Discussion on Onces - Corporate WordPress Responsive Theme

119 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands
mrcbk79 Purchased

Just a note, in header.php the line <?php $myresult = $wpdb->get_results( “SELECT * FROM Header WHERE ID=1”, ARRAY_A);?> is called after <link rel=”stylesheet” type=”text/css” href=”http://fonts.googleapis.com/css?family=<?php echo $myresult0 ?>”>.

This causes an error and disabled the chaning of the menu font.

Not a good start installing this theme ;p

Kind regards, Marc

creiden

Hi Marc,

Can you please describe the problem more to us at support@creiden.com so that the support team can check if there is something wrong with the theme, but as a start this is not a bug, this is used for the fonts that are used from Google chosen from the admin panel

Best Regards

mrcbk79
mrcbk79 Purchased

When lines of code are called in the wrong order, I would say it is a bug. I’ll send you an email with admin access, but please update the theme so others won’t have to correct this themselves.

Kind regards, Marc

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands
mrcbk79 Purchased

And the admin panel seems broken aswell, no changes are being saved to the db.

Comment above mine about the not working of the dave of theme options is correct! In this new version it is broken!

Please update asap..

creiden

Hi Marc,

can you please give us the website link and the admin access to support@creiden.com just to be able to debug the problem and fix it maybe there was something with the latest update

we will fix it as soon as we find the problem at your side

Thanks a lot

mrcbk79
mrcbk79 Purchased

Email send Creiden, the header error, I already fixed, but is not updated in the download yet.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands
mrcbk79 Purchased

Creiden,

In the item description it says ‘translation ready’, with a bunch of flags. Are these translation included somewhere? Or do I have to translate myself?

Cheers, Marc

creiden

yes it is translation ready and not translated, you have to translate it from the .po file, please refer to the documentation to know how to do it

Thanks a lot

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years

Hello.

When I try to add image to slider or icon for contact info, the shortcode directive to ( image=”email.png” ) or ( image_name=”sunset-5” ) put in the image name does not seem to pull it from the media file.

I cannot get images to show in small slider nor can I get contact icons to show.

As well, can I get small slider to extend full page width? If no, how can I get text to wrap for display to the left or right?

Thank you. Sarah

creiden

Hi Sarah,

we have replied to your email, waiting for your reply

Best Regards

  • United States
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Upon install I am getting “Warning: array_search() [function.array-search]: Wrong datatype for second argument in /public_html/PROTECTED/wp-content/themes/Onces/functions.php on line 1239”

Theme refuses to activate.

creiden

can you please send us the admin access to support@creiden.com so that we can check what is the problem, also if you can deactivate all the plugins before activating our theme that would be great.

Best Regards

creiden

Hi flacninyl,

we have found the problem that you are talking about and we are going to fix it and update the theme, please follow with us through the mail

Thanks a lot

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands
mrcbk79 Purchased

When adding plugins to the footer, the styling doens’t automatically match the other widgets that were included with the theme. Bad css theme coding is to blame here. When adding lists to the home block they don’t appear as aspected, again due to bad general css coding. Hate to say this, but i’ve encountered multiple issues with this theme, and seeing previous comments am not the only one.

It’s a shame, it looks nice, but is a pain to work with.

Kind regards, Marc

creiden

Hi Marc,

Could you please send us the widget that you want to be styled in the footer and we will make it for you, we believe that all your issues were fixed before however if you have any other problem just report it and you will get a solution ASAP :)

Best Regards

creiden

Marc,

Styling the added plugins and providing CSS for it is not our duty, our duty is to support our theme and all its features only and fix any found bug but not to fix other plugins issues

we are sorry for that, we can’t help with others codes

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands
mrcbk79 Purchased

Creiden,

Not to bash you, but would you please download this template and do a clean install, create nomal pages and try to alter some settings like color or try to make a left sidebar page with a custom menu, you will find lots of issues yourself. I urge you to fix everything you find, or take this theme offline.

Kind regards, Marc

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lbgodfrey Purchased

Hello-

I have sent several emails, but I haven’t had a reply yet. Every time I load a slide to the Ultimate Slider, it deletes all of my other slides. I can only get it to “keep” one slide at a time (and it is set for 4 slides).

Please help, I need to get this fixed as soon as possible, the site is live.

Thanks, Laura

creiden

Hi Laura,

we will reply to your mail with a solution today

Best Regards

creiden

Hi Laura,

The website is working normally and the slides are in place, we didn’t do anything extra to the code we just added the slides.

if you have any other inquiry please send us a mail to the support

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi guys-

I have got the same problem as Laura, but I couldn’t find a solution yet. I tried to oad a slide to the Ultimate Slider, and it deletes all of my other slides.

Please help, I need to get this fixed as soon as possible, the site is live.

Thanks, Antonella

creiden

Hi liberalamente,

Just don’t add any links to the slides for now. We have fixed it and will be uploaded today.

