activated, the images appear again.

Seems like the widgets can not pull images on a CDN.

Do you have a fix for this?

Bdayh

Hi!
Please provide URL of the page to check it

I have problem with social counter widget. When i activate it, it don’t show sidebar. Seems is don’t work becouse of wpstats http://marioguerrablog.com/
Bdayh

Hi, sorry support for purchasers only … if you purchased this item with another membership .. please add your questions from it

Hi bdayh,

I’d like to purchase this template, but a I have a question: Is it possible to increase the logo? Make the logo bigger than the super banner?

Thanks,

Renata

Bdayh

You can do this easily but will place the logo top header

hi I purchased your Official theme and i can’t see the “contact us” categories, it’s not available ? how can I get them ?

Bdayh

Sorry, I am not sure I understand you correctly, could you give me more details please !

Default-user

Contact Us form generates a custom contact form on my website

Hi, I’m having a problem on buddyvfx.com where all my pages display the heading as my first post title and not their own page’s title.

This is problematic, and I was wondering what solution you could offer to this problem.

Bdayh

Sorry, I am not sure I understand you correctly, could you give me more details please !

Please check your email, I sent to you 3 answers via latitut designs email.

I’m having a problem for post Buttom and widget area… THANKS!!!

Bdayh

Done .. Please check your email

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