177 comments found

  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi,

I’ve recently installed your theme on a website. it sometimes seems broken on IE 11 Windows 8.1

I was wondering if there is a fix?

Thanks

THEMEPLE

Hello,

Sorry i tested the website on ie 11 and seems don’t have any issue.

Please open a ticket our support page: themeple.ticksy.com and send to a screenshot where you see the issue.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello! Is it possible to edit the layout home page without other widget like the portfolio o the client slider?

Thank you so much!

THEMEPLE

Hello,

Sure you can change the layout as you want.

The theme its fully customizable.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi All… Would like my navigation to come down about 30px. Can you help me out with that?

Is there an easy way to get social media icons to sit in the upper right hand corner (above the navigation?

Thank you,

THEMEPLE

Hello,

Please can you give us your site url, so I can help you with the specific instructions to do that?

Best regards!

Default-user

Thank you…www.safesoberliving.com, but it is in Maintenance Mode and I can’t take it off unless I know that I can put it up again. If you are around/available to look in the next few hours, I will set it up.

I did find a way to do it, but as I scroll down, something is off.

Thank you,

THEMEPLE

Hello,

Please add these lines at Custom Css Box: For the menu:
header#header #navigation {
margin-top: 30px;}

For the social icons: You can add the social widget at top right header widgetized area. Let us know.

Best regards!

Default-user

Thank you. When I scroll down, I lose the header, probably because I have the following code for my logo. I’d like to keep the size of my logo the way it is (200×124) and still have the same effect as the demo.

This is what is in my Custom CSS:

logo img{width:200px !important; height:124px !important;}

nav .menu li{font-size:15px !important}

header#header #navigation { margin-top: 90px;}

THEMEPLE

Hello,

I need to give a look at your page so I can help you.

Best regards!

Default-user

OK…I’m releasing the Maintenance Mode now.

Default-user

Had to put it back in maintenance…got 2 complaints. You can use the following to login. Is there a private EMailI I can send login credentials to?

THEMEPLE

Hello,

You can send the credentials by email help@themeple.co or you can write at our support forum support.themeple.co (in a private reply).

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
mvalls Purchased
Hi I want to Know hoe to get the background parallax effect like the landing page demo: http://themeforest.net/item/olympus-responsive-multipurpose-wordpress-theme/full_screen_preview/4757265

I am looking to do this but I can get it.

Default-user
mvalls Purchased

sorry the page demo is this.

http://olympus.themeple.co/landing-page/
THEMEPLE

Hello,

You can use section start element in page builder with image for the parallax effect. This is the screen shoot of the section start element configuration in demo site http://www.clipular.com/c/5870101798584320.png?k=RVqSHTJiPX5KKBTGIr4XvFsvRqw

Best regards!

Default-user
mvalls Purchased

Thanks!!!!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello. Great theme! I was able to edit the css box to make my logo larger, but when the page scrolls, the logo becomes very distorted. Is there a way to maintain the aspect ratio or image ratio of the logo when the person scrolls the page?

THEMEPLE

Hello,

Please write to our support forum support.themeple.co and we will help you asap. Please can you show us your site url so I can provide you the specific instructions?

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I also wanted to find out how to get the phone number, login, etc. to show up at the very top (gray section) of the page. The top widgetized area. Thanks.

THEMEPLE

Hello,

You can ad the widget Contact Info at Top Header Left/Right widget area.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How do we configure the login feature / widget?

THEMEPLE

Hello,

You can use Olympus Widget Top Navigation and select the login from the menu.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How do make the Comments box larger on the contact form instead of the one line showing? Also, how do we activate the email address on the contact page so that someone can click on it and have it open their default email program? Thanks.

THEMEPLE

Hello,

Please can you show your site url and tell us what comment box do you want to make larger and what email do you want to add as link?

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is there a way to set the footer so that it’s always at the bottom of the page even when there is not enough content to push it down?

THEMEPLE

Hello,

I don’t understand. How do you want the footer to be displayed?

Best regards!

Default-user

If the page is not long enough, you can see the footer and then a lot of white, empty space beneath it. Instead, I’d like to have the footer always at the bottom of the page regardless of how much content is on the page. In other words, I’d like the vertical alignment of the footer to always be at the bottom.

THEMEPLE

Hello,

Please can you show us your site url so I can give a closer look?

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How do I apply the fixed background on multiple pages? I tried selecting the page layout, but then it selects the layout with the same content. I just want the fixed background effect with different content for multiple pages. It’s the one that has the parallax effect to it. Thanks.

THEMEPLE

Hello,

You can set the page background at theme options -> Styling.

Best regards!

  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years
cbayly Purchased

I tried asking a question on your support site and can’t find where to submit a support request.

My problem is that I get a “(” under my video posts and I can’t get rid of it. You can see this at http://www.nirix.com/smb/blog/page/3/. Please let me know how I can fix this.

Thanks

THEMEPLE

Hello,

You can post questions here http://support.themeple.co/?forum=olympus-responsive-multi-purpose-wordpress-theme

I don’t know where the “)” comes from but if you can give us your credentials (in a private reply at the forum support) I canc give a closer look.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
mvalls Purchased

Hello THEMEPLE

How can I get to translate the “Read more..” link of Small Service, I am trying to find it but i can not do nothing. I need translate that “Read more” in other languages, Spanish, English and French.

I allready intall the qTranslate plugin but I can not find the correct option to do it.

Please I need some help.

Regards

THEMEPLE

Hello,

You can translate these word by using .po/.mo files (wp-content/themes/olympus/lang).

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

When someone fills out the form on the contact us page they receive the form data in their email, which is great. But, how do I change the subject line of the from “New Message (sent by themeple_contact_formRMS” to something I want it to say? Thanks.

THEMEPLE

Hello,

You can do it with some customization. Please edit the file wp-content\themes\olympus\themeple_framework\system\themeple_form.php. Find function sent, find these lines:
$subject = urldecode( $subject  . " (sent by themeple_contact_form".$myblogname.")" );
            

and remove here ‘themeple_contact_form’.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

On the home page under the slider graphics are 4 sections with “read more”. How do I make the links to these as anchor links in order to go further down the page? I entered the usual HTML for anchoring and it’s now working. Thanks.

THEMEPLE

Hello,

Sorry this isn’t possible.

Best regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I want to know if I can put news on homepage (plugin news announcment scroll) and another widgets for example- Subscribe to Newsletter

THEMEPLE

Hello,

You can add recent news or latest from blog element in page builder. Or you can use Olympus Latest posts widget, or Olympus Widgets Subscriber.

Best regards!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
norskuli Purchased

where do I put the google analytics code?

THEMEPLE

Hello,

You may put it at header.php file, or use any google analytics plugin.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

I’ve tried using various Google Map links and nothing is working. I’m trying to create the Google Map for 5 E Muth Ave, Myerstown, PA 17067. Please advise.

Thanks!

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