204 comments found

bword2013 Purchased

Is there anyway I can turn off the auto carousel for the slide shortcode? It makes my page jump up and down because the size of the pictures !

thunderthemes

Hi mate, i suggest you to upload images all the same size to void this jump up and down… of course the images that aren’t the same sizes can’t slide well and you see this bad effect…
Regards
Marco

kfander Purchased

I don’t know where all of these comments about customer support are coming from because that certainly hasn’t been my experience. More than two weeks ago, I tried to upgrade the theme because it was prompting me to do that.

After the upgrade, it was still prompting me to upgrade, plus the chess set, the graphical box of recent posts, quit working, and wouldn’t include any new posts.

Thinking perhaps I had done something wrong, I paid $50 to upgrade it for me. They advised me that the theme upgrade was faulty.

The author has since come up with a new theme upgrade but after upgrading it to 1.5.1, it is still prompting me to upgrade and the chess set still isn’t working.

It has been more than two weeks since I requested customer support on this issue, yet I have received none. There is no way that I can afford to pay another $50 for someone else to upgrade it for me, with no promises that it’s any better.

This is a nice looking theme, and I hope to be able to keep it, but the fact that the chess set does not acknowledge any newly published posts gives my blog the impression that I haven’t added anything to it since February 6, but I have. I haven’t added anything new for the past week because there’s no point if they are not reflected on the page.

In more than two weeks, the author has barely acknowledged that he is aware of my support request.

thunderthemes

Hi mate, i’m sorry for late responses … please add me on skype ( email: nardi.marco (AT) gmail.com) and i’ll resolve all your problems one-to-one. Waiting, Regards, Marco

bword2013 Purchased

How can I make the chess board on the homepage show the category I want it to instead of all the recent post from the site !! I want it to show one specific category, I have a category selected in the options but it’s not working !

Default-user
bword2013 Purchased

I made a support ticket also !!

thunderthemes

Hi mate, you have selected this options and doesn’t works? please write your administration details in the support forum (in your ticket that you’v already writed) Regards
Marco

Default-user

I left the admin info on the ticket waiting for you to fix it

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