Sorry for any inconvenience.

liberalamente

who is going to fix my website?

liberalamente

what Should i do? I restored the db but nothing happened actually!

creiden

can you please send us the admin access and the ftp access to support@creiden.com and we will fix it for you

we are uploading the update to themeforest so that you can just update your theme

thanks a lot

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi guys-

I have got a problem in the footer. I would like to add a link but the text and acnhor text are mixed up and I do not find the way how to insert it. can you please help me?

creiden

Hi Liberalamente,

We found the copyright part problem and we solved it :), considering the slider i see that you are using the 5 slides now as you want do you want us to check it ?

Best Regards

liberalamente

Thanks Creiden, it was very heplful!:) I still have two small issues: 1. Can you please tell me whai I should do to set back the social icons in the same box of the copyright box? 2. For the slides, yes now They are ok, but I still don’t understand what I have to do to change them or add one of them. It looks like anytime i make changes, evything crached down. thanks a lot Libera

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

HEY THERE !

DOSE THIS THEME SUPPORT RTL ?

creiden

Hi Sir,

No it doesn’t, Our latest item only supports RTL

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi Creiden, I still have a issue: 1. I need to add 2 slides to my homepage slider. What should I do to add them and keep the previuos ones? It looks like anytime i make changes, evything crashed down. Thanks a lot regards, Libera

creiden

Hi Libera,

we will on it today and upload a fix :)

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi guys-

My footer just disapperead. even if i apply my Footer Style, on the home page the footer box is not THERE.

I rememeber I Had: - twitter feeds - ask a quotation form - contact box

can you please help me? thanks Libera

liberalamente

I did remember that I edited the footer.php. Can you please have a look? thanks

liberalamente

I also edited the footer.php. I don’t understand why it disapperead from my homepage. can you please have a look? thanks Libera

liberalamente

how can I set the footer.php instead of the footer options of the theme?

creiden

Hi liberalamente, When was your last time to update the theme ? Because we updated the footer to be widgets instead of footer options in theme options. Please send us a ticket here to help you : http://creiden.ticksy.com/

Best Regards

liberalamente

I do not remeber the exact day I updated the theme. I just would like to restore my web site as it was. I wrote a ticket as you suggested on http://creiden.ticksy.com/ and a mail on fb. Can you please have a look and tell me what I should do? thanks Libera

liberalamente

No answer on Ticksy on Ticket #92383. Who else can help me?

creiden

Dear liberalamente

we have replied to your ticket. Please tell us there if you have any other concern.

Cheers

liberalamente

Tes, thanks for the reply.
I edited the footer as widget, and as you said twitter widget is not working. I’ll dump everything as you suggested. After that what should I update? theme or wp version?

  • Bought between 1 and 9 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years

You are great guys – instead of reacting on my criticism you are just are deleting my comment. Cool! Really! Not.

creiden

Dear Hest,

Deleting a comment is totally a right for us provided and moderated by Envato when the comment is too negative. You are stating all problems that you had while some of them are only told by you. We have other 100 satisfied customers in Onces.

Also, you didn’t try contacting the Support Team (which is working 24/7 to make sure that all our customers are satisfied). Sometimes we do customization jobs for our clients if they requested.

ThemeForest doesn’t require a theme to be code-customizable. We just have to make sure that the theme is working well through the admin panel. The theme is made to be sold to regular clients not developers.

For a theme to be customizable, that’s a plus and not required. You could simply ask theme authors before purchasing any theme, or just ask for help regarding the customization.

Anyway, We are still offering our support service.

Sorry for any inconvenience

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi gus, where can I edit/translate the widget Contact Form and Footer Conatct info? thanks libera

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi @creiden, I need somo helphelp to adjust and resize my footer area? I just added a new twitter feeds code and the second widget crashed. Are still available as support? thanks

creiden

Hi liberalamente,

we believe that your issues are solved as you told us, if you need any further assistance please don’t hesitate to tell us

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi guys, shortcodes are not working Ex: [halfWidth] Heading – Half Width Column /h1 Your Paragraph Here /paragraph [halfWidth last=”true”] Heading – Half Width Column /h1 Your Paragraph Here /paragraph what can I do?

creiden

Hi liberalamente,

Sorry for late reply, but we have checked it at your side and it’s working ! , check this page: http://www.dadonet.net/test-page/

Best Regards

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Italy
mondi Purchased

Hello, I’m using a Ultimate Slider on my homepage, but when i resize the screen or see the website from a mobile device de slider disappear, how can i set up a fallback image for other reponsive sizes? thanks.

Also, the footer with 3 column, when resizing in “tablet” view the third column goes down, how can i fix that?

creiden

Dear mondi,

To change the slider image, you can navigate to the Onces tab in the admin panel, in the “Theme Options” tab, you will find an option for the responsive image. Just upload a new one here.

For the tablet view, that’s normal because the tablet width won’t fit the 3 columns side by side width.

Cheers

  • Egypt
  • Exclusive Author
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items

Is it RTL Ready???

creiden

Dear Kolioali,

Unfortunately, Onces is not RTL ready.

kolioali

Which theme u offer supports RTL

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